Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — Stopped withdrawal service without any notification and no resolution so far

r2patel

Address:	Ahmedabad, Gujarat, 380054
Website:	www.freecharge.in

I was withdrawing balance to my bank account on 27 March. I transferred Rs. 2500 and when I tried to transfer remaining Rs. 2500 again then it withdraw. First of all, you have stooped it without any notification. You have mentioned that it is a temporary suspension as you are upgrading your services and it will be fixed within 2 - 3 weeks. Still you haven't release any notification with the updates and now you are restricting to withdraw money for 45 days from the date it was deposited!! ARE YOU KIDDING? I want my money back in my bank account. I do not want to use those money for any payment. This is not the way you treat customers.

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May 24, 2017

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hi Team,

Thank you for your mail.

We kindly request you to provide us the FreeCharge account details of the customer as there are no details to check further as per the customer request.