[Resolved] Freecharge Payment Technologies / Freecharge.in — wallet reactivation | |
I have been contacting free charge team to reactivated my wallet. I provided pan copy, my full name which they require to match my name. They are saying it is not matching which is wrong. This has been going since long but still not resolved. I asked them to provide if they need any other documents but the they still not activated. Please look into this and help me. Was this information helpful? | |
Jul 21, 2019 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Jun 06, 2019 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Pradip, We are glad to inform you that your FreeCharge wallet is already active. You can continue enjoying seamless transactions using FreeCharge Wallet to keep your wallet active and avail our services at your favourite stores, Apps and websites. Please note – • For future, you can stop the wallet from being inactive by loading money to your FreeCharge wallet & utilizing the amount loaded to the wallet. • Transactions done using cashback available in your wallet will not be considered to keep your wallet active. Regards, FreeCharge Team | |
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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