Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — Withdraw money

nlsreddy

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560066
Website:	freecharge.in

I am a freecharge app user. I have money in my freecharge wallet last month. Since freecharge has suspended some services therefor I request them to refund my money back from freecharge wallet. I have raise a ticket regarding my refund. But they didn't respond me clearly. After that i mailed them several times but they neither providing me my refund nor giving me sufficient answer. The complaint number given on freecharge.in is not reachable at all. It never connect. It says that it doesn't have voice support. Please help me to get my money back.

Was this information helpful?

No (0)

Yes (0)

May 22, 2017

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

We apologise for the inconvenience.

With regards to your concern, the amount has already been refunded to the source account (To sender's account), please check your respective FreeCharge account to confirm the same.

Please feel free to reach out to us at [protected]@freecharge.com for any further assistance.

Apr 20, 2017

Updated by nlsreddy I had sent money through freecharge wallet to my friends freecharge account and now my friend is unable to withdrawn the amount to his bank as the freecharge has sudddenly suspended the bank withdrawal option without giving anytime in advance. Now my friend is stuck to make an important payment to done.

I am extremely disappointed with the freecharge support. I had been using their services for their honesty and transparency and now all of sudden they suspend bank withdrawal option, now because this many business is affected.

freecharge is gambling with me and my friend we requested to send the freecharge wallet money back to my bank credit card freecharge reverted back to my.
me and my friend request is to send money back to my credit card.

Apr 20, 2017

Updated by nlsreddy i requested you to send my money back to my bank credit card not to source account

Apr 20, 2017

Updated by nlsreddy the total amount 10500 back to my credit card, request you process ASAP, i'm send mail to you from last 20 days no proper response. you guys are gambling with me?

Verified Support

Apr 21, 2017

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hi Team,

As per our records, the customer has successfully transferred the amount from his account to other FreeCharrge account.