[Resolved] Freecharge Payment Technologies / Freecharge.in — Amount deducted but Transaction is showing pending (for mobile recharge) | |||
Hi, I made a online recharge for my Idea number through Freecharge for a specific amount on 11th of March 2017. The amount was deducted from my account but the recharge has not been credit. The transaction status is been shown pending on the website. If the transaction is not possible please refund my amount back to my account. Order Id : FCVW[protected] Was this information helpful? | |||
Mar 12, 2017 Complaint marked as Resolved The recharge at was refunded by the freecharge team and was credited in the freecharge wallet.
Thank you. Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Mar 13, 2017 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for writing in! We regret to inform you that your transaction was unsuccessful. We have refunded amount to your account as FreeCharge Balance against this order, which you can use for your next transaction with FreeCharge. Appreciate your co-operation! Please feel free to reach out to us at [protected]@freecharge.in for any further assistance. Verified Support Mar 13, 2017 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for writing in! We regret to inform you that your transaction was unsuccessful. We have refunded amount to your account as FreeCharge Balance against this order, which you can use for your next transaction with FreeCharge. Appreciate your co-operation! Please feel free to reach out to us at [protected]@freecharge.in for any further assistance. | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
34%
Complaints
2441
Pending
0
Resolved
828
+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
Post your Comment