[Resolved]  Freecharge Payment Technologies / Freecharge.in — Refund not received after so many complaints

Address:Mumbai City, Maharashtra
Website:www.freecharge.com

Dear sir on 13th feb at12:18 pm i was trying to with money from my freecharge wallet mobile no. [protected] to my bank account the amount is 3000/ that amount is debited from my wallet but not credited to my bank account linked with freecharge transaction id is c9oqz2kaqyo8zpq0ctq6vw. I got a massage and mail that transacation is pending in this regard i have written several mail to customer care but not resolve the issue they are only replying like written script i dont know what to do. Really felling helpless kindly refund my money
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Mar 23, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Thank you for writing in!

We understand that you are concerned about the amount withdrawal made from your FreeCharge account.

As per our records, we see that you have initiated a refund of Rs.3000 to your bank account on <[protected]>.

The normal turnaround time for the amount withdrawal to reflect in your bank account is 5 to 7 bank working days. We request you to check the same after 5 to 7 bank working days from the date of withdrawal.

We appreciate your patience.

Please feel free to reach out to us if you have any further queries.
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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