Freecharge Payment Technologies / Freecharge.in — Rs 159 not refund.

Address:

490001

Dear Customer, we failed to recharge [protected] for Rs.159.0 (Order ID - FCVA[protected]). Your refund will be refunded to your original instrument ( Card/Bank ) within 4-7 days.
This is not successfull so why my refund amount not credit in my account.
A/c no. [protected], shalini dewangan