[Resolved]  Freecharge Payment Technologies / Freecharge.in — transaction pending for my recharge

Address:560032

I have recharged a number for rs399 7/11/17 transaction id:FCVA[protected] but still the transaction is pending solve this issue asap, I have requested this many times through the app and I have even emailed this. There is just a automated reply and that's it
Was this information helpful?
No (0)
Yes (0)
Dec 17, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Sorry to inform you that the disputed transaction was failed at the operator end. So, we have refunded the amount to your FreeCharge wallet balance. Further, the refunded amount has been utilized in next recharges. We request you to kindly log in to your Freecharge account and check.

Further details were already shared on your registered email ID.

FreeCharge Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information