FreeCharge — Recharge unsuccessful, amount debited

Address:Bangalore, Karnataka, 560038
Website:www.freecharge.in

I did a topup recharge to my mobile today[protected] from freecharge website, recharge has not happened but the amount is debited from my account. I tried to contact so many customer care numbers but in vain, all the lines are busy all the time. I want to know if this is a fake website trying to cheat people??? I wrote a mail also & got a reply saying that one of their agents will get in touch shortly, but nobody has turned up till now. This is the 2nd time happening like this to me.I had done a recharge transaction on 2nd july 2015 & that time also it happened the same way...Please find attached the proof for the amount debited from my account both the times, one is today & the other one in july.Please help me to resolve this issue.I dont want people to get cheated like me.
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    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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