Freecharge Payment Technologies / FreeCharge.in

[Resolved] FreeCharge — Rechrge not done.. Money deducted from bank

reshmavhad

from Delhi, Delhi

Address:	411061
Website:	freechrge.in

Very disappointing!!, no one called or assist regarding my query. please refund my money Rs.402/-in my account Videocon D2H[protected] Rs. 402 Recharged on Android Order id : FCDA[protected]

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Aug 27, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Reshma,

Thank you for taking time to speak to us!

As per our telephonic conversation, we had this issue discussed and we would like to inform you that we have initiated refund of Rs.402 to your account on against the order id - FCDA[protected]. This amount will be credited in your respective bank account within 5-7 bank working days.

If the same is not done after 7 bank working days, please feel free to write back to us with an updated official copy of your bank statement showing the missing amount with complete entries till date, for us to follow up with our payment partner.

Please note that any cashback given against any promotional offer is not refundable and will remain in FreeCharge Balance only.