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Freecharge Payment Technologies / FreeCharge.in

[Resolved]  FreeCharge — Refund money and disable my freecharge account

Address:Hyderabad, Andhra Pradesh, 500079
Website:freecharge.in

We have found a big fraud by freecharge team. Now in these days they are offering some cashback on adding money. This is my humble request to all of you that please stop using freecharge and their wallet. They are totally fraud.
I have loaded rs 5000 in freecharge wallet few days back. Freecharge team has disabled these user id’ and saying that this is due to their internal policy. Now they are not ready to reactivate these accounts. But only for formality purpose they are asking for different types of documents as id proof.
Friends, i am trying to activate my account from the last 15 days….. I have given at least 500 to 600 emails regarding this issue to freecharge…. But still problem has not resolved.
Friends, i have lost our 5000/- at freecharge scam.
This is request to you that please be aware and stop using freecharge…because you can also be one o[censored]s.
If anyone knows the way to recover our money …. Then please suggest. We will be very much thankful to you..
Ids which have disabled……
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Aug 18, 2016
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

Thank you for writing in!

We understand that you require some assistance with your recent transaction. However, we are unable to trace your transaction details on our system.

In order for us to address your concern, kindly provide us the following details.

1.Email ID registered with FreeCharge
2.Recharged Number
3.Order ID
4.Date of transaction
5.Recharge amount

We appreciate your co-operation.

Do write to us with the mentioned details and we assure you to resolve the query at the earliest.


Happy FreeCharging,
Customer Success Team
Complaint comments 
7 Comments

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Comments

i agree with your complaint. freecharge team has also disabled my user id’ and saying that this is due to their internal policy. Now they are not ready to reactivate my account. But only for formality purpose they are asking for different types of documents as id proof again and again.
Reply
Freecharge has blocked my two freecharge accounts. my wallet balance in both accounts is rs.15000. after sending so many emails they are not unlocked my account. registered email ids with freecharge are s[protected]@gmail.com and [protected]@gmail.com.request you to please refund the wallet amount to my bank account or refund it back to my credit card account.
Reply
here i am sending the details about my transaction please check and confirm. i have already sent my pan card and bank statement..please it very urgent for me. or else i will give a complaint in cyber crime Hyderabad.please take the immediate action.i loaded 5000 rupees on 06/07/16

FreeCharge Jul 6 at 10:13 AM
To
[protected]@yahoo.com
Message body
Freecharge

You have successfully added Rs.5000.00 into your FreeCharge account on 06 Jul 2016.
PAYMENT DETAILS
Amount Added
Rs.5000.00
Updated FreeCharge Balance
Rs.5000.00
Pay with FreeCharge at
merchant logo
And this list is only getting bigger!
For any queries or concerns, write to us at [protected]@freecharge.in
Best,
Team FreeCharge
Reply
Freecharge is a BIG FRAUD
BIG FRAUD SCAM BY FREECHARGE
Freecharge fraud
Hello All,
Please be careful Freecharge is a big Scam never use this service to make your payments online, instead go to your operators legitimate website for netbanking or credit card transactions.
Money back or discounts from freecharge.in is just to lure customers and scam them
Freecharge will take your money and will never respond.
Reply
I am also in there are many customer who trapped in. Snapdeal blocked my account.
What is reason they not told about. Guys I am spreading negative message about free charge and snapdeal on facebook twitter whatsapp group.

Guys follow me on face book.
[protected]@yahoo.co.in
Twitter
Anjani_talk
Whatsapp [protected]
Reply
Dear anjani_talk,

Kindly share your registered email id and contact details on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal
Reply
I have shared with you. After discussion with your SD team very happy feeling.

Thanks for support.
Thanks
Reply

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