FreeCharge — Reversal of my money

Address:Mumbai City, Maharashtra
Website:www.freecharge.in/mobile/

I had tried to do recharge of rs.296 on 27.9.15..its a net pack. from freecharge.the recharge was not unsuccessful. .n amount was deducted but next day it was reversed..but now today the same has been deducted. .I have not got the recharge. .I have been charged for..n der is no proper reply.the freecharge customer care are co ordinating through email..which is not at all satisfactory. . they hav not at all tried to contact me through my number.i m very very disappointed with the service..no proper reply..
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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