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Freecharge Payment Technologies / FreeCharge.in

[Resolved]  FreeCharge — Wrong amount charged

Hi... Diksha jain i have done gas bill payment (Ca no[protected] on 8th feb 2017.. Bill amount was 220... As there was 20 rs available in freecharge wallet only i was suppose to pay only rs 200 to complete my payment... But they wrongly charge rs 20 n rs 300 for making bill payment... Today i went bank n done enqury abt the same... They said talk with freecharge team... Now freecharge team is not agreeing that they have charge worng... Even i have send passbook detail for the same
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May 1, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Mar 30, 2017
Updated by Diksha123jain Passbook print

Mar 30, 2017
Updated by Diksha123jain They are doing cheating... they ll give you 5%discount and take your 50% amount... it means your at loss
Verified Support
Mar 31, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Diksha,

Thank you for writing in!.

As per our record 220 has been deducted.

If 300 has been deducted please kindly get back us with the updated PDF bank statement from the date of transaction to till date to [protected]@freecharge.com will assist you further.

Do write us for further assistance.
Verified Support
Mar 31, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Diksha,

Thank you for writing in!.

As per our record 220 has been deducted.

If 300 has been deducted please kindly get back us with the updated PDF bank statement from the date of transaction to till date to [protected]@freecharge.com will assist you further.

Do write us for further assistance.
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I have added money from my credit card to freecharge account it has been 3 days that I have added the bank account in the freecharge but I am unable to withdraw that amount.
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    +91 12 4433 0000
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    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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