[Resolved]  Fullerton India Credit Company Limited — scam sms on loan

Hi,

I am thenmozhi from karur, tamilnadu india. I received a sms on 08-september-2020 3:30pm stating

"dear customer, your fullerton india loan account ending with 04754 is overdue by inr 20217. Please make payment immediately. Kindly ignore if already paid."

But i have no loan account or money taken from ficcl (Fullerton india credit company limited). This is the first time i know that such company exist. I need the company to check why i received this message and fix it.

I don't want to get into legal issues for which i am not accountable for.

Thanks,
Thenmozhi
Tamilnadu, karur
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Aug 8, 2021
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2020
Fullerton India Credit Customer Care's response
Dear Sir / Ma’am,

This is with reference to your concern pertaining to SMS received on behalf on FICCL.

We state that in order to evaluate your concern kindly share the mobile number where the SMS communication was received.

Please be assured that on receipt of the said details your concern will be evaluated on priority subject to evaluation.

In case of any further queries pertaining to your loan account, please get in touch with us at [protected]@fullertonindia.com.

Thanking You.
Verified Support
Oct 08, 2020
Fullerton India Credit Customer Care's response
Dear Sir / Ma’am,

This is with reference to your concern pertaining to SMS received on behalf on FICCL.

We are awaiting mobile number details where the SMS communication was received for further evaluation.

Please be assured that on receipt of the said details your concern will be evaluated on priority subject to evaluation.

In case of any further queries pertaining to your loan account, please get in touch with us at [protected]@fullertonindia.com.

Thanking You.
Verified Support
Oct 09, 2020
Fullerton India Credit Customer Care's response
Dear Sir / Ma’am,

This is with reference to your concern pertaining to SMS received on behalf on FICCL.

We have been continuously following up for mobile number details where the SMS communication was received in order to evaluate your concern however, there has been no response from your side.

Hence, we are closing your request, whilst requesting you to revert with the requisite documents as per your convenience.

Once we receive your details, we will process your request on priority.

In case of any further queries, please get in touch with us at [protected]@fullertonindia.com.

Thanking You.
Complaint comments 

Comments

Hi,

I am chirag from bharuch, gujarat india. I received a sms on 13-september-2023 18:36 stating

"Hi, our SMFG India Credit authorised agent will contact you regarding your overdue. To know the list of authorised agent, pls click the below link http://bit.ly/3EVA57h Ignore if already paid. -SMFG India Credit"

But i have no loan account or money taken from "SMFG India " ficcl (Fullerton india credit company limited). This is the first time i know that such company exist. I need the company to check why i received this message and fix it.

I don't want to get into legal issues for which i am not accountable for.

Thanks,

chirag

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