This copied and pasted below problem is not solved and they are mentioned, problm is solved. This is already raised in consumer complaint and take action please.
This is my personal loan number [protected] in fulletron. Am paying my loan correctly every month and putting money in my account.in nov 2018 5 amount also debited my account.
But i got call from some name divakar balan and he told you have three months loan pending. But i don’t have idea, how it’s bounced while paying regularly. So asked statement and he sent me showing two month is bounced. But amount is deducting from my account every month from my account. So confused and contact bank, they replied they have charged for that and this. So i don’t what happened exactly.
So am tried to explaining the divakar balan how recovery will happend while am paying correctly. His mobile [protected] and [protected]. He started abusing me in bad words against law and said will kill your whole family. And come to your office everyday create your problem with colleague and everyone.
As per rbi law this is not allowed and harshing borrower. I lodge a fir against bank and divakar balan. And going to file case in court tomorrow. He is threatening me to kill me and my family. He played with wrong guy who is backround with police family.
I need answer from the bank for this action within tomorrow.
Complaint marked as resolved
[protected]:29:11
Complaint status
[nov 20, 2018]
Fullerton india credit customer support has been notified about the posted complaint.
Updated by mohamedabdullah nov 20, 2018
Divakar balan photo. Who is not keeping and threatening to kill against rbi rules.
Today police will take care him
Verified support
Fullerton india credit customer care's response nov 20, 2018
Hi mohamed, we regret to note your feedback and would like to review this. We are checking this at our end and shall revert with an update by november 26, 2018. Request your patience in the interim. You can mail us at [protected]@fullertonindia.com in case of further assistance - fullerton india.
Verified support
Fullerton india credit customer care's response nov 26, 2018
Hi mohamed, we have mailed you the details on your complaint on the registered email. Kindly acknowledge the same and confirm that details - fullerton india.
Updated by mohamedabdullah dec 28, 2019
Hi,
This complaint is not resolved. I didn’t get any solution from them. Cross check with fullertron.
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Aug 7, 2021
Complaint marked as Resolved
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2020
Fullerton India Credit Customer Care's response Dear Mr. Abdullah,
This is with reference to your concern raised towards your loan with FICCL.
We state that, necessary reply is sent on your registered email id.
Thanks & Regards.
This is with reference to your concern pertaining to refund of excess amount paid towards loan with FICCL.
We state that, necessary reply is sent on his email id.
Thanks.