[Resolved] Fullerton India Credit — Harassment and calls Life Treating From ARUN SHINDE (Fullerton) | |||
Dear sir/Madam, This is with reference to the captioned account number with your company. I understand that my account with your company is overdue to my extreme financial hardship. I would like to bring this to your notice that I have received numerous phone calls/text messages from your employees/agents (ARUN KUMAR SHINDE) that are harassing and threatening in nature. Despite my repeated requests, the frequency of the calls and intimidations ceases to slow down and are intruding into my family life causing a great amount of mental trauma and distress. Please note that I have started to record and every single call received from your employees/Agents. Please be informed that:- The Reserve bank of India's fair practiced call for debt collection s(Master circular RBI/2011-12/63 DBOD.No.FSD.BC.14/24.01.011/2011/12)requires that banks and debt collection agents should not resort to intimidation or harassment of any kind either verbal or physical, against any person in their debt collection efforts. This code also dictates that collection agents should humiliate publicly or intrude on the privacy of the debtor's family members, referees, friends, by making threatening and anonymous calls or making calls and misleading representations. By sending this communication it is my intention to stop all your calls and collection activity from this day forth. I have all the call recordings where I got treated that if i don't pay they gonna start harassing in different ways. Please give this very important matter the utmost attention. Sincerely Confidential Was this information helpful? | |||
Jan 14, 2022 Complaint marked as Resolved Fullerton India Credit customer support has been notified about the posted complaint. Verified Support Dec 13, 2021 Fullerton India Credit Customer Care's response Hi Arun, we regret the inconvenience caused and delay in responding to your comments. We request you to share complete complaint, loan account number and registered number at [protected]@fullertonindia.com for our official to assist further. Once we receive your details, we will process your request on priority - Fullerton India.
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