[Resolved] Fullerton India Credit — high rate of interest charged over 60%

[email protected]

from Bengaluru, Karnataka

Address:

560078

I have been charged a very high rate of interest on my personal loan at fullerton india to the tune over 60% for a loan amount of 150, 000. The sale person had told be 25% interest rate. After finding out this massive amount of interest be charged, i had approached the bank for clarification, even after calling the sale person no reply was given.
As i did not get any reply i stopped paying the emi. After many back and forth i end up paying the money back to fullerton india after coming to a settlement amount at 24% interest rate and paid the fullerton india bank in total 185000, now when i revived my cibil report, i found out that they have marked my cibil rating as loan amount 120, 000 written off, even after paying them the whole money. Please help me get the bad cibil falsely added to my name removed and make sure fullerton doesn't cheat common people with false promises.

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Dec 26, 2019

Complaint marked as Resolved

Fullerton India Credit customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2019

Fullerton India Credit Customer Care's response Dear Sir / Ma’am,

This is with reference to your post on consumer complaint portal pertaining to your loan with Fullerton India Credit Company Limited.

We state that in order to evaluate your concern kindly provide your loan details, registered contact number and / or PAN details.

Please be assured that on receipt of the said details your request will be evaluated on priority.

In case of any further queries pertaining to your loan account, please get in touch with us at [protected]@fullertonindia.com.

Thanking You,

Nitin Sharma
Customer Service Manager
Customer Complaint Redressal Cell (CCRC)
Fullerton India Credit Co. Ltd.

Verified Support

Nov 21, 2019

Fullerton India Credit Customer Care's response Dear Sir / Ma’am,

This is in our continuation to our post dated November 19, 2019 pertaining to your post on consumer complaint portal towards your loan with Fullerton India Credit Company Limited.

We state that in order to evaluate your concern we are awaiting your loan account number, registered contact number and / or PAN details.

Please be assured that on receipt of the said details your request will be evaluated on priority.

In case of any further queries pertaining to your loan account, please get in touch with us at [protected]@fullertonindia.com.

Thanking You,

Nitin Sharma
Customer Service Manager
Customer Complaint Redressal Cell (CCRC)
Fullerton India Credit Co. Ltd.

Verified Support

Nov 25, 2019

Fullerton India Credit Customer Care's response Dear Sir / Ma’am,

This is in our continuation to our post dated November 21, 2019 pertaining to your post on consumer complaint portal towards your loan with Fullerton India Credit Company Limited.

We have been continuously following up for your loan account number, registered contact number and / or PAN details in order to initiate your concern however, there has been no response from your side.

Hence, we are closing your request, whilst requesting you to revert with the required details as per your convenience.

Once we receive your details, we will evaluate your request on priority.

In case of any further queries pertaining to your loan account, please get in touch with us at [protected]@fullertonindia.com.

Thanking You,

Nitin Sharma

Customer Service Manager
Customer Complaint Redressal Cell (CCRC)
Fullerton India Credit Co. Ltd.