[Resolved] Fullerton India Credit — pre closure need to do - following for two weeks/

MuthuRaj Nadar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 410209

Hi,
I have mailed and following up for two weeks for personal loan pre closure., but still i did not received my preclosure amount and so that i can pay. Even mailed one week before, it says under process.

One fulletron guy called last week, and told site not opening, & he informed that will call later there after i didn't received any call. I repeatedly told him, whatever the precloure amount tell me or mail me repeatedly, but he didnot not supported. Even i asked for branch visit, but the telecaller informed some online loan closure id need to generate.

Hightly pathetic support, feel like why i taken loan from fulletron.

Please take immediate action and inform me by mail or phone, how much i have to pay to close account.

Please find details of service request id is 05035522. Also fulletron personal loan no. [protected]

Regards,

Miuthuraj nadar.

[protected]
Email id : [protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Oct 24, 2018

Complaint marked as Resolved

Fullerton India Credit customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2018

Fullerton India Credit Customer Care's response Hi Muthuraj, we regret the inconvenience. Kindly allow us time till September 21, 2018 to check and revert. Request your patience in the interim -Fullerton India.

Verified Support

Sep 18, 2018

Fullerton India Credit Customer Care's response Hi Muthuraj, we understand that your query has been resolved. Foreclosure details have already been shared with you by our official on September 15, 2018. Please write to us at [protected]@fullertonindia.com in case of further assistance -Fullerton India.