[Resolved]  Fullerton India Credit — Request for redressal of loan related complaint

As you are aware that RBI has been given moratorium for loan customers due to COVID 2019. But in my case, my banker and loan company are taking interests and all penalties from me. They have deducted a sum of Rs. 21240/- (9440/- already deduct and 11800/-rs. Showing due charges in my account)from my IDBI Account. So, it contradicts the said RBI guidelines. I am neither able to close the Account with the company nor are they cancelling the ECS.
I give below my complete details of loan and detail of company from which I took the loan and banker details: -

· Loan company name: - fullerton india credit company ltd.

· My personal loan no. [protected] name of shail subhash

· Registered Mob. No. [protected]

· Interest amount or penalty amount debited from my A/c: -Rs. 21240/- (9440/- already deduct and 11800/-rs. Showing due charges in my account)
Bank details are given below

Name of Bank: - IDBI Bank
A/C number: - [protected]

You are, therefore, requested to look into the matter and arrange to get the interest as well as Penalty amount reversed (credited) to my aforesaid bank account immediately in the light of RBI guidelines regarding moratorium on loan.

Thanks.
Shail([protected])

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Aug 7, 2021
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Oct 15, 2020
Updated by SHAIL GABA
please
Verified Support
Oct 21, 2020
Fullerton India Credit Customer Care's response
Dear Sir / Ma'a, m,

with reference to your concern raised we state that, necessary reply is sent on your registered email id.

In case of any further queries pertaining to your loan account, please get in touch with us at [protected]@fullertonindia.com.

Thanks.
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