Furlenco — I have paid 9 months rent in advanced and 2 chairs are broken and the hydraulic system of bed is not working properly. Service req

Address:	Bengaluru, Karnataka HQ India 45, Asian Highway
Website:	www.furlenco.com/?utm_source=Google&utm_medium=Cpc&utm_campaign=G-Srch_%7CB%7C_Web_Mumbai_All-Device_Broad&gad_source=1&gclid=CjwKCAjw-eKpBhAbEiwAqFL0mqA4rUI57-IsiFGekrNMkkMCZWj7TsBdwdi-3rYyx5

Team Furlenco, Kept calling me back to back it's looks more like a harassment. im using furlenco since 2018 and there are so many issue I face but furlenco team don't really care or coordinate well with the pick up and drop coordinator. last time there was a activity, I had called for a vitello storage bed with pico solid dinning table. They delivered me the broken bed in the storage the hydraulic pump on left was not working and he replaced the pump by going to my old house and pick a pump from my old society landmark building address to swap the pump from the another activity was happening of picking up of Bianca wardrobe with blaze storage bed and mattress and pillow covers.so to complete my broken bed delivery I had to drive him to my old home pick a pump from blaze storage bed and get him back to new home and replace the broken pump .
It looks like I work for furlneco and getting paid to solve problems which are not even mine. Ur quality check department never doing products checks well and been sending me broken stuff and u can check that in my 1000s of mails I have sent to furlenco team but my last order again the broken bed was sent to me.if I'm paying the full money why mi receiving broken products.
And this lady kept on harassing me over call for pillow cover and mattress cover which have peen picked up.after being the oldest privileged customer of furlenco the things I have to go through is totally unprofessional from team furlenco.stop harassing me over call over the product that all ready been picked up from furlenco team and it's not my job to u to update the deate of the pick up and item been picked up I'm sure u have a team for that. Imagine of I start calling u for everything broken products I have been receiving from furlenco end then we will be on calls forever.rahidahmed.ie please look into major issue like no coordination between pickup team and team in main branch and quality check need to open eyes and see they are sending non functioning products to customers who's been with them for more then 5 years.this is totally unprofessional from furlenco..
this two products were delivered to me on 17 sep and I have paid 9 months rent in advanced and 2 chairs are broken and the hydraulic system of bed is not working properly. Service request is not click able and not able to put a request to so I have have a produced fixed and if I have paid full then why I have received the broke products.