Future Choice Club — For cancellation of membership and refund

Hi

I have filled one coupon at crown interiorz plaza mall, faridabad haryana on March 04th, 2021.
After that next day I received a called from FCC team she told me that they are providing some voucher at hotel in faridabad.
I denied them. But she convinced me.
I agreed, I counter-questioned whether there are any terms and conditions to accept the offer she denied.

I finally reached with my wife, around 6:00pm.
A person came to meand there is also group of other, Some questionnaire was also asked to me about my last vacation and my credit card and vehicles do I hold etc.
Then, he told about there membership programs.
I said that I am not interested in buying any plan.
Then he started showing 5 star and 7star hotels and resorts.A
fter him, his manager came to us. The executive and his manager started to convinced us about their deals of membership of 1, 80000 after so much discussion they reduced it to 72000, said that they will somehow manage it, Then they said that i[censored] r not satisfied with it then you can cancel it within 10 days and your entire amount will be refunded to you.
They manipulated us in many ways.
And at last they made huge pressure on us that you have to pay today because this offer is valid only for today and it's almost 9:30 pm.and said we r getting late and again told us that you can also cancel it if you r not satisfied with our membership.
finally I fell into a trap and said yes to them. Vivek (manager)then swiped my card.
Even I didn't got an email with a tax invoice for the amount.
After deducted money there another manger came back with some papers saying I am late for my home and it is far from here; we quickly need your signature for the paperwork and showed us the dotted lines were we need to sign. My wife and I signed without looking because it's almost 9:30 p.m.

I was not feeling happy on the whole episode went, wasting our time in some. They told me to share the photo ID proof to get my membership start but I didn't have any of proof because the invitation call I received from team told me that you do don't have to carry any type of document so I said that I will give you later .I came home after that I searched about company, it seems that it is a scam as the company was registered in 2020 only and they told me that it is 10year's old.They also didn't told about any hidden charged.I read about other customers complaints also .i was shocked to realize that fraud has happened to me and that I have lost my hard-earned money.

The next day (with-in 24 hours), I requested a refund of the fee paid on mail, but they replied me after so much time.
I again mailed them that your T&C are not customer friendly.
.I called branch head vivek so many times After that he picked my call and said I'm in my hometown I will tell you within one week and msg you but he didn't replied me again I called him but again he didn't picked my call hardly after so many call he received my call and said that you will get your refund after opening of lockdown ...but again after opening of lockdown I called him but as usual he didn't respond and didn't revert back...if you are not able to attend customer call then how should you give any services.. I'm so fed up with your all things, so bad experience with you...I am totally harassed with your all things.It is the breach of consumer rights and ur compelling me to take legal action for the same because I mailed you so many times regarding refund, So you are Requested to return my hard earned money, So i will not suffer any further losses.please tell me finally that when will I get refund back.

It's almost 6 months done.Please help me to get my money back since this is purely a fraud that has happened to me.

Thanking You.
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Comments

Dear Mr. Nitin,

Greetings!!

We would like to inform you that as we are having thousands of satisfied members who are happily taking the services from Future Choice Club and you are considering those who have given the negative feedbacks Without availing any services and those who have given the negative feedbacks after taking services they feel regretted also . We would request you to do not judge the company without experience the services. For us customers satisfaction is our first priority always.

So, We would request you to visit our head office for further discussion or resolution and we assure you that you will get the resolution once you visit our office.

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