Fynd — refund problem very late and cheated

I have ordered one pair of woodland sandal but after i have open that product it's not fit me perfectly so i have decided to return so i returned the after one month on because there is lifetime return policy of fynd app
But the refund could not processed to me after 1and half months completed till now.
On 6/7/18 i have received there message that your refund is initiated but till now i am not got any refund in my account niether my paytym wallet only they are giving exuces that is bull #... I m so exhausted.. So please help me out