[Resolved] Gaana.com — gaana plus + sony liv premium subscription | |
Login email id: [protected]@gmail.com Phone number: [protected] I subscribed for 499rs plan, (Gaana plus + sony live premium subscriptions for 1yr) Did not get any coupon code to be entered in the sony liv app. I just got an email from sony liv to verify email address... But no coupon code, as they mentioned in the scheme on gaana app I logged in sony live with the email address verified through their mail, but the premium content is still inaccessible. Was this information helpful? | |
Jan 19, 2019 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Dec 19, 2018 Gaana.com Customer Care's response Dear User, Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concern. Our goal is to provide a consistently reliable service and an exemplary level of customer satisfaction. Please be informed that we have sent the SONY LIV code details at your email address and you can redeem the same at the website . You can write back to us if you have any issues further. Regards, Gaana Support Team | |
 4 Comments | |
Comments
My gaana pack Rs 399/- valid for 3 months is terminated in 3months in July 18 wrongly as 1 year package.Screen shot of payment is below
Transaction ID through Paytm
[protected]
Transaction Date
Apr 28, 2018 23:43:08
You have made a payment of Rs.399.00 at Gaana com...Pl reactivate for 9 months in same package.
...Mahesh
Transaction ID through Paytm
[protected]
Transaction Date
Apr 28, 2018 23:43:08
You have made a payment of Rs.399.00 at Gaana com...Pl reactivate for 9 months in same package.
...Mahesh
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I am Ajitsingh Verma.
I had purchased Gaana + Sony Liv subscription on 4th Dec 2018.
I got Gaana Plus subsciption but didnt got any code for sony liv app.
Please help ASAP