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Garena Complaints & Reviews

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Updated: Dec 21, 2025
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Garena reviews & complaints page 12

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S
Satyam_Bhai
Jan 14, 2024
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Address: [email protected]

Hello Free fire team
Sir my free fire I'd Suspende Sir please meri I'd ko Sahi kar do Maine galti se Third party App load kiya mai eske liye 🙏छमा🙏 maag raha hu please
I HOPE YOU UNBAN MY FREE FIRE ACCOUNT I LOVE FREE FIRE GIVE ME A CHANCE, GIVE ME A CHANCE. PROMISE I NEVER USED ANY THIRD_PARTY APPLICATION AND FILE. PLEASE UNSUSPEND... Free Fire id as soon as possible. Please unspended my id sir My Free fire I'd = [protected]
My Free fire Name = ᵀᴳ᭄❤️ᴍᴀꜰɪa Sir please ThankuSoMuch😘😘

Sir 3 saal ho gaye id ban huye tab se game khelane ka man nahi karta please sir give me one chance kasam Kha kar kahta hu fhir kabhi aisee galti nahi karunga
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    S
    Shipon Roy
    Jan 14, 2024
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    Dear Garena
    I am a Bangladeshi player, I have been playing the game for the past five years I don't know why my ID is banned As far as I know I have not used any hack, if necessary you can check my ID, I have not used any hack in the last 5 years, and will not do so in the future. I want you guys to give me a chanceDay so that I can get full refund on my ID.My request to you is to bring me the id and give me a chance so that this mistake doesn't happen again in future.
    My id : [protected]
    Id name : Iam s h i p o n

    Thank you
    Garena
    For support us
    +1 photos
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      B
      BornGaming
      Jan 13, 2024
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      Address: Ottapalam

      [protected] this uid account should be banned then[protected] account leoArjun10 with this uid is enough for me
      +1 photos
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        Address: Singapore

        Dear Garena
        Free Fire Team,

        I am Playing Free Fire since 2 and half years.I always respect free fire terms and condition.This game is best than other battle royale game.This is my first battle royale game that i played.After free fire i had not played any types of other battle royale game.The running style, characters, events, emoji, etc.everything on the game is amazing.The most downloaded game on play store is Free...
        +1 photos
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        H
        Hariom 0445
        Jan 7, 2024
        Jan 8, 2024
        This thread was updated on Jan 8, 2024
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        Dear garena anti hack team
        My account suspend on 30.12.2023 at time 6:11. i am palying a long time but not use any kind of hacks or glitchs etc.
        Please check my account properly like headshot rate, kd is normal like all player etc
        UID- [protected]
        name - X HARI - 05
        +2 photos
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          M
          My Character Id. (1114253728) My Accoun
          Jan 7, 2024
          Jan 7, 2024
          This thread was updated on Jan 7, 2024
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          Address: Naharpur
          Website: Singapore place

          Dear Garena,

          Plz unbanned my I'd
          Uid - [protected]
          Name- ᴸᴼᴿᴰㅤRISHIㅤ⸙

          Sorry for this mistake breaking rule
          +1 photos
          hua kya unban bhaii?
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            C
            chickoo1231
            Jan 6, 2024
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            Hello, i have been playing ff for 4 years but not played since one year. i have used some hacks about 8 months ago because i have been killed by hacker in ranked match so i decided to try and deleted the hack after one match but next day my id got banned. i have spent a huge amount of money in my account. i have also registered complaint in ff complaint website but my page got disappeared(not opening till now) . so its a humble request to unban my id..
            UID- [protected]
            username-- SOULD々OP
            plz unban
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              @
              @shohid@08
              Jan 6, 2024
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              Address: Bangladesh

              Hello Garena,
              Hello Sir, my name is SHOHID, I'm using free fire have been, my account has been suspended.

              2 hour ago I'm playing a cs rank match... in that match I'm killed by a hacker(headshot hack).

              But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next 1hour, I'm opening free fire but it's not responding. It will show my account is suspended.

              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, ★彡$Ŧ✿$ҤØҤłÐ彡 my user ID is:[[[protected]])

              Please give me my last chance... I Love Free Fire...
              Please give me a last chance sir,

              Nickname, ★彡$Ŧ✿$ҤØҤłÐ彡
              user ID([[protected]])

              Please sir, extremely sorry, Iam don't use config please, please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏�... VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 iam say true🥺🥺🥺🥺, I love free fire😇 🔥
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                A
                Abinowshriramu
                Jan 5, 2024
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                Uid:[protected]

                I spen around 40, 000 rs in my account but you suspended for hacking, but really i didnt hack please give my account i spen 40, 000 rs in it so please give me
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                  S
                  sounava777
                  from Ranaghat, West Bengal
                  Jan 4, 2024
                  Jan 5, 2024
                  This thread was updated on Jan 5, 2024
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                  Address: Garena

                  Dear Team Garena,

                  My Free Fire ID [protected] with in-game name "SOUNAVA 100K" has been suspended on the date November 20, 2023 without any valid reason. I was informed by the customer service team (https://ffsupport.garena.com/hc/en-us) that I had been using hacks and it's confirmed. They mentioned that they have the information of about any cheats that I am using, but I am confident enough and I believe that there might be a small oversight from your side. Please do entertain this case and take my appeal for a human review.

                  I am committed to perpetually adhering to the rules and Free Fire's Fairplay Policy.

                  For more infomation, I am mentioning by devices' specifications and other software details to verify the authenticity of my devices.

                  Mobile Device:
                  iQOO 11 Pro 5G
                  RAM: 16GB
                  ROM: 256GB
                  Root Status: Non-rooted
                  Bootloader Lock Status: Locked (Never Unlocked)
                  Client: Free Fire
                  Installation Source: Google Play Store
                  Android Version: 14
                  Developer Options: Off (Never Turned On)
                  Google Play Store Certification Status: Certified
                  [No 3rd Party APKs ever installed on this device]

                  I hope that I was able to make my message clear to you and expect a response with the justified decision.
                  Thanks and regards,
                  Sounava Bhowmick
                  somehow there was a typo in the subject, it should be "ID unsuspension request along with human review". I apologise for any inconvenience.
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                    P
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                    Address: Galaxis Building, 1 Fusionopolis Place Place #17-10,
                    Website: Singapore - 138522

                    Plz unban my account
                    Uid- [protected]
                    Name - ᴸᴼᴿᴰㅤRISHIㅤ⸙
                    Sorry for mistake and braking rules
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                      M
                      My Character Id. (1114253728) My Accoun
                      Jan 4, 2024
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                      Address: Singapore
                      Website: Garena free fire

                      Dear garena

                      my free fire Facebook account has been suspended more then 1 years please recover my account garena plz i want my account back because i spent a lots money on my account
                      I gave my account to my friend and he used hack plz unban my account garena...

                      My Character Id. ([protected])

                      My Account Name. (ᴸᴼᴿᴰㅤRISHIㅤ⸙)

                      Thank You So Much❤️✅😔
                      +1 photos
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                        E
                        Edith236
                        from Hosur, Tamil Nadu
                        Jan 4, 2024
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                        Address: Singapore

                        DEAR GARENA

                        my Facebook free fire account got suspended 1 year ago the reason for my account ban is I gave my account to my friend he was a good player but he didn't have a good account so I gave my account to play but he used hack so my I'd got banned so i have tried to contact free fire support but whenever i try to sign in my Facebook account it shows 404 error i don't know what to do because I have spent more then 14, 000 in my account so bro can you please help me to recover my account please GARENA

                        My UID – [protected]
                        In-game Name - Ɗᴇᴇᴘᴢ⁷
                        Level - 60
                        Like - 3520
                        Country – INDIA

                        Plz reply GARENA
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                          S
                          Siam113
                          Jan 3, 2024
                          Jan 9, 2024
                          This thread was updated on Jan 9, 2024
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                          Sir I am an old free fire player. I have been playing games for a long time. But my id is banned without any reason. I got my ID out only for playing games on PC and mobile. I didn't use any hack. But still my ID got banned. I spent a lot of money behind this ID. So I request my ID to be unbanned. This is my gaming uid code :[protected]. Please sir unban my id.
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                            P
                            Pralhad Thapa
                            Jan 3, 2024
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                            Resolved

                            Address: Itahari

                            Hello sir, I'm from Nepal
                            Every time i just telling you to change my account from indian server to Bangladesh server. I don't know why. Now we are facing a problem to play in indian server without VPN from Nepal but in other server like middle east and Singapore server we can play easily without VPN why?
                            I will send 2 photo please check. And solve that problem. Once again please put my account from indian server to Bangladesh..
                            +2 photos
                            Jan 25, 2024
                            Complaint marked as Resolved 
                            We can't play in indian server from Nepal. Now my main 66level account is in indian server. But in other server we can play from Nepal so why can't i play in indian server from Nepal? Please solve this problem uid:515117308 and if possible put this account in Bangladesh server.
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                              Address: Singapore
                              Website: Garena free fire

                              Hello,

                              TEAM FREE FIRE,

                              I Have Not Done Anything Wrong And I'm
                              Sure I Have Followed Your Rules Of
                              Conduct And You Have Suspended My
                              Account For Not Any Valid Reason Please
                              Back My Account As Soon As Possible

                              My Character Id. ([protected])

                              My Account Name. (ᴸᴼᴿᴰㅤRISHIㅤ⸙)

                              Thank You So Much❤️✅😔
                              +1 photos
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                                A
                                Akhil@14500
                                Jan 3, 2024
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                                Address: Free fire

                                Dear Garena Team I am a free fire player. Iam 13+years old.and i've been playing free fire for three and a half years. But the gameplay i used to play with free fire id has now been suspended.my free fire id was created with a Facebook account.
                                But without my permission a hacker hacker my Facebook id then logged in free fire and used head shot hack. maybe that's why my free fire id has been suspended.
                                My sincere request to you. Garina Team.
                                Please unsuspended my free fire
                                My uid number [protected] My game name ‖ꜰꜰ‖Aᴋʜɪʟ✯
                                Thank you garenateam
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                                  R
                                  Rifat113
                                  Jan 3, 2024
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                                  I am a free fire player. I have been playing games for five years. After the latest update of the game there are many problems in the game. New glazes are created after the update. Damage to players does not count. New gun skills are given in every update. And the abilities of the old gun scrolls are changed and their damage is changed so that players spend money to buy the new gun skills. This is a scam. Free fire does not have the right to change the damage ability of the gun skills purchased with our previous money. Stop regular updates of Free Fire. And no new gun skills are given. They are creating chaos in the game. Many players are quitting the game. Free Fire can't control hackers. The use of hacks in games is constantly increasing. Even good phones these days can't play Free Fire properly. Correctly the aim does not lock on the enemy's body. If this continues, we will not be able to play the game properly. We have to give up free fire. Now many players give up top up for free fire.

                                  Sop update regular. Stop new gun skills are given. And no top up. Make this game normal for normal player.Make this game smooth for 2, 3, 4, 5... GB ram phone.
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                                    A
                                    Akhil@14500
                                    Jan 2, 2024
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                                    Address: Kiyamgai

                                    Dear Garena Team I am a free fire player. Iam 13+years old.and i've been playing free fire for three and a half years. But the gameplay i used to play with free fire id has now been suspended.my free fire id was created with a Facebook account.
                                    But without my permission a hacker hacker my Facebook id then logged in free fire and used head shot hack. maybe that's why my free fire id has been suspended.
                                    My sincere request to you. Garina Team.
                                    Please unsuspended my free fire
                                    My uid number [protected]
                                    My game name ‖ꜰꜰ‖Aᴋʜɪʟ✯
                                    Thank you garenateam
                                    +1 photos
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                                      Abinowshriramu
                                      Jan 1, 2024
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                                      I had an free fire account in which i spen lots of money but they banned that i used hack but i didnt use any hack so pls ask them to give back my account
                                      +1 photos
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