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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 12

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M
mrinmoymahanto
from Rampurhat, West Bengal
Jan 26, 2024
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Hey,
garena free fire team I am mrinmoy india garena free fire customer service block my Facebook I'd :- Mrinmoy Mahanto please unblock my Facebook account for ff customer service and unban my ff I'd uid:[protected] don't use hack but by mistake I use some silk tools I am sorry for this please unban me I'd level:- 65, ingame name : ARKOMONDAL
Jan 26, 2024
Complaint marked as Resolved 
Hey, garena free fire team I am mrinmoy india garena free fire customer service block my Facebook I'd :- Mrinmoy Mahanto please unblock my Facebook account for ff customer service and unban my ff I'd uid:-931486784 don't use hack but by mistake I use some silk tools I am sorry for this please unban me I'd level:- 65, ingame name : ARKOMONDAL
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    K
    KRIsh2022
    from Saharsa, Bihar
    Jan 25, 2024
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    Address: Singapore

    Hi Garena Free Fire

    Most humbly I want to say that I am your player since 2018 and I love to play free fire.
    I was playing with Samsung Galaxy phone but my game play shocked every one . No one was able to compete me . But one day my friend asked my id and password and i gave that. He was hate me because I defeated him many times so he used hack with my id to suspend and also he fight with me after changing the password of my id .
    But when I pay him 500 rupees then he returned my id but I get shocked to see that my id get banned.
    After this I leaved to play free fire.
    But now I want to get my id back .

    Please unban my id.

    THANKING YOU

    UID:-[protected]
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      D
      Dhammpal sirsat
      from Beed, Maharashtra
      Jan 24, 2024
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      Address: Cayna

      Hi Garena Team

      I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

      Free Fire ID:[protected]
      Free Fire Username: ꧁Dhammpal꧂

      Thanks
      Your Name Garena te
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        R
        Jan 24, 2024
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        Address: Yamunanagar

        +4
        Hello sir Dear Garenafree fire, .
        please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
        ""I LOVE FREE FIRE GIVE ME A CHANCE""
        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
        PLEASE UNSUSPEND MY ACCOUNT
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          R
          Jan 23, 2024
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          Biologi

          Address: Yamunanagar

          Mistake 👇👇

          My Free Fire account has been suspended because of my small mistake. I would like to request you to please review my account once and unsuspend it. I am ashamed of my mistake and I promise you that I will never make such a mistake in future.

          No mistake 👇👇

          My Free Fire account has been suspended without any reason. It's not my fault, I haven't violated...
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          M
          Madara123
          Jan 23, 2024
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          Hi garena freefire i am from india,
          I am play freefire more than 3 year's, and my game level is 58 and 2700+ likes, so i am talk to suspend my freefire account on 9th july on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name= RG_Shivam_
          Jan 24, 2024
          Complaint marked as Resolved 
          My account has been suspended without any reason and proof. I'm very old player and have spent a huge amount of money on my account. Kindly unban it and review it once again. I haven't used any type of hacks or scripts for any unfair benefits. I just downloaded the game on my new pc and was playing it and got ban the other day.
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            M
            Mahatheesh
            Jan 23, 2024
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            Address: India

            Subject : Free fire Account Ban Appeal Due To Hacker In a match
            Dear Garena Team,

            I hope this message finds you well. I am writing to appeal the ban on my Free Fire account, which appears to be related to a recent match where a hacker was present. I want to clarify that I was not involved in any malicious activities, and my intention has always been to play the game fairly.

            During the match on Training grounds, I encountered a hacker, and I believe the ban might be a result of being associated with that specific game. I reported the hacker in-game and did not engage in any unethical activities. I understand the severity of cheating and the importance of maintaining a fair gaming environment.

            I kindly request your assistance in reviewing my case thoroughly. I am committed to abiding by the game's terms of service and contributing to a positive gaming experience for all players.

            I appreciate your time and consideration in resolving this matter. Thank you for your understanding.

            Sincerely,
            ͲᏦᏀツᴍᴀʜᴀ
            [protected]
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              L
              Lakshyadeep Kumar Gautam
              Jan 22, 2024
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              Address: Up Garhmukteshwar

              Hello Sir, he had put a right on my ID and I want to get my ID removed. Please please make my ID unban Please do it.
              My free fire u ID [protected]
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                H
                Hulkbhau
                Jan 22, 2024
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                Unban my account pls I am old player Uid is 44005387 Unban pls :(
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                  .Avi.
                  Jan 22, 2024
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                  Resolved

                  Address: Gournadi, Barishal, Bangladesh
                  Website: Chrome Browser

                  Hi garena freefire i am from Bangladesh, I am play freefire more than 5 year's, and my game level is 74 and 22000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name= .ABHI.
                  Jan 23, 2024
                  Complaint marked as Resolved 
                  Please request you to return my Free Fire Account as soon as possible. Then I will be grateful to you all my life. My Free Fire id-[ 530277340 ] Game Id Name- . ABHI. I wish free fire team all the best.
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                    A
                    Ashish2944
                    Jan 21, 2024
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                    Address: Singapore

                    Hello Garena my account has been suspended without any reason and proof. I'm very old player and have spent a huge amount of money on my account. Kindly unban it and review it once again. I haven't used any type of hacks or scripts for any unfair benefits. I just downloaded the game on my new pc and was playing it and got ban the other day. My account information are as follow:
                    UID=[protected]
                    ID LEVEL= 72
                    THANK YOU
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                      P
                      Pavan kori ji
                      from Sagar, Madhya Pradesh
                      Jan 21, 2024
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                      Address: Singapore
                      Website: ff.garena.com

                      I play free fire from past 5 year but my id suspend in 2020 at that time my id level was 80 and 24000+ likes.
                      I play lot of tournament and i'm a region player.
                      I dont use any type of hack in my id but my friend use and because of my friend im suffer.
                      I writing this message because i've hope that my id get unban because i love my id.
                      I gave too much time in my id to become a esport player...
                      Please unban my id...
                      I sending message from past 2yr to unban my id but no action was taken...
                      But still i have hope because its not my fault, im not use any hack in my id.
                      Thats why i sending msg again and again to unban my id...
                      And always thinking that one day my id get unban...
                      Please understand me...
                      I swear that from now on I will never give my id to anyone.
                      Please i dont repeat that mistake again...
                      Please unban my id...
                      God says you should forgive other mistake once...
                      And really that was not my mistake...
                      My friend use hack...not me sir. ...please😭😭😭
                      My uid[protected]
                      Game name - Pavan Ji
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                        E
                        Edith236
                        from Hosur, Tamil Nadu
                        Jan 21, 2024
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                        Address: Singapore
                        Website: ffsupport.garena.com/hc/en-us

                        DEAR GARENA

                        My Facebook free fire account got suspended 1 year ago the reason for my account ban is I gave my account to my friend he was a good player but he didn't have a good account so I gave my account to play but he used hack so my I'd got banned so i have tried to contact free fire support but whenever i try to sign in my Facebook account it shows 404 error i don't know what to do because I have spent more then 14, 000 in my account so garena can you guys please recover my account I have played free fire more than 5 years if you guys unban my account i will start playing free fire again and I will top up also please garena unban my account

                        My free fire account details

                        (In-game-UID) – [protected]
                        (In-game-Name) - Ɗᴇᴇᴘᴢ⁷
                        (Level) - 60
                        (Like) - 3530
                        (Country) – INDIA

                        Plz reply GARENA
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                          O
                          Old player
                          Jan 20, 2024
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                          I was a old free fire player.I have done a small mistake during my game play. I only used skin Tool in the game. I did nothing like using hack(s), MOD APKs, Injector(s). So for this small mistake without any warning my ID was suspended. I hope Garena should take a proper step on this regurd. "PLEASE GIVE ME MY ACCOUNT BACK".

                          In Game name: ᏢᎶㅤᏞᴏʀᴅㅤ⸙
                          In Game UID: [protected]

                          Please support 🙏 🙏 🙏
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                            A
                            Awsm
                            Jan 20, 2024
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                            Hello,
                            Team FreeFire,
                            My Uid- [protected]
                            My Gmail account got hacked on 5/11/2023. However, due to two-step verification authentication, he was unable to get full access to my Gmail. He also resets my phone and all my data got erased.I recovered my Gmail because it was logged in on my PC but I was unable to log out of the hacker's login device The hacker may have used a glitch in my free-fire ID. I am getting the punishment that the offence was done by someone else. Please help me to unban my account.I have given you some proof attached to this email
                            I have not done anything wrong and I'm sure I have followed your rules of conduct and you have suspended my account not for any valid reason. Please Back My Account As Soon As Possible
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                              G
                              G.K Flame
                              Jan 19, 2024
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                              Address: Uttar Pradesh ghaziabad

                              Hii I'm from India a free fire player and my I'd was hacked before a year and the personal used hack and my I'd got suspended
                              But i recover my account after banned and I can't open my I'd
                              I spend lots of money
                              And I upload videos of free fire on my YouTube channel I want to back my I'd
                              So pls note the point and
                              Unban my I'd
                              I don't use any hack
                              And I will reliable to free fire

                              My garena Free fire UID - [protected]
                              Name Shadow_G

                              pls unban my I'd I request you
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                                N
                                nesuhas
                                from Chennai, Tamil Nadu
                                Jan 19, 2024
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                                DEAR GARENA
                                FREEFIRE in game name - ︵✰₲₳ⱤɄĐ₳.Ɏ₮࿐
                                FREEFIRE UID - [protected]
                                please unsuspend my id i have spent more than 3lakhs in free fire and i used head shot hack and got suspended for more than a year and it was my only entertainment please unsuspend my account i beg you Garena please give one last chance i will never use any type of hack in my life please unsuspend my account
                                THANKYOU
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                                  N
                                  nesuhas
                                  from Chennai, Tamil Nadu
                                  Jan 19, 2024
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                                  DEAR GARENA
                                  FREEFIRE in game name - ︵✰₲₳ⱤɄĐ₳.Ɏ₮࿐
                                  FREEFIRE UID - [protected]
                                  please unsuspend my id i have spent more than 3lakhs in free fire and i used head shot hack and got suspended for more than a year and it was my only entertainment please unsuspend my account i beg you Garena please give me one last chance i will never use any type of hack in my life please unsuspend my account
                                  THANKYOU
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                                    K
                                    Khevan
                                    Jan 18, 2024
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                                    Address: near gaba medicos TOSHAM ,BHIWANI ,HARYANA

                                    Hello GARENA I am in KHEVAN a ff player my I'd was suspended because I was playing with a hacker or using hacks I am feeling guilty for that I request you to unban my ff I'd [protected] or to transfer it in my another account [protected] THANKYOU
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                                      D
                                      Jan 17, 2024
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                                      FF Id hack

                                      Address: Anand Nani khodiyar road

                                      "With due respect and humble submission I would like to inform you that, My Free Fire Account was suspended when I was plaing the Game. I haven't done anything wrong and I am sure that I have followed your rules of conduct, And I am also sure that by Mistake you have suspended My Account for No Valid Reason. It's my only Free Fire Account Please help me to recover My Account. This is my Humble Request to Free Fire Team to"...
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