Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Dec 21, 2025
Complaints 12383
Resolved
811
Unresolved
11572
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 164

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suspended
Dec 31, 2022
Report
Copy

Address: Radhe Shyam Colony Jai Singh Pura Mathura

Dear mods my free fire id suspended problem Please fix right now

Uid-[protected]
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Súrójít SK
    Dec 31, 2022
    Report
    Copy

    Address: WB/NADIA/CHAPRA

    Hello

    Dear greena team

    My free fire I'd ban | iam using auto
    headshot config file which is use for fun | i
    didn't because of this my free fire I'd ban | i
    request you my id Unban and future | i will
    be not such a mistake 😭😭😭😭😭😭😭😭😭😭😭😭
    +1 photos
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      F
      Free fire KD gamer34
      Dec 31, 2022
      Report
      Copy

      Address: Singapore's

      Garena please unban my account
      I am so sad I am sorry please unsuspend my account

      UID:[protected]
      Name: Kᵈ᭄✿Gᴀᴍᴇʀ࿐34
      +1 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Saharin khan
        Dec 31, 2022
        Report
        Copy

        Address: free fire
        Website: Id ban

        Dear Garena team,
        I am a free fire player, I am 14 + years old,
        And I'Ve been playing free fire for tow and a
        half years . But the gameplay I used to play
        With free fire ID has now been suspended.
        My free fire ID was created with a Facebook account.
        But without my permission a hacker hacked
        My Facebook ID then logged in free fire and used head shot hack.maybe that's why my
        free fire ID has been suspended.
        My sincere request to you, Garena team,
        Please unsuspended my free fire ID.
        My free fire ID-[protected]
        Game name-Sᴋ᭄Sᴀʙiʀᴮøˢc
        Thank you Garena team❤❤
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Apul Paswan
          Dec 31, 2022
          Report
          Copy

          Address: Bihar

          Garena Freefire has not been able to give me a satisfactory reply and they are saying that I have used a third party app for which my account has been suspended but I know that I have not used any third party appAnd every time I email them, I get the same reply. I don't think they are opening my emails and watching me send love replies to my mobile through a computer system

          My f[censored]id [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rizoanul Hoq Rishad
            Dec 31, 2022
            Report
            Copy

            Address: freefire

            Please give my id😭😭😭
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rizoanul Hoq Rishad
              Dec 31, 2022
              Report
              Copy

              Address: freefire

              Iam from Bangladesh but my id to India i want to transfer my id from bangladesh
              View replies
              Dear Garenafree fire, .
              please unban my I'd I use hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, please ( hack name, jump 2RRR vip injector) I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
              ""I LOVE FREE FIRE GIVE ME A CHANCE""
              GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
              PLEASE UNSUSPEND MY ACCOUNT UID([[protected]])

              Server change - Comment #4079320 - Image #0
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shubhraj11
                Dec 31, 2022
                Report
                Copy

                Dear Garena,

                I am playing Free Fire since last 3 years. My account has been suspended any reason, as I have use game booster application which is Pre - installed in my phone. I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.

                UID : [protected]
                ID LEVEL : 61
                ID NAME : EP✿SHUBH༄YT✓

                THANKS
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pintu7439
                  Dec 30, 2022
                  Report
                  Copy

                  Address: Free fire

                  Ff team.
                  sorry free fire i didn't know that speed config file hack is installed on my id my friend is using hack on my id without
                  my knowledge please sir unban my id i promise i won't let anyone else play my id please sir give me a chance next time Hack will not be used please give a chance

                  My free fire UID:[protected]

                  My ID level : 65
                  Game name: ™√•ADITYA.°!

                  Thank you free fire team.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pintu7439
                    Dec 30, 2022
                    Report
                    Copy

                    Address: freefire
                    Website: Id ban

                    Ff team my id ban please back my id😭😭😭😭😭
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anex Jaimon
                      Dec 30, 2022
                      Report
                      Copy

                      Address: Gujarat
                      Website: Garena

                      Hello
                      Dear Gerana team
                      My free fire id ban i only hack application which is used 1 didn't know because of this my free fire id bann I requste you my id and banned and in future will not do any mistakes
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manish Tamang
                        Dec 30, 2022
                        Report
                        Copy

                        Address: Indian
                        Website: Indian

                        Hello

                        TEAM FREE FIRE INDIA

                        My Id was suspended when I was playing The Game, i haven't Done Anything Wrong and i am sure that i have followed your rules of conduct, and i am sure that by mistake you have suspended my account for no valid reason,
                        This my humble request Free Fire Team To Unban My Account.

                        Player Name:- ⒼⓈㅤ♚ҞɪɴᎶ♚ㅤꔪ
                        ID:[protected]
                        +1 photos
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hasan Mia
                          Dec 30, 2022
                          Report
                          Copy

                          Address: freefire
                          Website: idban

                          Ff tim my id ban plaz my id back 😭😥😥
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mdjahangiralom
                            Dec 30, 2022
                            Report
                            Copy

                            Address: Garena free fire
                            Website: free fire unban bangladash

                            Sir '
                            My free fire id has been suspandet witeout any reajon
                            I neaver use hack or third party application but my free fire id has been banned plass cheak out my id and return anu way for chance .
                            My uid [protected] 😭😭😭😭😭😭👏👏👏🤚
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              [email protected]
                              Dec 30, 2022
                              Report
                              Copy

                              Address: India

                              Hi I am Ashfaque
                              My uid : [protected]
                              You have send message on Gmail. Sorry because I have not any bank account. Give me any different work. Please Unban my id please.
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yuvraj yaduvansi
                                from Rampur, Uttar Pradesh
                                Dec 30, 2022
                                Report
                                Copy

                                Address: Rampur uttar pardesh

                                Hii garena i am yuvraj yadav and i only played free fire for mostly some days and the last date when i played free fire was 26/12/2022 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is : [protected]

                                My game name is RᴀᴏㅤYᴜᴠɪㅤ☺

                                Thank you Garena Team ❤️
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  Yuvraj yaduvansi
                                  from Rampur, Uttar Pradesh
                                  Dec 30, 2022
                                  Report
                                  Copy

                                  Address: Rampur uttar pardesh

                                  Hii garena i am yuvraj yadav and i only played free fire for mostly some days and the last date when i played free fire was 26/12/2022 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is :[protected]
                                  My name is RᴀᴏㅤYᴜᴠɪㅤ☺
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sazzadur Rahman Sakib
                                    Dec 30, 2022
                                    Report
                                    Copy

                                    Address: Bangladesh

                                    This I'd is Suspended by using third party app. I am really sorry for this. I will never use any third party app again. Please give me back my I'd... Please... My UID is [protected].. I'd name BD1971
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      ম
                                      মিষ্টি আব্বুর দুষ্ট ছেলে
                                      Dec 30, 2022
                                      Report
                                      Copy

                                      Address: free fire

                                      Ff Tim freefire id ban please back😭😭😰

                                      Please id[protected]
                                      View replies
                                      Plz my ff account unbend

                                      Ff id ban - Comment #4079246 - Image #0
                                      Reply
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        ম
                                        মিষ্টি আব্বুর দুষ্ট ছেলে
                                        Dec 30, 2022
                                        Report
                                        Copy

                                        Address: Garena free fire
                                        Website: Id ban

                                        I'm sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id[protected]
                                        my uid [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Parimatch India
                                          4.1
                                          (1793)
                                          RummyCircle.com
                                          2.7
                                          (2513)
                                          Dream11 Fantasy
                                          2.4
                                          (2772)