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Updated: Apr 5, 2026
Complaints 12390
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P
Piyush00180507
Oct 16, 2022
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Sir
With due respect, I would like to draw your attention towards my issue.

It's obvious that no third party modded apk(s) can be installed in an Iphone. Being an apple user, I was using the authorized version of Free Fire Max to play the game.
But, my account was permanently suspended becuase of abnormal activities. I submitted a request to Free Fire customer service, but I got a reply which stated that I was found guilty o[censored]sing third-party apk(s) to gain unfair advantages in the game, hence my account is permanently suspended.
It also stated that they had proofs against this, and I was astonished while reading this, as it is not possible to install a modded application in an Iphone.
Please solve my issue & kindly unsuspend my issue as soon as possible.
My account details:
In-game name: PFFₓ₂ㅤVG
UID:[protected]

Thank you.
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    M
    Mr mehul Solanki
    Oct 15, 2022
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    Address: Surat

    Hi dear gareena free fire
    My free fire account I'd suspended because I used to headshot Sohel mod aap and No skill sensi by s... App in only Fun purpose but 30+days suspended than i feel so guilty.i spend 5000+diamond 💎 top up so please unban My account,
    Give me last chance and i never used to any config file hack and third party app,
    I am belong to poor family i request you Gareena free fire and team please unban my account.
    My game name;『ᏫᎮ』☯+महाका
    My game uid:[[protected]]
    Level:-67
    Game bind Facebook account
    Thank you Gareena free fire and team
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      M
      [email protected]
      Oct 15, 2022
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      Address: [email protected]
      Website: Ff

      Dear Garena
      Iam playing free fire since last 3 years my acount has been suspended withought reason as I my friend used script application only traning ground which is pre installed in my phone i request to review my I'd once and if i found Guilty you are liable to punish or charge me. My free fire id-[[protected]]
      ID LEVEL -67
      Uid-[protected]
      I'd name_iam bad boy
      Have a great day ahead
      [[Help me]]... ... Thank you
      Plese belive
      My frend use my I'd hackapp plese sir belive me
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        K
        Kundan Kumar 67
        Oct 15, 2022
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        Address: Bihar

        Dear Garena Team,

        I am a free fire player, I am 14+ years old . And I've been playing Free Fire for two and a half years . But the gameplay I used to play with Free Fire ID has now been suspended . My Free Fire ID was created with a facebook account.

        But my friend accidentally used cong hack file to make Id look good custom bundle without permission . Maybe that's why my free fire id has been suspended .

        My sincere request to you, Garena Team, Please unsuspended my free fire id .

        My Free Fire id -[protected]
        Game Name- kundan
        View replies
        Dear Garena Team,

        I am a free fire player, I am 14+ years old . And I've been playing Free Fire for two and a half years . But the gameplay I used to play with Free Fire ID has now been suspended . My Free Fire ID was created with a facebook account.

        But my friend accidentally used cong hack file to make Id look good custom bundle without permission . Maybe that's why my free fire id has been suspended .

        My sincere request to you, Garena Team, Please unsuspended my free fire id .

        My Free Fire id -[protected]
        Game Name- kundan
        Reply
        Kundan Kumar 67's [Complaint's author] reply, Oct 18, 2022
        2978162675 this is my id please unabn my id
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          M
          [email protected]
          Oct 15, 2022
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          Address: [email protected]
          Website: Ff

          Plese sir my I'd unban plese sir plese chek and un baned my I'd🙏🙏🙏🙏🙏🙏🙏🙏
          In future don't use hack plese sir
          Uid-[protected]
          I'd name iam bad boy
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            M
            [email protected]
            Oct 15, 2022
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            Address: [email protected]

            Plese sir my I'd unban plese sir plese chek and un baned my I'd🙏🙏🙏🙏🙏🙏🙏🙏
            In future don't use hack plese sir
            Uid[protected]
            I'd iambadboy
            Oct 15, 2022
            Updated by [email protected]             Uid__[protected]
            I'd name iam bab boy
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              8
              8134090108
              Oct 15, 2022
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              Hack auto hadsort
              Uid [protected]
              Thank
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                A
                Anki6703
                Oct 15, 2022
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                Hello free fire team
                My free fire account has been suspend I only use headshot application but I use this hack application for creating a video to upload in Instagram I use this hack for fun I don't know if I use this hack my account was suspended I am very embarrassed if this act please forgive me I am a free fire player I play this game for 3 years and till date I don't use any hack but this time I use headshot hack my id level is 65 and I have 5000+ likes in hame please forgive me😭😭😭😭😭 I don't use any hack next time please garena free fire team forgive me I am so soryy please give back my account I swear I don't use any hack next time please unsuspend my free fire account 😭😭😭😭😭
                My uid [protected]
                In game name -Axu Mandyal
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                  T
                  Thakur_Yashvardhan_Singh
                  Oct 15, 2022
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                  Address: Haryana,Jind

                  Dear Garena Team,

                  I am free fire player, I am 13+ year old. And I've been playing Free Fire for two and a half years. But the gameplay I used to play with Free Fire ID has now been suspended. My Free Free ID was created with a Google account. I am use akintoll app. Please My sincere request to you, Garena Team,
                  Please unsuspended My free fire id.

                  My free fire id - [protected]
                  Game Name- Mahakal4248U
                  Thanks You Garena Team❤️
                  View replies
                  Hello
                  There are abnormal activities with your account. It has been suspended", it means your account was found guilty o[censored]sing a third-party application. Please note that the use of such applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the game for everyone.

                  As such, Free Fire has adopted a zero-tolerance policy, and any account found guilty will be permanently suspended and is final.

                  Thanks team Garena free fire max
                  Reply
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                  5 found this helpful
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                    S
                    Sujitgaming
                    Oct 15, 2022
                    Resolved
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                    Resolved

                    Address: Singapore
                    Website: Free fire support

                    Hello,

                    TEAM FREE FIRE INDIA,

                    My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason,

                    This is my Humble Request to Free Fire Team To Unban My Account.

                    Player Name :-Galaxy Army

                    Player ID:-[protected]
                    Oct 15, 2022
                    Complaint marked as Resolved 
                    Mera id unsuspend kardo plz sir🙏🙏🙏🙏😭😭😭😭
                    Oct 15, 2022
                    Updated by Sujitgaming                     Mera id unsuspend kardo plz sir🙏🙏🙏🙏😭😭😭😭

                    View replies
                    Dear Garenafree fire, .
                    please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd (Bad Ninja) once unbanned my free fire account in future I never used any hack I spend almost 20, 000Rs its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                    ""I LOVE FREE FIRE GIVE ME A CHANCE""
                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY OTHER THIRD-PARTY APPLICATION AND FILE
                    PLEASE UNSUSPEND MY ACCOUNT
                    Uid:[protected]
                    In game name: Bad Ninja
                    Level:69
                    Email- [protected]@gmail.com
                    I'm waiting 😭
                    Thank you...🙏🙏🙏
                    Reply
                    Hello
                    Garena ji
                    Mene 65 Rs. Ka payment phone pay se kiya tha uska UPI Ref no[protected] hai lekin फॉर्म में payment failed bata ta hai please😭😭 meri id unban kar do please😭😭
                    UID - [protected]
                    Reply
                    Hello
                    Garena ji
                    Mene 65 Rs. Ka payment phone pay se kiya tha uska UPI Ref no[protected] hai lekin फॉर्म में payment failed bata ta hai please😭😭 meri id unban kar do please😭😭
                    UID - [protected]
                    Reply
                    Dear
                    Garena team--
                    My Free Fire I'd Ben Only Used ns_tool_2.0 glitch file Which Is Only Used For
                    Fun😭 I Didn't Know Because Of This My Free Fire I'd Ban! 😭😭😭😭😭😭😭😭😭😭...⇄ You My l'd be unbanned and in
                    future I🙏🙏🙏

                    My level_58
                    My uid _[protected]
                    My Game name_꧁☬महावीर☬꧂.

                    I am waiting
                    Reply
                    Mahaveer99's reply, Oct 16, 2022
                    Hello
                    Garena ji
                    Mene 65 Rs. Ka payment phone pay se kiya tha uska UPI Ref no 228678788845 hai lekin फॉर्म में payment failed bata ta hai please😭😭 meri id unban kar do please😭😭
                    UID - 3938707288
                    Dear garena free fire max my id banned so riqest my id unsuspend hacking pleas solve my id [protected]
                    Reply
                    I accept that I download hack but I didn't use hack please unsuspend my id and i will never download any type of hack again I was playing from 3 years.
                    Reply
                    Hello,

                    TEAM FREE FIRE INDIA,

                    My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason,

                    This is my Humble Request to Free Fire Team To Unban My Account.

                    Player Name : royal.shaita

                    Player ID:- [protected]
                    Reply
                    Dear Garena
                    Iam playing free fire since last 3 years my acount has been suspended withought reason as I my friend used script application only traning ground which is pre installed in my phone i request to review my I'd once and if i found Guilty you are liable to punish or charge me. My free fire id-[[protected]]
                    ID LEVEL -67
                    Uid-[protected]
                    I'd name_iam bad boy
                    Have a great day ahead
                    [[Help me]]... ... Thank you
                    Plese belive
                    My frend use my I'd hackapp plese sir belive me
                    Reply
                    My account is suspended please 😭😭😭😭😭😭😭😭😭😭...⇄ game is I'd [protected] please request send email [protected]@gmail.com please
                    I'd [protected]
                    Reply
                    Hello,

                    TEAM FREE FIRE INDIA,

                    My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason,

                    This is my Humble Request to Free Fire Team To Unban My Account.

                    Player Name :-, 亗ＳＭＯＯＴＨ44

                    Player ID:[protected]
                    Reply
                    Dear Garenafree fire, .
                    please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd ( [protected] ) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                    ""I LOVE FREE FIRE GIVE ME A CHANCE""
                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                    PLEASE UNSUSPEND MY ACCOUNT
                    Uid : [protected]
                    In game name: ⓥＲＡＪＥＳＨ.ㅤYT
                    Level:60
                    Email [protected]@gmail.com
                    I'm waiting 😭😢😩
                    Thank you...🙏🙏🙏🙏
                    Reply
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                    29 found this helpful
                    11 Comments
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                      B
                      Bapan Makur
                      Oct 15, 2022
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                      Address: Singapur
                      Website: Ff Help Center

                      Hello sir Dear Garenafree fire, . please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd[([protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50 00INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 😭😭🙏🙏😭😭

                      I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                      I request to review my ID And unban please 🥺🥺🥺

                      My Real Name- Bapan

                      My Ingame Name- —͟͞͞★ Ᏼꫝᴘᴀɴ࿐

                      My UID-[protected]

                      My Phone No-[protected]

                      My [protected]@Gmail.com

                      Thank you Sir Have A Great Day
                      ________Thank You ________
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                        P
                        Paritosh3404
                        from Dhanbad, Jharkhand
                        Oct 15, 2022
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                        Uid[protected]
                        Sir I haven't used any kind of hack
                        please help me
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                          E
                          e r rajani
                          from Jodhpur, Rajasthan
                          Oct 15, 2022
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                          Address: Galaxis Building, 1 Fusiinopolis Place #17-10 Singapore-138522
                          Website: www.garena.sg

                          Hello
                          Dear grena team
                          My free fire account suspended it is done i used the skin tool app once and i will not do such mistake in future please unsuspend my account
                          Please give me one chance
                          Username:-EʀGᴀᴍɪɴɢ࿐☆✨
                          Uid:-[protected]
                          Please return my account
                          Thanks garena free fire team
                          View replies
                          Hello
                          Dear grena team
                          My free fire account suspended it is done i used the skin tool app once and i will not do such mistake in future please unsuspend my account
                          Please give me one chance
                          Username:-EʀGᴀᴍɪɴɢ࿐☆✨
                          Uid:-[protected]
                          Reply
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                            M
                            Mahaveer99
                            Oct 15, 2022
                            Resolved
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                            Resolved

                            Address: Utter pradesh

                            Hello
                            Garena ji
                            Mene 65 Rs. Ka payment phone pay se kiya tha uska UPI Ref no[protected] hai lekin फॉर्म में payment failed bata ta hai please😭😭 meri id unban kar do please😭😭
                            UID - [protected]
                            Oct 19, 2022
                            Complaint marked as Resolved 
                            Hello sir dear gerena Free Fire. Please unben My I'd I use config file hack one time just for fun please unben My Free Fire account ([protected]) once unbanned My Free Fire account in future I never used any hack I spend almost 50, 000 INR it's My old I'd I am also belong to a Poor family please, please 😭😭😭😭😭🙏🙏🙏😭😭 I hope you unben My Free Fire account 🙏🙏 I LOVE FREE FIRE GIVE ME A CHANCE GIVE ME A CHANCE I PROMISE NEVER USED ANY THIRD PARTY APPLICATION AND FILE PLEASE UNSUPEND MY ACCOUNT 🙏 UID number - 3938707288 Name - ꧁☬महावीर☬꧂.
                            Oct 15, 2022
                            Updated by Mahaveer99                             Hello
                            Garena ji
                            Mene 65 Rs. Ka payment phone pay se kiya tha uska UPI Ref no[protected] hai lekin फॉर्म में payment failed bata ta hai please😭😭 meri id unban kar do please😭😭
                            UID - [protected]

                            View replies
                            Hello sir...
                            Maine phone pay 65 Rupess pay kiya tha
                            Lekin jab transaction id paste karke submit kiya
                            Payment failed dekha raha he
                            Please help...
                            Free fire ban uid..[protected]
                            Reply
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                              A
                              akmol.mandal
                              Oct 15, 2022
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                              Address: Indian west Bengal

                              Please help me my I'd ban please help me uid [protected]😭😭😭😭😭😭😭
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                                N
                                Nabin sing
                                Oct 14, 2022
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                                Address: Singapur

                                HELLO
                                TEAM FREE FIRE INDIA, My ID Was suspended When I was playing the game. I Haven't done anything wrong and i am sure the I have Followed your rules of conduct, and i am sure that by mistake you have suspended my account for novalid reason, you can check my KD, headshot rate I, m a normal player please check once my account. This is my Humble request to free fire team to unben my account.

                                My uid=[protected]
                                Reply
                                View replies
                                HELLO
                                TEAM FREE FIRE INDIA, My ID Was suspended When I was playing the game. I Haven't done anything wrong and i am sure the I have Followed your rules of conduct, and i am sure that by mistake you have suspended my account for novalid reason, you can check my KD, headshot rate I, m a normal player please check once my account. This is my Humble request to free fire team to unben my account.

                                My uid=[protected]
                                Reply
                                Reply
                                Hello

                                There are abnormal activities with your account. It has been suspended", it means your account was found guilty o[censored]sing a third-party application. Please note that the use of such applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the game for everyone.

                                As such, Free Fire has adopted a zero-tolerance policy, and any account found guilty will be permanently suspended and is final.

                                Thanks team Garena
                                Reply
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                                  S
                                  Sushant Kumar Choudhary
                                  Oct 14, 2022
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                                  Address: G-22 Sector 58 Noida

                                  Hello Team Garena

                                  I accept that I used hack, but tell me one thing, let's assume my id will not be unsuspended, its refund or another account should be available, right or wrong, your Even the rules will not be broken and I will not feel bad either right or wrong? Team garena will have to reply to this, right or wrong? Please try to understand i like free fire a lot but so, please team garena if in your little bit in your heart have a little humanity then a little please help me 🙏🙏 and unsuspend my account 😔

                                  I HUMBLY REQUEST YOU SIR & MAM

                                  Player id⏩[protected]
                                  Player name ⏩MRX | MOHIT

                                  THANKS FOR REPLY 🙂
                                  View replies
                                  My I'd return please sar me Garib Banda hu
                                  Reply
                                  My I'd return please sar
                                  Reply
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                                    P
                                    Piyush op king
                                    from Rishra, West Bengal
                                    Oct 14, 2022
                                    Resolved
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                                    Resolved

                                    I didn't hack it, even then my account got suspended.

                                    Uid [protected]

                                    Please return my account
                                    Oct 16, 2022
                                    Complaint marked as Resolved 
                                    Respect Dear mam, sir I didn't hack him then why my account got suspended I'm playing free fire at 3 years please recover my account
                                    View replies
                                    Game name :- free fire max
                                    Hack name :- Skin tool
                                    Uid :- [protected]
                                    Please garena please unsuspend my free fire account.
                                    Thanks 🥰
                                    Reply
                                    Dear Garenafree fire,
                                    please unban my l'dl use config file hack one time
                                    just for fun please unban my fre fire account
                                    I'd [protected] once unbanned my free fire account
                                    in future I never used any hack I spend almost
                                    50, 000INR its my old l'd l am also belong to a poor family
                                    please unban my free fire account please, please,
                                    IHOPE YOU UNBAN MY FREE FIRE
                                    ACCOUNNT
                                    "I LOVE FREE FIRE GIVE ME A CHANCE"
                                    GIVE MEA CHANCE I PROMISE I NEVER USED ANY
                                    THIRD-PARTY APPLICATION AND FILE
                                    PLEASE UNSUSPEND MY ACCOUNT
                                    Uid:[protected]
                                    In game name:CR7 SOHEB
                                    Level:60
                                    Email [protected]@gmail.com
                                    I'm waiting
                                    Thank you..
                                    Reply
                                    Respect Dear mam, sir I didn't hack him then why my account got suspended I'm playing free fire at 3 years please recover my account
                                    Id [protected]
                                    Name CR7 SOHEB
                                    LEVEL 60
                                    Please 😭😭😭😭
                                    Reply
                                    Garena plizz myra id anbane kardi me our hack nahi lagao unga
                                    Reply
                                    my account unsuspended kardo please 🙏
                                    Reply
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                                      P
                                      Piyush op king
                                      from Rishra, West Bengal
                                      Oct 14, 2022
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                                      I didn't hack it, even then my account got suspended.

                                      Please return my account

                                      Uid [protected]
                                      Helpful
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                                        C
                                        Chiranjibi chaudhary
                                        Oct 13, 2022
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                                        Address: Singapore

                                        Dear Garena team
                                        My free fire ID has been suspended. I only use config file. I only used for fun but I didn’t know why my free fire account suspended. I request you to unsuspended my ID and I will not make such mistake in future sir.
                                        I can’t imagine how frustrating it is for me to lose my ID, sir. I was the worst mistake of my life sir. Please release my ID, sir. I promise I will never make that mistake again sir and I will never use any config file.

                                        Game uid:[protected]
                                        In game name: ᵀᴳᴿ★ᗪᗩKᑌᗪᗩᗪY
                                        Thanks.
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