Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Bad πŸ˜• It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 312

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
utpalhalder
Jul 26, 2022
Report
Copy

Address: Singapore
Website: Free fire support

My Id Was suspended When I Was playing The Game, I Haven't Done Anything Wrong And I Am Sure That Have Followed Your rules Of conduct, And I Am sure That By Mistake You Have Suspended My Account For No Vaild Reason, You Kan cheek My Kd, Headshot Reat I am A Normal Player, Please Check Once My Account. This My Humble Request To Free Fire Team To Unsuspend My Account.
Thank You
Player Name : YOUR OYON
UID : [protected]
ID Level : 72
Gmail : [protected]@gmail.com
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vip Vimal Raj
    Jul 26, 2022
    Report
    Copy

    My free fire I'd will be notable transiction the amount google play to free fire please fix the problem
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      HT THOR 007
      Jul 26, 2022
      Report
      Copy

      Address: Kolkata

      Hlo sir

      MY ACCOUNT HAS BEEN BAN BECAUSE THERE YOU GOT SOME ABNORMAL ACTIVITIES BUT I DIDN'T USE ANY KIND OF THING WHICH GARENA NOT ALLOW ME, BUT MAY BE THIS HAPPEN I AM SORRY PLEASE UNBAN MY ACCOUNTπŸ™πŸ™

      In game name - β—€ΰΈ£eοΎ’y α­„α΄Άα΅ƒαΆœα΅
      In game I'd -[protected]
      In game level -63
      Invest-9000
      Id suspended date-22 June/2022
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Asraf #Creation
        Jul 26, 2022
        Report
        Copy

        Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
        I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.

        I'd[protected]

        Player name :-7R SYBLUS
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Leo gamer
          Jul 25, 2022
          Report
          Copy

          Hello garena,
          😭😭😭😭😭😭Plz plz plz UNSUSPENDED my I'd I am too much distrubeπŸ˜­πŸ˜­πŸ’”, I push and spend many time and money plz in suspend my I'd love GARENA, I am not use any hack and injector in future and all life plz plz plz😭😭😭 UNSUSPENDED my I'd,
          Uid [protected]
          Name Haiderj1807s
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            deb g
            Jul 25, 2022
            Report
            Copy

            Address: West Bengal Darjeeling bagdogra

            Hi garena
            Sir uid:-[protected]this is my account was supposed I am use hacking but not again hack use so please suspended my account please sir recovery my account please sir...πŸ™
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Abdullah Al-Mahmud
              Jul 25, 2022
              Report
              Copy

              Address: Cumilla
              Website: Garena

              Dear Garena,
              I am playing Free Fire since last 2 years.
              My Account has been suspended without any reason, as I have used game booster application which is Pre - installed in my phone.I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.MY FREE FIRE
              LEVEL-57
              Id:[protected]

              Have a great day ahead.

              [Help me]-------THANK YOU----...
              Helpful
              Found this
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Leo gamer
                Jul 25, 2022
                Report
                Copy

                Hello garena,
                I am your old player almost 2 year old .I spend many time and money in my I'd.but one day I do a biggest mistake of my life, I use a injector, I am too distrube from 1 month plz UNSUSPENDED my I'd plz thankyou garena love you,
                Uid [protected]
                Name Haiderj1807s
                Jul 25, 2022
                Updated by Leo gamer                 I am not use any hacks and injector in future.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gavan
                  Jul 25, 2022
                  Report
                  Copy

                  Address: Singapore

                  I'm the owner of ID - RED LUCIEN
                  Uid - [protected]
                  And now my id is banned I spend a alot of money on my id around 15 thousand indian rupees .
                  I gave my id to my friend because i was busy in my board exams and after that i dont know what he used or not on my id but my precious id is banned now, I just want to say one thing and it is that just unban my id once and take it under your surveillance if you find something again, I will not submit any request again . I respect your zero tolerance policies but there is no fault by me then it is hard for me to believe on this and i will not give my id again to anyone. Kindly trust on me i know you guys have alot of requests like this but trust me im telling you the truth . Just believe on me once. This is all i want to say
                  Thanks alot
                  Hope you guys will help me πŸ™
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Y
                    yash bhamu
                    Jul 25, 2022
                    Report
                    Copy

                    Uid-[protected]
                    in game name - _jatin_ff_
                    i am playing free fire from last 2 years and i never done anything wrong but garena suspanded my id if i done any thing abnormal then free fire should tell us what wrong i done and exect reason of suspanding my id
                    please solve my problem
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Atikul Sekh
                      Jul 25, 2022
                      Report
                      Copy

                      Address: Kolkata

                      @GarenaIndia @IndiaFreeFire Garena free fire game kharido
                      I purchased 240rs, my user ID [protected].
                      Transaction ID T2207241830265899558648.
                      Diamond not Credited my account
                      Plz help
                      View replies
                      Hello free fire team

                      my free fire id isn't opening some days i think there are technical issue and i do not top up any amount on my ff id my free fire id-[protected]
                      please review and solved the problem thank you
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Ranjit190
                        Jul 25, 2022
                        Report
                        Copy

                        I'd band problem

                        Address: Delhi

                        Hii,
                        Garena team--
                        My Free Fire I'd Ben Only Used glitch file Which Is Only Used For
                        FunπŸ™ƒ I Didn't Know Because Of This My Free Fire I'd Ban! 😫😫😫
                        😫😫😫😫😫😫😫😫😫Request You My l'd be unbanned and in
                        future I

                        My level_63
                        My uid _[protected]
                        My Game name_δΊ—Bihariβ–„ΰ€¨ΰ₯‡ΰ€€ΰ€Ύ...
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy
                        R
                        Ranjit190
                        Jul 25, 2022
                        Report
                        Copy

                        Address: DELHI

                        Dear Garena,
                        I am playing Free Fire since last 2 years.
                        My Account has been suspended without any reason, as I have used game booster application which is Pre - installed in my phone.I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.MY FREE FIRE ID - [[protected]]
                        ID LEVEL - 74
                        Have a great day ahead.

                        [Help me]-------THANK YOU----
                        Jul 25, 2022
                        Updated by Ranjit190                         Rykppp
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          [email protected]
                          Jul 25, 2022
                          Report
                          Copy

                          Address: [email protected]
                          Website: Garenafreefire.com

                          Dear Garena free fire time I Love you ❀️

                          Mera I'd Ben hgeya please help me
                          UID [protected] Game nameβ†’ জা ন্না ঀ
                          Game level 61 please unban kar do Mera free fire I'd please give me one chance me mantahu ki mene hack us Kiya ta hack us kar nekelia sorry please muje maf kardo please maf kardo hack us kar nekelia sorry please maf kardo please Garena me tumara per pakar tahu GarenaπŸ™ please Mera free fire I'd [protected] unben kar do please Garena give me one chance πŸ™ please Garena give me one chance πŸ™ please Garena

                          Thank you 😭 time free fire I Love you ❀️❀️
                          Dear Garena I Love you ❀️❀️
                          Garena all femeli I Love you ❀️❀️
                          Garena all time I Love you ❀️❀️
                          Garena I Love you ❀️❀️
                          Please unban kardo Mera I'd [protected] please
                          View replies
                          De-ar Garena my account got banned for no reason please verify IT and unban IT nickname is Akma1Br3026W and UID is [protected]
                          Reply
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            ROYAL GAMING GAMING BOSS
                            Jul 25, 2022
                            Report
                            Copy

                            Address: Vill -Borshal. Post-amjola pahari. Ps-md bazaar. Pin-731127.dist-birbhum.westbangal.india.pho -7865079068

                            Dear garenafree fire,
                            Please unban my id I use config file hack one time just for fun.please unban my free fire account I'd ([[[[protected]]]]) once unban my free fire account in future I never used any hack I spend almost 20, 000 INR it's my old I'd I am also belong to a poor family. Please unban my free fire account please, please 😭😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                            Uid:-[protected]
                            Name :[protected]@Royal***444
                            Leval:- 70
                            Like :-1100+
                            Id gameplye 4 years
                            ''I love free fire give me a chance''
                            GIVE...
                            Jul 25, 2022
                            Updated by ROYAL GAMING GAMING BOSS                             I'd unband

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              [email protected]
                              Jul 25, 2022
                              Report
                              Copy

                              Address: [email protected]
                              Website: [email protected]

                              Dear Garena give me one chance please
                              Please unban kar do please unban kar do please unban kar do please unban kar do please unban kar do please unban kar do please unban kar do please unban kar do please unban kar do please unban kar do please unban kar do Dear Garena free fire I Love you β™₯️
                              Please πŸ™πŸ˜­ Garena mera I'd [protected]
                              Game name γ…€
                              জা
                              ন্না
                              ঀ Game level 61
                              unban kar do please nahito I'm susahit
                              kar lungs β˜ οΈπŸ’” jeher kalunga please πŸ™ Garena unban kar do give me one chance please Garena give me one chance please Garena give me one chance pleaseπŸ’”πŸ’”πŸ’”πŸ’”πŸ’”πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­οΏ½...⇄ please Dear Garena give me one chance please Garena unban kar do
                              Dear Garena I Love youβ™₯οΈπŸ’”πŸ™πŸ˜­ please unban kar do
                              Garena free fire I Love you β™₯οΈπŸ’”πŸ™πŸ˜­ please unban kar do
                              Garena team I Love youβ™₯οΈπŸ’”πŸ™πŸ˜­ please unban kar do
                              Garena operetar I Love youβ™₯οΈπŸ’”πŸ™πŸ˜­ please unban kar do
                              Thank you so much team Garena free fire I Love you β™₯οΈπŸ’”πŸ’”πŸ™πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ’”πŸ’”πŸ’”πŸ’”πŸ™ unban
                              Give me one chance please πŸ™πŸ˜­
                              Thank you β™₯️ Garena free fire team I Love you
                              Jul 25, 2022
                              Updated by [email protected]                               Dear Garena free fire team
                              Meri ID unblock hai ki nahin yah to bata do kitne mahine se request bhej raha hun abhi to unban kar do main manta Hun ki main hack uske kya tha hai use karne ka punishment to mujhe Mil Gaya hai no mahine se id unbend pada hai abhi to unbend kar do ek chance to Milana chahie
                              Please give me one chance hai ki kuchh karne ke liye I am sorry Meri galti maaf karke ID and band kar do please Garena free fire team please give me one chance
                              Mujhe maaf kar do please hai ki use karne ke liye maaf kar do please Garena mera free fire ID lauta do please Garena free fire
                              Give me one chance πŸ™πŸ™πŸ™πŸ™πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­
                              Game > I'd [protected]
                              Game Name > জান্নাঀ
                              Game level > 61
                              My email > [protected]@gmail.com
                              Thank you for Garena free fire team
                              I Love you Garena free fire team
                              I Love you free fire Game
                              I Love you All Garena free fire team
                              I Love you ❀️❀️❀️❀️
                              Please give me one chance
                              I Love you free fire team
                              I Love you Garena free fire
                              I Love you All Garena free fire team
                              I Love you free fire Game
                              I Love you ❀️❀️❀️❀️❀️

                              Jul 25, 2022
                              Updated by [email protected]                               Suspended Account Recovery Raq

                              Dear Garena team.

                              β­• My free fire Account Has Been Suspended.I
                              Recovery My Aontact? With Submitted On [pabitra sarkar].I Hope My problem Fixed Now Fast.
                              I Dont Any hack not using Next time. Give me One chance πŸ™β­•
                              My Suspended Account information πŸ‘‡!

                              Uid...:[protected]
                              Name... : জান্নাঀ
                              Level... :61
                              Like... :3855
                              Guild... :yes
                              S/D... :29/9/2021

                              Aug 30, 2022
                              Updated by [email protected]                               Please recover my id sir Please Garena I am over top up for my I'd please recover my I'd please all cash I invested this game please recover my I'd please sir I am realy extremely sorry for headshot config file using I delete the file I am no use for hack please Garena recover my suspended I'd I am also invested my money...πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™ Please recover my I'd .support please siri am realy very very sorry sirπŸ™πŸ™πŸ™πŸ˜žπŸ˜ž[protected] this is for my uid please sir I am for clg student I all money spend for this game I am very very love for free fire please sir recover my I'd I kindly request sir.😞 I use for config file reason opponent for hacker this reason for iam using config file.please recover my id sir uid:[protected]
                              Helpful
                              5 other people found this review helpful
                              5 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                [email protected]
                                Jul 25, 2022
                                Report
                                Copy

                                Address: [email protected]
                                Website: [email protected]

                                Dear garena
                                My free fire account has been suspended recently without any reason i sware that i have not use any hack or third party application to cheat in game. My id just suspended because of game turbo that is by default installed in our mobile. It is basically a system application. I have spent a lot of money on my account and there are a lot of affort on my id :-[protected] please review my account once again and recover my account as soon...my...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  ROYAL GAMING GAMING BOSS
                                  Jul 25, 2022
                                  Report
                                  Copy

                                  Address: Vill borshal. Po amjola pahari. PS MD bazaar. Pin 731127 . Dist birbhum. West bangal .india

                                  Hello sir Dear Garenafree fire, .
                                  please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, πŸ₯ΊπŸ™πŸ™πŸ™πŸ˜­πŸ˜­ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                  ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                  GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                  PLEASE UNSUSPEND MY ACCOUNT
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    BHARGAV DUDAKIYA
                                    Jul 25, 2022
                                    Report
                                    Copy

                                    Hello

                                    Dear garena team,

                                    My Free Fire I'd Ban I Only Used hack Application which Is Only Used For Fun 1 Didn't Know Because Of This My Free Fire I'd Ban I Request You My I'd be unbanned and in future I will not do any such mistake😭😭😭😭😭😭😭😨😞😞😞😞😞
                                    I am waiting
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      BHARGAV DUDAKIYA
                                      Jul 24, 2022
                                      Report
                                      Copy

                                      Hello

                                      Dear garena team,

                                      My Free Fire I'd Ban I Only Used hack Application which Is Only Used For Fun 1 Didn't Know Because Of This My Free Fire I'd Ban I Request You My I'd be unbanned and in future I will not do any such mistake😭😭😭😭😭😭😭😨😞😞😞😞😞
                                      I am waiting uid [protected]
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Ace2Three
                                        2.4
                                        (291)
                                        ClassicRummy.com
                                        1.6
                                        (36)
                                        IndiaGames
                                        1
                                        (97)