Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 341

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
उ
उत्तम साहू
May 27, 2022
Report
Copy

I have purchase Many sking and costume bundles and also his royal pass.
I have invested much money in this game.
But One in My Last match They send An Hacker in my team by his own random team making system...
And now they Suspended my account without giving me any reasion
and blaming me that i have used hackes.
When i asked his support staff to send me proof if i uses hack then they are not replying my messages and ignoring me.
I have lost my money by there fraud.
Even they are not unsuspending my account even not replying to my messages.
I am feeling scammed by free fire.
My id details is:-
.
Player Name :- UTTAMㅤSAHU
ID:[protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bobbyraj Bobbyraj
    May 27, 2022
    Report
    Copy

    Address: Bihar

    Please 😭help
    My id unband😭😭😭😭😭
    Please help

    Please help
    Please help
    Please help
    My id number
    [protected]
    My neme Bobbraj
    And grena free fire use neme BkbossS4554W
    Use tols please help🙏🙏🙏🙏🙏
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jagadeesh Kotagiri
      May 27, 2022
      Report
      Copy

      Address: Wardhannapet
      Website: Diamonds not Received

      80 Rupees Has Been Debited Through Paytm UPI But Diamonds not received
      Please Refund my Money To My UPI Account
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pradeep gurung
        May 27, 2022
        Report
        Copy

        Address: Singapore
        Website: ff.garena.com

        Dear garena please forgive me .🥺🥺😔😭😭😭😭😭I extremely sorry for using third party application.🥺🥺🥺🥺 Now I realize my mistakes please unband my I'd please..I humbly request to you
        🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
        My uid -[protected]
        Please garena team 🙏 modeater team give me a chance
        View replies
        Hii garena
        I m really really sorry
        fos using anti hack apk
        I have made a big mistake by using the hack, I did not know that after using the hack, my id will be banned . l have increased the level of my id by working very hard andhaver also iinversted money, so request from free fire to unban my id, after today I will never using any hack😰😰😰

        free fire uid-[protected]

        free fire username-ƊᴏㅤσʀㅤƊɪᴇㅤ②★

        free fire level-65

        Od34 i am No use hack

        Free fire id band - Comment #4000829 - Image #0
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pradeep gurung
          May 27, 2022
          Report
          Copy

          Address: Singapore
          Website: ff.garena.com

          Dear garena ❤️❤️❤️❤️❣️💌 please unband my id please 😭😭😭😭😭😭😭😭😭😭 I am dieying day by day .don't give me big punishment 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺
          My I'd.[protected]
          Name . PRADEEP YT
          Please modeater sir please
          Give me one chance 🙏🙏🙏🙏🙏🙏🙏🙏🥺🥺🥺🥺😥😥😢😢😢
          +1 photos
          May 27, 2022
          Updated by Pradeep gurung           Dear,
          Garena free fire team I humble request to you 🙏🙏🙏🙏🙏🙏 please forgive me 🥺😭😭😭🥺🥺🥺 .I am dieying day by day .😞😞😞 Please don't give me big punishment. I only use location config file. Please I extremely sorry for using third party application.plese give me a chance 😭😭😭😭😭😭😭
          My I'd[protected]
          Game name- PRADEEP YT
          🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
          Please unband me. Sir🙏🙏 IAM waiting my id since last 3 months and I invest lot of money in my I'd please unband me 🙏🙏🙏😭😭😭😭🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

          May 27, 2022
          Updated by Pradeep gurung           Please forgive me .🙏🙏🙏🙏
          Please garena free fire team please

          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pradeep gurung
            May 27, 2022
            Report
            Copy

            Address: https://ff.garena.com

            Dear, garena free fire I humbly request to you please unband my id .I agree that I was using hack but only location config file . But now I realize my mistakes. Give me a chance . please unband my id ..🙏🙏🙏🙏😭😭😭😭😭😭😭😭😭
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kartik9877
              from Pathankot, Punjab
              May 27, 2022
              Report
              Copy

              Address: Singapore
              Website: Free fire help center

              Dear FREE FIRE MAX
              My account was suspended without any reason yes I am using hack but in my second account and you can't ban my second account and bye mistake you are banned my main account so please ban my second account second account I'd
              [protected] and unban my main account I'd [protected] it's big request to you I love Free Fire most.
              Please unban my id
              Thanks for service
              Unban this I'd [protected]
              Ban this I'd [protected]
              +1 photos
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Marleydiva Marleydiva
                May 27, 2022
                Report
                Copy

                Address: Kodambakkam

                Garena sir Or mam
                I'd number [protected]
                Kindly recover my suspended I'd
                Thank yor
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sagar421
                  from Nabadwip, West Bengal
                  May 27, 2022
                  Report
                  Copy

                  Address: Nabadwip
                  Website: Good Morning

                  Hello Dear Garena Team

                  Please Sir My Free Fire ID Fast Recovery Now 😭😭😭
                  Please Sir This Problem Fix Now I Request You Sir Please Unsuspend My Free Fire ID

                  My Free Fire ID IS High Level OF Free Fire ID
                  Please Sir Back My Free Fire ID 😭😭😭

                  This Free Fire ID Recover[protected] Please Sir Back My Free Fire ID I Request You Sir 🙏🙏😭😭
                  View replies
                  My Gmail - [protected]@gmail.com

                  Suspend Account Recovery Request - Comment #3999992 - Image #0
                  Suspend Account Recovery Request - Comment #3999992 - Image #1
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    9361235752
                    May 27, 2022
                    Report
                    Copy

                    Address: Elephant Tank 1st
                    Website: Bismi Hotal

                    I am Rizwan My I'd Name CallMeDad...
                    I. I'd sispended in 5 months ago pls My I'd recoverly ...Sorry for the face book activities in xxx video Watch online Sorry Garena 🔥I am not watch in xxx videos...😡I am I'd like you I love free fire🎉I love you Garena sorry I. Not watch xxx video 📸🔥🔥🔥🔥😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭...⇄ My lovely Garena I am so 😐
                    +1 photos
                    May 27, 2022
                    Updated by 9361235752                     I am I'd will be suspended I'd Name CallMeDad...
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mukesh deshmukh 05
                      from Betul, Madhya Pradesh
                      May 27, 2022
                      Report
                      Copy

                      Address: Singapore

                      [protected] please garena ff max my id [protected] is unbaned please i dont use hack & other harmful files please garena ff max my id unsuspend
                      May 27, 2022
                      Updated by Mukesh deshmukh 05                       [protected] please garena ff max my id [protected] is unbaned please i dont use hack & other harmful files please garena ff max my id unsuspend
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sarash12adil Sarash12adil
                        May 27, 2022
                        Report
                        Copy

                        Address: PORMPAT, KSHETRI AWANG LEIKAI (KIYC PLAY GROUND)
                        Website: Garena free fire

                        Please give send me HipHop dundal Please Please send HipHop Bundal give

                        I am Already update
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sarash12adil Sarash12adil
                          May 27, 2022
                          Report
                          Copy

                          Address: Manipur
                          Website: Garena free fire max

                          Please give me HipHop Bundal Please Uid [protected]
                          please please please
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sarash12adil Sarash12adil
                            May 27, 2022
                            Report
                            Copy

                            Address: Manipur
                            Website: garena free fire max

                            PLEASE give me HipHop Bundal please
                            Uid [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NTG Anshu
                              May 26, 2022
                              Report
                              Copy

                              Sir,
                              I use magic cube and claim uncharted fable bundle but it doesn't show in vault.
                              Please fix this issue my uid is [protected].
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rakesh Oraon
                                May 26, 2022
                                Report
                                Copy

                                Address: Singapur
                                Website: Freefire 5upport

                                Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD . headshot rate I'm a normal player, please check once my account . This is my Humble Request to Free Fire Team To Unban My Account . Player Name : ID : [protected]
                                +1 photos
                                May 26, 2022
                                Updated by Rakesh Oraon                                 There are abnormal activities with your account . It has been suspended
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Appusamy Boopesh
                                  May 26, 2022
                                  Report
                                  Copy

                                  Hello garena my account suspended 5 months ago I have already requested to you please take care of this Iwill not abuse the game any more I have depressed I need my account back kindly please Un suspend my account.please show me a grace one time iwill not use any hack any more my uid:[protected]
                                  +1 photos
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Anupam@puki
                                    May 26, 2022
                                    Report
                                    Copy

                                    Please unban my free fire uid :[protected]
                                    I have invested money in that otherwise you return my money and you may still ban my id .
                                    So, please unban my id :[protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chandrudon
                                      May 26, 2022
                                      Report
                                      Copy

                                      Hello gareena, my I'd [protected]
                                      Will ban in September 2021,
                                      By using hack,

                                      Sorry for my mistake,
                                      I pledge give my I'd,

                                      Iam trust, i cannot use any illegal, activities in future,

                                      So please give my I'd

                                      I'd information:[protected]

                                      I'd name : sarathy 2552B

                                      Thank you,
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Mukesh deshmukh 05
                                        from Betul, Madhya Pradesh
                                        May 26, 2022
                                        Report
                                        Copy

                                        Hello sir Please unsuspend my id [protected] in few days i have not played game from 18 days please i promise that i will not use hack I am waiting...
                                        May 26, 2022
                                        Updated by Mukesh deshmukh 05                                         Hello sir Please unsuspend my id [protected] in few days i have not played game from 18 days please i promise that i will not use hack I am waiting...

                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Taashtime.com
                                          5
                                          (3)
                                          Gameloft
                                          1
                                          (51)
                                          Ace2Three
                                          2.4
                                          (289)