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Garena Complaints & Reviews

www.garena.sg

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Updated: Apr 5, 2026

Complaints 12390

Resolved

811

Unresolved

11579

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Garena reviews & complaints page 361

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Address: Arakkonam

I do not use a third party app please chek my data do not use a third party app I only used the files then I deleted the files as well my id wa suspended after deletion I used the files incorrectly I made a mistake with out knowing the rules and regulation
Please forgive me a one chance abuse that opportunity I have not played for the last 10 days help me want to play
Please give me my last chance I love free fire please give me a last chance sir my account
Nicke name.Pᴀκκᴀ☆DEVIL%
User id.[protected]
Gmail [protected]@gmail.com

Apr 30, 2022

Updated by LOKESH [email protected] I do not use a third party app please chek my data do not use a third party app I only used the files then I deleted the files as well my id wa suspended after deletion I used the files incorrectly I made a mistake with out knowing the rules and regulation
Please forgive me a one chance abuse that opportunity I have not played for the last 10 days help me want to play
Please give me my last chance I love free fire please give me a last chance sir my account
Nicke name.Pá´€κκá´€â˜†DEVIL%
User id.[protected]
Gmail [protected]@gmail.com

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Address: Gujrat

This game very bad it's very bad game gareana is baad games maker

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Address: Singapore

I do not use a third party app please chek my data do not use a third party app I only used the files then I deleted the files as well my id wa suspended after deletion I used the files incorrectly I made a mistake with out knowing the rules and regulation
Please forgive me a one chance abuse that opportunity I have not played for the last 10 days help me want to play
Please give me my last chance I love free fire please give me a last chance sir my account
Nicke name.GURU DADA
User id.[[protected]

Gmail [protected] Facebook

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Address: Singapur, Hyderabad, Telangana

Hello,
TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :- RG ALONE

ID:- [protected]

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Address: Singapore

Free Fire not login by any option and also my friend can't login his game . my account were not login by Facebook plz fix the problem and give me fast reply

Apr 30, 2022

Updated by ۵Ind gamer۵ Plz help free fire was not login by any option

Apr 30, 2022

Updated by ۵Ind gamer۵ Pls help free fire was not login by any option

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Address: Singapore

Dear, Garena Free Fire Team

Sir, a guy hacked my facebook account and he used hack in my free fire game to play the game. I was able to bring back my facebook account. But for this small mistake garena free fire team has suspended my game account.

Sir, I love this game account of mine a lot and I have spent a lot of money and made a lot of diamond top up.I have a YouTube channel about this game account. My YouTube channel name is Mr. Rasel Gamer.

Sir, if you have to pay a fine for this favorite account of mine, I agree to pay you a fine. Because this account is my very favorite account and with this account I upload free fire game related videos to my YouTube channel. Sir, because my account is closed, I can't top diamond and complete any event. And for all these reasons I can't upload any videos to my YouTube channel.

If this account is not returned to me and is not activated then I will never play this free fire game again.

My request to the free fire team is to quickly remove all hacks from my game account and please remove this game account from all other devices and activate my game account to allow me to play this free fire game again. Thanks.

Sir I request you to restore my game account as before and please activate this game account of mine.

Please restore and activate my account.
Uid:[protected]
In game name:ᴮᴰ⁷¹᭄ＲＡＳＥＬツ࿐
Level:74
Phone Number:+[protected]
Email:[protected]@gmail.com
I'm waiting 😭
Thank you...🙏🙏🙏

Apr 30, 2022

Complaint marked as Resolved

Sir, please help me.

May 19, 2022

Updated by Mr. Rasel.Gamers Sir I still can't find a solution. I have been asking for help for many days. Please help me very quickly. Thank you.

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A

Arzoo Awan

May 1, 2022

hello sir i am playing free fire all most 3 year my id lavel is 73 plz sair unbaan my account sir i am pro plyer and i now my mistak sir 1 day use my id in my frind sir i am not use hack plz sir unbaan my id sir thanqu so much i love gerina its my uid[protected]

M

MŘ ÂŘMÂÑ

May 6, 2022

My free fire account suspended without any reason i want to receive My I'd here I will provide my PDF details you can check this and please solve my issue

Thankyou

V

Village er

May 10, 2022

Please ðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥º sir garena sir I am no hack use my friend bad boy hack use ðŸ˜ðŸ˜ðŸ˜ recover my id[protected]
I want myself I'd please ðŸ¥º top up 1000 dimond please please emergency no hack use ðŸ˜¢I want my I'd please please please please pleased please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please ðŸ˜¢ðŸ˜¢ðŸ˜¢ðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥ºðŸ˜ðŸ˜...⇄ recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover recover please please please please please please please please please sir garena sir please ðŸ¥º sir garena sir please please emergency thanks you again please please please please please please sir help me me recavor I love ðŸ’•ðŸ’• you garena sir garena sir please ðŸ¥ºðŸ¥ºðŸ¥º give me respect

4

4i gaming

Jul 23, 2022

Hello
Dear garena team,
My id[protected]
My id ben date .26.01.2022.ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
I miss you my id ... & ..free fire please help mi and back my id unbanned please ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜

My Free Fire I'd Ban I Only Used vip injector Application which is only used for fun i didn't know because of this my free fire i'd ban i request you my i'd be unbanned and in future i will not do any such mistake ðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥º i m waiting...ðŸ˜¢

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Address: Singapore

Website: Free fire support

Dear, Garena Free Fire Team

Sir, a guy hacked my facebook account and he used hack in my free fire game to play the game. I was able to bring back my facebook account. But for this small mistake garena free fire team has suspended my game account.

Sir, I love this game account of mine a lot and I have spent a lot of money and made a lot of diamond top up.I have a YouTube channel about this game account. My YouTube channel name is Mr. Rasel Gamer.

Sir, if you have to pay a fine for this favorite account of mine, I agree to pay you a fine. Because this account is my very favorite account and with this account I upload free fire game related videos to my YouTube channel. Sir, because my account is closed, I can't top diamond and complete any event. And for all these reasons I can't upload any videos to my YouTube channel.

If this account is not returned to me and is not activated then I will never play this free fire game again.

My request to the free fire team is to quickly remove all hacks from my game account and please remove this game account from all other devices and activate my game account to allow me to play this free fire game again. Thanks.

Sir I request you to restore my game account as before and please activate this game account of mine.

Please restore and activate my account.
Uid:[protected]
In game name:ᴮᴰ⁷¹᭄ＲＡＳＥＬツ࿐
Level:74
Email:[protected]@gmail.com
I'm waiting 😭
Thank you...🙏🙏🙏

Apr 30, 2022

Complaint marked as Resolved

Dear, Garena Free Fire Team Sir, I have been complaining to the company for a few days now. But no solution or answer was received from the company. I am again appealing to the company to activate and restore my free fire account. My complaint is raised again below. Thanks. My complaint: Sir, a guy hacked my facebook account and he used hack in my free fire game to play the game. I was able to bring back my facebook account. But for this small mistake garena free fire team has suspended my game account. Sir, I love this game account of mine a lot and I have spent a lot of money and made a lot of diamond top up.I have a YouTube channel about this game account. My YouTube channel name is Mr. Rasel Gamer. Sir, if you have to pay a fine for this favorite account of mine, I agree to pay you a fine. Because this account is my very favorite account and with this account I upload free fire game related videos to my YouTube channel. Sir, because my account is closed, I can't top diamond and complete any event. And for all these reasons I can't upload any videos to my YouTube channel. If this account is not returned to me and is not activated then I will never play this free fire game again. My request to the free fire team is to quickly remove all hacks from my game account and please remove this game account from all other devices and activate my game account to allow me to play this free fire game again. Thanks. Sir I request you to restore my game account as before and please activate this game account of mine. Please restore and activate my account. Uid:711234734 In game name:á´®á´°â·Â¹á„ï¼²ï¼¡ï¼³ï¼¥ï¼¬ãƒ„à¿ Level:74 Phone Number:+8801945236138 Email:[email protected] I'm waiting ðŸ˜ Thank you...ðŸ™ðŸ™ðŸ™

Apr 30, 2022

Updated by Mr. Rasel.Gamers Dear, Garena Free Fire Team

Sir, please help me.

My request to the free fire team is to quickly remove all hacks from my game account and please remove this game account from all other devices and activate my game account to allow me to play this free fire game again. Thanks.

Sir I request you to restore my game account as before and please activate this game account of mine.

Please restore and activate my account.
Uid:[protected]
In game name:á´®á´°â·¹á„ï¼²ï¼¡ï¼³ï¼¥ï¼¬ãƒ„à¿
Level:74
Phone Number:+[protected]
Email:[protected]@gmail.com
I'm waiting ðŸ˜
Thank you...ðŸ™ðŸ™ðŸ™

May 19, 2022

Updated by Mr. Rasel.Gamers Sir I still can't find a solution. I have been asking for help for many days. Please help me very quickly. Thank you.

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S

Shivukumar pawar

May 3, 2022

Hello garena sir my free fire ID suspend please recover ID ðŸ˜ðŸ˜ðŸ˜ back my ID please 57 level ID please open

I am waiting
Thank you...ðŸ˜ðŸ˜ðŸ™ðŸ™ðŸ™

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Address: Savar Dhaka

Sir please unsuspend my account
Uid:[protected]

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My I'd was suspended when I was playing The game. I haven't dont anything wrong and I'm sure that I Have followed your rules of conduct, and I'm sure that by mistake you have suspended my account for no valid Reason, This my Humble request to free fire team To unban my account
ID: [protected]
Server:India

Apr 30, 2022

Complaint marked as Resolved

Hello TEAM FREE FIRE I have not done anything wrong and I'm Sure I have followed your rules of Conduct and you have Suspended my account for not any Valid reason please back my account as soon as possible My account id: 1661697743 Thank you so much

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B

Baskey M

May 2, 2022

Hello,
TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :- Loveguru

ID:- [protected]

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Address: Coimbatore

Hello
TEAM FREE FIRE
I have not anything wrong and sure I have followed your rules and contact and you have suspended my account for not valid reason please back my account as soon as possible
My account I'd-[protected]
Thank you so much

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Address: Chennai

Website: [email protected]

Dear Garena,
I am old player of Garena and Download the he game third party

Now I will not use any hack Or Script
Please review and ban my I'd for 2 hours.
After that I will never use any hack or Script.

I am also a good promoter of free fire and a regular tournament player please review my Account once.

UID- [protected]

Player Name- ᎻᴀʀɪƁʜᴀɪოϮ

Server- INDIAN

Thanks for review

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O

oshan

Jul 30, 2022

I cant play mtches 4 days matchmaking crashed

O

oshan

Jul 30, 2022

I wont salution fast my account not matchmaking

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Please garena un suspend my id PLEASE
I NEED YOUR HELP

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Address: singapore

Dear Garena free fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd[protected] once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, ðŸ¥ºðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Uid:[protected]
In game name: áŽ á´€Ê€á´‹ã…¤á¦ÉªÊŸÊŸá´‡Ê€â™ª
Level:70
Email [protected]@gmail.com
I'm waiting ðŸ˜
Thank you...ðŸ™ðŸ™ðŸ™

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Address: Palkhed bandhara pin 422202 kandoba mandir

Id suspended please id unsuspend

Apr 29, 2022

Updated by Anil Gotarne Garena_free fire id banned complain nt

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Address: Badhulla

Website: Garena

GARENA MY OLD FACEBOOK ACCOUNT HAS BEEN DISABLED PROBLOM..SO PLEASE MY OLD FACEBOOK ACCOUNT CONVERT TO ANOTHER NEW FACEBOOK ACCOUNT.

OLD I’D DETAILS…
OLD FREE FIRE I’D NAME: Mʀғㅤʜᵖㅤ么
UID: [protected]
OLD FACEBOOK NUMBER: [protected]
OLD FACEBOOK NAME: Christiono ronaldo
OLD FACEBOOK PASSWORD: muaadkallen

ANOTHER NEW FACEBOOK ACCOUNT DETAILS…
CONVERT TO THIS I’D
NEW FREE FIRE I’D NAME: ༄Mʀ_Pᴀᴋᴀʏᴀ༄
UID: [protected]
NEW FB NUMBER: [protected]
NEW FB NAME: Athif Ahamed
NEW FB PASSWORD: 20040907

PLEASE GARENA TEAM,

I HUMBLY REQUEST THAT PLEASE CONVERT MY FAVOURITE ACCOUNT. THANK YOU.

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Address: Westbangol

Hello garena free fire team my account is banned in using auto headshot hack for fun please unbanned my free fire account id protect ones unbanned

Apr 29, 2022

Updated by তোমার জন্য পাগল মন Hello garena free fire team my account is banned in using auto headshot hack for fun please unbanned my free fire account id protect ones unbanned

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Address: 75-Silvercity3, jitali, ANKLESHWAR

Dear sir
My Name is Rakesh panchal and i play free fire last 3 years.
but i can not playing free fire currently
because my account is suspended last 2 month,
I am using x mafiya apk only 1 minit
i accepte my misteck,
Please give me one chance
please accept my requeste and unban my account

Uid:-[protected]
In game name:-ＴＧㅤＲＡＫＥＳＨㅤ亗

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Dear Garena, I have done a top-up of ₹400 on 28 April 2022 and still after 1 hour Diamonds are not received yet.
Kindly solve this issue urgently.

My uid - [protected]
My in-game name - .Aman✓
Payment screenshot is attached below.

Apr 29, 2022

Complaint marked as Resolved

Diamonds are now received

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H

Hisham Rahman

May 2, 2022

I do 80 rs top up two times but I didn't get any diamonds

S

Sambhu Pal

May 2, 2022

I topped up 400 taka free fire diamond my money has been deducted but there is no diamond available so help

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Address: Pollachi

Hi sir
My I'd was suspended.iam not used third party device.please recover the I'd.
I'd : [protected]
I'd name:love you
Please recover I'd sir

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Address: Palakkad

[protected] this my id was suspended. I give to my friend. My friend used hack .that only my id suspended. How many prayer using glitch file . That only my friend used glitch file .I was so guildy to say this .so please recover my id.Id number([protected]).Name áŽ¢á´ã…¤ážá´á´êœ±á´‡Ê€ã…¤äº—. So please recover my id .

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