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Garena Complaints & Reviews

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Updated: Dec 21, 2025
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Garena reviews & complaints page 37

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P
pollai
from Sambalpur, Odisha
Jul 9, 2023
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Address: sambalpur
Website: garena.com

Plese unsuspend my account my id has suapend beacuse i use hack in my free fire account so i requested to head quaters of garena free fire to unsuspend my account i am really very very very very very very sorrry garena free fire so i requested to garena free fire to unsuspend my accaout.(please)
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    A
    Arafat33
    Jul 8, 2023
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    Address: Dhaka

    Dear Free Fire Support Team,

    I am writing to appeal the ban that has been placed on my Free Fire account with the ID [Your Free Fire ID]. I understand that my account has been banned due to my usage of a skin tool, which violates the Free Fire terms of service. I sincerely apologize for my actions and assure you that I deeply regret my decision.

    I want to emphasize that my usage of the skin tool was a lapse in judgment on my part, driven by a desire to enhance my gaming experience. However, I now realize the negative impact it has on fair play, the integrity of the game, and the overall Free Fire community. I acknowledge that my actions were unfair and created an imbalance among players.
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      A
      Arafat33
      Jul 8, 2023
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      Address: Nababganj

      Dear Free Fire Support Team,

      I am writing to appeal the ban that has been placed on my Free Fire account with the ID [Your Free Fire ID]. I understand that my account has been banned due to my usage of a skin tool, which violates the Free Fire terms of service. I sincerely apologize for my actions and assure you that I deeply regret my decision.

      I want to emphasize that my usage of the skin tool was a lapse in judgment on my part, driven by a desire to enhance my gaming experience. However, I now realize the negative impact it has on fair play, the integrity of the game, and the overall Free Fire community. I acknowledge that my actions were unfair and created an imbalance among players.

      Free Fire account I'd :[protected]
      Free fire I'd name : Arafat baby
      +1 photos
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        Z
        Zaheem
        Jul 8, 2023
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        Address: Kupwara kashmir

        Hello sir, i m a old freefire player my I'd level is 65 and 8000 something likes I play all the time fair gameplay and i purchase most of the items but wasted? Someone hack my I'd and use irrelevant in my game account can u resolve my problem please i have lot of things in my game account and lot of memories i upload lot of videos of game on YouTube i m a fair game player so kindly please recover my I'd so that I can start playing freefire

        Name ZAHEEM
        user id[protected]
        +1 photos
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          Y
          Yousuf sidheeq
          Jul 8, 2023
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          Resolved

          Request to Lift Free Fire Account Ban

          Dear [Free Fire Support Team],

          I hope this message finds you well. I am writing to request the lifting of the ban on my Free Fire account. I deeply regret the incident that led to the ban and would like to explain the circumstances surrounding it.

          Approximately one year and three months ago, I inadvertently downloaded a script file onto my device. Unfortunately, I mistakenly opened the Free Fire game while the...
          +2 photos
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          D
          Darling Teja B
          Jul 6, 2023
          Jul 9, 2023
          This thread was updated on Jul 9, 2023
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          Address: [email protected]

          Sir my account was suspended i am not used any triks pls give my account sir

          pleas sir
          Dear gardens free fire I'd unban 1 chance only my mistake please help game INR 3500 please help me. Uid_[protected]

          Freefire account suspended - Comment #4113844 - Image #0
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            A
            ALISSONmr
            Jul 6, 2023
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            Olá senhor Caro Garenafree fire, .
            por favor desbanir meu eu usaria hack de arquivo de configuração uma
            vez apenas por diversão por favor desbanir minha conta de fogo livre,
            eu [protected] uma vez desbani minha
            conta de fogo livre no futuro eu nunca usei nenhum hack eu
            gastei quase 4000INR, isso meu velho eu
            também pertenço a uma família pobre por favor desbanir

            minha conta free fire por favor, por favor,
            ESPERO QUE VOCÊ DESBANI MINHA
            CONTA DO FREE FIRE, NICK: X1ㅤALISSONmr

            ""EU AMO O FREE FIRE ME DE UMA CHANCE""

            ME DÊ UMA CHANCE EU PROMETO NUNCA
            USEI NENHUM APLICATIVO E
            ARQUIVO DE TERCEIROS,

            POR FAVOR, CANCELE MINHA CONTA
            +1 photos
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              R
              randy persaud
              Jul 6, 2023
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              Hello Team Garena free Fire

              With due respect and humble submission l
              Would like to inform you that my id was
              Suspended when I was playing The game,
              I Haven't Done anything wrong and I am
              Sure that I have followed your
              Rules of conduct, and I am also Sure that
              By mistake you have suspended My
              Account for No valid Reason, this is My
              Humble Request to free Fire Team to
              Unban My account
              Player gamerRP1234
              Player uid [protected]
              +1 photos
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                A
                Akarshak Singh
                Jul 5, 2023
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                Resolved

                Dear sir my freefire ID (UID-[protected])has been banned by freefire by stating that.I have used hacks but i never used i have to topup it from self earned money.If i want to use hack why should i use in my topup id. and I never used any type of hack or misbehaved with anyone.I request u to please resolve it.
                I will be highly obliged to you
                Jul 9, 2023
                Complaint marked as Resolved 
                No step was taken they didn’t even took a single step.I request u too take a strict action against them and provide justice to me and many other players
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                  G
                  Girikshit
                  from Jammu, Jammu and Kashmir
                  Jul 5, 2023
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                  I have made purchase from garena partner Game kharido of Rs.[protected] diamonds, payment is successfully completed or given by my paytm account but diamond not received in my game account uid-[protected] so i request you to solve my problem by Refunding or generate diamonds in my game account Thankyou
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                    G
                    Girikshit
                    from Jammu, Jammu and Kashmir
                    Jul 5, 2023
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                    I have made purchase from garena partner Game kharido of Rs.[protected] diamonds, payment is successfully completed or given by my paytm account but diamond not received in my game account uid-[[protected]] so i request you to solve my problem by Refunding or generate diamonds in my game account Thankyou
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                      H
                      Hasan Sajid
                      Jul 5, 2023
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                      Address: [email protected]

                      [protected]@gmail.com
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                        M
                        M Shahin Ero
                        Jul 5, 2023
                        Jul 6, 2023
                        This thread was updated on Jul 6, 2023
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                        Address: Dhaka Bangladesh

                        Dear GarenaTeam
                        I am a free fire player. I am 19 yearsold
                        And have been playing free fire for two
                        And a half years. But the gameplay I used to
                        Play with Free Fire ID has now been suspended.
                        My Free Fire ID was created with a Facebook
                        account.
                        But without my permission a hacker hacked my
                        Facebook ID then logged in free fire and used
                        Hack Maybe that's why my free fire I'd has been
                        Suspended
                        My sincere request to you. Garena Team.
                        Please unsupended my free fire I'd
                        My Free Fire ID [protected]
                        Game Name IRO YT BOT
                        Plese garena team give me one chance.plese do unsupend my account or I'd.
                        Thank you Garena Team❤️
                        +1 photos
                        Garena free fire my iD please unban please garena un suspend

                        Unban my account - Comment #4113377 - Image #0
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                          I
                          isdevil
                          Jul 5, 2023
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                          Address: VPO Roomi
                          Website: ff.garena.com

                          Hlo garena I am playing free fire from 2018 and I am playing free fire fairly.But one day when i am open free fire and login then I see a notice that the abnormal activities are happened in your account so your account is suspended.No abnormal activities are happened in my account please kindly unsuspend my account and give me my account back my uid is [protected] and username is isdevil thanks have a good day
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                            from Hyderabad, Telangana
                            Jul 5, 2023
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                            Address: Hyderabad India
                            Website: Garena

                            Hi garena freefire i am from india,
                            I am play freefire more than 4 year's, and my game level is 76 and 22000+ likes, so i am talk to suspend my freefire account on 24th april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. i don't know to i am use in my past so please give me back my account and, i am not use any third party app to, unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected]
                            game name=IndSaddam
                            Thank you garena free fire team support
                            +3 photos
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                              R
                              Ravan Boss
                              Jul 5, 2023
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                              Address: Singapore

                              Hello,

                              TEAM FREE FIRE INDIA

                              My ID Was suspended When W Was Playing The Game, Haven't Done Anything Wrong And Am Sure That Have Followed Your Rules Of Conduct. And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                              Player Name:-Ravan Boss

                              ID:[[protected]]
                              +1 photos
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                                R
                                Ravan Boss
                                Jul 5, 2023
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                                Address: Singapore

                                I have followed all the terms and conditions of Garena Free Fire. I have never used any hack tool and app in this id "Your FF Id" nor have I given access to my id to anyone, yet my id has been banned, which I am very sad about. Please recheck my id as I have not used any kind of hack tool or illegal act with this id.
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                                  R
                                  Ravan Boss
                                  Jul 5, 2023
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                                  Address: Free Fire

                                  Hello,

                                  TEAM FREE FIRE INDIA,

                                  My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

                                  This is my Humble Request to Free Fire Team To Unban My Account.

                                  Player Name :- Ravan Boss

                                  ID:[[protected]]
                                  +1 photos
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                                    P
                                    Piyush Sarathe
                                    Jul 4, 2023
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                                    Dear Garena,

                                    Please unban my free fire account.

                                    My account has been banned approx a year ago.I used a config.file and surely telling that this mistake is not repeated in future. I Want to play free fire again

                                    My game id:[protected]

                                    Thanks regards
                                    ƇƦɑ乙ꪗㅤ⁹⁹
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                                      परमोद
                                      from Bilgram, Uttar Pradesh
                                      Jul 4, 2023
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                                      Address: ramnagarpura thoda

                                      Hello,
                                      TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.
                                      My Game. U I'd..[protected]
                                      My Game Name PRAMOD 777
                                      +1 photos
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