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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 38

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N
Nabin kumar singh
from Purulia, West Bengal
Jul 9, 2023
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I have top up a diamond 240 rupees but my Paytm account has been curtain cut the amount but I have not got any Diamond please help me find my money or Diamond my Paytm number is[protected] please help me
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    Nabin kumar singh
    from Purulia, West Bengal
    Jul 9, 2023
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    I have a top up of 240 rupees with Paytm app but my amount has been cut it but I not got an free fire account any diamond please the refund me Diamond or my rupees
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      G
      God Farther
      Jul 9, 2023
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      Address: West Bengal

      Hello, , , , , , ,

      Dear [Free Fire Support Team],

      I am writing this appeal to kindly request the unban of my Free Fire ID, as it has been wrongfully banned due to the actions of my brother. I am deeply sorry for any inconvenience caused and assure you that I had no knowledge or involvement in the hacking activity that took place.

      Explanation of the Incident:
      On [date], my brother gained unauthorized access to my Free Fire ID and proceeded to exploit the game by using a headshot file data link. I was completely unaware of his actions, and upon discovering this illicit activity, I immediately confronted him and prevented any further misuse.

      Since then, I have taken strict measures to ensure the security of my account, including changing passwords and enabling additional security features. I understand that rules and regulations are essential to maintaining a fair and enjoyable gaming environment for everyone, and I sincerely apologize for any violations that occurred as a result of my brother's actions.

      Request for Consideration:
      Considering my genuine lack of involvement and my commitment towards fair play, I humbly request the reconsideration of the ban imposed on my Free Fire ID. I deeply regret any potential harm caused by the hacking incident, and I assure you that such actions will never be repeated in the future.

      I understand that hacking violates the terms and conditions of Free Fire, and I accept full responsibility for the actions of my brother. I am willing to cooperate fully with any investigations or inquiries conducted by your team to provide any necessary information to rectify this situation.

      Conclusion:
      I genuinely love playing Free Fire and have invested significant time and effort into building my account. Being unable to access my Free Fire ID due to circumstances beyond my control has been a source of distress and disappointment. I assure you that I will abide by the rules and regulations of the game strictly in the future.

      Thank you for taking the time to consider my appeal. I sincerely hope for a positive resolution to this situation, allowing me to regain access to my Free Fire ID and resume enjoying the game responsibly.

      Yours faithfully,

      [Your Game Name:-5★DAD❤MASTER...
      [Your Free Fire ID:[protected]]
      [Game Level:-66]
      [Contact Information]

      Thank you so much free fire team 🙏🙏🙏🙏🙏.
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        M
        Manish kamlapuri
        Jul 9, 2023
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        Address: Jharkhand

        Hlo sir. Dear team please help me free fire I'd unban 1 chance only my mistake Uid[protected].
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          P
          pollai
          from Sambalpur, Odisha
          Jul 9, 2023
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          Address: sambalpur
          Website: garena.com

          Plese unsuspend my account my id has suapend beacuse i use hack in my free fire account so i requested to head quaters of garena free fire to unsuspend my account i am really very very very very very very sorrry garena free fire so i requested to garena free fire to unsuspend my accaout.(please)
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            A
            Arafat33
            Jul 8, 2023
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            Address: Dhaka

            Dear Free Fire Support Team,

            I am writing to appeal the ban that has been placed on my Free Fire account with the ID [Your Free Fire ID]. I understand that my account has been banned due to my usage of a skin tool, which violates the Free Fire terms of service. I sincerely apologize for my actions and assure you that I deeply regret my decision.

            I want to emphasize that my usage of the skin tool was a lapse in judgment on my part, driven by a desire to enhance my gaming experience. However, I now realize the negative impact it has on fair play, the integrity of the game, and the overall Free Fire community. I acknowledge that my actions were unfair and created an imbalance among players.
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              A
              Arafat33
              Jul 8, 2023
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              Address: Nababganj

              Dear Free Fire Support Team,

              I am writing to appeal the ban that has been placed on my Free Fire account with the ID [Your Free Fire ID]. I understand that my account has been banned due to my usage of a skin tool, which violates the Free Fire terms of service. I sincerely apologize for my actions and assure you that I deeply regret my decision.

              I want to emphasize that my usage of the skin tool was a lapse in judgment on my part, driven by a desire to enhance my gaming experience. However, I now realize the negative impact it has on fair play, the integrity of the game, and the overall Free Fire community. I acknowledge that my actions were unfair and created an imbalance among players.

              Free Fire account I'd :[protected]
              Free fire I'd name : Arafat baby
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                Z
                Zaheem
                Jul 8, 2023
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                Address: Kupwara kashmir

                Hello sir, i m a old freefire player my I'd level is 65 and 8000 something likes I play all the time fair gameplay and i purchase most of the items but wasted? Someone hack my I'd and use irrelevant in my game account can u resolve my problem please i have lot of things in my game account and lot of memories i upload lot of videos of game on YouTube i m a fair game player so kindly please recover my I'd so that I can start playing freefire

                Name ZAHEEM
                user id[protected]
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                  Y
                  Yousuf sidheeq
                  Jul 8, 2023
                  Resolved
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                  Resolved

                  Request to Lift Free Fire Account Ban

                  Dear [Free Fire Support Team],

                  I hope this message finds you well. I am writing to request the lifting of the ban on my Free Fire account. I deeply regret the incident that led to the ban and would like to explain the circumstances surrounding it.

                  Approximately one year and three months ago, I inadvertently downloaded a script file onto my device. Unfortunately, I mistakenly opened the Free Fire game while the...
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                  D
                  Darling Teja B
                  Jul 6, 2023
                  Jul 9, 2023
                  This thread was updated on Jul 9, 2023
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                  Address: [email protected]

                  Sir my account was suspended i am not used any triks pls give my account sir

                  pleas sir
                  Dear gardens free fire I'd unban 1 chance only my mistake please help game INR 3500 please help me. Uid_[protected]
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                    A
                    ALISSONmr
                    Jul 6, 2023
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                    Olá senhor Caro Garenafree fire, .
                    por favor desbanir meu eu usaria hack de arquivo de configuração uma
                    vez apenas por diversão por favor desbanir minha conta de fogo livre,
                    eu [protected] uma vez desbani minha
                    conta de fogo livre no futuro eu nunca usei nenhum hack eu
                    gastei quase 4000INR, isso meu velho eu
                    também pertenço a uma família pobre por favor desbanir

                    minha conta free fire por favor, por favor,
                    ESPERO QUE VOCÊ DESBANI MINHA
                    CONTA DO FREE FIRE, NICK: X1ã…¤ALISSONmr

                    ""EU AMO O FREE FIRE ME DE UMA CHANCE""

                    ME DÊ UMA CHANCE EU PROMETO NUNCA
                    USEI NENHUM APLICATIVO E
                    ARQUIVO DE TERCEIROS,

                    POR FAVOR, CANCELE MINHA CONTA
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                      R
                      randy persaud
                      Jul 6, 2023
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                      Hello Team Garena free Fire

                      With due respect and humble submission l
                      Would like to inform you that my id was
                      Suspended when I was playing The game,
                      I Haven't Done anything wrong and I am
                      Sure that I have followed your
                      Rules of conduct, and I am also Sure that
                      By mistake you have suspended My
                      Account for No valid Reason, this is My
                      Humble Request to free Fire Team to
                      Unban My account
                      Player gamerRP1234
                      Player uid [protected]
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                        A
                        Akarshak Singh
                        Jul 5, 2023
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                        Resolved

                        Dear sir my freefire ID (UID-[protected])has been banned by freefire by stating that.I have used hacks but i never used i have to topup it from self earned money.If i want to use hack why should i use in my topup id. and I never used any type of hack or misbehaved with anyone.I request u to please resolve it.
                        I will be highly obliged to you
                        Jul 9, 2023
                        Complaint marked as Resolved 
                        No step was taken they didn’t even took a single step.I request u too take a strict action against them and provide justice to me and many other players
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                          G
                          Girikshit
                          from Jammu, Jammu and Kashmir
                          Jul 5, 2023
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                          I have made purchase from garena partner Game kharido of Rs.[protected] diamonds, payment is successfully completed or given by my paytm account but diamond not received in my game account uid-[protected] so i request you to solve my problem by Refunding or generate diamonds in my game account Thankyou
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                            G
                            Girikshit
                            from Jammu, Jammu and Kashmir
                            Jul 5, 2023
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                            I have made purchase from garena partner Game kharido of Rs.[protected] diamonds, payment is successfully completed or given by my paytm account but diamond not received in my game account uid-[[protected]] so i request you to solve my problem by Refunding or generate diamonds in my game account Thankyou
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                              H
                              Hasan Sajid
                              Jul 5, 2023
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                              Address: [email protected]

                              [protected]@gmail.com
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                                M
                                M Shahin Ero
                                Jul 5, 2023
                                Jul 6, 2023
                                This thread was updated on Jul 6, 2023
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                                Address: Dhaka Bangladesh

                                Dear GarenaTeam
                                I am a free fire player. I am 19 yearsold
                                And have been playing free fire for two
                                And a half years. But the gameplay I used to
                                Play with Free Fire ID has now been suspended.
                                My Free Fire ID was created with a Facebook
                                account.
                                But without my permission a hacker hacked my
                                Facebook ID then logged in free fire and used
                                Hack Maybe that's why my free fire I'd has been
                                Suspended
                                My sincere request to you. Garena Team.
                                Please unsupended my free fire I'd
                                My Free Fire ID [protected]
                                Game Name IRO YT BOT
                                Plese garena team give me one chance.plese do unsupend my account or I'd.
                                Thank you Garena Team❤️
                                Garena free fire my iD please unban please garena un suspend
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                                  I
                                  isdevil
                                  Jul 5, 2023
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                                  Address: VPO Roomi
                                  Website: ff.garena.com

                                  Hlo garena I am playing free fire from 2018 and I am playing free fire fairly.But one day when i am open free fire and login then I see a notice that the abnormal activities are happened in your account so your account is suspended.No abnormal activities are happened in my account please kindly unsuspend my account and give me my account back my uid is [protected] and username is isdevil thanks have a good day
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                                    from Hyderabad, Telangana
                                    Jul 5, 2023
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                                    Address: Hyderabad India
                                    Website: Garena

                                    Hi garena freefire i am from india,
                                    I am play freefire more than 4 year's, and my game level is 76 and 22000+ likes, so i am talk to suspend my freefire account on 24th april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. i don't know to i am use in my past so please give me back my account and, i am not use any third party app to, unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected]
                                    game name=IndSaddam
                                    Thank you garena free fire team support
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                                      R
                                      Ravan Boss
                                      Jul 5, 2023
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                                      Address: Singapore

                                      Hello,

                                      TEAM FREE FIRE INDIA

                                      My ID Was suspended When W Was Playing The Game, Haven't Done Anything Wrong And Am Sure That Have Followed Your Rules Of Conduct. And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                      Player Name:-Ravan Boss

                                      ID:[[protected]]
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