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Garena Complaints & Reviews

www.garena.sg
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Updated: Mar 2, 2026
Complaints 12389
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811
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11578
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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S
Sudhir983844t
from Delhi, Delhi
Feb 25, 2022
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Address: Singapore
Website: ff.garena.com

My id is ban please unsuspend my id my uid is [protected]
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    K
    Krishna Neve
    Feb 25, 2022
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    My id without suspended pls sold my request pls..

    My id=Lk---KRISHNA
    My uid=[protected]
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      H
      Heena Kumar
      from Saharanpur, Uttar Pradesh
      Feb 25, 2022
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      Address: Shivagi nagar saharanpur shiv mainder
      Website: Garena free fire. com

      Please receive my ID please unban my ID is [protected]
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        M
        Md Shihab
        Feb 25, 2022
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        Address: [email protected]
        Website: Garena.com

        Hello,
        TEAM FREE FIRE BANGLADESH, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

        Player Name :- ★SHIHAB★YT.

        ID:- [protected]
        Feb 25, 2022
        Updated by Md Shihab         Hello,
        TEAM FREE FIRE BANGLADESH, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

        Player Name :- ★SHIHAB★YT.

        ID:- [protected]

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          U
          Uttam Paria
          Feb 25, 2022
          Mar 17, 2024
          This thread was updated on Mar 17, 2024
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          There are abnormal activities with your account. It has been suspended

          Address: Uttar jianda

          There are abnormal activities with your account. It has been suspended my Id [protected]...
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          Ã
          Ãyùsh ß Verma
          Feb 25, 2022
          Resolved
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          Resolved

          Address: Singapore

          Hello Team Garena,

          Subject:apology

          Sir/Madam my free fire i'd was suspended on 24 feb im sorry to say, but i did a big mistake. i used headshot confige file.At least its worked .i used this headshot confige file only 3days.After that i uninstall heashot confige file.because i know its illegal and i also felt bad for other players also.i really felt guilty for that.i spend my hard-earned money on game, please garena give me another chance. I'm promising you, i will never do any such mistake.

          PLEASE SIR/MADAM UNSUSPEND MY ACCOUNT/I'D.(i fell very guilty about using #hack) SORRY.

          Thankyou,

          My uid:[protected]
          Ingame name:ˣ𝙶𝙰𝙱𝚁𝚄亗.
          Feb 26, 2022
          Complaint marked as Resolved 
          The company should ask to garena to unsuspend my account and that was my mistake that they suspended my account .but now i really felt guilty for that.so please help me by unsuspending my account.pls
          Feb 26, 2022
          Updated by Ãyùsh ß Verma           My id is still suspended and you are showing resolved sign.that, s not right.

          View replies
          Hello,
          TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Name OPEAGEND UID [protected]
          Reply
          Hello,
          TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Name OPEAGEND uid [protected]
          Reply
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            R
            Rajitpandit
            from Gohana, Haryana
            Feb 25, 2022
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            Address: [email protected]
            Website: Freefire

            My account was suspended please un suspended my account my mistake use hack headshot file only.

            Uid [protected]

            In game name. SPF亗RED亗444
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              M
              Muhammad Abbas
              Feb 25, 2022
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              Address: [email protected]
              Website: Freefire.com

              Dear garena team

              Please Sir my mistake Auto Headshot Config File first time use my mistake please sir please unbanned my account
              I promise end in future I will not any
              Such mistake. No heck no third party apps I promise Sir
              My first old account suspended to 27 days go 😭😭😭😭😭😭😭😭😭😭😭😭😭😭 please dear garena team please dear garena team 😭😭😭😭

              UID..[protected]

              game name..tm killer

              game level 61

              Pakistan server

              Thank you
              Feb 25, 2022
              Updated by Muhammad Abbas               Dear garena team

              Please Sir my mistake Auto Headshot Config File first time use my mistake please sir please unbanned my account
              I promise end in future I will not any
              Such mistake. No heck no third party apps I promise Sir
              My first old account suspended to 27 days go 😭😭😭😭😭😭😭😭😭😭😭😭😭😭 please dear garena team please dear garena team 😭😭😭😭

              UID..[protected]

              game name..tm killer

              game level 61

              Pakistan server

              Thank you

              View replies
              Dear garena team

              Please Sir my mistake Auto Headshot Config File first time use my mistake please sir please unbanned my account
              I promise end in future I will not any
              Such mistake. No heck no third party apps I promise Sir
              My first old account suspended to 27 days go 😭😭😭😭😭😭😭😭😭😭😭😭😭😭 please dear garena team please dear garena team 😭😭😭😭

              UID..[protected]

              game name..tm killer

              game level 61

              Pakistan server

              Thank you
              Reply
              M asad's reply, Mar 11, 2022
              Dear garena team

              Please Sir my mistake Auto Headshot Config File first time use my mistake please sir please unbanned my account
              I promise end in future I will not any
              Such mistake. No heck no third party apps I promise Sir
              My first old account suspended to 27 days go 😭😭😭😭😭😭😭😭😭😭😭😭😭😭 please dear garena team please dear garena team 😭😭😭😭

              UID..[protected]

              game name..tm killer

              game level 61

              Pakistan server

              Thank you
              Dear garena team

              Please Sir my mistake Auto Headshot Config File first time use my mistake please sir please unbanned my account
              I promise end in future I will not any
              Such mistake. No heck no third party apps I promise Sir
              My first old account suspended to 27 days go 😭😭😭😭😭😭😭😭😭😭😭😭😭😭 please dear garena team please dear garena team 😭😭😭😭

              UID..[protected]

              game name..tm killer

              game level 61

              Pakistan server

              Thank you
              Reply
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                P
                Papon das
                Feb 25, 2022
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                Address: [email protected]
                Website: [email protected]

                Hello

                TEAM FREE FIRE INDIA.

                My ID Was Suspended When I Was Playing The Game I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct And, I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason you can check My, KD headshot rate I'm a normal player please noce. My account, this is my Humble Request to Free Fire Team To Undan My Account.

                Player Name:-DP NOBITA YT.

                ID:-[protected].
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                  C
                  CG᭄ 〲RITESH〲࿐
                  Feb 25, 2022
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                  Address: Singapore
                  Website: Freefire.com

                  Hello Garena,
                  Hello Sir, my name is RITESH KASHYAP, I'm using free fire have been last 11 month, my account has been suspended.

                  20 days ago I'm playing a rank match... in that match I'm killed by a hacker( HEADSHOT HACK HACKER).

                  But I can't control my angry... I'm tried to download HEADSHOT CONFIUGE FILE... at last its working... I'm using hack in 7 days... I knew it is illegal... then I'm uninstall the FREE FIRE AND RESET MY MOBILE... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                  Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me...my username is CG RITESH, my UID number is: [[protected]]

                  Please give me my last chance... I Love Free Fire...
                  Please give me a last chance sir,

                  Nickname=CG RITESH

                  user ID= [[protected]]
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                    R
                    Riyan Sarker
                    Feb 25, 2022
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                    Address: ff.garena.com

                    Hello,
                    TEAM FREE FIRE BANGLADESH
                    My ID was suspended when I was playing the game, I haven't done anything wrong and I am sure that I have followed your rules and regulations, I am sure that by mistake you have suspended my account for no valid reason, you check my KD, headshot rate I am a normal player, please check my account .This is my harmblessed request to Free fire team to urban My Account.
                    Player Name : ꧁༒☬༺Ř།ŸÅÑ༻
                    ID :[protected]
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                      K
                      Kajal Kumari Kajal
                      Feb 25, 2022
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                      Address: [email protected]
                      Website: Garena free fire Dot com

                      Hello, Team free fire INDIA my ID was suspended wheh t Don Anything wrong and lAm sure that l have followed your of conduct and lAm sure that By mistake you have suspended my account for No valid Reason you can check my kD headshot real l am normal player please check once my account. This Humble Request free fire Team To Unban account . Player Name D๏reᴍ๏n乂ʏᴛ࿐. ID [protected]
                      Feb 25, 2022
                      Updated by Kajal Kumari Kajal                       Hi
                      Feb 25, 2022
                      Updated by Kajal Kumari Kajal                       Hi free fire Team INDIA my account suspended please s

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                        M
                        Mohammad Sazedul Hoque Adnan
                        Feb 25, 2022
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                        Address: [email protected]

                        Ase help me GARENA, I love Free Fire so much... I
                        can't live without GARENA FREE FIRE, Please give me
                        my account I'm never misuse the chance... trust me...
                        my account nickname is {your name }, my user ID is:
                        protectedadnan542656k
                        Please give me my last chance... Love Free Fire.
                        Please give me a last chance sir,
                        My personal information
                        Nickname:adnan542656k
                        user ID:Please help me GARENA, I love Free Fire so much... I
                        can't live without GARENA FREE FIRE, Please give me
                        my account I'm never misuse the chance... trust me...
                        my account nickname is {your name }, my user ID is:Please help me GARENA, I love Free Fire so much... I
                        can't live without GARENA FREE FIRE, Please give me
                        my account I'm never misuse the chance... trust me...
                        my account nickname is {your name }, my user ID is:
                        protected
                        Please give me my last chance... Love Free Fire.
                        Please give me a last chance sir,
                        My personal information
                        Nickname:adnan542656k
                        user ID:Please help me GARENA, I love Free Fire so much... I
                        can't live without GARENA FREE FIRE, Please give me
                        my account I'm never misuse the chance... trust me...
                        my account nickname is {your name }, my user ID is:
                        protected
                        Please give me my last chance... Love Free Fire.
                        Please give me a last chance sir,
                        My personal information
                        Nickname:adnan542656k
                        user ID:[protected]
                        protected
                        Please give me my last chance... Love Free Fire.
                        Please give me a last chance sir,
                        My personal information
                        Nickname:adnan542656k
                        user ID:[protected]
                        Feb 25, 2022
                        Updated by Mohammad Sazedul Hoque Adnan                         ase help me GARENA, I love Free Fire so much... I
                        can't live without GARENA FREE FIRE, Please give me
                        my account I'm never misuse the chance... trust me...
                        my account nickname is {your name }, my user ID is:
                        protectedadnan542656k
                        Please give me my last chance... Love Free Fire.
                        Please give me a last chance sir,
                        My personal information
                        Nickname:adnan542656k
                        user ID:Please help me GARENA, I love Free Fire so much... I
                        can't live without GARENA FREE FIRE, Please give me
                        my account I'm never misuse the chance... trust me...
                        my account nickname is {your name }, my user ID is:Please help me GARENA, I love Free Fire so much... I
                        can't live without GARENA FREE FIRE, Please give me
                        my account I'm never misuse the chance... trust me...
                        my account nickname is {your name }, my user ID is:
                        protected
                        Please give me my last chance... Love Free Fire.
                        Please give me a last chance sir,
                        My personal information
                        Nickname:adnan542656k
                        user ID:Please help me GARENA, I love Free Fire so much... I
                        can't live without GARENA FREE FIRE, Please give me
                        my account I'm never misuse the chance... trust me...
                        my account nickname is {your name }, my user ID is:
                        protected
                        Please give me my last chance... Love Free Fire.
                        Please give me a last chance sir,
                        My personal information
                        Nickname:adnan542656k
                        user ID:[protected]
                        protected
                        Please give me my last chance... Love Free Fire.
                        Please give me a last chance sir,
                        My personal information
                        Nickname:adnan542656k
                        user ID:[protected]

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                          C
                          CG᭄ 〲RITESH〲࿐
                          Feb 25, 2022
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                          Address: Singapore

                          Hello Garena,
                          Hello Sir, my name is ROMIT MURMU, I'm using free fire have been last 11 month, my account has been suspended.

                          20 days ago I'm playing a rank match... in that match I'm killed by a hacker( HEADSHOT HACK HACKER).

                          But I can't control my angry... I'm tried to download HEADSHOT CONFIUGE FILE... at last its working... I'm using hack in 7 days... I knew it is illegal... then I'm uninstall the FREE FIRE AND RESET MY MOBILE... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                          Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me...my username is CG RITESH, my UID number is: [[protected]]

                          Please give me my last chance... I Love Free Fire...
                          Please give me a last chance sir,

                          Nickname=CG RITESH

                          user ID= [[protected]]
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                            V
                            Varma Savara
                            Feb 25, 2022
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                            Address: Vennelavalasa

                            Hello,
                            Dear garena team,

                            My Free Fire I'd Suspended I Only Used Auto Headshot Config File Only Used Custom Match Only Which Is Used For Fun I Didn't Know Because Of This My Free Fire I'd Suspended I Request You My I'd be unsuspend and in future I will not do any such mistake🥺🥺🥺🥺🥺💔
                            PlayerID[protected]
                            Ingame name ♡︎ᴠɪʟʟᴀɴ⁂༄
                            Server INDIAN
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                              A
                              Atul patra
                              from Kakdwip, West Bengal
                              Feb 25, 2022
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                              Address: [email protected]
                              Website: Team garena free fire

                              Hello sir,
                              Team garena free fire my account has been suspended.sir, please my check and sure recover my free fire account.

                              I'm waiting for your reply.

                              My free fire I'd, [protected]
                              My free fire name, ABIR
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                                C
                                Clevermarak5
                                Feb 25, 2022
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                                Address: www.clever eamil.com
                                Website: Free fire india .com

                                Hello,
                                Team free fire india, My id was suspended when I was playing the game, I haven't done anything wrong and i am sure that i have followed my rules of conduct, and i am sure that my mistake you have suspended my account id no valid reason, you can check my KD, heatshot rate im a normal player, please check once my account . this hummble request to free fire team to unban my account
                                Player. clevermarak5
                                Id [protected]
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                                  K
                                  Khankhankha
                                  Feb 25, 2022
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                                  Address: [email protected]
                                  Website: Freefire.com

                                  Hello,
                                  TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                  Player Name :- LG الظالم

                                  ID:- [protected]
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                                    U
                                    Ujjal Mirdha
                                    Feb 25, 2022
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                                    Address: [email protected]
                                    Website: freefire.com

                                    Hello,

                                    TEAM FREE FIRE INDIA

                                    My Id Was suspended When I Was Playing The Game, I Have Not Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, You can cheak My KD, headshot rate I am A normal Player, Please Cheak Once My Account.
                                    This Is My Humble Request to Free Fire Team To Unban My Account.

                                    Player Name:- ༼ᵁᴶ★࿐ᴮ᭄ͪɧąเ❤
                                    ID:[protected]
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                                      S
                                      Shuaib Quraishi
                                      Feb 25, 2022
                                      Resolved
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                                      Resolved

                                      Address: [email protected]
                                      Website: Freefire.com

                                      Hello
                                      TEAM FREE FIRE INDIA
                                      My ID Was suspended When I Was Playing The Game,
                                      Haven't Done Anything Wrong Andl Am Sure That
                                      Have Followed Your Rules Of Conduct.And I Am Sure
                                      That By Mistake You Have Suspended My Account For
                                      No Valid Reason, you can check my KD headshot rate
                                      I'm a normal player, please check once my account. This
                                      is my Humble Request to Free Fire Team To Unban My
                                      Account.
                                      Player Name *s.h.u.a.b.
                                      ID [protected]
                                      Feb 26, 2022
                                      Complaint marked as Resolved 
                                      Hello sir My [email protected] Mobile number +916392345332
                                      Feb 25, 2022
                                      Updated by Shuaib Quraishi                                       Please help me my id suspended for you unsuspended now

                                      Feb 25, 2022
                                      Updated by Shuaib Quraishi                                       Hello garena freefire
                                      My name is shuaib
                                      My contact number is
                                      [protected]@gmail.com
                                      [protected]
                                      Feb 25, 2022
                                      Updated by Shuaib Quraishi                                       Hello
                                      India garena free fire sometime used config I just for fun I am not now using any third party app please help me
                                      My account suspended
                                      Please my account review
                                      In game name *s.h.u.a.b.
                                      UID [protected]
                                      It's my address
                                      [protected]@gmail.com
                                      Mobile number [protected]

                                      View replies
                                      Hello
                                      Dear garena team

                                      My Free Fire I'd Ban I Only Used Headshot Hack Application which is Only Used For Fun I Didn't know Because of this My Free Fire Ban l Request You My I'd Unbanned and in future I will not do any such mistake😭😭😭😭😭😭😭😭😭😭😭

                                      I am waiting...😭
                                      My name R2K YAHI
                                      [protected]
                                      Thanku garena
                                      Reply
                                      Unban I. D
                                      Reply
                                      [protected] mobile number
                                      Reply
                                      Complaint marked as Resolved
                                      Hello, Team free fire Bangladesh, My id was suspended when I was playing the game.I haven’t done anything wrong and i am sure that i have followed your rules of conduct and i am sure that by mistake you have suspended my account for no valid reason, you can cheak my KD, headshot rate I am a normal player, please cheak once my account. This is my humble request to free fire team to unban my account.😭😭😭😭😭.plz give me my account. Player name:MOTAL Id:[protected]
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                                      Hlo

                                      Team free fire

                                      I will do my small mistake in my id.I used hack for fun and I am sure that I can't do any type of mistake in my future.I have followed you. Plz unsuspended my id.Plz check my ff account and plz unsuspended as soon as possible.

                                      Uid:[protected]
                                      In game name: xettri7
                                      Reply
                                      Id unsuspended plz garena team
                                      [protected] Is my uid
                                      Reply
                                      Hello,
                                      TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, You can check my KD, headshot rate I'm a normal player please check once my account.This is my Humble Request to Free fire Team To Unban My Account.

                                      Player Name:- ᵝᵒˢˢ᭄ᴹᵃᶠⁱᵃ

                                      ID:[protected]
                                      Reply
                                      Plz my id unsuspended plz garena team
                                      Uid [protected] plz
                                      Reply
                                      Hello
                                      India garena free fire sometime used config I just for fun I am not now using any third party app please help me
                                      My account suspended
                                      Please my account review
                                      In game name :ʙʀ๏ᴋᴇɴ_ʜᴇคʀᴛ
                                      UID [[protected]]
                                      Mobile number [[protected] ]
                                      Reply
                                      Dear Garenafree fire, .
                                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND MY ACCOUNT
                                      Uid:[[protected]]
                                      In game name:༒F2k亗
                                      Level:58
                                      Email tvw.[protected]@gmail.com
                                      I'm waiting 😭
                                      Thank you...🙏🙏🙏
                                      Reply
                                      Sir meri id ka there are abnormal activities with your account it has been suspended es tarah bata raha Mera friend id chlata tha tab se id ban plzz garena free fire team plzz id account unsuspended kar do plzzz
                                      My game uid [protected]
                                      My game id name ☆Řäjęęv☬☆
                                      Reply
                                      Description

                                      How To Unban Free Fire I'd, There Are Abnormal Activities With Your Account. It Has Been Suspended 😃
                                      97
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                                      Feb 28
                                      2022
                                      How To Unban Free Fire I'd, There Are Abnormal Activities With Your Account. It Has Been Suspended 😱

                                      website link :- https://www.consumercomplaints.in/gar...

                                      video link ;- https://youtu.be/lcDOodvilXg

                                      instagram :- https://www.instagram.com/unmemorable...

                                      Hello,
                                      TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                      Player Name :- PAGOL M10

                                      ID:- [protected]
                                      Reply
                                      Hello,
                                      TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                      Player Name :- PAGOL M10

                                      ID:- [protected]
                                      Reply
                                      Hello,
                                      TEAM FREE FIRE, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                      Player Name :- PAGOL M10

                                      ID:- [protected]
                                      Reply
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