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Garena Complaints & Reviews

www.garena.sg
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Updated: Aug 21, 2025
Complaints 12355
Resolved
807
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11548
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 526

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R
RK Rakib Khan
Jan 22, 2022
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Address: Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

Dear garena i am facing some technical issue in
my game id please solve it, and i am surely telling
you that i will play only fair gameplay please help me !
please please
thank you

uid name -❼❶メᖇᗩkiᗷ.×͜×
uid number -[protected]
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Dear garena i am facing some technical issue in
my game id please solve it, and i am surely telling
you that i will play only fair gameplay please help me !
please please
thank you

Free fire account ban some technical issue - Comment #3947951 - Image #0
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    R
    Rygin R King
    Jan 22, 2022
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    Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

    Dear garena i am facing some technical issue in
    my game id please solve it, and i am surely telling
    you that i will play only fair gameplay please help me !
    please please
    thank you

    uid name - danger
    uid number - [protected]
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      S
      suplado123
      Jan 22, 2022
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      Address: Laguna
      Website: sg.support.garena.com/m

      Hello Garena,

      I am your old player and playing game from 2018 and never use any third party application,
      Request you to review my I'd once as I have game booster installed in my phone

      Please unban my I'd once.

      Game UID[protected]
      Game name - AWM_BUCK•|ᴘʜ
      Game - Level - 74
      +1 photos
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        P
        Papamma Kunigal
        Jan 22, 2022
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        Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

        Dear garena

        i am playing game from two years recently in one match i got hacker in my game so after the obb update my id is suspended
        i make u sure i am playing fair gameplay

        my uid number [protected]
        my uid name ta rai✓
        +1 photos
        Jan 22, 2022
        Updated by Papamma Kunigal         When will I get message
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          R
          RK Rakib Khan
          Jan 22, 2022
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          Address: Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

          Dear garena i am facing some technical issue in
          my game id please solve it, and i am surely telling
          you that i will play only fair gameplay please help me !
          please please
          thank you

          uid name -❼❶メᖇᗩkiᗷ.×͜×
          uid number -[protected]
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            D
            Devesh866475
            from Delhi, Delhi
            Jan 22, 2022
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            Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

            Dear garena i am facing some technical issue in
            my game id please solve it, and i am surely telling
            you that i will play only fair gameplay please help me !
            please please
            thank you

            uid name - devesh
            uid number - [protected]
            +1 photos
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              J
              Jeevan kumar4343
              Jan 22, 2022
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              Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore
              Website: play.google.com/store/apps/details?id=com.dts.freefireth

              Dear garena i am facing some technical issue in my game id please solve it, and i am surely telling you that i will play only fair gameplay please help me ! please please
              thanks

              uid name - queen moni
              uid number - [protected]
              +1 photos
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                J
                Junaid Addur
                Jan 21, 2022
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                UID[protected] network is very bad and connect vpn then mic is not working
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                  A
                  Avinash Yaduvanshi
                  Jan 21, 2022
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                  Dear garena ... 💔💜
                  complaining about to hacking in the game i am suffering with it from many times A PLAYER is killing my team in clash squad by hack please check the video with time interval on the recording screen please garena...
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                    P
                    Prabudha Chunarkar
                    Jan 21, 2022
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                    Address: Amaljhari,north dinajpur

                    Some day ago I was opened my game suddenly found the claim of there are abnormal actives and it's suspended .
                    Hi garena, I have to tell I use config such sensetivity increase config but that was headshot config. When I got this file is headshot file then I suddenly remove the config file but after some my I'd was banned please help me to unbanned my I'd
                    I purchased some elite passes and Evo gun skin plz help I am in depression if don't u unbanned then I will succide my self😭😭😭😭😭😭😭😭

                    My uid is [protected]
                    Level of I'd is 62
                    Likes is 6332
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                      A
                      Archana Katria
                      Jan 21, 2022
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                      Address: Haryana

                      My I'd is not started after update my I'd is from Facebook.
                      My uid[protected]
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                        R
                        rishabh 82
                        Jan 21, 2022
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                        Hello

                        TEAM FREE FIRE

                        I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

                        my charecter id. ([protected])
                        my account name.( star rishabhyT)

                        thankyou so much
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                          B
                          Banoth Anil
                          Jan 21, 2022
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                          Address: Telangana
                          Website: Free fire

                          Dear Garena,
                          My account has abnormal activities. it has been suspended please garena unsuspend my account it was suspended please help me please garena unsuspend kardo 😥😭
                          I'd. [protected]
                          In game name. 90ml nayak
                          E-mail. [protected]@gmail.com
                          Cell. [protected]

                          Screenshot_[protected]-85.jpg
                          500 KB Download
                          +1 photos
                          Jan 21, 2022
                          Updated by Banoth Anil                           Dear Garena,
                          My account has abnormal activities. it has been suspended please garena unsuspend my account it was suspended please help me please garena unsuspend kardo 😥😭
                          I'd. [protected]
                          In game name. 90ml nayak
                          E-mail. [protected]@gmail.com
                          Cell. [protected]

                          Screenshot_[protected]-85.jpg
                          500 KB Download
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                            J
                            Junni Amunje
                            Jan 21, 2022
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                            I'm playing free fire at Saudi Arabia
                            And account was Indian server
                            But network is very bad
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                              S
                              Saurav54125412
                              Jan 20, 2022
                              Resolved
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                              Resolved

                              Hello FreeFire Technical team
                              my Ingame ID name : ᎷᎧᏒᏰᎥᏬᏕ▄═┳一
                              my User ID : [protected]
                              My account has been suspended, I don't know what mistake I commit I have been playing Free Fire on PC using an emulator from last 11 months and was never ever indulged in any explicit method (neither used hack nor played with hacker intentionally) to enhance my gameplay. Many Top Indian youtubers also play using emulator henceforth I believe that is not cheating. I have been purchasing special airdrops time to time and with a plenty of dedicated time and money I reached level 58 and had almost all characters and many legendary guns and bundles, which will go in vain if my id is banned.
                              Please help
                              Please look into the matter and help me ahead in unsuspending my account.
                              +1 photos
                              Jan 21, 2022
                              Complaint marked as Resolved 
                              Dont know which method worked but I submitted complaint on many forums but nowhere got a reply, and account is unbanned
                              View replies
                              am playing free fire since last 1 years.my account has been suspended without any reason, as I have used game booster application which is pre- installed in my phone.

                              I request to review my I'd one and if i found guilty .you are liable to punish or charge me.

                              My free fire I'd[protected]
                              I'd level - 62
                              uid.[protected]
                              name. Busyboy2
                              Reply
                              Hello

                              TEAM FREE FIRE AND PLAY GAMES,

                              I have not done anything wrong in the game free fire and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible.please give me a chance.

                              my charecter id[protected]
                              My Level-(64)
                              my account name-(ISㅤITACHIㅤ亗)
                              Gmail- [protected]@gmail.com

                              thank you so much

                              Account suspended - Comment #3948056 - Image #0
                              Reply
                              The guide mentioned above does not guarantee that your account will be unbanned. Most of it depends on the Garena support team. If you haven't indulged in any kind of cheating while playing a game, then your account will be unbanned soon.requast
                              Name .. Raistar Fan
                              I'd...[protected]
                              Garena... Unsuspend request

                              Account suspended - Comment #3948240 - Image #0
                              Reply
                              Hello Garena sorry to use the hack in game kindly not use this hack afterwards in the game pls unsuspended my account my uid is:[protected] sorry solve my request garena. I love u free fire

                              Account suspended - Comment #3948600 - Image #0
                              Account suspended - Comment #3948600 - Image #1
                              Reply
                              TEAM FREE FIRE INDIA,

                              My I'D Was suspended When I Was Playing The Game, I Haven, t Done Anything Worng And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For Valid Reason, you can check my KD, headshot rate I, m a normal player, please check once my account.
                              This is my Humble Request to Free Fire Team To Unban My Account.

                              Player Name: MAFIA√777√
                              I'D: -[protected]

                              Account suspended - Comment #3949684 - Image #0
                              Reply
                              Hello German I. Went to use hack free fire mistakenly because I wanted to see how it was but I didn't know that it will be suspended pls garena uban me ID [protected] ID name killer54148D

                              Account suspended - Comment #3952674 - Image #0
                              Account suspended - Comment #3952674 - Image #1
                              Reply
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                              28 found this helpful
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                                A
                                Aryan2409
                                from Jamshedpur, Jharkhand
                                Jan 20, 2022
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                                Address: Jamshedpur

                                I have been playing Garena Freefire since six months. I have never used any hacks or glitches to take unfair advantage in the game. I have always played fairly to maintain harmony and equality in the game. But Garena has suspended my account saying that I have used hacks in the game.

                                I have also spent money on the game and since my Id is banned, my money is also lost.
                                I request Garena to please unban my ID as I know it can do this very easily. If my ID dopes not get unbanned, I will file a legal case against Garena for financial and intentional fraud.

                                Player UID:- [protected]
                                Player Name:- ꧁•ＰＨＡＮＴＯＭ⁶⁹
                                +2 photos
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                                  S
                                  Sanjaymohan13338
                                  Jan 20, 2022
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                                  Hi Garena and team
                                  Iam playing free fire
                                  From 2018 but my
                                  Ist id has been
                                  Hacked but I logined
                                  To Another id but I Used
                                  Auto head shot hack
                                  Im going top up
                                  But my free fire
                                  Id has suspended
                                  Please Garena
                                  Please unban my id
                                  My uid is ([protected]) my in game id (is reedWar5203A)
                                  Ok bye Garena And team my name is M.sanjay iam 14 year's old
                                  Bye
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                                    A
                                    Amit078ak
                                    Jan 20, 2022
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                                    Hello sir, i have to tell you that in booyah india 'Saurav kumar" a Employee is taking money from some creators and giving them a special priority of pin events and Drops. Kindly reply me so i can tell you more about him.

                                    Thanks
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                                      R
                                      Raygin
                                      from Delhi, Delhi
                                      Jan 20, 2022
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                                      Address: Indonesia
                                      Website: consumercomplaints.in

                                      My game is not opening since 3 4 days it says connection error please help 🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘
                                      View replies
                                      Plz help 🆘🆘🆘🆘🆘🆘🆘🥺🥺🥺🥺
                                      Reply
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                                        A
                                        anuu vish
                                        Jan 20, 2022
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                                        Address: Singapore

                                        Hello,

                                        TEAM FREE FIRE INDIA,

                                        My id was suspended when I was playing the game, I haven't done anything worng and I am sure that I
                                        Followed your rules of conduct, and I am sure that by mistake you have suspended my account for no valid reason.
                                        This is my humble request to free fire team to unban my account .

                                        Player name :- AV"Smooth777
                                        Uid :- [protected]

                                        Thankyou garena
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