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Garena Complaints & Reviews

www.garena.sg
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Updated: Apr 5, 2026
Complaints 12390
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811
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11579
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 526

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S
Sumana yt
from Egra, West Bengal
Jan 26, 2022
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Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

Sir,
I had never been broken free fire's rules and regulation but my free fire account got suspended. My game id [protected] please check and you find no evidence to use hack. Plz recover my id.
My uid :- [protected]
My account name:- BA SUMAN YT
Jan 26, 2022
Updated by Sumana yt Unsuspended my account uid [protected]
Account name - BA SUMAN YT
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    R
    RAISTAR FF
    Jan 26, 2022
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    Address: Lohian khas
    Website: www @gmail.com

    My I'd is hacked please give me my I'd uid is [protected]
    Jan 26, 2022
    Updated by RAISTAR FF     My I'd is hacked please give my I'd uid is
    [protected] pleas give my id
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      A
      adarshraj 529
      Jan 26, 2022
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      Address: Kailashpuri ward 34 saharsa, Bihar, India

      Yesterday (25/01/2022)When I pay payment of Rs 30.00 for my special airdrop .they cut Rs 30.00 in 2 times .
      So I pay to garena Rs 60.00 total. Please resend my Rs 30.00 only.
      My Free fire I'd:-[protected]
      Nickname:[protected]@adarshjee4
      Paytm upi I'd :[protected]@paytm
      Phone pay upi I'd :- [protected]@ybl
      Some images are given below:-
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        S
        Somnath Deshmukh
        Jan 25, 2022
        Resolved
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        Resolved

        Dear Sir,
        I'm heartily requesting for my Ban free fire id, I love free fire but I can't understand my Id is ban. Please sir 🙏 Unban my free fire Id and revert me by email.
        My Email [protected]@gmail.com
        My I'd no- [protected]
        Id level-66
        Last badge-170
        Id name-Google_7
        Jan 26, 2022
        Complaint marked as Resolved 
        Dear Sir, I'm heartily requesting for my Ban free fire id, I love free fire but I can't understand my Id is ban. Please sir 🙏 Unban my free fire Id and revert me by email. My Email [email protected] My I'd no- 1016191228 Id level-66 Last badge-170 Id name-Google_7
        Jan 26, 2022
        Updated by Somnath Deshmukh         Dear Sir,
        I'm heartily requesting for my Ban free fire id, I love free fire but I can't understand my Id is ban. Please sir 🙏 Unban my free fire Id and revert me by email.
        My Email [protected]@gmail.com
        My I'd no- [protected]
        Id level-66
        Last badge-170
        Id name-Google_7
        View replies
        Dear Sir,
        I'm heartily requesting for my Ban free fire id, I love free fire but I can't understand my Id is ban. Please sir 🙏 Unban my free fire Id and revert me by email.
        My Email [protected]@gmail.com
        My I'd no- [protected]
        Id level-64
        Last badge-361
        Id name-кєg°á­„кєяσ࿐
        Reply
        Sir my uid is ban [protected] I'm sorry for using ffh×4v23 I love free fire I'm really sorry please give me one chance I ll not do this again can you give me my uid back I ll pay you I'm free fire lover I promise I won't use any apps I'm so sorry sir
        Please your lover .
        Reply
        Dear Sir,
        I'm heartily requesting for my Ban free fire id, I love free fire but I can't understand my Id is ban. Please sir 🙏
        Id level-60
        Last badge-243
        Id name-RRS¥CLAY
        Reply
        please unsuspend my free fire account i have not used any hacks please unsuspend my account i love free fire alot my free fire name is atkjessie44 my level is 61
        Reply
        Jessie Flermius's reply, Jan 30, 2022
        *atkjessie444
        Hello

        TEAM FREE FIRE

        I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

        my charecter id. (xxxxxx) [protected]
        my account name.( xxxxx ) Javedal529Q

        thankyou so much
        Reply
        Mu I'd suspended
        I'd NAME BANNA BOY 👑
        I'd no [protected]
        LAVEL 58
        Please give Mi my I'd

        Thenku so much
        Reply
        My ff I'D is baned without any reason [protected]
        Reply
        JavidAhmadBhat's reply, Feb 1, 2022
        I'D NAME ꧁JⓐⓥⓘⓓAⓗⓜⓐⓓ꧂
        I'D LEVEL 62
        Please recover my I'D waiting for unban my ff I'D
        JavidAhmadBhat's reply, Feb 1, 2022
        [email protected]
        Please unban my I'd
        I'd name ꧁JⓐⓥⓘⓓAⓗⓜⓐⓓ꧂
        I'd level 62
        I'd [protected]
        Reply
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          A
          Adithyan D
          Jan 25, 2022
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          Address: GARENA ONLINE PRIVATE LIMITED 1 Fusionopolis Place #17-10 Galaxies Singapore 138522

          Dear garena i was using config file i am very sorry to do that and i am requesting to please unsuspend my free fire id i am playing free fire sence 2 years and you can only solve it
          thank you
          game name:༄ᶦᶰᵈ᭄✿ℓêgєท∂
          game uid:[protected]
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            S
            Sanjaymohan13338
            Jan 25, 2022
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            Hello Garena My Id Has Suspended
            Beacause I Used Auto Headshot Config file I Used For Fun So Please please Unban My Id Please This Is My last Chance for Me Please One More Time I
            Not done like this Work please unban my Character id is[protected] my id name is reedWar5203A please Unban My Id free fire is my world

            Bye...
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              U
              UDHAY VEER
              Jan 25, 2022
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              Not able to receive diamonds
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                S
                Samir Murmu
                Jan 24, 2022
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                Address: Singapore

                Halo free fire them

                Halo free fire thems

                My id is ban with our any reason as I was using game booster
                I request to review my id Once.
                My id details given below. ...

                UID-[protected]
                Id name ༄ᶦᶰᵈ᭄ collme
                Day. 30 ban id
                timer. No
                View replies
                Why you ban my id i am not hacking my friend was hack my id and using hack i gat my id and go insaid it banned please give my id back it was baned in few years before i was go to my account now but it was banned what can i do please tell me please give my account back please this is my id [protected] please give it to me please
                Reply
                please give my account please
                Reply
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                  M
                  mijanubb
                  Jan 24, 2022
                  Resolved
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                  Resolved

                  Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected]
                  In Game name Ƿ.ƹϟҬƦθƴƹƦ
                  Jan 24, 2022
                  Complaint marked as Resolved 
                  [email protected]
                  View replies
                  Hello
                  TEAM FREE FIRE INDIA
                  My ID was suspended because I have used hack in my game I know it's not allowed in game I have cheated but now I would not do such a hack in future. I am really very sorry for my this behavior
                  Sir, please accept my request and please unban my freefire account it's my humble request please I wanna give you sureity I will never use such things in game nor do the things which are not allowed please grant my request and unban my freefire account
                  Player name : shah arsalaan
                  Player ID : [protected]
                  Reply
                  Garena — Account suspended
                  Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected]
                  In Game UID Name :[protected]
                  Reply
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                    M
                    Madani Shah
                    Jan 24, 2022
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                    Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

                    I HAVE not done anything wrong and I'm sure i have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

                    NAME ×͜×ㅤᴬᴹᴺᴬㅤᶠᶠ

                    ID [protected]
                    View replies
                    Hello sir free fire Team sorry use headshot use only one chance suspended my account no [protected]
                    Please sir accept my Help me free fire Team sorry
                    Back my account Please unsuspend

                    TM KARAN
                    ID NO. [protected]

                    THANK YOU FREE FIRE TEAM
                    Reply
                    Karn Thakur Rajput's reply, Feb 1, 2022
                    Hello sir free fire Team sorry use headshot use only one chance suspended my account no 1891350145
                    Please sir accept my Help me free fire Team sorry
                    Back my account Please unsuspend

                    TM KARAN
                    ID NO. 1891350145

                    THANK YOU FREE FIRE TEAM
                    Hello sir free fire Team sorry use headshot use only one chance suspended my account no [protected]
                    Please sir accept my Help me free fire Team sorry
                    Back my account Please unsuspend

                    TM KARAN
                    ID NO. [protected]

                    THANK YOU FREE FIRE TEAM
                    Reply
                    Garena — Hello sir free fire garena team I am free fire lover id suspend. First time use only head short hack. I am so sorry garena team My account back me please 😭😭😭😭😭😭🙏😭🙏ðŸ˜...⇄
                    Reply
                    Garena — Hello sir free fire garena team I am free fire lover id suspend. First time use only head short hack. I am so sorry garena team My account back me please 😭😭😭😭😭😭🙏😭🙏ðŸ˜...⇄

                    My character TM karan
                    My ID number [protected]

                    Thank you free fire Team sorry
                    Reply
                    Garena — Hello sir free fire garena team I am free fire lover id suspend. First time use only head short hack. I am so sorry garena team My account back me please 😭😭😭😭😭😭🙏😭🙏ðŸ˜...⇄

                    My character TM karan
                    My ID number [protected]

                    Thank you free fire Team sorry
                    Reply
                    Garena — Hello sir free fire garena team I am free fire lover id suspend. First time use only head short hack. I am so sorry garena team My account back me please 😭😭😭😭😭😭🙏😭🙏ðŸ˜...⇄

                    My character TM karan
                    My ID number [protected]

                    Thank you free fire Team sorry
                    Reply
                    Karn Thakur Rajput's reply, Feb 1, 2022
                    Garena — Hello sir free fire garena team I am free fire lover id suspend. First time use only head short hack. I am so sorry garena team My account back me please 😭😭😭😭😭😭🙏😭🙏😭🙏😭😭😭😭😭😭😭😭😭...⇄

                    My character TM karan
                    My ID number 1891350145

                    Thank you free fire Team sorry
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                      A
                      Aymaan Chatterjee
                      Jan 24, 2022
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                      Hello
                      TEAM Garena/FREE FIRE

                      I have not done anything wrong and i'm sure I have followed your rules of conduct but you have Suspended my account without any prior notice.
                      Please back my account as soon as possible.
                      I have checked the account checker (Zendesk) site of your and it shows that there is no evidence of any hacks.

                      Pls, kindly restore my account as I am a royal player to Garena.
                      Kindly pls, pls, pls help me because free fire is important to me and so is that I'd .
                      Kindly pls revert ASAP.

                      my charecter id. ([protected])
                      my account name.( AymaanChatty )
                      Contact.Email.id. (aymaan.[protected]@gmail.com)

                      Regards
                      thankyou so much
                      Aymaan
                      View replies
                      Please help me garena free fire
                      Game . Gmail . [protected]@gmail.com
                      Gaming name . Ꭰʀκ, ᴮᴬᴰʙᴏʏ²
                      UID. [protected] account level 64
                      Return my account
                      Thank you garena free fire
                      Reply
                      Please help me garena free fire
                      Game . Gmail . [protected]@gmail.com
                      Gaming name . Ꭰʀκ, ᴮᴬᴰʙᴏʏ²
                      UID. [protected] account level 64
                      Return my account
                      Thank you garena free fire
                      Reply
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                        M
                        Mohd Sami Ansari
                        Jan 24, 2022
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                        My game is not open why garena
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                          S
                          Sumana yt
                          from Egra, West Bengal
                          Jan 24, 2022
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                          Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

                          Dear garena I am facing some technical issue in my game ID please solve it, and I am surely
                          Telling you that I will play only Fair game play
                          Help me !
                          Please please
                          Thank you
                          Uid name :- BA SUMAN YT
                          UID NUMBER :- [protected]
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                            H
                            Hingora
                            from Jamnagar, Gujarat
                            Jan 23, 2022
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                            Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

                            Dear garena i am facing some technical issue in
                            my game id please solve it, and i am surely telling
                            you that i will play only fair gameplay please help me !
                            please please
                            thank you

                            uid name -ᎷᎠㅤՏᴀʀᴋᴀʀㅤ63
                            uid number -[protected]
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                              N
                              Narayan Rathour
                              Jan 23, 2022
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                              Address: Singapore

                              Dear garena I am your old player and I would like to tell that due to some reason I cannot purchase cobra MP40 in Nov - Dec month. So I would like to request you please give one again cobra MP40 in india server in February month.i hope you will sort out my problem and give Cobra MP40 in February month once again. Thank your faithfully freefire player
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                                V
                                Villan123
                                from Madurai, Tamil Nadu
                                Jan 23, 2022
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                                Address: [email protected]
                                Website: [email protected]

                                Hello dear garena i am free fire lover sinc last 22 days ago my id suspend . First time use only head short hack. I am so sorry garena. Next time such rauls fallow and play free fire. Please unsuspend my id i am waiting my uid [protected] my uid name VSE_STANGE . Please🙏🙏🙏🙏🙏 😭😭😭😭😭😭😭😭sir next time such all rauls fallow no missing any rauls. A am very dippresan mood.
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                                  R
                                  Rutham
                                  Jan 23, 2022
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                                  Hello,

                                  Dear garena,

                                  Iam playing freefire since 2020 or 2021.my freefire id ban. Sorry I only use config file hack which is only used for fun .I didn't know because of this my freefire id ban.

                                  I request you my freefire id unbanned and in future. I will not do any such mistake 😢😢🙏🙏😭😭😭.

                                  I'm waiting.

                                  My freefire id - [protected]
                                  Level - 44
                                  Freefire username - MarcusN1930T

                                  Email - [protected]@gmail.com
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                                    R
                                    Rocky Vi
                                    Jan 23, 2022
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                                    Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

                                    Hello,
                                    TEAM FREE FIRE INDIA,
                                    My I'd was suspended when I was playing the game, I haven't done anything wrong and I am sure that I have followed your rules of conduct, and I am sure that by mistake you have suspended my account for no valid reason,
                                    This is my humble request to free fire team do not ban my account.
                                    Player name:-༄ᴠɪᴘ᭄★ꜱᴜᴍᴀɴ࿐
                                    I'd:-[protected]
                                    My phone went bad. So I stopped playing the game. But I don't know anything about the fact that someone else did this with my account. I bought a new phone to play the game and saw that it was do not my fault. I made ID by working hard. Please give it back to me. I love this game very much. Give it to me.please help me.Otherwise I will commit suicide
                                    Jan 23, 2022
                                    Updated by Rocky Vi                                     Hello,
                                    TEAM FREE FIRE INDIA,
                                    My I'd was suspended when I was playing the game, I haven't done anything wrong and I am sure that I have followed your rules of conduct, and I am sure that by mistake you have suspended my account for no valid reason,
                                    This is my humble request to free fire team do not ban my account.
                                    Player name:-༄ᴠɪᴘ᭄★ꜱᴜᴍᴀɴ࿐
                                    I'd:-[protected]
                                    My phone went bad. So I stopped playing the game. But I don't know anything about the fact that someone else did this with my account. I bought a new phone to play the game and saw that it was do not my fault. I made ID by working hard. Please give it back to me. I love this game very much. Give it to me.please help me.Otherwise I will commit suicide
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                                      A
                                      Ateeksh Soni
                                      Jan 23, 2022
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                                      Dear,
                                      Indian Official Free Fire

                                      I am a free fire player . My game id is [protected]. In game name AᴛᴇᴇᴋꜱʜㅤBᴀʜɪ . I am feeling very sad that my free fire account has been baned . I don't use any third party appliction in my game . I play my game ligally .
                                      Please undersatand my felling . I dont want to stop playing free fire . So please unban my free fire account . This is my request . So please help me . I dont use a third party application in my game . If I found to use a third party application . So I am really sorry . That will never happen again . I will try my best to improve my mistake . Please help me to get back my account. I think my friend use a third party applicaton in my id . So kindly unban my free fire account . Please help me .
                                      Garena Free Fire Player
                                      UID-[protected]
                                      Game Name - AᴛᴇᴇᴋꜱʜㅤBᴀʜɪ
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                                        S
                                        siddhi khakye
                                        Jan 23, 2022
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                                        Complaining about free fire

                                        Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

                                        I am playing ff from 2 years. And I don't know how but my id is suspended....
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