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Garena Complaints & Reviews

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Updated: Mar 2, 2026
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Oi hv hjgt
from Kolkata, West Bengal
Jan 12, 2022
Resolved
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Id unsuspend

Address: Kolkata
Website: [email protected]

Hello dear garena i am free fire lover sinc last 3 month my id suspend . First time use only head short hack. I am so sorry garena. Next time such rauls fallow and play free fire. Please unsuspend my id i am waiting . Please🙏🙏🙏🙏🙏 😭😭😭😭😭😭😭😭sir next time such all rauls fallow no missing any rauls. A am very dippresan mood....
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H
Hasibul 123456
from Kolkata, West Bengal
Jan 12, 2022
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Address: [email protected]

TEAM FREE FIRE

I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

my charecter id. ([protected])
my account name.(OP᭄Sania࿐♥)
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    Y
    YK Verma
    Jan 12, 2022
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    Address: #236,bathindia mohalla,near hanuman mandir,nabha patiala(punjab)

    Hello Garena,
    Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

    4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

    But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

    Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is Yogeshk15151, my user ID is:[[protected]]
    Please give me my last chance... I Love Free Fire...
    Please give me a last chance sir,

    Nickname=Yogeshk15151,

    user ID=[[protected]]
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      A
      Augustin Justin
      Jan 12, 2022
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      Address: 6/70 arockiapuram veppankadu thoothukudi 628210 tamilnadu india

      Dear Garenafree fire, .
      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected] once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
      ""I LOVE FREE FIRE GIVE ME A CHANCE""
      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
      PLEASE UNSUSPEND MY ACCOUNT
      Uid:[[protected]]
      In game name:mr x warrior
      Level:66
      Email [protected]@gmail.com
      I'm waiting 😭
      Thank you...🙏🙏🙏
      Jan 12, 2022
      Updated by Augustin Justin
      Id open here sir
      Apr 20, 2022
      Updated by Augustin Justin
      Pls unban[protected] uid
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        8
        8250844284
        Jan 11, 2022
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        Address: [email protected]

        Hello, TEAM GARENA FREE FIRE, my iD was Banned when i Was playing The game, i Haven't Done anything wrong And i AM sure That i have followed Your Rules OF conduct, And i don't know why my acount Has Been Banned And i Am sure That by mistake you have Banned my account for no valid Reason, this my Humble Request to Garena Tem To unban my acount . My ID [protected] my playar name ᴊᴀʏᴀɴᴛᴀᶠ please GARENA Free fire my ID recover.
        Jan 11, 2022
        Updated by 8250844284
        Please😭😭😭 my Request GARENA FREE FIRE recover my ID [protected] my playar name ᴊᴀʏᴀɴᴛᴀᶠ
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          H
          Hassu Gour
          Jan 11, 2022
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          Address: Plot 90 alipur barwala Industrial area

          My uid match making problem
          Long internet connections
          Long phone control
          But garena free fire match making problem issue
          Please Remove My uid issue

          Uid [protected] please help us BR Ranked
          Solo game Problem
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            2
            27 Gaming?
            Jan 11, 2022
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            Address: [email protected]

            How are you sir
            I used the game booster for free! Please return my ID sir.
            I will never make such a mistake again sir!
            I hope you will return my ID verry soon
            please sir
            please sir
            please sir

            My Name.(Koushik Adhikary)

            My charecter uid.([protected])

            My game name.(Kᴏᴜⓢʜɪᴋᴀ-27࿐)
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              R
              Rik patyar
              from KATHUA, Jammu and Kashmir
              Jan 10, 2022
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              Address: Dist. Samba Teh. Ghagwal villg. Sagal P/O.Naran pin code. 184141

              My uid. [protected]
              Plz. Back my account.
              Id name. (ノn*Rik'!!
              . Please return my account

              Thanks a lot. Dear Garena. I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd. I shell be very Thankful to You. I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it
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                S
                Salmank56793790
                Jan 9, 2022
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                Address: Rajasthan

                Hi dear garena please mera complaint accept please my I'd hecket plz ricover my
                I'd [protected] plz plz plz ricover my I'd
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                  K
                  kishan madusanka
                  Jan 9, 2022
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                  Dear Sir. my account was suspended by your agency a few days l have protected your privacy and policies please check my account and return it to me .thank you
                  Dear Sir. my account was suspended by your agency a few days l have protected your privacy and policies please check my account and return it to me .thank you
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                    M
                    Manoj Micheal's
                    Jan 9, 2022
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                    I have lost my diamonds due to glitch please give my diamonds nor return my money
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                      B
                      Bhupendra s diwakar
                      Jan 9, 2022
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                      Daimond not received but payment done
                      Jan 09, 2022
                      Updated by Bhupendra s diwakar
                      Please give daimond in my I'd or refund my money
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                        Oi hv hjgt
                        from Kolkata, West Bengal
                        Jan 8, 2022
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                        Address: Kolkata medni pur

                        Main fre fire game me sqript use kiya tha mjhe pata nehi tha ee use karne se id suspend hoga please sir return my ff id age se kabhi bi script use nehi ranunga isme company ka koyi galti nehi mera hi galti he please sir id return karo id _no[protected] id level 69
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                          kishan madusanka
                          Jan 8, 2022
                          Resolved
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                          Resolved

                          Address: 175/E galwata koratuwa nathuwala walasmulla

                          Dear Garena, I am playing Free Fire since last 3 years. My account has been suspended any reason, as I have use game booster application which is Pre - installed in my phone. I request to review my I'd once and if I found Guilty, you are liable to punish or charge me. MY FREE FIRE ID : [protected] ID LEVEL : 68 ID NAME : Ꮐꪝㅤ|ㅤᴀʟᴏɴᴇㅤ㊧ : [protected]@gmail.com Thank you sir, Have a great day ahead.
                          Jan 11, 2022
                          Complaint marked as Resolved 
                          Dear Sir. my account was suspended by your agency a few days l have protected your privacy and policies please check my account and return it to me .thank you G W ALONE idi 2397900306
                          Jan 11, 2022
                          Updated by kishan madusanka
                          Dear Sir. my account was suspended by your agency a few days l have protected your privacy and policies please check my account and return it to me .thank you idi [protected]
                          Jan 11, 2022
                          Updated by kishan madusanka
                          Dear Sir. my account was suspended by your agency a few days l have protected your privacy and policies please check my account and return it to me .thank you name G W ALONE. idi [protected]

                          Jan 11, 2022
                          Updated by kishan madusanka
                          Ꮐꪝㅤ|ㅤᴀʟᴏɴᴇㅤ㊧ idi [protected] pizz help Dear Sir. my account was suspended by your agency a few days l have protected your privacy and policies please check my account and return it to me .thank you

                          3 year I am wait not unban no response pls respond sir unban pls respond sir unban pls respond sir unban pls respond sir unban pls respond sir unban pls respond sir unban pls respond sir unban pls
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                            S
                            Sâgãr Biswas
                            Jan 8, 2022
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                            Address: PUKHURIA HIGH SCHOOL NEAR, MOHATPUR PUKHURIA

                            Hii sir

                            .. did not use Heck. Please return my account.

                            Free Fire UID: [protected]

                            Game Name: Vip queen
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                              A
                              Ahaan Jha
                              Jan 8, 2022
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                              Garena Customer care is not reachable nor helpful. Even though we can raise complaint but it is useless, they doesn't solve our queries and keep on asking for one or other thing and even after providing what is asked they ask for something else and at last will tell you sorry we can't help as you have not provided what has been asked of you. Due to their error I have lost 3500+ diamonds which cost approx ₹3000-₹3500
                              and they ain't doing a single thing.Before also I have raised many complains but not got solved even after providing transaction id to screenshots.
                              So please look after it and solve my issue.
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                                R
                                Riddhiraj
                                from Faridabad, Haryana
                                Jan 8, 2022
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                                Address: Singapore, Faridabad, Haryana

                                I am trying to start a match on my mobile phone. But apparently in no game mode the match is starting. It is either showing matchmaking timeout or matchmaking error. Also I Hv not used any 3rd party app nor Hv I messed with freefire files. Also I Hv tried clear cache and clear data but problem is still there. Pls solve it asap. My Uid is [protected].
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                                  Y
                                  Yt Gamer
                                  Jan 8, 2022
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                                  Address: D610501037d0000

                                  Please punishment hacker he use fly hack
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                                    H
                                    Harsha Pathum
                                    Jan 7, 2022
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                                    Address: [email protected]
                                    Website: Garena webslte

                                    Garena my account is suspended I need to get it back to help me
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                                      T
                                      Tapash boss
                                      Jan 7, 2022
                                      Apr 7, 2023
                                      This thread was updated on Apr 7, 2023
                                      Resolved
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                                      Resolved

                                      Address: Dinajpur

                                      Dear Garena,
                                      I am playing Free Fire since last 3 years. My account has been suspended without any reason, as I have use game booster application which is Pre - installed in my phone.

                                      I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.

                                      MY FREE FIRE ID : [protected]
                                      ID LEVEL : 62
                                      ID NAME : Tapash√ᴮᴼˢˢ
                                      GMAIL : [protected]@gmail.com

                                      Thank you sir,
                                      Have a great day ahead.
                                      Jan 7, 2022
                                      Complaint marked as Resolved 
                                      Dear Garena, I am playing Free Fire since last 3 years. My account has been suspended without any reason, as I have use game booster application which is Pre - installed in my phone. I request to review my I'd once and if I found Guilty, you are liable to punish or charge me. MY FREE FIRE ID : 1581387988 ID LEVEL : 62 ID NAME : Tapash√ᴮᴼˢˢ GMAIL : [email protected] Thank you sir, Have a great day ahead.
                                      Jan 07, 2022
                                      Updated by Tapash boss
                                      Dear Garena,
                                      I am playing Free Fire since last 3 years. My account has been suspended without any reason, as I have use game booster application which is Pre - installed in my phone.

                                      I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.

                                      MY FREE FIRE ID : [protected]
                                      ID LEVEL : 62
                                      ID NAME : Tapash√ᴮᴼˢˢ
                                      GMAIL : [protected]@gmail.com

                                      Thank you sir,
                                      Have a great day ahead.
                                      Hello sir Dear Garenafree fire, .
                                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND MY ACCOUNT
                                      Uid:[protected]
                                      In game name: mr x warrior
                                      Level:66
                                      Email
                                      [protected]@gmail.com
                                      I'm waiting 😭
                                      Thank you...🙏🙏🙏
                                      Dear Garena, I am playing Free Fire since last 3 years. My account has been suspended without any reason, as I have use game booster application which is Pre - installed in my phone. I request to review my I'd once and if I found Guilty, you are liable to punish or charge me. MY FREE FIRE ID : [protected] ID LEVEL : 68 ID NAME : Tapash√ᴮᴼˢˢ GMAIL : [protected]@gmail.com Thank you sir, Have a great day ahead.
                                      kishan madusanka's reply, Jan 8, 2022
                                      Dear Garena, I am playing Free Fire since last 3 years. My account has been suspended any reason, as I have use game booster application which is Pre - installed in my phone. I request to review my I'd once and if I found Guilty, you are liable to punish or charge me. MY FREE FIRE ID : 2391900306 ID LEVEL : 68 ID NAME : Ꮐꪝㅤ|ㅤᴀʟᴏɴᴇㅤ㊧ : [email protected] Thank you sir, Have a great day ahead.
                                      Dear Garena, I am playing Free Fire since last 3 years. My account has been suspended any reason, as I have use game booster application which is Pre - installed in my phone. I request to review my I'd once and if I found Guilty, you are liable to punish or charge me. MY FREE FIRE ID : [protected] ID LEVEL : 68 ID NAME : Ꮐꪝㅤ|ㅤᴀʟᴏɴᴇㅤ㊧ : [protected]@gmail.com Thank you sir, Have a great day ahead.ben
                                      Dear Garena,
                                      I am playing Free Fire since last 3 years. My account has been suspended without any reason, as I have use game booster application which is Pre - installed in my phone.

                                      I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.

                                      MY FREE FIRE ID : [[protected]]
                                      ID LEVEL : 52
                                      ID NAME : tengsil
                                      GMAIL : [momintenl]@gmail.com

                                      Thank you sir,
                                      Have a great day ahead
                                      Dear Garena,
                                      I am playing Free Fire since last 3 years. My account has been suspended without any reason, as I have use game booster application which is Pre - installed in my phone.

                                      I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.

                                      MY FREE FIRE ID : [protected]
                                      ID LEVEL : 52
                                      ID NAME : tengsil
                                      GMAIL : [momintengsi]@gmail.com

                                      Thank you sir,
                                      Have a great day ahead.
                                      Dear Garena,
                                      I am playing Free Fire since last 3 years. My account has been suspended without any reason, as I have use game booster application which is Pre - installed in my phone.

                                      I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.

                                      MY FREE FIRE ID : [protected]
                                      ID LEVEL : 52
                                      ID NAME : tengsil
                                      GMAIL : [momintengsil]@gmail.com

                                      Thank you sir,
                                      Have a great day ahead.
                                      One player has talked very harshly to me and was scolding bad words he was showoffing and behaved badly
                                      His id is ([protected])
                                      Please take an action
                                      Hello sir Dear Garenafree fire, .
                                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND MY ACCOUNT
                                      Uid:[protected]
                                      In game name: mr x warrior
                                      Level:66
                                      Email
                                      [protected]@gmail.com
                                      I'm waiting 😭
                                      Thank you...🙏🙏🙏
                                      Augustin Justin's reply, Jan 10, 2022
                                      Pls recover my account sir
                                      Dear Garena,
                                      I am playing Free Fire since last 2.5 years. My account has been suspended without any reason, as I have use game booster application which is Pre - installed in my phone.

                                      I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.

                                      MY FREE FIRE ID : [protected]
                                      ID LEVEL : 70
                                      ID NAME : Kᴏᴜⓢʜɪᴋᴀ-27࿐
                                      GMAIL : k.[protected]@gmail.com

                                      Thank you sir,
                                      Have a great day ahead.
                                      My account remov my help but unban kara den hello sir my account [protected] my name vikas bhai please please my help
                                      free fire I'd
                                      ㅤㅤ ★Sᴀнᴇʙ★ƳƬ࿐°
                                      from Saheb india
                                      Jan 6, 2022

                                      Dear Garenafree fire, .
                                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd[protected] once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND MY ACCOUNT
                                      Uid:[protected]
                                      In game name: ★Sᴀнᴇʙ★ƳƬ࿐°
                                      Uid [protected]
                                      Level:60
                                      Email [protected]@gmail.com
                                      I'm waiting 😭
                                      Thank you...🙏🙏🙏
                                      Dear Garenafree fire, .
                                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected] once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND MY ACCOUNT
                                      Uid:[[protected]]
                                      In game name:mr x warrior
                                      Level:66
                                      Email [protected]@gmail.com
                                      I'm waiting 😭
                                      Thank you...🙏🙏🙏
                                      Hlo
                                      Sir

                                      Plz my id unsuspenda i am not hack used my games ply with another's hacker theam i am not hack used plz sir my id unsuspenda my game lvl 71 plz sir 😥😥😥 plz my game uid[protected] plz sir i am waiting
                                      Hello
                                      Sir/medam

                                      My free fire id suspended iam not hack used my game play with another Hecker team iam not hack used please sir my account unsuspend please sir
                                      My id:[protected]. Game name bannyJa3255k
                                      Dear Garenafree fire, .
                                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected] once unbanned my free fire account in future I never used any hack I spend almost RS.5000 INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND MY ACCOUNT
                                      Uid:[[[protected]]]
                                      In game name:IAM ALONE BOY
                                      Level:67
                                      Email [[protected]@GMAIL.COM
                                      I'm waiting 😭
                                      Thank you...🙏🙏🙏
                                      Dear Garenafree fire, .
                                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected] once unbanned my free fire account in future I never used any hack I spend almost RS.5000 INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND MY ACCOUNT
                                      Uid:[[[protected]]]
                                      In game name:IAM ALONE BOY
                                      Level:67
                                      Email [[protected]@GMAIL.COM
                                      I'm waiting 😭
                                      Thank you...🙏🙏🙏
                                      Dear Garenafree fire, .
                                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected] once unbanned my free fire account in future I never used any hack I spend almost RS.5000 INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND MY ACCOUNT
                                      Uid:[[[protected]]]
                                      In game name:IAM ALONE BOY
                                      Level:67
                                      Email [[protected]@GMAIL.COM
                                      I'm waiting 😭
                                      Thank you...🙏🙏🙏
                                      Dear Garenafree fire, .
                                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected] once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND MY ACCOUNT
                                      Srver: Bangladesh
                                      Uid:[[[protected]
                                      In game name:SB SHAKIB 18
                                      Level:64
                                      Email [rakibhassan[protected]@gmail.com
                                      I'm waiting 😭
                                      Thank you...🙏🙏🙏
                                      Hello

                                      TEAM FREE FIRE AND PLAY GAMES,

                                      I have not done anything wrong in the game free fire and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible.please give me a chance.

                                      my charecter id[protected]
                                      My Level-(64)
                                      my account name-(ISㅤITACHIㅤ亗)
                                      Gmail- [protected]@gmail.com

                                      thank you so much
                                      Hello IEAM FREE FIRE Lhave not done anything wrong and I'm sure I bave followed your rules of conduct and you have Suspended my account for not any valid reason please back my acCount as soon as ROssible my charecter id.[protected] my account name(HKHUZAIF70) thankyou so much
                                      Dear Garena, I am playing Free Fire since last 3 years. My account has been suspended without any reason, as I have use game booster application which is Pre - installed in my phone. I request to review my I'd once and if I found Guilty, you are liable to punish or charge me. MY FREE FIRE ID :[protected] ID LEVEL : 62 ID NAME : HKHUZAIF70 GMAIL : [protected]@gmail.com Thank you sir, Have a great day ahead.
                                      Dear Garena,

                                      I am playing Free Fire since last 3 years. My account has been suspended any reason, as I have use game booster application which is Pre-installed in my phone. I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.

                                      UID:[protected]

                                      ID LEVEL:64

                                      ID NAME:PAGALGAIBU

                                      THANKS
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