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Garena Complaints & Reviews

www.garena.sg

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Updated: Aug 21, 2025

Complaints 12355

Resolved

807

Unresolved

11548

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Garena reviews & complaints page 534

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Address: Coimbatore

Hello Garena,
Hello Sir, my name is santhosh. I'm using free fire have been last two months, my account has been suspended.

Two month ago I'm playing a rank match... in that match I'm killed by a hacker.

next day I'm opening free fire but it's not responding. It will show my account is suspended.

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Address: Vellore

Hello free fire please check .my I'd I am not hack useing please check one time .my I'd is suspended Recovery I'd unsuspend please .I know free fire rules and regulation. I am no files use and hack also please check I'd .I will playing for 4 years . Now I am uninstall for free fire .my I'd is suspended you will Recovery I'd I will play .
I Love free fire...
UID[protected]
I'd level -74
In Game name:ㅤㅤƊεεɴꭺ❤⁴²⁰
Help me please...

+2 photos

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Address: D block bharshah road jorapull Lahore cantt

Website: garena

Dear Sir
My Id in suspended
Please unban my Free fire account
I have made a big mistake Sorry.My friends did this to me.I have worked hard on this id
My in game U-id=[protected]
Name :B's Ahsan. Level 63 I'd ban date .16/11/2021
Please Please Unban my Free Fire account
Thanks reply me sir

+1 photos

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Address: Sunny kumar

Do not suspended my I'd
Sunnyg

+1 photos

Dec 17, 2021

Updated by [email protected] My I'd suspended

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My free fire id suspend please unbanee my idd id no.[protected]

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Address: Singapore

Hii there,
My free fire id got suspended for no reason.
I did not use any type of hack or third party app.but my id is suspended since last 2 days.
Kindly unsuspend my id, otherwise return my all money that i spent on your game.
Solve it as soon as possible.
Uid[protected]

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Address: rongpur

Please my id back

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Please I want my level up pass diamonds

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Address: Bangladesh

Dear Garenafree fire, .
please unban my I'd I use hack one time just for fun please unban my fre fire account I'd([protected]) once unbanned my free fire account in future I never used any hack I spend almost 3500 money its my old I'd I am also belong to a poor family please unban my free fire account please, please, please ( hack name, balera blrx injector) I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
Id name: ༺দই-ফুসকা༻
Uid:[protected]

""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT UID([protected])
IN GAME MISS LISA STYLISH TEXT NOW I CAN'T GENERATED STYLISH TEXT

+1 photos

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Address: Bangladesh Rajshahi

I am facing error 1 days ago and it’s showing your account suspended even i didn’t break any kind offree fire rules and polices please fix it as soon as possible, please return my id
Id name:༺দই-ফুসকা༻
Uid: [protected]
My gmail: aminul.ab.[protected]@gmail.com

Thank you Garena

+1 photos

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Address: Amjadhat,fulgazi,feni

Hellw dear garena
How are you?

My freefire ID has been suspended, I used location hack, I only used it for a few days to have fun, please unsuspend my ID, I will never use hack again😭😭plz plz plz

+2 photos

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Hello

TEAM FREE FIRE

I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible #UNBANFFID

my charecter id. ([protected])
my account name.(ᎻᴀʀɪƁʜᴀɪოϮ)

thankyou so much

+1 photos

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Hello

TEAM GARENA

I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible #UNBANFFID

my charecter id. ([protected])
my account name.(ᎻᴀʀɪƁʜᴀɪოϮ)

thankyou so much

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My id has been suspended
i not use any type of hack, script.
Why my id suspended garena team.
My game id is [protected]
game name tm-sarkar⅞

+1 photos

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Address: Haryana Rewari m.p.basai

Sir my account is ban
Please please my account unban
My I'd- Preetam0751U

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Hello free fire Team
You have my account has been suspended I'd without any hack, using third party app or any reason.
So, I request to you please unban and no suspended my id [protected]
Uid No. [protected]
Game Name. WHITE777
my account has been suspended please solve my problem. please sir help me 🙏🏼🙏🏼🙏🏼🙏🏼

+1 photos

Dec 16, 2021

Updated by Mr.salam Hello free fire Team
You have my account has been suspended I'd without any hack, using third party app or any reason.
So, I request to you please unban and no suspended my id [protected]
Uid No. [protected]
Game Name. WHITE777
my account has been suspended please solve my problem. please sir help me 🙏🏼🙏🏼🙏🏼🙏🏼

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Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

Dear garena free fire team

My Free Fire l'd suspended I Only I'm using a third-party Application Which Is Only Used For Fun I Didn'tKnow Because Of This My Free Fire l'd Request You My l'd be unsuspended and in future lwill not do any such mistake Iam waiting...

FF name:Sᴋ᭄ŠẫҝᎥ␢ᴮᴴᴬᴵ
FF I'd : [protected]

+1 photos

Jan 22, 2022

Complaint marked as Resolved

dear garena free fire team My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:1264388950 LEVEL - 66 ID NAME -Sᴋ᭄ŠẫҝᎥ␢ᴮᴴᴬᴵ [email protected] and mobile number 7044055709 THANK YOU--

Dec 17, 2021

Updated by Md.sakib dear garena free fire team

My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected]
LEVEL - 66
ID NAME -Sᴋ᭄ŠẫҝᎥ␢ᴮᴴᴬᴵ
GMAIL-md.[protected]@gmail.com
THANK YOU--

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M

Manoj Daan

Dec 17, 2021

Dear Garena I am a player of garena free fire. And i am just open my account today and see here showing a problem "there are abnormal activities with your account. it has been suspended" sir i didn't tried to play free fire by hacking or use third party apps so please unban my free fire my uid is "[protected]" Thank you garena..
My free fire id.[protected]
id level.58
id name.ᏞɆ₲Ɇ₦Đ✯✓°
gmail.manojdaan123

Garena customer support has been notified about
Thank you...

Please unsuspended - Comment #3933293 - Image #0

Please unsuspended - Comment #3933293 - Image #1

M

Manoj Daan

Dec 17, 2021

Dear Garena I am a player of garena free fire. And i am just open my account today and see here showing a problem "there are abnormal activities with your account. it has been suspended" sir i didn't tried to play free fire by hacking or use third party apps so please unban my free fire my uid is "[protected]" Thank you garena..
My free fire id.[protected]
id level.58
id name.ᏞɆ₲Ɇ₦Đ✯✓°
gmail.manojdaan123

Garena customer support has been notified about
Thank you...

Please unsuspended - Comment #3933296 - Image #0

Please unsuspended - Comment #3933296 - Image #1

S

Sandip5040

from Pune, Maharashtra

Dec 18, 2021

dear garena free fire team

My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected]
Player I'd[protected]
LEVEL - 67
ID NAME -SARKAR YT
[protected]@gmail.com
THANK YOU--

Please unsuspended - Comment #3933366 - Image #0

Please unsuspended - Comment #3933366 - Image #1

Please unsuspended - Comment #3933366 - Image #2

S

Sahil Ikbal

from Nalbari, Assam

Dec 21, 2021

Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Uid:[protected]
In game name:ᴍɪss★ʲᵘʰⁱܔ
Level:68
Email [protected]@gmail.com
I'm waiting 😭
Thank you...🙏🙏🙏

Please unsuspended - Comment #3934730 - Image #0

A

Alex Supreme

Dec 22, 2021

dear garena free fire team My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected] LEVEL - 64 ID NAME -ISㅤITACHIㅤ亗
[protected]@gmail.com THANK YOU--

Please unsuspended - Comment #3934760 - Image #0

Please unsuspended - Comment #3934760 - Image #1

A

Alex Salman

Dec 22, 2021

dear garena free fire team My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire
Uid[protected]
GAME NAME - 亗ＳＡＬＭＡＮᶠᶠ
Email- [protected]@gmail.com
Contact no - [protected]
I Love free fire
...Thank you...

Please unsuspended - Comment #3934930 - Image #0

S

Sj ഗുലാൻ

Dec 23, 2021

dear garena free fire team My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected] LEVEL - 55 ID NAME -LɃメᴛᴏᴍ•sɪʀ✓ [protected]@gmail.com and mobile number [protected] THANK YOU--

Please unsuspended - Comment #3935657 - Image #0

ẞ

ẞyçø Yãßh

Dec 23, 2021

Please remove this my
I'd
My
I'd name yashking143m

Please unsuspended - Comment #3935664 - Image #0

J

Jeeva Pothu

Dec 25, 2021

Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family... 👳Farmer san..🌾🌾..please unban my free fire account please, 🙏🙏please, 🙏😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT.name... உழவன் .. My UI [protected]... [protected]@gmail.com ... I Love free fire 🙏🙏🙏🙏🙏🙏.. I am waiting... For my love free fire...

Please unsuspended - Comment #3936339 - Image #0

A

alonebadge99

from Jhunjhunu, Rajasthan

Dec 30, 2021

Dear garena team,
My freefire I'd has been suspended because I have used location config file.please unsuspend my I'd.please give one chance only.I promise that I shall not use any hack in the future.please unban my I'd once.
Thanks
My game I'd-[protected]
In game NAME-ALONE BOY R 99

Please unsuspended - Comment #3938385 - Image #0

R

RAHUL GAMING

Jan 2, 2022

Hi garena im old player pleash my uid unban im free fire lover my level 57 my uid [protected]?
My username ʀᴀʜᴜʟ⚙ɢᴀᴍɪɴɢ pleash sir agar ap pasa ma uid dedo balanch link dedo

Please unsuspended - Comment #3939181 - Image #0

A

Alex Supreme

Jan 3, 2022

Hello

TEAM FREE FIRE GARENA

please debanned my account I waited a long time to get unbanned, please help me Debanned my account I promise I won't break the rules and that I will play legit 🥺

my charecter id.[protected]
my account name.(ISㅤITACHIㅤ亗)

thank you so much

Please unsuspended - Comment #3939729 - Image #0

M

MadaFF

Jul 21, 2022

Plecase unsuspended my account ID:[protected]

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Address: 272, near Police Stati, Surya Nagar Colony, RTC Supervisors Colony, Hayathnagar_Khalsa, Telangana 501505, India

Website: ffsupport.garena.com/hc/en-us/requests/new?ticket_form_id=360005973254

Hi dear garena team My free fire id has been suspended please help me to solve this problem I don't use any third party app or hack please help me

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Hello free fire Team
You have my account has been suspended I'd without any hack, using third party app or any reason.
So, I request to you please unban and no suspended my id [protected]
Uid No. [protected]
my account has been suspended please solve my problem 🙏🏼🙏🏼🙏🏼🙏🏼

+1 photos

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Address: Howrah

[protected] my free fire I'd, Gun pack download but gun is not show in lobby why... please solve my problem...i will request gareena...

+1 photos

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