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Garena Complaints & Reviews

www.garena.sg

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Updated: Oct 3, 2026

Complaints 12393

Resolved

811

Unresolved

11582

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Garena reviews & complaints page 538

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Hello

TEAM FREE FIRE

I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible #UNBANFFID

my charecter id. ([protected])
my account name.(ᎻᴀʀɪƁʜᴀɪოϮ)

thankyou so much

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Hello

TEAM GARENA

I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible #UNBANFFID

my charecter id. ([protected])
my account name.(ᎻᴀʀɪƁʜᴀɪოϮ)

thankyou so much

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My id has been suspended
i not use any type of hack, script.
Why my id suspended garena team.
My game id is [protected]
game name tm-sarkar⅞

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Address: Haryana Rewari m.p.basai

Sir my account is ban
Please please my account unban
My I'd- Preetam0751U

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Hello free fire Team
You have my account has been suspended I'd without any hack, using third party app or any reason.
So, I request to you please unban and no suspended my id [protected]
Uid No. [protected]
Game Name. WHITE777
my account has been suspended please solve my problem. please sir help me ðŸ™ðŸ¼ðŸ™ðŸ¼ðŸ™ðŸ¼ðŸ™ðŸ¼

Dec 16, 2021

Updated by Mr.salam Hello free fire Team
You have my account has been suspended I'd without any hack, using third party app or any reason.
So, I request to you please unban and no suspended my id [protected]
Uid No. [protected]
Game Name. WHITE777
my account has been suspended please solve my problem. please sir help me ðŸ™ðŸ¼ðŸ™ðŸ¼ðŸ™ðŸ¼ðŸ™ðŸ¼

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Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

Dear garena free fire team

My Free Fire l'd suspended I Only I'm using a third-party Application Which Is Only Used For Fun I Didn'tKnow Because Of This My Free Fire l'd Request You My l'd be unsuspended and in future lwill not do any such mistake Iam waiting...

FF name:Sᴋ᭄ŠẫҝᎥ␢ᴮᴴᴬᴵ
FF I'd : [protected]

Jan 22, 2022

Complaint marked as Resolved

dear garena free fire team My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:1264388950 LEVEL - 66 ID NAME -Sá´‹á„Å áº«ÒáŽ¥â¢á´®á´´á´¬á´µ [email protected] and mobile number 7044055709 THANK YOU--

Dec 17, 2021

Updated by Md.sakib dear garena free fire team

My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected]
LEVEL - 66
ID NAME -Sá´‹á„Šáº«ÒáŽ¥â¢á´®á´´á´¬á´µ
GMAIL-md.[protected]@gmail.com
THANK YOU--

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M

Manoj Daan

Dec 17, 2021

Dear Garena I am a player of garena free fire. And i am just open my account today and see here showing a problem "there are abnormal activities with your account. it has been suspended" sir i didn't tried to play free fire by hacking or use third party apps so please unban my free fire my uid is "[protected]" Thank you garena..
My free fire id.[protected]
id level.58
id name.ážÉ†â‚²É†â‚¦Äâœ¯âœ“°
gmail.manojdaan123

Garena customer support has been notified about
Thank you...

M

Manoj Daan

Dec 17, 2021

Dear Garena I am a player of garena free fire. And i am just open my account today and see here showing a problem "there are abnormal activities with your account. it has been suspended" sir i didn't tried to play free fire by hacking or use third party apps so please unban my free fire my uid is "[protected]" Thank you garena..
My free fire id.[protected]
id level.58
id name.ážÉ†â‚²É†â‚¦Äâœ¯âœ“°
gmail.manojdaan123

Garena customer support has been notified about
Thank you...

S

Sandip5040

from Pune, Maharashtra

Dec 18, 2021

dear garena free fire team

My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected]
Player I'd[protected]
LEVEL - 67
ID NAME -SARKAR YT
[protected]@gmail.com
THANK YOU--

S

Sahil Ikbal

from Nalbari, Assam

Dec 21, 2021

Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, ðŸ¥ºðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Uid:[protected]
In game name:á´Éªssâ˜…Ê²áµ˜Ê°â±Ü”
Level:68
Email [protected]@gmail.com
I'm waiting ðŸ˜
Thank you...ðŸ™ðŸ™ðŸ™

A

Alex Supreme

Dec 22, 2021

dear garena free fire team My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected] LEVEL - 64 ID NAME -ISã…¤ITACHIã…¤äº—
[protected]@gmail.com THANK YOU--

A

Alex Salman

Dec 22, 2021

dear garena free fire team My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire
Uid[protected]
GAME NAME - äº—ï¼³ï¼¡ï¼¬ï¼ï¼¡ï¼®á¶ á¶
Email- [protected]@gmail.com
Contact no - [protected]
I Love free fire
...Thank you...

S

Sj à´—àµà´²à´¾àµ»

Dec 23, 2021

dear garena free fire team My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected] LEVEL - 55 ID NAME -LÉƒãƒ¡á´›á´á´•sÉªÊ€âœ“ [protected]@gmail.com and mobile number [protected] THANK YOU--

ẞ

ẞyçø Yãßh

Dec 23, 2021

Please remove this my
I'd
My
I'd name yashking143m

J

Jeeva Pothu

Dec 25, 2021

Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family... ðŸ‘³Farmer san..ðŸŒ¾ðŸŒ¾..please unban my free fire account please, ðŸ™ðŸ™please, ðŸ™ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT.name... à®‰à®´à®µà®©à¯ .. My UI [protected]... [protected]@gmail.com ... I Love free fire ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™.. I am waiting... For my love free fire...

A

alonebadge99

from Jhunjhunu, Rajasthan

Dec 30, 2021

Dear garena team,
My freefire I'd has been suspended because I have used location config file.please unsuspend my I'd.please give one chance only.I promise that I shall not use any hack in the future.please unban my I'd once.
Thanks
My game I'd-[protected]
In game NAME-ALONE BOY R 99

R

RAHUL GAMING

Jan 2, 2022

Hi garena im old player pleash my uid unban im free fire lover my level 57 my uid [protected]?
My username Ê€á´€Êœá´œÊŸâš™É¢á´€á´ÉªÉ´É¢ pleash sir agar ap pasa ma uid dedo balanch link dedo

A

Alex Supreme

Jan 3, 2022

Hello

TEAM FREE FIRE GARENA

please debanned my account I waited a long time to get unbanned, please help me Debanned my account I promise I won't break the rules and that I will play legit ðŸ¥º

my charecter id.[protected]
my account name.(ISã…¤ITACHIã…¤äº—)

thank you so much

M

MadaFF

Jul 21, 2022

Plecase unsuspended my account ID:[protected]

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Address: 272, near Police Stati, Surya Nagar Colony, RTC Supervisors Colony, Hayathnagar_Khalsa, Telangana 501505, India

Website: ffsupport.garena.com/hc/en-us/requests/new?ticket_form_id=360005973254

Hi dear garena team My free fire id has been suspended please help me to solve this problem I don't use any third party app or hack please help me

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Hello free fire Team
You have my account has been suspended I'd without any hack, using third party app or any reason.
So, I request to you please unban and no suspended my id [protected]
Uid No. [protected]
my account has been suspended please solve my problem ðŸ™ðŸ¼ðŸ™ðŸ¼ðŸ™ðŸ¼ðŸ™ðŸ¼

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Address: Howrah

[protected] my free fire I'd, Gun pack download but gun is not show in lobby why... please solve my problem...i will request gareena...

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Address: Shingapore

Website: Consumercomplains

Hii garena i am jatin lodhi and i only played free fire for mostly some days and the last date when i played free fire was 20-25:11:2021 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is :[[protected]] and my guild name is BD gamers thank you

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Address: Shingapore

Website: Consumer complain

Hii garena i am jatin lodhi and i only played free fire for mostly some days and the last date when i played free fire was 20-25:11:2021 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is :[protected] and my guild name is BD gamers thank you

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Address: Station raod kushwah colony mungaoli

Please sir suspend my uid without resion please help me recover unsuspend my uid please please please

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B

Banty Raikwar

Dec 15, 2021

Please sir unsuspend my uid [protected]

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Address: Bangladesh

Website: Bangladesh

Sir. My account Has hack CR mode Plesse Help me to get Back my account Thank you.

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Id banned without any hack tool Dear garena team this is to say that my id has banned by your department without any hack or use of third party app please help me to unban it
Id [protected]
Name whitede4441l

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Address: Rampurhat

Garena free fire team
How are you sir
How to hack my id help me

Dec 14, 2021

Updated by Indra gaming Hello sir
Please my Idea on suspend

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Address: Chhattighar baloda bazar

Website: 1972278929

Mai koi bhi animi ko marti hu to vo aim upar ya niche agal bagal hota h animi ko nahi lagta aim ghum jata h
mera free fire id number h = [protected]
Plz chek proble moment ðŸ™ðŸ»

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Garena iam a emulator player and i am facing matchmaking issues so please fix it f[censored]id[protected]

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I pay 1580 bat not claim diamond free fire
UPI Transection id
[protected]

Google transection id
CICAgOC-Y5HzFA...

Refund my mony 1580 rupis please...

Dec 13, 2021

Updated by Vihhan Sarkar I pay 1580 bat not claim diamond free fire
UPI Transection id
[protected]

Google transection id
CICAgOC-Y5HzFA...

Refund my mony 1580 rupis please...

Dec 13, 2021

Updated by Vihhan Sarkar I pay 1580 bat not claim diamond free fire
UPI Transection id
[protected]

Google transection id
CICAgOC-Y5HzFA...

Refund my mony 1580 rupis please...

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Address: Machhahi

Hello free fire team

Actually my account is suspended

Please give my id

My uid [protected]

User name Md-Jasmuddin

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Address: india serbisc

Website: please help me garena

DEAR GARENA FERR FIRE tem please help me im no USUE HAKC PER MY FERR FIRE ID IS BEEN PLEASE HELP ONE CHASN PLEASE MY FERR FIRE GAME UID[protected] AND MY NAME. SRJ. PLEASE SIR HELP ME ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™

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