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Garena Complaints & Reviews

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Updated: Oct 3, 2026
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S
Sonia Passi
from Rajpura, Punjab
Dec 6, 2021
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My son aged 11 was using free fire game from last 3 months. He was using my phone and paid around 66, 000 trough my bank balance on this game. I am a patient of severe skin disease and needs this money for treatment of this. My child is minor of aged 12 and does not understand the situation of our home. Please help us to get our money back.

Thanks and Regards

Sonia Passi
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    D
    Div Patel
    Dec 6, 2021
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    I ave dome a top up in free fire from gameskharido and i have not diamods
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      Kevin Harrilal
      Dec 5, 2021
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      My id was banned when i was playing the game, I havent done anything wrong and I am sure that I have followed your rules and restictions, and I dont know why my account has been banned and I am sure that by mistake you have banned my account for no valid reasons, This is my humble request to garena team to unban my account.

      Name:COSTA☂︎
      UID:[protected]
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        A
        Auras
        from New Delhi, Delhi
        Dec 5, 2021
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        Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

        I am a regular player of Freefire and playing it from last 1 year .
        My uid : Saurabh2469U

        I have bought Chrono (CR7) character for 600 diamonds just because of its ability
        And in every next update you are decreasing its ability and now it's abilities was of no use .

        So I just wanted you to bring back the abilities of chrono otherwise pay back diamonds which I used in purchasing it .
        Or change it in place of any other characters that I didn't own .

        It was your wrong policy that you bring a character for diamonds because of it's good ability and when we purchased it you(Garena ) decrease it's ability

        I will request you to solve my issue in next 7-14 working days otherwise I will file a case against the character ability
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          H
          HARI GAMING
          Dec 5, 2021
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          Address: Singapore

          A stranger guy send me a link and I goes in that link after 2 min my id has been hacked plz do something and recover my I'd plz
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            F
            Farcas Daniel Florin
            Dec 4, 2021
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            Address: [email protected]
            Website: Unban

            Helo garena please nice I have a suspended account I played with an injector please from the bottom of my heart please unroll it I will never play with an injector again I worked on this account I put money in it please from the bottom of my heart to unroll it.please unban.
            Name P4ALMALL.UxP
            Id :[protected]
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              T
              Techno11
              Dec 4, 2021
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              Address: Assam

              Hello Garena,
              Hello Sir, my name is Hangri Gamer . I'm using free fire have been last 8 day's, my account has been suspended.

              8 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

              But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is Hangri Gamer my user ID is:[protected]

              Please give me my last chance... I Love Free Fire...
              Please give me a last chance sir,

              Nickname= Hangri Gamer
              ID NUMBER.[protected]
              user ID=[protecte]
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                D
                Darvin Gamer FF
                Dec 4, 2021
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                Dear garena whenever I redeem a reward from FF official redeem code site it shows successfully redeemed and will come to mail box in 24 hours, but I hadn't got it since today how do I solve it I missed Skyler and season 7 emote how do I get them plz do something!😡
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                  S
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                  Address: Odisha
                  Website: Facebook

                  Hello team free fire My free fire id isn't opening some days Think there are any technical issues and I do not topup any amount on my ff id My free fire id [protected] Please review once and solved the problem No hack use my id please return my id My game name ES HRUSI Lv. 69 Thank you sir
                  Dec 03, 2021
                  Updated by [email protected]
                  My free fire id refund
                  Dec 03, 2021
                  Updated by [email protected]
                  Please review and solved the problem
                  Thank you sir

                  Dec 03, 2021
                  Updated by [email protected]
                  Please sir my account problem
                  Hello,

                  Garena Free Fire Team.

                  My account has been Suspended. Please Sir come back my real account. The use of Third party applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the Game for Everyone Fiex this Problem.
                  2mount ago i'm playing BR Ranked mood. I'm sorry Sir
                  Once more chance Sir i'm promise to you never mistake again Sir. 🙏🙏🙏

                  UI'D :- (#[protected])

                  Game Name:_ Ä´Åž ؀ĦΔŇ

                  Guild :- Yes

                  Gmail :- [protected]@gmail.com

                  Level :- 65

                  This my real information. Please fast added time on my account Thank Garena Team.

                  Please sir Rerun my I'D
                  I'm waiting Sir...
                  _______Please Solve my request Sir____
                  You are most Hearted Sir 💝💖

                  I LOVE FREE FIRE GAME💖💝💖💖💖💖💝🌺
                  Meri Deva Shree send please help me my ID please sir
                  Selva ganesh j's reply, May 23, 2022
                  PLEASE REMOVE THEN WHAT YOU DIAMONDS PLEASE SIR
                  Sir my id is hack please receive my id please sir
                  My uid number-[protected]
                  Please 😭😭
                  that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd. I shell be very Thankful to You. I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam. FF NAME : BABA TIWARI FF ID: [protected]
                  And my I'd hack please help me
                  My trasper my new email id [protected]@gmail.com
                  Thanks you
                  Hello,

                  Garena Free Fire Team.

                  My account has been Suspended. Please Sir come back my real account. The use of Third party applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the Game for Everyone Fiex this Problem.
                  2mount ago i'm playing BR Ranked mood. I'm sorry Sir
                  Once more chance Sir i'm promise to you never mistake again Sir. 🙏🙏🙏

                  UI'D :[protected]

                  Game Name:CIA MIDHUN

                  Guild :- Yes

                  Gmail :- [protected]@gmail.com

                  Level :- 67

                  This my real information. Please fast added time on my account Thank Garena Team.

                  Please sir Rerun my I'D
                  I'm waiting Sir...
                  _______Please Solve my request Sir____
                  You are most Hearted Sir 💝💖

                  I LOVE FREE FIRE GAME💖💝💖💖💖💖💝🌺
                  Hello,

                  Garena Free Fire Team.

                  My account has been Suspended. Please Sir come back my real account. The use of Third party applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the Game for Everyone Fiex this Problem.
                  2mount ago i'm playing BR Ranked mood. I'm sorry Sir
                  Once more chance Sir i'm promise to you never mistake again Sir. 🙏🙏🙏

                  UI'D :[protected]

                  Game Name:CIA MIDHUN

                  Guild :- Yes

                  Gmail :- [protected]@gmail.com

                  Level :- 67

                  This my real information. Please fast added time on my account Thank Garena Team.

                  Please sir Rerun my I'D
                  I'm waiting Sir...
                  _______Please Solve my request Sir____
                  You are most Hearted Sir 💝💖

                  I LOVE FREE FIRE GAME💖💝💖💖💖💖💝🌺
                  Hello,

                  Garena Free Fire Team.

                  My account has been Suspended. Please Sir come back my real account. The use of Third party applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the Game for Everyone Fiex this Problem.
                  2mount ago i'm playing BR Ranked mood. I'm sorry Sir
                  Once more chance Sir i'm promise to you never mistake again Sir. 🙏🙏🙏

                  UI'D :[protected]

                  Game Name:CIA MIDHUN

                  Guild :- Yes

                  Gmail :- [protected]@gmail.com

                  Level :- 67

                  This my real information. Please fast added time on my account Thank Garena Team.

                  Please sir Rerun my I'D
                  I'm waiting Sir...
                  _______Please Solve my request Sir____
                  You are most Hearted Sir

                  I LOVE FREE FIRE GAME
                  that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd. I shell be very Thankful to You. I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam. FF NAME : BABA TIWARI FF ID: [protected]
                  And my I'd hack please help me
                  My transfer my new email id [protected]@gmail.com
                  My freefire I'd like; 7348
                  My freefire Ievel ; 66
                  Thanks you
                  Sir I am very sad sir😭😭😭😭😭😭
                  Please sir my id remove sir🙏🙏🙏🙏🙏
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                    D
                    Dév Ű
                    Dec 3, 2021
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                    Address: Singapore

                    Dear Garenafree fire, .
                    please unban my I'd I use hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, please ( hack name, thirdparty application lulubox) I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                    ""I LOVE FREE FIRE GIVE ME A CHANCE""
                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                    PLEASE UNSUSPEND MY ACCOUNT UID[protected]
                    IN GAME DG DEVU YT STYLISH TEXT NOW I CAN'T GENERATED STYLISH TEXT
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                      សាមណេរ វ៉ាន់ ឆៃ
                      Dec 2, 2021
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                      Address: [email protected]

                      Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected]
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                        C
                        Cha Yan
                        from Mumbai, Maharashtra
                        Dec 2, 2021
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                        Address: sandeshkhali , north 24 parganas, 743446 , west bangal , INDIA

                        TEAM GARENA,
                        Hello Sir, my name is Chayan Das. I'm using free fire more than 2 Years, my account has been suspended.
                        More time I'm killed by a hacker in Ranked Game, I can't control my angry that’s why I am using glitch in my I'd, sorry for that never do again.
                        I can't live without GARENA FREE FIRE, Kindly give me my account I'm never misuse the chance
                        I have spent a lot of money and time on this account. Kindly unsuspended my account please please please help me
                        Thank you,
                        ID DETAILS.
                        UID: [protected]
                        Game Name: Legend c
                        Lv.62
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                          T
                          Timar kunbr
                          from Etah, Uttar Pradesh
                          Dec 2, 2021
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                          Address: Etah, Up

                          Dear gerena Free fire

                          Please unban my free fire Account

                          My in game UID... [protected]◥Jᴋʀ★ᴍᴏᴅɪ▓█

                          Thank you
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                            P
                            Parshant Waghmare
                            from Pune, Maharashtra
                            Dec 1, 2021
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                            Address: Karenjepool
                            Website: Consumer complent

                            MY FREE FIRE ID =[protected]
                            ID LEVEL=60
                            ID NAME=M.R.Dipak402
                            GMAIL=[protected]@gmail.com
                            FACEBOOK=Parshant Waghmare
                            PHONE NUMBER=[protected]
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                              R
                              Roni13
                              from Surat, Gujarat
                              Dec 1, 2021
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                              Address: Surat,gujrat

                              Please my account don't suspend..my freefire id is[protected]
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                                01 BHAVYA AHIRRAO 7-B
                                Dec 1, 2021
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                                My I'd was suspended for using hack pls give my I'd back
                                Id:-[protected]
                                Email:- [protected]@gmail.com
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                                  J
                                  Jyoti@prakash
                                  from Baripada, Odisha
                                  Nov 30, 2021
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                                  Address: As fast as possible

                                  Contact my mail id is jyotiprakash.[protected]@gmail.com and
                                  Game I'd is -[protected]
                                  Money debit but item not receive other wise refund my money
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                                    technogames007
                                    Nov 30, 2021
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                                    Address: Galaxis Building, 1 Fusionopolis Place #17-10, Singapore - 138522
                                    Website: ff.gerena.com

                                    Hello Gerena,

                                    I am feeling to being scammed, I have issues with Flameborn bundle I have 4 Tokens of Flameborn bundle but 5th Token cheat me, even after spending 1000 diamonds only for 5th token, I didn't got it, I don't remember exact number but near 2000 diamonds I have spended on that event but got nothing? yes all other rewards also used for spinning so every other reward I got also lost for spinning...

                                    So I request Gerena please give me Flameborn Bundle, I am not asking for free!, I have spending money to buy diamonds

                                    My name in FREE Fire: "SupremeRGx"
                                    Contact: LineID : SupremeRGx

                                    Plz return me my diamonds or give me flameborn bundle,

                                    I have stopped purchasing anything until Gerena not giving me Flamborn bundle
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                                      B
                                      Basir Saha
                                      Nov 30, 2021
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                                      Address: Tamilnadu

                                      Dear garena
                                      I AM FACING SOME TECHNICAL ISSUES IN MY GAME ID PLEASE SOLVE IT. AND I AM SURELY TELLING YOU THAT I WILL PLAY ONLY FAIR GAME PLAY PLEASE HELP ME 🙏🙏🙏
                                      THANK YOU
                                      My uid [protected]
                                      My name . B boss
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                                        K
                                        Kavindra Nath Mishra
                                        Nov 30, 2021
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                                        Address: Singapore

                                        By mistake I have done top up please return my money back please sir
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