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Updated: Apr 5, 2026
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 56

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P
Priyaff
May 16, 2023
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My ID Was suspended When I Was Playing The Game I didn't play with hacker but many times your mistake of hacker will join my team in CS Ranked Match. we know the player is hacker but all players in my team will report the hacker but you will ban my id valid for no reason. Many players are uninstalled the free fire max because of id suspended I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason,
This is my Humble Request to Free Fire Team To Unban My Account.🙏🏻And in ob 38 & 39 too many accounts are suspended because of hacker is come in our team please Garena unsuspend all acounts in Ob 40.
Player Name :-ƬɴㅤƤʀɪʏꫝㅤ❤
Player I'd :- [protected]
I'd level :- 66
Id suspended date :- 07/05/2023
Topup amount:10, 000 ++
Likes: 12000+
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    P
    Priyaff
    May 16, 2023
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    My ID Was suspended When I Was Playing The Game I didn't play with hacker but many times your mistake of hacker will join my team in CS Ranked Match. we know the player is hacker but all players in my team will report the hacker but you will ban my id valid for no reason. Many players are uninstalled the free fire max because of id suspended I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason,
    This is my Humble Request to Free Fire Team To Unban My Account.🙏🏻And in ob 38 & 39 too many accounts are suspended because of hacker is come in our team please Garena unsuspend all acounts in Ob 40.
    Player Name :-ƬɴㅤƤʀɪʏꫝㅤ❤
    Player I'd :- [protected]
    I'd level :- 66
    Id suspended date :- 07/05/2023
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      P
      Pankaj jagat
      May 16, 2023
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      Address: Odisha.

      Hii
      Please unban my account 70 level 1190 like iam 3 year old free fire player i request you please unban my account
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        P
        Pankaj jagat
        May 16, 2023
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        Address: Odisha sundargarh

        Hii
        Garena aim playing free fire after 3 year
        Iam west my money in game my account is banned lease unban my account iam west my money
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          م
          منه اكتر ريم
          May 16, 2023
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          Address: Freefire

          Ff team my idban plase back my id

          U id [protected]

          Plase back my id 🥺🥺🥺
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            م
            منه اكتر ريم
            May 16, 2023
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            Address: free fire

            Ff team my idban plase back my id
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              R
              [email protected]
              May 16, 2023
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              Address: Islamabad

              Assalamualaikum,
              Sir, my account is suspended been kindly please help me my u id [protected] please help me
              Thank you Garena Team 💓💓
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                M
                Maswanganyii Tedd
                May 16, 2023
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                I'm complaining about my free fire account ban for even though I was not using hacks.
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                  F
                  Free fire ID
                  May 16, 2023
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                  Address: Andra Pradesh
                  Website: garena free fire max

                  Hey garena free fire max i have a complain on my free fire max Id or free fire max account... I have not use any hack or anti-hack but my account was suspended..

                  Without any reason why should my id was suspended ?

                  So remove suspension in my id

                  Uid :- [protected]
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                    A
                    Aman1212_12
                    May 15, 2023
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                    I am playing free fire since more than 3 years I think and my level is about 59 I am having 1200+ likes and my account got suspended even though I didn't use any hacks and I am also a regular diamond buyer and I loved to play I searched in youtube how to get un suspended but they were using some hacks and I dont want my account to get banned so I did not use them plz respond to my plead
                    Waiting for ur response
                    Thanking You
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                      V
                      Vinit Deshmukh
                      May 15, 2023
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                      Address: [email protected]

                      Dear Garena officer,
                      Sorry sir for hack use please help me 😔😔😔
                      I don’t use hack, give me a chance one time . with out free fire I Wii die.
                      Free fire is life . I invest 5000 rs in my I’d please sir please.😭😭

                      But my free fire account is suspended because my friend is used hack in my account so I request to you please unsuspend to my account

                      My free fire uid is[protected]
                      Game name is – shadow

                      Please Garena unban my I'd my I'd level is 70 and 6000 like Please Garena unban my I'd I request you to unban 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺😭😭😭😭😭😭...⇄
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                        N
                        Nishant Ranja
                        May 15, 2023
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                        Resolved

                        Banned

                        Address: Baghmarwa.po.masaudha.nardiganj
                        Website: Garena

                        Sir i am using hack in free fire only for fun but I don't know you banned my I'd my free fire I'd is [protected] please unban my I'd this account are login in Facebook.my email address is [protected]@gmail.com and password is GJ15FANS please unban my I'd or refund my money in this email I live in india. Please unban my I'd 🥺🥺🥺🥺...
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                        O
                        Ovesh shah
                        from Udaipur, Rajasthan
                        May 15, 2023
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                        Dear garena i am old player of ff and also a lover of ff i not use any hack. I use only a skin tool. You ban my id without any valid region. Unban my id at any cost. I not use any hack
                        F[censored]id - [protected]
                        Game name= GT DEADPOOL
                        View replies
                        Dear Garena Free Fire Team please help I have been
                        playing free fire game for 2year8months I have
                        used a hack my ID is banned for no reason please help me bac
                        my ID please don't bake my ID any day I will not play
                        free fire. Please help me thanks for taking so long
                        Bangladesh sarver
                        Before I take the last event, my ID has become a band
                        Please give me back my ID, [protected] will top up
                        Ad
                        My UID:- [[protected]]
                        My name: BIG~DADDY20K
                        Level:-65
                        Reply
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                          A
                          ALEX DUNCE U FCK
                          May 15, 2023
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                          Resolved

                          Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore - 138522

                          Hello, Team Garena Free Fire

                          Please unban my account I am sure that you don't have any poof that I was the using hacks if you have any poof show me please if i am not guilty of doing third-party can you please unban my account please. I reallllllly like this game and spend a fair sum of money on the game so please can you unban my account please I begging you Team garena.

                          Id [protected]
                          Name 式神ㅤㅤH4CK⚡

                          Please Team Garena please 😔😢
                          May 15, 2023
                          Complaint marked as Resolved 
                          Garena Complaint Status Update [ID: 3429652] They contacted me and told me to say what kind of problems I'm having so let me tell you my account us suspended for no reason no one spoke to my and told told me y I got suspended so please can you unban my account
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                            K
                            Kapoor Diksha
                            May 15, 2023
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                            Address: K-005. Golf green. Plot no gh6 crossing republic near Indian gas agency

                            Hii
                            Sir please unsuspend my I'd please sir 🙏🙏🙏
                            Uid.[protected]
                            My name varun
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                              A
                              ALEX DUNCE U FCK
                              May 15, 2023
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                              Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore 138522

                              Hello, Team Garena Free Fire

                              Please unban my account I am sure that you don't have any poof that I was the using hacks if you have any poof show me please if i am not guilty of doing third-party can you please unban my account please. I really like this game and spend a fair sum of money on the game so please can you unban my account please I begging you Team garena.

                              Id [protected]
                              Name 式神ㅤㅤH4CK⚡

                              Please Team Garena please 😔😢
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                                R
                                Rdxboy@usr
                                from Yavatmal, Maharashtra
                                May 14, 2023
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                                Address: ffsupportind.garena.com
                                Website: ffsupportind.garena.com/hc/en-us?level=0&os=Android+v94.0.4606.85&tf_id=1067549059

                                Hello
                                My FREE FIRE id was suspended please unsuspend my FREE FIRE id i am not using abnorma activities
                                Uid=[protected]
                                In-game name=_ʜᴀᴛᴇ_ˡᵒᵛᵉ
                                Thanks.
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                                  R
                                  Ravi Uppi
                                  May 14, 2023
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                                  Address: Mysore

                                  Hi‚
                                  Sir ‚
                                  I am very old free fire player but I have a problem
                                  My account was hacked by someone and guy used some hack on my account due to which my ID got banned after I'd ban this guy gave me back my ID password again. My ID is ban due to which I am very worried so please my requset to you please unban my ID I am very worrked so plz please help me
                                  I want unbanne my free fire account please 😭😭😭😭😭

                                  In game name = RED 444❤️
                                  UID = [[protected]]
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                                    T
                                    TD Amri
                                    May 14, 2023
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                                    Address: Singapore

                                    I'm complaining about my banned free fire account. As free fire bans all accounts having abnormal activities, but I'm a true free fire player and never intended to use the hack in free fire but I used to play it on my computer.
                                    I love doing top-up and free fire but free fire broke my faith. This would not be less than a miracle for me to see my id unbanned. FREE FIRE it is a heavy request to unban my precious account.

                                    Thank You
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                                      J
                                      Johnny sins
                                      from Chennai, Tamil Nadu
                                      May 14, 2023
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                                      Address: Singpore

                                      Hello sir dear garena freefire, .
                                      Please unban my I'd .I use config file hack one Time just for fun please unban my freefire account id([protected])Once unbanned my freefire account in future I never used any hack I spend almost 50, 000INR it's my old I'd Iam also belong to a poor family please unban my freefire account please, please .I HOPE YOU UNBAN MY FREEFIRE ACCOUNT
                                      '''I LOVE FREEFIRE GIVE ME A CHANCE '''GIVE ME A CHANCE 'I PROMISE I NEVER USED ANY THIRD PARTY APPLICATIONS AND FILES

                                      PLEASE UNSUSPEND MY ACCOUNT
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