Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 564

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anandapriyaj Priya
Jul 27, 2021
Report
Copy

For the last one week I didn't got the special airdrop please help me to get the special airdrop
Garena customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    THE ACE GAMING FF
    Jul 27, 2021
    Report
    Copy

    Dear sir my account of freefire[protected] has been hacked last night... and i would like to cordinate with u to suspend or get my account back.. i am ready to provide all evidence of hacked by hacker my fren..i am waiting for ur response regarding
    Garena customer support has been notified about the posted complaint.
    Helpful
    3 other people found this review helpful
    3 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SENIOR GAMER
      Jul 27, 2021
      Report
      Copy

      Address: Satara

      My free fire account is hacked. Ppz help me. One of the ff account buyer dealer said he wants to buy my account but he cheated on me. He change my fb account and gmail and password and also changed my mobile number. I want to connect my free fire account with google not with fb plz help me
      My uid[protected]
      In game name - VAMIKA
      +1 photos
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        SENIOR GAMER
        Jul 27, 2021
        Report
        Copy

        Address: Kanhangad
        Website: Cousumercomplaints.in

        My free fire account is hacked. I was in a talk with a ff id dealer who buys the id and sells it. But he cheated on me. He change my fb account by changing my gmail id and password and also my mobile number. Plz help me. My id was on 70 lvl and I'm ur old player. Plz its a humble request plz help me.
        Garena customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Giri creations
          Jul 26, 2021
          Report
          Copy

          My game is not working perfectly. Ping is very high in clash squad ranked game and I can't take any rewards in the game. Please do something immediately
          Garena customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vijay Gaming F
            Jul 26, 2021
            Report
            Copy

            My google account has missed so I will change google account to Facebook account how to change the free fire id
            Garena customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Armaan5454
              Jul 26, 2021
              Report
              Copy

              Address: [email protected]

              Hello sir I am free fire player 3 year old .
              My I'd get suspended . As I love free fire it is a very good game but don't out water on someone's hard work . See you know that how much it take time to knowlock 40 level so . Please unban my I'd
              [protected] uid
              armani3358w
              +1 photos
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                stetus boy
                Jul 26, 2021
                Report
                Copy

                Hello sir I am free fire player old player sir please my account diamond send please sir old player is sir please sir...my 5000 please sir ...my account [protected] I Love free fire 🔥😎😎 sir ... more Love ...
                Garena customer support has been notified about the posted complaint.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nithesh NK
                  Jul 26, 2021
                  Report
                  Copy

                  Address: Chennai
                  Website: Garena.Com

                  Id suspended
                  Hello
                  Sir,
                  My Free Fire is suspended because I am using
                  Mod apk. Sorry sir I will never do like this. With respect
                  Please unban my Free Fire Game. Please I request you to unban my Free Fire Game. Sorry sir it is my mistake to use mod apk. I am so sorry from my heart I will never use
                  Mod apk and other apps.

                  Dear Sir,
                  Please Please, request you to unban my Free Fire Game uid[[protected]]

                  Please Unban my ID[[protected]].🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

                  Please sir I promise you I will never do this . This is my first and old id please sir I request you to unban this id. Please sir
                  My uid:[protected]
                  My Id name: Alͥωaͣyͫs ᴺᵏ
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nithesh NK
                    Jul 26, 2021
                    Report
                    Copy

                    Address: Chennai

                    2021
                    I have been playing Free Fire for a year and a half and I have an account suspended for the last 5 days.
                    I contacted Free Fire about this problem. He said that account suspension is caused by hacking and using third party applications but I told that I did not use the Ganpati application, since then their response is not coming
                    please help me
                    My account uid:[protected]
                    My account name: Alͥωaͣyͫs ᴺᵏ
                    Garena customer support has been notified about the posted complaint.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Niwas Jack
                      Jul 26, 2021
                      Report
                      Copy

                      Address: Chennai

                      I am SH~DRAKE my free fire name and my uid is[protected]. I am playing free fire for three years and never used any hack or glitch files in game. I hate hackers and cheaters. I have spended more than 15000 but I don't know the reason why my id is banned. Please help me sir please help me to recover my id back. Please unban my id. Thank you.
                      +1 photos
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Niwas Jack
                        Jul 26, 2021
                        Report
                        Copy

                        Address: Chennai

                        I am SH~DRAKE free fire name and my uid is[protected]. I am playing free fire for three years and never used any hack or glitch files. But yesterday my free fire id got suspended and I don't know the reason. Please help me garena I need my id back. I have spended more than 15000 rupees in the game. But I don't know why my id got banned. Please recover my id. Please. I need my id back please.
                        +1 photos
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Niwas Jack
                          Jul 25, 2021
                          Report
                          Copy

                          Hi sir/madam. I am sh~drake my free fire uid is[protected].
                          I never used any hack or glitch files to play free fire and i hate hackers too. I support fair gaming. I don't know why my i'd got suspended. Please help me. I need my i'd. I'm playing free fire more than 3 years. Please help me. I want my free fire account back.
                          +1 photos
                          Garena customer support has been notified about the posted complaint.
                          Jul 25, 2021
                          Updated by Niwas Jack
                          My in game name is ꜱʜ~ᴅʀᴀᴋᴇ . My free fire id is[protected]. Please help me to recover my suspended id. Please.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Niwas Jack
                            Jul 25, 2021
                            Report
                            Copy

                            Address: CHENNAI

                            I never used any hack or glitch files. Without any reason my i'd got suspended. I still don't know why they suspended my i'd. I'm playing free fire for three years and i can't live without free fire. I need my i'd please help me.
                            +1 photos
                            Garena customer support has been notified about the posted complaint.
                            Jul 25, 2021
                            Updated by Niwas Jack
                            MY GAME UID IS 26665604
                            GAME NAME SH~DRAKE
                            I SERIOUSLY NEED MY FREE FIRE I'D BACK. PLEASE HELP ME.
                            Helpful
                            4 other people found this review helpful
                            4 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Haris Usman
                              Jul 25, 2021
                              Report
                              Copy

                              My friend is use hack that is soo long to use I am requesting you to ban his I'd no. Is[protected]
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dippro
                                Jul 24, 2021
                                Report
                                Copy

                                Address: Krisnanagor,jababazer, India

                                I don't know why my Free fire account has been banded by Garena Company. However, for whatever reason I want to see back my ID anyway. Uid [protected]
                                Garena customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  E
                                  Emodc Carrthy
                                  Jul 24, 2021
                                  Report
                                  Copy

                                  Address: Garacharma TTI road
                                  Website: www.xvideos.com

                                  Dear Garena
                                  My Free fire account has been suspended.I never use hack or mod apk and I never played with hacker also.ldon't know how my Free fire account has suspended.please... Garena please review my Free fire ID.I promise I will never break your rule and privacy policy and i have not play with hacker also when i see hacker will report you but please... Garena please...Garena please review my Free fire ID and recovery it plese.
                                  Thank you
                                  Garena customer support has been notified about the posted complaint.
                                  Jul 24, 2021
                                  Updated by Emodc Carrthy
                                  Dear Garena
                                  My Free fire account has been suspended.I never use hack or mod apk and I never played with hacker also.ldon't know how my Free fire account has suspended.please... Garena please review my Free fire ID.I promise I will never break your rule and privacy policy and i have not play with hacker also when i see hacker will report you but please... Garena please...Garena please review my Free fire ID and recovery it plese.
                                  Thank you

                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    VinayDu91805827
                                    Jul 24, 2021
                                    Report
                                    Copy

                                    Address: Allahabad.Uttarpradesh

                                    Hello sir.
                                    My Account is Suspended but Broken rule problem.
                                    My mistake.
                                    Please return my Account.
                                    Thanks.
                                    +1 photos
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Address: Krishnogor

                                      Halo garena my akaunt it has been suspended please unban my akaunt uid [protected]...
                                      +2 photos
                                      Helpful
                                      3 other people found this review helpful
                                      3 found this helpful
                                      Write a comment
                                      Report
                                      Copy
                                      O
                                      Only Gaming23
                                      Jul 23, 2021
                                      Report
                                      Copy

                                      Address: Thane4403
                                      Website: Garena

                                      I no use any hack in my account But my id is suspended so i request you (Garena free fire) please recover my I'd -[protected]
                                      +1 photos
                                      Garena customer support has been notified about the posted complaint.
                                      Helpful
                                      3 other people found this review helpful
                                      3 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit