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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 564

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R
Reddy Ravi Kumar
Aug 13, 2021
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Address: Andhra pradesh

While iam purchasing a airdrop, my amount is debited from redeem code and not return back to me.
Garena customer support has been notified about the posted complaint.
Aug 13, 2021
Updated by Reddy Ravi Kumar
It is not solved . My amount is not get back
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    B
    Banna Rider
    Aug 12, 2021
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    Address: At garal

    Realme 7
    Garena customer support has been notified about the posted complaint.
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      M
      Mohammed Riyash
      Aug 12, 2021
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      Use like mod and cheat of my game so why you suspended me I know already if hack used ban account but I not use any cheat, ban and mod
      so recovery id soon as confirm

      Game name :T么G彡REYASH࿐

      Uid :[protected]

      lvl:53

      likes:627

      phone model :CPH1909

      IMEI :[protected]

      region : India

      any hack : (no)

      gmail : banu*******8*[protected]@gmail.com

      password :********(protect)

      PLS RECOVERY MY ACCOUNT
      Garena customer support has been notified about the posted complaint.
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        R
        Rajrani Jain
        Aug 12, 2021
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        Address: Shastri park, Street no-8,

        Garena today I top up of 80 ruppees, but diamond not come, they take my miney, give me diamonds, or my ruppees back
        Garena customer support has been notified about the posted complaint.
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          S
          Santhira Santhira
          Aug 12, 2021
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          Address: "Xxxxxxxxxxxxxxx

          Please help me.. I have don't used hack apps. But my I'd has been suspended
          Please free fire.. Fastly recover my account.. My I'd
          Name 7H.WHIT3347H
          Please recover my account fast
          I don't used hack apps but my I'd has been suspended

          Please recover my I'd [protected]
          🙏🙏😭🥺🥺🥺🥺
          Garena customer support has been notified about the posted complaint.
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            F
            FF king
            Aug 12, 2021
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            Address: Singapore

            Hello,
            I am a fire free user. My account was banned last night. I was offline and i do not use any cheat programs. Please check my details again and return my account.
            My player id : [protected]
            Garena customer support has been notified about the posted complaint.
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              B
              Briston
              Aug 12, 2021
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              Address: Tamilnadu

              FB name: Briston jeneesh
              Email: [protected]@gmail.com
              Phone no:[protected]
              F[censored]id:[protected]
              Old recoveryy id
              Garena customer support has been notified about the posted complaint.
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                A
                Anup Basumatary
                Aug 11, 2021
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                Address: Free fire

                Iam not hek sir what is suspendet id [protected]
                Garena customer support has been notified about the posted complaint.
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                  A
                  A. Kathir
                  Aug 11, 2021
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                  Address: Irippukuricy 607804 , cuddalore district

                  Recently someone hacked my free fire account and i'cant login into my account please help me to recover it if you need any proof contact me;[protected]
                  Garena customer support has been notified about the posted complaint.
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                    I
                    Ivan Murao
                    Aug 11, 2021
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                    Address: Metropolitan Manila, Quezon City

                    I wanted to change my mobile phone number from my garena account because the current one is gone but, I can't receive any OTP via SMS. I've been waiting for almost 1 day for that verification since it said to may take a minute or longer to arrive.
                    Garena customer support has been notified about the posted complaint.
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                      અરવિંન મફા ભાઈ
                      Aug 10, 2021
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                      Address: Gujarat

                      Garena please my ID Recovery Kardo please My Naam Arvind
                      Garena customer support has been notified about the posted complaint.
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                        9
                        9832176597
                        Aug 10, 2021
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                        Address: Bill.Gouriara.(p.o.karkha)Dist/Dakshin.Dinaj.pur,

                        Hello free fire india office my id was supposed iam not use hack no diamond hack without region my supposed plz my id unbanned my uid./[protected] ...
                        Garena customer support has been notified about the posted complaint.
                        Aug 10, 2021
                        Updated by 9832176597
                        Hello free fire india office my id was supposed iam not use hack no diamond hack without region my supposed plz my id unbanned my uid./[protected] ...

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                          R
                          Raja Shafiq Shah
                          Aug 9, 2021
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                          Address: Khabazaar,anantnag,kashmir, Near lalpathlab

                          Why dont my ID doesnt receive any special drop since last three months ? The special drop should be restored again or I may change the game platform to some other game!
                          Garena customer support has been notified about the posted complaint.
                          [protected] my ID doesnt receive any special airdrop plx see into it...resolve it fast.
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                            E
                            Eshuverma
                            Aug 9, 2021
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                            Address: [email protected]

                            Please help me.. I have don't used hack apps. But my I'd has been suspended
                            Please free fire.. Fastly recover my account.. My I'd[protected]
                            Name 『ⓅⓎⒸⒽⓄ』๒๏ץร⁴.
                            Please recover my account fast
                            I don't used hack apps but my I'd has been suspended.

                            Please recover my I'd[[protected]]
                            『ⓅⓎⒸⒽⓄ』๒๏ץร⁴
                            Garena customer support has been notified about the posted complaint.
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                              P
                              Paresh Khetariya
                              Aug 9, 2021
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                              I was purchased the diamonds in freefire but nothing were added. I lost my money of 29/-
                              Refer : [protecte IGALSCELE09
                              Purchase order. I need immediate response. I lost my money because of you only. I need the diamonds back and amount refund. I lost my time and money due to your fraud service. I will give you a cyber complaint on your company.
                              Garena customer support has been notified about the posted complaint.
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                                J
                                Aug 8, 2021
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                                Address: Haryana Hathin near plawal pincode 121103

                                Hello sir.
                                My Free fire is is with facebook i want to transfer my id in gmail . please do it as soon as possible
                                my contat number is [protected] and you mail me on [protected]@gmail.com.
                                Please fix my problem as soon as possible
                                Garena customer support has been notified about the posted complaint.
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                                  C
                                  Czcharizard
                                  Aug 8, 2021
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                                  Respected manager I have still not recieved any lot crate from booyah which I have in 30 min watching.
                                  I had won winterlands dress loot crate.
                                  Pls send out in my mail to
                                  Uid [protected]
                                  Garena customer support has been notified about the posted complaint.
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                                    K
                                    ksnr123
                                    Aug 8, 2021
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                                    Address: Gujarat

                                    Sir a free fire player who playing with me for 5 months at last I want his I'd because he has criminal boundle. He told me that you pay 7000 rupey on phonepey and I will give I'd password on whatsApp. I have given 7000 rupey but he did not gave me I'd password. He was also block me from all contact sources. Dear garena I want you ban his I'd please help me😭😭😩🙏🙏🙏😩😩😩

                                    His uid in game[protected]
                                    Name MR ROHIT
                                    Garena customer support has been notified about the posted complaint.
                                    Hello garena I purchased voucher from winzo gold but redeem code already used and I didn't receive any diamond in my account please refund my money are give my diamond I top up 1550rs
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                                      M
                                      MGmonu
                                      Aug 7, 2021
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                                      Address: Sapaha Road, Near The ICICI Bank

                                      [protected]@legendary
                                      Id[protected]
                                      Level 58
                                      Like 1201
                                      Sir, i am not able to login my original account that like with my facebook instead of that when I login a new account open form the same Facebook account .when I login in other devices I am not able to login my original account a new account open with my facebook account and my original account open only in my device and today my account deleted form my device and I am not able to login .
                                      So please solve my problems .
                                      Garena customer support has been notified about the posted complaint.
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                                        N
                                        Nahidxyt
                                        Aug 6, 2021
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                                        This uid:[protected] woner is cheater he take daimond from me but he didn't pay please our garena lord Help us and permanently ban his id
                                        Garena customer support has been notified about the posted complaint.
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