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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 566

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P
PsyREX
Aug 1, 2021
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I purchased the last Elite pass, now a new season started, but in my profile the previous season's pass badges aren't showing anymore, please fix this
id name- 卩丂ㄚ尺乇乂
Garena customer support has been notified about the posted complaint.
Plzz show my elite pass badges and elite pass I upgraded the previous elite pass plzz check
Uid-[protected]
In game name- TYI_GOD-OP
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    San Yon
    Aug 1, 2021
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    Missing July 2021 Elite Pass Badgs..
    ID:[protected]

    PLEASE DO THE NEEDFUL..
    Garena customer support has been notified about the posted complaint.
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      Arjun j
      Jul 31, 2021
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      I bought a special airdrop for 29rs which had 299 diamonds... i did not recieve it after topping up. pls look into it and send me those 299 diamonds.
      Garena customer support has been notified about the posted complaint.
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        Lokesh Majhi
        Jul 31, 2021
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        Address: Kolkata, Bhardhman, Memari

        Hello sir my free fire id suspend hogaya mera dost ka pass tha usne mera id leke hack karke tening 1macth khela meroko malu nehi tha please help me please sir me Sam ko game open Kar ne gaya dekha your account has been broken rules and restrictions has been suspended mera id 69level ka tha please help me please uid=[protected]
        Garena customer support has been notified about the posted complaint.
        Jul 31, 2021
        Updated by Lokesh Majhi
        Sir help me my account unsaspend kardo please please My Name Lokesh Majhi
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          K
          Krishna Anna
          Jul 31, 2021
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          Address: Yerraguntla

          I didn't give number or otp or password but he changed my facebook account as hisfacebook account by hack
          Garena customer support has been notified about the posted complaint.
          Jul 31, 2021
          Updated by Krishna Anna
          My uid[protected]
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            S
            sarveshdeshmukh
            Jul 31, 2021
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            I play on bluestacks and I am not able to join custom room in pc. Please resolve this issue as soon as possible.
            Thank you.
            Garena customer support has been notified about the posted complaint.
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              S
              Shiva marko
              Jul 30, 2021
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              Address: Mp

              Don, t hack my phone please please Reply
              Garena customer support has been notified about the posted complaint.
              Jul 30, 2021
              Updated by Shiva marko
              Don, t hack my phone please please Reply
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                A
                Anirudd63022759
                Jul 30, 2021
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                Address: Purulia

                Hello fire my ff id is a suspand
                Place sir my id unsuspand .
                My uid-[protected]
                Gameid-Badboy Q3414F
                Leavel id -55
                Garena customer support has been notified about the posted complaint.
                Jul 30, 2021
                Updated by Anirudd63022759
                My freefire account unsuspand
                Aug 03, 2021
                Updated by Anirudd63022759
                Unsuspand sir please
                Aug 03, 2021
                Updated by Anirudd63022759
                Resolved to my id sir
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                  J
                  JUSTIN GAMING
                  Jul 30, 2021
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                  Address: Pakur jharkhand

                  Hlooo garena i want my id one day I was plY ff then I have seen in vidio how to hack i was one to hack in noob account but I use hack in my real account I was telling very nice that my it was going only head short after 2 day my id has been suspended I have become very sad I ask to my from how my ff it become e suspend my frind told you have use have that so y your id have been sepppended brooo please help me garena i want my id [protected] please
                  Garena customer support has been notified about the posted complaint.
                  Jul 30, 2021
                  Updated by JUSTIN GAMING
                  Hlooo please help me I want my id have been sepppended brooo please me garena my id [protected]

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                    P
                    Prathwish Shetty
                    Jul 30, 2021
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                    Garena free fire I have lost my rs 800 for top upping 1060 diamond
                    I have paid the amount but it's not saying that payment success full. So plzzz give backk the money or diamond plzz do something.
                    Because I have list the amount
                    Garena customer support has been notified about the posted complaint.
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                      A
                      Anime Hzl
                      Jul 30, 2021
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                      Address: Assam

                      Hi garena
                      there are abnormal activities in my account -[protected] so please help me to unsuspend my account
                      sir, please help me
                      I have only 1 id of free fire
                      thank you free India
                      Garena customer support has been notified about the posted complaint.
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                        W
                        we are memer
                        Jul 30, 2021
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                        Address: Bolpur
                        Website: Free fire

                        Hello Garena,
                        Hello Sir, my name is Abhijit. I'm using free fire have been last 10 months more, my account has been suspended.

                        4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                        But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk. I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                        Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is Call_Me_Mr.X, my user ID is:[protected]

                        Please give me my last chance... I Love Free Fire...
                        Please give me a last chance sir,

                        Nickname= Call_Me_Mr.X

                        user ID= [protected]
                        Garena customer support has been notified about the posted complaint.
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                          A
                          Ayush FF
                          Jul 29, 2021
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                          Address: Mumbai goregoan east sontash nagar

                          Plzz give my account my id is hacked
                          [protected] this is my uid
                          Garena customer support has been notified about the posted complaint.
                          Jul 29, 2021
                          Updated by Ayush FF
                          Plzzz give me my id plzzz gerana
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                            P
                            Purple_ Gaming
                            Jul 29, 2021
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                            Hello Garen team
                            My id will be ban I cannot use any hack or mod please unban it
                            Uid-[protected]
                            In Game name -ⓋPGㅤRITESHㅤꪜ
                            Thank you
                            Garena customer support has been notified about the posted complaint.
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                              A
                              Abdul Rashhed
                              Jul 29, 2021
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                              Address: No. 8/5 shanmugarayan Lane sevenewels chennai

                              Dear sir.
                              My free fire Google I'd is hacked for past 2 month my hacked I'd is [protected]@gmail.com so plss make a try to recover it I have top up the account for upto 50000 rupees so plsss make the complaint very serious and try to recover it
                              Garena customer support has been notified about the posted complaint.
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                                Dark Angel
                                Jul 29, 2021
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                                Address: Upper perbing near perbing school perbing Doban, Gpu,perbing south Sikkim,

                                Here complain regarding my freefire I'd my I'd got automatically logout h show your I'd has been login in another device...
                                I want garena to look over the issue m facing asap.
                                And questions from where my I'd getting login...
                                Garena customer support has been notified about the posted complaint.
                                I don't want my I'd to be banned.
                                I spend lots of money on it.
                                I spend 1.5year to achieve..
                                Plz do something as soon as possible.
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                                  Rahul praska
                                  Jul 29, 2021
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                                  Address: Rayagada

                                  My google id is hacked
                                  Garena customer support has been notified about the posted complaint.
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                                    Sofiya Alim
                                    Jul 28, 2021
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                                    Address: Ramabai Aabedkar nagar jaitala road nagpur

                                    Pta nhi apne aap ban ho gyi please help me meri uid hai [protected]
                                    Garena customer support has been notified about the posted complaint.
                                    Please
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                                      K
                                      Knight Gaming Abhi
                                      Jul 28, 2021
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                                      Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

                                      Hello Garena,
                                      Hello Sir, my name is Abhi. I'm using free fire have been last 10 months, my account has been suspended.

                                      4 days ago I'm playing a rank match... in that match I'm killed by a hacker(stone hack).

                                      But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                                      Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account I'd is [protected] my user ID is:[protected]
                                      Garena customer support has been notified about the posted complaint.
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                                        A
                                        AKASH FF
                                        Jul 28, 2021
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                                        Hlo garena team,
                                        Give me my special airdrop in gold or convert my special airdrop purchase system from rupees into gold

                                        Thank you garena team
                                        Garena customer support has been notified about the posted complaint.
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