Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 566

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Local Park
Jul 20, 2021
Report
Copy

Address: J27/74 jainpura chora varansi UP india

Mai ne game karido se top up ki but daimond nahi aaya plase help me
Garena customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Anju Raut
    Jul 20, 2021
    Report
    Copy

    Address: India
    Website: Garena customer service. Com

    Hello garena I play free fire from a long time . I don't have much collection. So I used nicoo app that let me get free clothes but that was only glitch I didn't get it in real so I deleted that app and when I login next day it showed your account has been suspended please help me. My uid[protected]
    +1 photos
    Garena customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jay.dabhade
      Jul 19, 2021
      Report
      Copy

      Address: Plot No - 232, Ambika Nagar, Mukundwadi, Aurangabad, Mukundwadi

      I My Jay Have Top Up Rs 80 My Balance Is Deducted But Dimond Is No Credit In My Account And Pet Free Duck So Plz Give Mi Dimond And Duck Pet And My
      FF ID[protected]

      Transition ID-T2107192003033277603942
      Collect ID AXI0f8e3b758f9a42ddabbca[protected]
      +1 photos
      Garena customer support has been notified about the posted complaint.
      Jul 19, 2021
      Updated by Jay.dabhade       Plz Give Dimond And Duck Pet
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sayyed Fazil hussain
        Jul 19, 2021
        Report
        Copy

        I had not received weekly membership Dimoind and not received hip pop bundle.
        Garena customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Junior Mosha
          Jul 19, 2021
          Report
          Copy

          Address: 3237 khoza,vosloorus,rusloo
          Website: Consumercomplaints

          My account was suspended can you unsuspend it
          Garena customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            AG KARAN YT
            Jul 19, 2021
            Report
            Copy

            Address: Madhya Pradesh

            Sir
            Please my id give me i no hack please
            UID[protected]
            Name LE JAGUAR 750
            So thanks sir
            +1 photos
            Garena customer support has been notified about the posted complaint.
            Jul 19, 2021
            Updated by AG KARAN YT             Give up unsuspend my id thanks sir

            Helpful
            4 other people found this review helpful
            4 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Neeraj Neeraj Singh
              Jul 19, 2021
              Report
              Copy

              Site error Facebook
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Marthala Venkata Ravi Teja
                Jul 18, 2021
                Report
                Copy

                Address: SIINGAPORE [You can check address in google playstore].
                Website: ff.garena.com

                Scammer garena saying what they have given that i should take, what a policy?

                I bought male mercenary bundle they just changed name of commado bubdle in mail box and giving it as male ... . Please solve this issue

                They have been scamming..

                For other region expect india region people they have given originals.
                +3 photos
                Garena customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dioanshu
                  Jul 18, 2021
                  Report
                  Copy

                  Sir My I'd is not opening because my I'd Was suspended. Sir please fix my problem I'd [protected]
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dioanshu
                    Jul 18, 2021
                    Report
                    Copy

                    Address: Bhiwani

                    Sir My I'd is not opening because my I'd Was suspended. Sir please fix my problem
                    Garena customer support has been notified about the posted complaint.
                    View replies
                    My uid is [protected]

                    I'd Suspended - Comment #3862477 - Image #0
                    Reply
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      BIHARI CHHORA 420
                      Jul 18, 2021
                      Report
                      Copy

                      Address: Siwan
                      Website: Hekar

                      [protected] Hekar me ranck pucing hekar coming plzz id saspend plzz greena
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ashish Salve
                        Jul 17, 2021
                        Report
                        Copy

                        Address: Sonai, Maharashtra, india

                        Hi sir,
                        My name Ashish
                        I old player for free fire
                        But my free fire account is without reason suspended
                        Sir please help me my account recover please
                        Thanks, free fire community

                        My uid[protected]
                        In game name - BOSS ASHISH
                        +1 photos
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jitesh Patel..
                          Jul 17, 2021
                          Report
                          Copy

                          You banned my id please unban my id
                          By mistake I play free fire with a hacker then you banned my id I am to sad
                          So please unban my id help me
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ramangill1423
                            Jul 17, 2021
                            Report
                            Copy

                            Address: singapor

                            Perso is using hack of collection hack with the app name skin tool
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              K Klu
                              Jul 17, 2021
                              Report
                              Copy

                              Address: [email protected]

                              Dear Garena,
                              My Free Fire id suspended since 1 year for using third party apps but i never using third party apps so return my id as soon as possible I request you.
                              Free Fire id :[protected]
                              Free Fire username :- rohit3929s
                              Thank you.
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Harsh56799
                                Jul 16, 2021
                                Report
                                Copy

                                Address: Galaxis Building, 1 Fusionopolis Place #17-10, Singapore - 138522

                                Sir my ff id is suspended without any reason please [protected]
                                Please contact me on this email [protected]@gmail.com
                                Garena customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  I
                                  Indraj Sihag
                                  Jul 16, 2021
                                  Report
                                  Copy

                                  I am doing topup of 40000 daimond for gift to my brother but when my brother open his id there is no daimond top up and there is no history of daimond buy please recover my brother's daimond .
                                  His uid is = [protected]
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rithikdev
                                    Jul 16, 2021
                                    Report
                                    Copy

                                    Address: Garena Free Fire Company Barpeta, Assam 781302 https://maps.app.goo.gl/rBh1YxrycmFv5Dee7

                                    ([protected]) thise is my I'd number I have been refund for 500 rs .I realy sory about that I have cheat you sorry garena .I request you to remove the problem by clear the red dimond please I request you.
                                    I can support you.
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      CO2
                                      Jul 16, 2021
                                      Report
                                      Copy

                                      Address: Delhi

                                      I have video proof of a hacker squard.kindly ban their id.
                                      Garena customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kowshik Ganesh
                                        Jul 16, 2021
                                        Report
                                        Copy

                                        Address: Tamilnadu coimbatore Veerakeralam kaveri ammal nagar 641007

                                        Respect sir garena my id has been hacked pls recover and give it vk.com uid number[protected]
                                        Number is[protected] I request you to recover the I'd from hacker
                                        Garena customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Taashtime.com
                                          5
                                          (3)
                                          Gameloft
                                          1
                                          (51)
                                          Ace2Three
                                          2.4
                                          (289)