Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Oct 3, 2026
Complaints 12393
Resolved
811
Unresolved
11582
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 566

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chirag.B
Aug 2, 2021
Report
Copy

Hi sir,

My id was suspended cobra update im login
5:32pm suspended please unsuspend my id
my friend hack use in my id this my mistake sorry.
Hack details:
Name:CNUS TECH
Use hack: One match 3kill scope headshot aimbot
Please unsuspend my id please very very sorry 🙏🏻🙏🏻🙏🏻 unsuspend my id faithfully request.
Freefire Account detail:
Garena customer support has been notified about the posted complaint.
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajput Vikas Thakur
    Aug 2, 2021
    Report
    Copy

    Address: Distt Bilaspur (HP) village Jamli

    My free fire i.d suspended ho gaya hai please back my i.d mane i.d pe 10, 000 rupees lagye hai verna mera 10, 000 reppes back kare nhi to complaint for garena free fire head se back my account
    +1 videos
    Garena customer support has been notified about the posted complaint.
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      F
      Faizanka00
      Aug 1, 2021
      Report
      Copy

      Address: TALAB ROAD WAIDHAN SINGRAULI MADHYA PARDESH

      My I'd suspended without any reason, please return my account, recently my account Hacked by anyone, and what do with account I'dont Know, and next morning I recover my account and it's showing Ban, please Garena return my account
      Garena customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        PsyREX
        Aug 1, 2021
        Report
        Copy

        I purchased the last Elite pass, now a new season started, but in my profile the previous season's pass badges aren't showing anymore, please fix this
        id name- 卩丂ㄚ尺乇乂
        Garena customer support has been notified about the posted complaint.
        View replies
        Plzz show my elite pass badges and elite pass I upgraded the previous elite pass plzz check
        Uid-[protected]
        In game name- TYI_GOD-OP
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          San Yon
          Aug 1, 2021
          Report
          Copy

          Missing July 2021 Elite Pass Badgs..
          ID:[protected]

          PLEASE DO THE NEEDFUL..
          Garena customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Arjun j
            Jul 31, 2021
            Report
            Copy

            I bought a special airdrop for 29rs which had 299 diamonds... i did not recieve it after topping up. pls look into it and send me those 299 diamonds.
            Garena customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Lokesh Majhi
              Jul 31, 2021
              Report
              Copy

              Address: Kolkata, Bhardhman, Memari

              Hello sir my free fire id suspend hogaya mera dost ka pass tha usne mera id leke hack karke tening 1macth khela meroko malu nehi tha please help me please sir me Sam ko game open Kar ne gaya dekha your account has been broken rules and restrictions has been suspended mera id 69level ka tha please help me please uid=[protected]
              Garena customer support has been notified about the posted complaint.
              Jul 31, 2021
              Updated by Lokesh Majhi               Sir help me my account unsaspend kardo please please My Name Lokesh Majhi
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Krishna Anna
                Jul 31, 2021
                Report
                Copy

                Address: Yerraguntla

                I didn't give number or otp or password but he changed my facebook account as hisfacebook account by hack
                Garena customer support has been notified about the posted complaint.
                Jul 31, 2021
                Updated by Krishna Anna                 My uid[protected]
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sarveshdeshmukh
                  Jul 31, 2021
                  Report
                  Copy

                  I play on bluestacks and I am not able to join custom room in pc. Please resolve this issue as soon as possible.
                  Thank you.
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shiva marko
                    Jul 30, 2021
                    Report
                    Copy

                    Address: Mp

                    Don, t hack my phone please please Reply
                    Garena customer support has been notified about the posted complaint.
                    Jul 30, 2021
                    Updated by Shiva marko                     Don, t hack my phone please please Reply
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anirudd63022759
                      Jul 30, 2021
                      Report
                      Copy

                      Address: Purulia

                      Hello fire my ff id is a suspand
                      Place sir my id unsuspand .
                      My uid-[protected]
                      Gameid-Badboy Q3414F
                      Leavel id -55
                      Garena customer support has been notified about the posted complaint.
                      Jul 30, 2021
                      Updated by Anirudd63022759                       My freefire account unsuspand
                      Aug 03, 2021
                      Updated by Anirudd63022759                       Unsuspand sir please
                      Aug 03, 2021
                      Updated by Anirudd63022759                       Resolved to my id sir
                      Helpful
                      3 other people found this review helpful
                      3 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        JUSTIN GAMING
                        Jul 30, 2021
                        Report
                        Copy

                        Address: Pakur jharkhand

                        Hlooo garena i want my id one day I was plY ff then I have seen in vidio how to hack i was one to hack in noob account but I use hack in my real account I was telling very nice that my it was going only head short after 2 day my id has been suspended I have become very sad I ask to my from how my ff it become e suspend my frind told you have use have that so y your id have been sepppended brooo please help me garena i want my id [protected] please
                        Garena customer support has been notified about the posted complaint.
                        Jul 30, 2021
                        Updated by JUSTIN GAMING                         Hlooo please help me I want my id have been sepppended brooo please me garena my id [protected]

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Prathwish Shetty
                          Jul 30, 2021
                          Report
                          Copy

                          Garena free fire I have lost my rs 800 for top upping 1060 diamond
                          I have paid the amount but it's not saying that payment success full. So plzzz give backk the money or diamond plzz do something.
                          Because I have list the amount
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          4 other people found this review helpful
                          4 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anime Hzl
                            Jul 30, 2021
                            Report
                            Copy

                            Address: Assam

                            Hi garena
                            there are abnormal activities in my account -[protected] so please help me to unsuspend my account
                            sir, please help me
                            I have only 1 id of free fire
                            thank you free India
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              W
                              we are memer
                              Jul 30, 2021
                              Report
                              Copy

                              Address: Bolpur
                              Website: Free fire

                              Hello Garena,
                              Hello Sir, my name is Abhijit. I'm using free fire have been last 10 months more, my account has been suspended.

                              4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                              But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk. I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is Call_Me_Mr.X, my user ID is:[protected]

                              Please give me my last chance... I Love Free Fire...
                              Please give me a last chance sir,

                              Nickname= Call_Me_Mr.X

                              user ID= [protected]
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ayush FF
                                Jul 29, 2021
                                Report
                                Copy

                                Address: Mumbai goregoan east sontash nagar

                                Plzz give my account my id is hacked
                                [protected] this is my uid
                                Garena customer support has been notified about the posted complaint.
                                Jul 29, 2021
                                Updated by Ayush FF                                 Plzzz give me my id plzzz gerana
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Purple_ Gaming
                                  Jul 29, 2021
                                  Report
                                  Copy

                                  Hello Garen team
                                  My id will be ban I cannot use any hack or mod please unban it
                                  Uid-[protected]
                                  In Game name -ⓋPGㅤＲＩＴＥＳＨㅤꪜ
                                  Thank you
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Abdul Rashhed
                                    Jul 29, 2021
                                    Report
                                    Copy

                                    Address: No. 8/5 shanmugarayan Lane sevenewels chennai

                                    Dear sir.
                                    My free fire Google I'd is hacked for past 2 month my hacked I'd is [protected]@gmail.com so plss make a try to recover it I have top up the account for upto 50000 rupees so plsss make the complaint very serious and try to recover it
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dark Angel
                                      Jul 29, 2021
                                      Report
                                      Copy

                                      Address: Upper perbing near perbing school perbing Doban, Gpu,perbing south Sikkim,

                                      Here complain regarding my freefire I'd my I'd got automatically logout h show your I'd has been login in another device...
                                      I want garena to look over the issue m facing asap.
                                      And questions from where my I'd getting login...
                                      Garena customer support has been notified about the posted complaint.
                                      View replies
                                      I don't want my I'd to be banned.
                                      I spend lots of money on it.
                                      I spend 1.5year to achieve..
                                      Plz do something as soon as possible.
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Rahul praska
                                        Jul 29, 2021
                                        Report
                                        Copy

                                        Address: Rayagada

                                        My google id is hacked
                                        Garena customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Junglee Rummy
                                          2
                                          (1045)
                                          Gameloft
                                          1
                                          (51)
                                          RummyCircle.com
                                          3.3
                                          (2516)