Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 569

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bharatbhai Bhai Takodra
Jul 20, 2021
Report
Copy

Address: Junagadh

My I'd hack
Garena customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E
    Ebinezer ruban
    Jul 20, 2021
    Report
    Copy

    Hello sir/madam
    I am purchasing evo scar box today my uid [protected] I open it also but when I going to upgrade the token will be not added plz refund my 500 diamond or token. As soon as possible thank you.
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vanisree bathireddy
      Jul 20, 2021
      Report
      Copy

      Hello Garena i am not reciving any notification about 29 rupees special airdrop so i cant by any item in free fire please do fix the problem in my account uid:[protected] is my ff id please make it fast
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Local Park
        Jul 20, 2021
        Report
        Copy

        Address: J27/74 jainpura chora varansi UP india

        Mai ne game karido se top up ki but daimond nahi aaya plase help me
        Garena customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anju Raut
          Jul 20, 2021
          Report
          Copy

          Address: India
          Website: Garena customer service. Com

          Hello garena I play free fire from a long time . I don't have much collection. So I used nicoo app that let me get free clothes but that was only glitch I didn't get it in real so I deleted that app and when I login next day it showed your account has been suspended please help me. My uid[protected]
          Garena customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jay.dabhade
            Jul 19, 2021
            Report
            Copy

            Address: Plot No - 232, Ambika Nagar, Mukundwadi, Aurangabad, Mukundwadi

            I My Jay Have Top Up Rs 80 My Balance Is Deducted But Dimond Is No Credit In My Account And Pet Free Duck So Plz Give Mi Dimond And Duck Pet And My
            FF ID[protected]

            Transition ID-T2107192003033277603942
            Collect ID AXI0f8e3b758f9a42ddabbca[protected]
            Garena customer support has been notified about the posted complaint.
            Jul 19, 2021
            Updated by Jay.dabhade             Plz Give Dimond And Duck Pet
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sayyed Fazil hussain
              Jul 19, 2021
              Report
              Copy

              I had not received weekly membership Dimoind and not received hip pop bundle.
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Junior Mosha
                Jul 19, 2021
                Report
                Copy

                Address: 3237 khoza,vosloorus,rusloo
                Website: Consumercomplaints

                My account was suspended can you unsuspend it
                Garena customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  AG KARAN YT
                  Jul 19, 2021
                  Report
                  Copy

                  Address: Madhya Pradesh

                  Sir
                  Please my id give me i no hack please
                  UID[protected]
                  Name LE JAGUAR 750
                  So thanks sir
                  Garena customer support has been notified about the posted complaint.
                  Jul 19, 2021
                  Updated by AG KARAN YT                   Give up unsuspend my id thanks sir

                  Helpful
                  4 other people found this review helpful
                  4 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Neeraj Neeraj Singh
                    Jul 19, 2021
                    Report
                    Copy

                    Site error Facebook
                    Garena customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Marthala Venkata Ravi Teja
                      Jul 18, 2021
                      Report
                      Copy

                      Address: SIINGAPORE [You can check address in google playstore].
                      Website: ff.garena.com

                      Scammer garena saying what they have given that i should take, what a policy?

                      I bought male mercenary bundle they just changed name of commado bubdle in mail box and giving it as male ... . Please solve this issue

                      They have been scamming..

                      For other region expect india region people they have given originals.
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dioanshu
                        Jul 18, 2021
                        Report
                        Copy

                        Sir My I'd is not opening because my I'd Was suspended. Sir please fix my problem I'd [protected]
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dioanshu
                          Jul 18, 2021
                          Report
                          Copy

                          Address: Bhiwani

                          Sir My I'd is not opening because my I'd Was suspended. Sir please fix my problem
                          Garena customer support has been notified about the posted complaint.
                          View replies
                          My uid is [protected]
                          Reply
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            BIHARI CHHORA 420
                            Jul 18, 2021
                            Report
                            Copy

                            Address: Siwan
                            Website: Hekar

                            [protected] Hekar me ranck pucing hekar coming plzz id saspend plzz greena
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ashish Salve
                              Jul 17, 2021
                              Report
                              Copy

                              Address: Sonai, Maharashtra, india

                              Hi sir,
                              My name Ashish
                              I old player for free fire
                              But my free fire account is without reason suspended
                              Sir please help me my account recover please
                              Thanks, free fire community

                              My uid[protected]
                              In game name - BOSS ASHISH
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jitesh Patel..
                                Jul 17, 2021
                                Report
                                Copy

                                You banned my id please unban my id
                                By mistake I play free fire with a hacker then you banned my id I am to sad
                                So please unban my id help me
                                Garena customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Ramangill1423
                                  Jul 17, 2021
                                  Report
                                  Copy

                                  Address: singapor

                                  Perso is using hack of collection hack with the app name skin tool
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    K Klu
                                    Jul 17, 2021
                                    Report
                                    Copy

                                    Address: [email protected]

                                    Dear Garena,
                                    My Free Fire id suspended since 1 year for using third party apps but i never using third party apps so return my id as soon as possible I request you.
                                    Free Fire id :[protected]
                                    Free Fire username :- rohit3929s
                                    Thank you.
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Harsh56799
                                      Jul 16, 2021
                                      Report
                                      Copy

                                      Address: Galaxis Building, 1 Fusionopolis Place #17-10, Singapore - 138522

                                      Sir my ff id is suspended without any reason please [protected]
                                      Please contact me on this email [protected]@gmail.com
                                      Garena customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        I
                                        Indraj Sihag
                                        Jul 16, 2021
                                        Report
                                        Copy

                                        I am doing topup of 40000 daimond for gift to my brother but when my brother open his id there is no daimond top up and there is no history of daimond buy please recover my brother's daimond .
                                        His uid is = [protected]
                                        Garena customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          TimesofMoney
                                          1
                                          (1602)
                                          RummyCircle.com
                                          3.3
                                          (2516)
                                          EA Sports
                                          1
                                          (2)