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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 572

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K
Kályâñ Röçk
Jul 5, 2021
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I have not coming Rs 29 airdrop far 6months
Garena customer support has been notified about the posted complaint.
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    PIYUSH GAMING yt
    Jul 4, 2021
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    Address: Pandwa palamu

    Dear garena team,

    I am facing this error 4 days and it showing your account is suspended even I open YouTube then there sowing free fire headshot then I click that video then what steps that YouTuber do I am flow steps of that YouTuber I don't know that is hack script then I am playing only 1 time tranning then I am uninstall my free fire and again download from play store then I am login my free fire then saw your account suspended so please give me last warning me I don't da again and again please I request you fix it as soon as possible.

    Please give me last warning.🙏🙏🙏🙏🙏🙏
    sir please give me first and last warning me when I again do this, then my account and also divorce parament suspended.
    So, please give me last warning I am use 40 + 50 thousand rupees please give me last warning😭😭😭😭😭😭😭😭😭�...

    My account details,

    Game uid :- [protected]
    Game name :- ᎢʟᴡㅤᏒᴀᴅᴅʏ✓
    Diamond :- 06

    Thanks for after unsuspended my account
    Garena customer support has been notified about the posted complaint.
    Jul 04, 2021
    Updated by PIYUSH GAMING yt
    Dear garena team,

    I am facing this error 4 days and it showing your account is suspended even I open YouTube then there sowing free fire headshot then I click that video then what steps that YouTuber do I am flow steps of that YouTuber I don't know that is hack script then I am playing only 1 time tranning then I am uninstall my free fire and again download from play store then I am login my free fire then saw your account suspended so please give me last warning me I don't da again and again please I request you fix it as soon as possible.

    Please give me last warning.🙏🙏🙏🙏🙏🙏
    sir please give me first and last warning me when I again do this, then my account and also divorce parament suspended.
    So, please give me last warning I am use 40 + 50 thousand rupees please give me last warning😭😭😭😭😭😭😭😭😭😭😭😭😭😭

    My account details,

    Game uid :- [protected]
    Game name :- ᎢʟᴡㅤᏒᴀᴅᴅʏ✓
    Diamond :- 06

    Thanks for after unsuspended my account
    Jul 04, 2021
    Updated by PIYUSH GAMING yt
    Dear garena team,

    I am facing this error 4 days and it showing your account is suspended even I open YouTube then there sowing free fire headshot then I click that video then what steps that YouTuber do I am flow steps of that YouTuber I don't know that is hack script then I am playing only 1 time tranning then I am uninstall my free fire and again download from play store then I am login my free fire then saw your account suspended so please give me last warning me I don't da again and again please I request you fix it as soon as possible.

    Please give me last warning.🙏🙏🙏🙏🙏🙏
    sir please give me first and last warning me when I again do this, then my account and also divorce parament suspended.
    So, please give me last warning I am use 40 + 50 thousand rupees please give me last warning😭😭😭😭😭😭😭😭😭😭😭😭😭😭

    My account details,

    Game uid :- [protected]
    Game name :- ᎢʟᴡㅤᏒᴀᴅᴅʏ✓
    Diamond :- 06

    Thanks for after unsuspended my account
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      S
      Siva Pole
      Jul 3, 2021
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      Address: Hyderabad

      I am topup complete but not diamonds and not my money is back
      Garena customer support has been notified about the posted complaint.
      My money is please back
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        யாழி யாழி
        Jul 3, 2021
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        Address: India,Tamiladu ,pudukkottai (dt)

        Hii garena .. my free fire id had been suspended.please give me my Id.
        Garena customer support has been notified about the posted complaint.
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          M
          muruga001
          Jul 3, 2021
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          Address: Tamilnadu

          Sir,
          My account has been suspended with out any reason.
          My Game id :- [protected]
          Guild Name :-NO
          Character Level :- MAX
          I didn't use hack or mode please help me to get back my account. Thank You.
          Garena customer support has been notified about the posted complaint.
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            S
            SMuthu@99999
            Jul 3, 2021
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            Address: Oomachchukulam,thirumalpuram(po),aalathur,madurai-14
            Website: Consumer complaints

            Sir,
            My account has been suspended with out any reason.
            My Game id :- [protected]
            Guild Name :- no
            Character Level :- max
            I didn't use hack or mode please help me to get back my account.Missing my id😭😭
            Missing my guns
            Missing my vatut🙏😭😭😭 Thank You.
            Phone: [protected]
            [protected]@gmail.com
            Garena customer support has been notified about the posted complaint.
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              V
              VK GAMING
              Jul 3, 2021
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              Address: Chhattisgarh

              Mobile number [protected]
              Please my free fire ID unsuspend
              Third party app use ne kiya gaya tha
              Nahin hack mod bhi use nahin kiya gaya tha please unsuspend my free fire account ID [protected]
              Garena customer support has been notified about the posted complaint.
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                M
                Manda.com
                Jul 3, 2021
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                Address: Singhapur

                My special airdrop payment was succesfull but special airdrop not bought
                Garena customer support has been notified about the posted complaint.
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                  S
                  Soponer Nil akash
                  Jul 3, 2021
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                  Address: Na Tere Baad

                  Sir
                  My account has been suspended with
                  out any reason.
                  My Game id [protected]
                  Guild no
                  Character Level 66
                  I didn't use hack or mode please help
                  me to get back my account. Thank You.
                  Garena customer support has been notified about the posted complaint.
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                    B
                    Bala@137
                    Jul 3, 2021
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                    Resolved

                    Address: Tamil Nadu India

                    Sir,
                    My account has been suspended with out any reason.
                    My Game id :- [protected]
                    Guild Name :- no
                    Character Level :- max
                    I didn't use hack or mode please help me to get back my account. Thank You.
                    Jul 3, 2021
                    Complaint marked as Resolved 
                    Sir, My account has been suspended with out any reason. My Game id :- 1962187294 Guild Name :- no Character Level :- max I didn't use hack or mode please help me to get back my account. Thank You. Contact P Mobile: +91 7806867803 Email: [email protected]
                    Garena customer support has been notified about the posted complaint.
                    Refund my money
                    I need refund
                    Hi, I'm rushi my id is [protected] .
                    Ser muze daily update qu ata he.
                    I'm logging a my game so give me daily update . Bat why it is possible.
                    So please understand.
                    And ripear my account.
                    Please my ban account unbaned
                    Sir, My account has been suspended with out any reason. My Game id :[protected] Guild Name :- pro squad Level :- max I didn't use hack or mode please help me to get back my account. Thank You. Contact P Mobile: [protected] Email: [protected]@gmail.com
                    Hello Sir,
                    My Free fire account is loged in mistakenly any other devices and when I played game then they black mail me and they also log in my account in there devices and now I want to log out my Free fire account any other devices. I also read Free fire help desk article ( To log out of Facebook on another computer, phone or tablet)

                    My Game Name:- Princebhai●
                    My Game uid:- [protected]
                    Raghav_2006's reply, Oct 22, 2021
                    Bro if your id is linked with Gmail then just
                    Step 1 : go to phones settigs. And find accounts there and select your Google account which is linked with your id

                    Step 2 : now tap on manage your Google account

                    Step 3 : now go to sequirity tab and then scroll down and find logged in accounts

                    Step 4 : now check which device you don't recognise as yours and then sign out the phone which you suspect their who black mail you that's it ! Thanks

                    Garena banned.my id so I will help others to retrieve their accounts so that they need not to loose thier id
                    Saya terlupa passwed email saya...
                    Macam mana nak dapat kan semula passwed saya...
                    Please help me?
                    My I'd Ban please help 😭
                    My I'd email password
                    [protected]@gmail.com
                    rock1440 please help 😭
                    Free free I'd [protected] been please open love you free fre sorry I am not hacker game name omg Nandu.yt
                    Mobile no.[protected]
                    Gmail . [protected]@gmail.com
                    My account is suspended
                    Hello garena free Fire team please help me my Facebook account is hack hacker all change my detail please recover my free fire ID [protected]
                    Gaming name Alpha Ravi please recover my UID [protected]
                    My Gmail account [protected]@gmail.com please contact me [protected]

                    Please gareena recover my account in free fire I'D recover[protected]
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                      P
                      Parassahu
                      Jul 3, 2021
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                      I dont know how someone hacked my free fire id and he is using it everytime when i opens my id i got he made changes in my id pleese get my id off into his phone and start in my phone...
                      Garena customer support has been notified about the posted complaint.
                      My id is hack sir pls give me my account this is my free fire account=[protected] lavel=64
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                        C
                        CHIMKANDI GAMING
                        Jul 3, 2021
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                        When i landing in my chosing place then i automatically elimated and my rank is low so plz grena check this elimnated problem plz
                        Garena customer support has been notified about the posted complaint.
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                          S
                          subarna Gyawali
                          Jul 2, 2021
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                          Hello sir y account has been suspended with out reason.I am playing on emulator please review and fix it soon'

                          player name: subarna0850P
                          player id :[protected]
                          Garena customer support has been notified about the posted complaint.
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                            C
                            Chinnu Giri
                            Jul 1, 2021
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                            My previous badge not showing
                            Garena customer support has been notified about the posted complaint.
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                              N
                              nv_2311
                              Jul 1, 2021
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                              Please help garena,
                              Id- nv_2303
                              Lost my badges of june 2021
                              Help
                              Garena customer support has been notified about the posted complaint.
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                                A
                                Anas Dingankar
                                Jul 1, 2021
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                                Address: Singapore

                                Hello Garena,
                                Hello Sir, my name is ꧁༒☯.メⒶⓃⒶⓈ☯.メ I'm using free fire have been last 1 -2 Years, my account has been suspended.

                                Some days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack). But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                                Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me.
                                my account nickname is:- ꧁༒☯.メⒶⓃⒶⓈ☯.メ
                                my user ID is:-[protected]

                                Please give me my last chance... I Love Free Fire...
                                Please give me a last chance sir,

                                Nickname:- ꧁༒☯.メⒶⓃⒶⓈ☯.メ

                                user ID:- [protected]
                                Garena customer support has been notified about the posted complaint.
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                                  A
                                  Anas Dingankar
                                  Jul 1, 2021
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                                  Address: Singapore
                                  Website: Garena account suspended

                                  Hello Sir, My Name Is NAME ꧁༒☯.メⒶⓃⒶⓈ☯.メ have Been Playing Free Fire For Last Some Year. My Free Fire Nick name is:  ꧁༒☯.メⒶⓃⒶⓈ☯.メ And UIDI Is:([protected])

                                  Sir I Cant Access My Free Fire Account For 1 Year My account Has Been Suspended Unnecessarily.

                                  Sir, I will never use a third party app to use Free Fire Hack

                                  Sir I'm appolige For Used Third Party App Sir please Forgive Me please Sir I Never Use any Third party App to Hack in Future
                                  Please Sir Un suspended My Free Fire Account, And Please Tell Me From When Will I Able To Access My Account
                                  Garena customer support has been notified about the posted complaint.
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                                    ᴍɪʙ彡ꜱᴀꜱᴜᴋᴇ
                                    Jul 1, 2021
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                                    Login failed please try again later
                                    Garena customer support has been notified about the posted complaint.
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                                      N
                                      nirnod _yrt
                                      Jul 1, 2021
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                                      Address: niranYRT palakad allanallur po in kerala

                                      The gareena please delete the given uid :[protected]
                                      this is my id and he had takenn the acc and he is playing in that acc and he had changed the name and if you provide me to put the photo then i will give you the old and new acc photo only name changes in that acc
                                      [protected]
                                      please delete the given uid acc in Freefire
                                      Garena customer support has been notified about the posted complaint.
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                                        K
                                        KratiPastore
                                        Jul 1, 2021
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                                        UID-[protected]
                                        SERVER - INDIA
                                        PROBLEM-

                                        DEAR GARENA,
                                        Ian facing matchmaking problem from last 2 days. It takes too long and therefore i am not able to enter in any match.
                                        This problem had come after i purchase level up pass
                                        Garena customer support has been notified about the posted complaint.
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