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Garena Complaints & Reviews

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Updated: Mar 2, 2026
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Garena reviews & complaints page 589

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A
Ankesh Singj
Feb 18, 2021
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Address: Rewari

Hello Garena,
Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ꧁༺Ramesh༻꧂, my user ID is:[protected]

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

user ID [protected]
Garena customer support has been notified about the posted complaint.
Feb 18, 2021
Updated by Ankesh Singj
Hello Garena,
Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance...

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,
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    G
    Golu Neta
    Feb 16, 2021
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    Website: Free fire

    Please give me my goggle I'd
    Garena customer support has been notified about the posted complaint.
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      C
      Courtney Haynes
      Feb 15, 2021
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      Plz garena plz😭😭i beg u
      Garena customer support has been notified about the posted complaint.
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        M
        Manu Kashyap
        Feb 13, 2021
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        Address: himachal india
        Website: garena free fire

        Sir im playing free fire from last 1 year im fare player of free fire but my account is suspended without use of mode and hack i want unsuspend my account for again enjoy and play free fire
        my uid [protected]
        name in game Ꮇʀ✩Ꮇᴀɴᴜ
        level 55
        Garena customer support has been notified about the posted complaint.
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          R
          Ramishbha Vaghela
          Feb 13, 2021
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          Address: Umbri kankarej banaskantha Gujarat

          India me bhej bhav hota hai kyu emote stor me dalo roj vala [protected]
          Garena customer support has been notified about the posted complaint.
          Feb 13, 2021
          Updated by Ramishbha Vaghela
          India sarvar me emote dalo meri id me pahle [protected] roj vala emote
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            C
            Chrispappy
            Feb 13, 2021
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            Address: MENA -SAUDI ARABIA

            On[protected] we have lost AED74.99 from my apple ID registered credit card .

            We have not purchased this diamonds and the same time after deducting the money we have not even received these 2180 diamonds .

            Hence please advise how to move forward .
            My e-mail ID [protected]@hotmail.com
            Garena customer support has been notified about the posted complaint.
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              S
              souravkumaryadav76
              Feb 12, 2021
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              Freefire id - [protected]
              Garena customer support has been notified about the posted complaint.
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                S
                Swami Suhas Tambe
                Feb 12, 2021
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                Hence I played with an hacker I reported him but garena banned my id for permanent. When I mail them through zendesk. It's only answered by bots. All my money I've spent on this game is wasted like hell. I need my account back as soon as possible otherwise I am gonna report this game for stealing my money. Pls get it back garena
                Garena customer support has been notified about the posted complaint.
                Feb 12, 2021
                Updated by Swami Suhas Tambe
                Pls get my id back garena pls I am playing since season 4 my uid[protected]
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                  K
                  Kalani Monaranga
                  Feb 9, 2021
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                  I have put 0.99 us doller for special airdrop right now but i didnt get any diamond and money has paid for it.. please i need that 299 diaminds
                  Garena customer support has been notified about the posted complaint.
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                    A
                    Amit Amit Kumar
                    Feb 9, 2021
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                    Resolved

                    Account suspended

                    Address: https://ffsupport.zendesk.com

                    I have been playing Free Fire for a year and a half and I have an account suspended for the last 30 days.
                    I contacted Free Fire about this problem. He said that account suspension is caused by hacking and using third party applications but I told that I did not use the Ganpati application, since then their response is not coming
                    please help me...
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                    256 found this helpful
                    55 Comments
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                    T
                    techno spy gaming
                    from Kāmārhāti, West Bengal
                    Feb 8, 2021
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                    Gloo wall button is not working properly after taking the gloo wall when I try to put on a gloo wall it comes after 2 seconds
                    Garena customer support has been notified about the posted complaint.
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                      S
                      Samkith Jain
                      from Saint Thomas Mount, Tamil Nadu
                      Feb 7, 2021
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                      I paid from upi for a level up pass but u see i didnt receive anything and now even my money has gone
                      i want my money back or the item in my account
                      Garena customer support has been notified about the posted complaint.
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                        M
                        Monster FreeFire
                        from Kāmārhāti, West Bengal
                        Feb 7, 2021
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                        Hello free fire team
                        I'm really very sorry to using third party application . I was just login that apk so i was lost my account. I'm playing free fire more than 2 years. My account was suspended before 20 days. Please unsuspend my account .
                        My UID =[protected]
                        Name = ᴮᴿᴳ᭄☆Ravan
                        Level = 67
                        Likes = 7080
                        Garena customer support has been notified about the posted complaint.
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                          A
                          ashokg1
                          from Vellore, Tamil Nadu
                          Feb 6, 2021
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                          Hello Garena,
                          Hello Sir, my name is Ashok. I'm using free fire have been last 10 months, my account has been suspended.

                          4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                          But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                          Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is Ashokgno.1, my user ID is:[protected]

                          Please give me my last chance... I Love Free Fire...
                          Please give me a last chance sir,

                          Nickname=Ashokgno.1,

                          user ID=[protected]
                          Garena customer support has been notified about the posted complaint.
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                            P
                            Pramit Maity
                            from Kāmārhāti, West Bengal
                            Feb 6, 2021
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                            Sir, I have purchased a value bundle containing 100 diamonds and three emotes worth ₹10, I tried to purchase it the first time and I got only 1 diamond and not anything but my money was gone, the second time I did, it was the same result overall I spend ₹20 and got only 2 diamonds . Sir, garena have cheated me, I have paid through my google play credit, I want my money back in my google account - [protected]@gmail.com or, I want back my 200 diamonds and the three emote in my free fire account - [protected]
                            ( Sir, If you don't believe me than check my payment history on my above free fire account)
                            Garena customer support has been notified about the posted complaint.
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                              M
                              Motivate2Action
                              from Gobārdānga, West Bengal
                              Feb 5, 2021
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                              I game i am facing high ping issues please solve this is my kind request and send me dj alok + 1000 diamonds top up
                              Garena customer support has been notified about the posted complaint.
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                                A
                                Aniket Wakchaure
                                from Powai, Maharashtra
                                Feb 5, 2021
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                                I purchased weekly membership worth Rs. 159 but didn't receive any membership but my money are debited from my account.
                                Please refund my money
                                Garena customer support has been notified about the posted complaint.
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                                  R
                                  rushil@22
                                  Feb 2, 2021
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                                  Address: vidyapeetha circle

                                  My Free Fire user id is [protected] and I have recharged today evening for 40/- from Games Khari do website through Kotak scan and pay mobile banking the amount has been deducted from my account by diamonds have not yet been credited the transaction id is UPI/[protected]@PA/[protected] and transaction number is[protected]
                                  Garena customer support has been notified about the posted complaint.
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                                    Ł
                                    Łøvĕłý Bøý Řãhűł
                                    from Noida, Uttar Pradesh
                                    Feb 1, 2021
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                                    Plz my id recobarmy id is not oppne help me sir
                                    Garena customer support has been notified about the posted complaint.
                                    Feb 01, 2021
                                    Updated by Łøvĕłý Bøý Řãhűł
                                    Pllese sir my id recovar

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                                      Z
                                      Zen Ahmed
                                      Feb 1, 2021
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                                      Hello Garena, My 350 alike ghost badges disappeared from 31st January, Please give my Elite badges back.
                                      My Id Name:☽༒Ʀᴋ࿊Ʀıнค๓༒☾
                                      player Id:[protected]
                                      Garena customer support has been notified about the posted complaint.
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