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Garena Complaints & Reviews

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Updated: Dec 21, 2025
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Garena reviews & complaints page 589

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S
souravkumaryadav76
Feb 12, 2021
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Freefire id - [protected]
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    S
    Swami Suhas Tambe
    Feb 12, 2021
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    Hence I played with an hacker I reported him but garena banned my id for permanent. When I mail them through zendesk. It's only answered by bots. All my money I've spent on this game is wasted like hell. I need my account back as soon as possible otherwise I am gonna report this game for stealing my money. Pls get it back garena
    +2 photos
    Garena customer support has been notified about the posted complaint.
    Feb 12, 2021
    Updated by Swami Suhas Tambe
    Pls get my id back garena pls I am playing since season 4 my uid[protected]
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      Kalani Monaranga
      Feb 9, 2021
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      I have put 0.99 us doller for special airdrop right now but i didnt get any diamond and money has paid for it.. please i need that 299 diaminds
      +1 photos
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        A
        Amit Amit Kumar
        Feb 9, 2021
        Resolved
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        Resolved

        Account suspended

        Address: https://ffsupport.zendesk.com

        I have been playing Free Fire for a year and a half and I have an account suspended for the last 30 days.
        I contacted Free Fire about this problem. He said that account suspension is caused by hacking and using third party applications but I told that I did not use the Ganpati application, since then their response is not coming
        please help me...
        +2 photos
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        256 found this helpful
        55 Comments
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        T
        techno spy gaming
        from Kāmārhāti, West Bengal
        Feb 8, 2021
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        Gloo wall button is not working properly after taking the gloo wall when I try to put on a gloo wall it comes after 2 seconds
        Garena customer support has been notified about the posted complaint.
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          S
          Samkith Jain
          from Saint Thomas Mount, Tamil Nadu
          Feb 7, 2021
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          I paid from upi for a level up pass but u see i didnt receive anything and now even my money has gone
          i want my money back or the item in my account
          +2 photos
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            M
            Monster FreeFire
            from Kāmārhāti, West Bengal
            Feb 7, 2021
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            Hello free fire team
            I'm really very sorry to using third party application . I was just login that apk so i was lost my account. I'm playing free fire more than 2 years. My account was suspended before 20 days. Please unsuspend my account .
            My UID =[protected]
            Name = ᴮᴿᴳ᭄☆Ravan
            Level = 67
            Likes = 7080
            +1 photos
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              A
              ashokg1
              from Vellore, Tamil Nadu
              Feb 6, 2021
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              Hello Garena,
              Hello Sir, my name is Ashok. I'm using free fire have been last 10 months, my account has been suspended.

              4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

              But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is Ashokgno.1, my user ID is:[protected]

              Please give me my last chance... I Love Free Fire...
              Please give me a last chance sir,

              Nickname=Ashokgno.1,

              user ID=[protected]
              Garena customer support has been notified about the posted complaint.
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                P
                Pramit Maity
                from Kāmārhāti, West Bengal
                Feb 6, 2021
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                Sir, I have purchased a value bundle containing 100 diamonds and three emotes worth ₹10, I tried to purchase it the first time and I got only 1 diamond and not anything but my money was gone, the second time I did, it was the same result overall I spend ₹20 and got only 2 diamonds . Sir, garena have cheated me, I have paid through my google play credit, I want my money back in my google account - [protected]@gmail.com or, I want back my 200 diamonds and the three emote in my free fire account - [protected]
                ( Sir, If you don't believe me than check my payment history on my above free fire account)
                Garena customer support has been notified about the posted complaint.
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                  M
                  Motivate2Action
                  from Gobārdānga, West Bengal
                  Feb 5, 2021
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                  I game i am facing high ping issues please solve this is my kind request and send me dj alok + 1000 diamonds top up
                  Garena customer support has been notified about the posted complaint.
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                    A
                    Aniket Wakchaure
                    from Powai, Maharashtra
                    Feb 5, 2021
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                    I purchased weekly membership worth Rs. 159 but didn't receive any membership but my money are debited from my account.
                    Please refund my money
                    +2 photos
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                      R
                      rushil@22
                      Feb 2, 2021
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                      Address: vidyapeetha circle

                      My Free Fire user id is [protected] and I have recharged today evening for 40/- from Games Khari do website through Kotak scan and pay mobile banking the amount has been deducted from my account by diamonds have not yet been credited the transaction id is UPI/[protected]@PA/[protected] and transaction number is[protected]
                      Garena customer support has been notified about the posted complaint.
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                        Ł
                        Łøvĕłý Bøý Řãhűł
                        from Noida, Uttar Pradesh
                        Feb 1, 2021
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                        Plz my id recobarmy id is not oppne help me sir
                        +1 photos
                        Garena customer support has been notified about the posted complaint.
                        Feb 01, 2021
                        Updated by Łøvĕłý Bøý Řãhűł
                        Pllese sir my id recovar

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                          Z
                          Zen Ahmed
                          Feb 1, 2021
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                          Hello Garena, My 350 alike ghost badges disappeared from 31st January, Please give my Elite badges back.
                          My Id Name:☽༒Ʀᴋ࿊Ʀıнค๓༒☾
                          player Id:[protected]
                          +1 photos
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                            A
                            Adarsh705
                            from Bengaluru, Karnataka
                            Feb 1, 2021
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                            Hi Garena. My January 2021 EP Badges are missing. I got about 380 - 390 Badges. Till Yesterday Night it was there. Today when February 2021 started I went to my profile to check my badges and it is missing. Feb 21 Badges are shown. Dec 2020 badges are shown but Jan 2020 Badges are not show. Lls fix this problem ASAP. My UID :- [protected]
                            +1 photos
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                              2
                              2017691325
                              from Noida, Uttar Pradesh
                              Feb 1, 2021
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                              Dear Garena,
                              My last season badge is not showing in my UID-[protected].
                              +1 photos
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                                K
                                koushik5656
                                Jan 31, 2021
                                Resolved
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                                Resolved

                                I purchased weekly membership through NetBanking SBI payment successfull done but i not received any weekly membership please give me Weekly membership or return my money 159INR
                                My FreeFire UID:[protected]
                                Jan 31, 2021
                                Complaint marked as Resolved 
                                Email: [email protected] Mobile No: 6297550295
                                Garena customer support has been notified about the posted complaint.
                                Feb 02, 2021
                                Updated by koushik5656
                                My problem not sloved Garena FreeFire scammer Garena FreeFire cheat me my 159INR money gon #banngarenafreefire

                                Not received monthly membership.
                                VILLAN Som's reply, Aug 14, 2021
                                Yes, they are just deducted the money not giving the rewards to us
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                                15 found this helpful
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                                  S
                                  Sayyed Mohammad Saqib
                                  Jan 29, 2021
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                                  Hello sir I have made payment of rupees 29 in special air drop for 299 diamond my money debited from my account bt did not receive the diamond please solve this issue either return my money or give my special airdrop.
                                  +4 photos
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                                    santoshnegi533
                                    Jan 27, 2021
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                                    Game name : Negi2942I
                                    I'd :[protected]
                                    Region : india
                                    My payment deducted from my account but I didn't receive my diamond
                                    +1 photos
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                                      Shrinivas Sindagi
                                      Jan 26, 2021
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                                      Address: Garena Free Fire service center

                                      I sorry for that my friend refund the money back please solve my problem and remove negative diamonds sorry for that but next time it not repeat my I'd no [protected] and name shri1821B
                                      +1 photos
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