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Garena Complaints & Reviews

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Updated: Aug 21, 2025
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Garena reviews & complaints page 589

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K
from Delhi, Delhi
Jan 19, 2021
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Address: himacahl pardesh

Pls help me .

my id no is :[protected]
my id name is :mr god-fathe
+2 photos
Garena customer support has been notified about the posted complaint.
Jan 19, 2021
Updated by [email protected]
pls so sorry

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    L
    lavanyamc
    from Delhi, Delhi
    Jan 19, 2021
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    Address: FREE FIRE Garena

    Hi sir

    Yesterday that is on January 17th my son was playing free fire my amount is deducted from Google pay around 8000 kindly do the needful sir without any transaction directly it has been detected attached screenshot of the Google pay screenshot
    +14 photos
    Garena customer support has been notified about the posted complaint.
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      V
      Vashu Vashistha
      from Noida, Uttar Pradesh
      Jan 18, 2021
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      Address: UP (HAPUR)kuchesar road chaupla

      I have top up 80 rupees with upi and does not get diamonds and free fire sowing top up fail and in upi showing purchase sucessfull 🤔😪 please refound my money on upi my upi id is ([protected]@paytm) refound my money now.
      +1 photos
      Garena customer support has been notified about the posted complaint.
      Jan 18, 2021
      Updated by Vashu Vashistha
      I have top up 80 rupees with upi and does not get diamonds and free fire sowing top up fail and in upi showing purchase sucessfull 🤔😪 please refound my money on upi my upi id is ([protected]@paytm) refound my money now.

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        D
        DIPSHAN FF
        Jan 18, 2021
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        Address: sainamaina 6

        Garena help me with my id i have not used any third party app or hack intensionally . pls review and help me with my id . if there is any problem then i am really sorry. my uid is [protected]
        Garena customer support has been notified about the posted complaint.
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          S
          Sushanth Babu
          from Delhi, Delhi
          Jan 18, 2021
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          I have taken the subscription in free fire... In my bank account the money was withdrawn... And I didn't receive the diamonds...make sure that the diamonds come fast to my account.
          +1 photos
          Garena customer support has been notified about the posted complaint.
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            K
            Krishan lal Soni
            from Mumbai, Maharashtra
            Jan 18, 2021
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            My game was not start from yesterday and I'd think my I'd is hacked
            Garena customer support has been notified about the posted complaint.
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              H
              Harsh Rameshbhai Vaishnani
              from Mumbai, Maharashtra
              Jan 18, 2021
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              Please provide me such information about this problem
              Garena customer support has been notified about the posted complaint.
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                P
                puzanEv5946q
                Jan 17, 2021
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                Address: Delhi

                Hello,
                Garena Free Fire
                Can You provide me Season 2 bundle on this uid:_ [protected] plz support me.
                Garena customer support has been notified about the posted complaint.
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                  A
                  Aadarsh Aadarsh
                  from Pathanamthitta, Kerala
                  Jan 17, 2021
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                  My ff id [protected]
                  Garena customer support has been notified about the posted complaint.
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                    X
                    from Mumbai, Maharashtra
                    Jan 17, 2021
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                    Address: At post arambha dist balaghat ti khairlanji

                    Sir I am sorry sir refand problem sir please my account problem slow help me sir please
                    +1 photos
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                      F
                      ff gamer
                      Jan 16, 2021
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                      Address: Codashop

                      Free fire Uid:[protected]
                      Dear,
                      Sir or madam I am 12 years old my guardian doesn't give me money for topup.plz sent in my account new one punch man m1887 permanent skin plz garena😭😭😭😭😭if you send I will be very thanks full from my heart I can't tell also how I will be happy if you can't send the skin plz send 2000 diamond I will complete the event by my it self plz...
                      Garena customer support has been notified about the posted complaint.
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                        K
                        Krishna Thakre
                        from Delhi, Delhi
                        Jan 16, 2021
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                        Address: Zinga bai takli nagpur maharastra

                        My id got hacked and taken without my permission and hackers phone no. is +[protected]
                        Garena customer support has been notified about the posted complaint.
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                          B
                          Bannaisgreat
                          from Jodhpur, Rajasthan
                          Jan 16, 2021
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                          Sir Mene top up keya lakin diamond nhi aye
                          Garena customer support has been notified about the posted complaint.
                          Your amount refund regards to the call [protected]
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                            A
                            adhisr123
                            from Kunnamangalam, Kerala
                            Jan 16, 2021
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                            Address: [email protected]

                            I done the topup in codashop but idont reseave diamond it as 100 diamond pls send it fastly
                            Garena customer support has been notified about the posted complaint.
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                              S
                              spider god
                              from Erode, Tamil Nadu
                              Jan 16, 2021
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                              I topup today at 10: 30
                              Level up pass
                              I got diamond
                              But i don t got topup beaston please kindly help me sir
                              Garena customer support has been notified about the posted complaint.
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                                N
                                Neelam Gowtham
                                from Delhi, Delhi
                                Jan 15, 2021
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                                Address: Kadapa district, yerraguntla mandalam y koduru village

                                Hello GARENA
                                Hello sir, my name is n.gowtham I have been playing free fire for last 12months. My free fire Nick name is Gowtham and is [protected]
                                Sir I can't acess my free fire account for some day unfortunately my account has been suspended unhecessarily
                                Sir I have never used any thire party app to hack free fire or to use advantages.
                                Sir kindly tell me why account was suspended please un suspended my free fire account, and please tell me from when will able to access my account
                                Regards
                                N.gowtham
                                Please please please please please please please please please please please please please please please please please please please please please please please please please please 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 my account recovery please garena na sir please please please
                                +1 photos
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                                  S
                                  Siddesh Mangala
                                  from Mumbai, Maharashtra
                                  Jan 15, 2021
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                                  Address: Argfdvuygdbjn

                                  My I'd is hack
                                  +1 photos
                                  Garena customer support has been notified about the posted complaint.
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                                    P
                                    Pihu Ombhase
                                    from Gaya, Bihar
                                    Jan 14, 2021
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                                    I paid for Airdrop
                                    i paid money but didn't got diamonds
                                    Garena customer support has been notified about the posted complaint.
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                                      M
                                      Muzumudu Sk
                                      from Gaddi Annaram, Telangana
                                      Jan 14, 2021
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                                      [protected] this is my uid please don't do fraud I purchased 10 rupees special airdrop in that there was 100 diamond and 3 emote I am a new player I got that air drop please read it
                                      +1 photos
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                                        N
                                        Nimesh Dilshan
                                        Jan 13, 2021
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                                        Address: 22,1 st lane katubadda moratuwa

                                        Hello sir or madam i have never cheated. i am palyin on gameloop emulator ..please reply me as soon as possible
                                        Garena customer support has been notified about the posted complaint.
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