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Garena Complaints & Reviews

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Updated: Oct 3, 2026
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Garena reviews & complaints page 589

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R
Rodrigue Dorvilus
Mar 2, 2021
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Last season I have collected 305 badges but in the beginning of the new season I don't see them.
Please Garena I beg of you to fix my problem because I work hard to get them. Also I bought the elite bundle last season. I friend also have this problem.
My name in free fire : $DW_TheBest$
My ID is : [protected]
My region is : north america
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    A
    AstitvA99
    from Bengaluru, Karnataka
    Mar 1, 2021
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    I play free fire from last 6 seasons and this time after new elite pass ariived I lost my last 230 badges please do something and give me back my badges ...
    Garena customer support has been notified about the posted complaint.
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      V
      vraannn
      from Guwahati, Assam
      Mar 1, 2021
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      Hey garena.. please help me. My last month(February) badges has disappeared from my profile and it's not there anymore after i uninstalled the game yesterday and installed it today. Even my permanent golden G18 skin is not there anymore.. Help me please😢🙏 My UID- [protected] Name- vraannn0602
      Garena customer support has been notified about the posted complaint.
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        K
        Kiranku2216D
        from Noida, Uttar Pradesh
        Mar 1, 2021
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        I to a have similar problems
        Lost all my badge .my profile dosent not have any badge.so pls help me retain my badges back asap
        Name:kiranku2216D
        ID:[protected]
        Hope u help me fix this
        TNK🎮🥰🥰
        Garena customer support has been notified about the posted complaint.
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          S
          Single Anjan
          from Powai, Maharashtra
          Feb 27, 2021
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          Address: Nellore

          I did not recieve my diamonds in free fire
          Garena customer support has been notified about the posted complaint.
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            A
            anshubhai97
            from Borivli, Maharashtra
            Feb 27, 2021
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            Address: Mumbai

            Today I have top up diamond 250 in diamondshop.live but i have not receive my diamond please return my money our else give me diamond. In game my UID is [protected] And name anshubhai97.
            please resolve my problem as soon as possible.
            Garena customer support has been notified about the posted complaint.
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              M
              Munmun Tewary
              from Dam Dam, West Bengal
              Feb 26, 2021
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              Pls ban his id = [protected] k.d= 20 hacker. My email address is [protected]@gmail.com pls check and ban his id.
              Garena customer support has been notified about the posted complaint.
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                Ś
                Śûðhïń Dukesz
                Feb 25, 2021
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                I ve done a airdrop of rs 29 today money got debited & i didn't received any diamonds or crates i want it back
                Garena customer support has been notified about the posted complaint.
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                  S
                  Shrashm Bhardwaj
                  from Bengaluru, Karnataka
                  Feb 25, 2021
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                  Address: Singapore

                  Why garena suspended my free fire I'd without any reason
                  I want to play again free fire with my friends
                  I'd name shrashm3603P
                  I'd [protected]
                  Garena customer support has been notified about the posted complaint.
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                    R
                    Ravi kumarmeena
                    from Deoli, Delhi
                    Feb 25, 2021
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                    Address: A2 dayal bagh Faridabad Haryana

                    My I'd is opopravi I am doing top-up in free fire 10, 000 diamond he is not come in my I'd please give me my diamond
                    Garena customer support has been notified about the posted complaint.
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                      K
                      Kusal Sinj
                      Feb 25, 2021
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                      Address: [email protected]

                      Hi garana bala mana hack nine kiea mara id ku band kiea
                      Garena customer support has been notified about the posted complaint.
                      Feb 25, 2021
                      Updated by Kusal Sinj
                      Mara id unban kar do

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                        Y
                        yumethf fernando
                        Feb 24, 2021
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                        Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore - 138522

                        I am using free fire since six months and after the update my account got banned and when I see your customer service I see lot of player are telling their account got banned so I think there is a bug or a mistake from your cheating protecter pls in ban our accounts we won't use free fire apk mods if you inspect our accounts and see we have a less headshot rate and less diamonds spend only I bought 2 elite passes pls garena we respect the game pls recover it this is your mistake.my uid[protected].
                        Garena customer support has been notified about the posted complaint.
                        Feb 24, 2021
                        Updated by yumethf fernando
                        pls recover my id so that I can pls it pls we won't use hacks or applications if you inspect my account you can see there is nothing only chrono and two elite passes I am top upping but not unlimitedly.my id [protected].
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                          Y
                          yumethf fernando
                          Feb 24, 2021
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                          Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore - 138522

                          Dear garena I am using my free fire account since5 months and I didn't use any hack or third party applications pls garena I won't break rules in this game pls recover it to me.my id [protected] .if you inspect it there is no hack.
                          Garena customer support has been notified about the posted complaint.
                          Sir, My Account I'd suspended please help me my account id[protected] please help me thank you.
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                            D
                            DEADLY GAMERS
                            Feb 23, 2021
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                            I want to tell u that some days ago I have buyed weekly membership and had received all diamonds from it but now I have got again a extra membership I don't know why now I have fear that my diamond don't go to minus.. My uid-[protected] plz help.
                            Garena customer support has been notified about the posted complaint.
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                              S
                              star gaming
                              Feb 23, 2021
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                              Sir
                              Please provide a airdrop in vk account there are freefire account place sir
                              Garena customer support has been notified about the posted complaint.
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                                A
                                adrian199159
                                Feb 22, 2021
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                                Good Morning.
                                Dear Garena Free Fire management.

                                To whom it may concern,

                                I am sorry to bother You, unfortunately I was not able to get any help from costumer support. I keep receiving automated messages that bring no solution to my issue nor answers to my questions.
                                My name is Adrian Wozniak. I am 30 years old. For years I have been a loyal Garena Free Fire fan and costumer. I am an experienced player (level 63), I regularly spend a lot of money to enhance my account by buying elite passes, outfits, items and skins in the game. I'm also a proud leader of my beloved guild "I❤️Poland" where we truly treat each other like a big family. We got so close with other members of my guild that even we all live in different cities/countries, we managed to meet up few times so its safe to say that the guild bonded us in a beautiful way. Sadly few days ago my account was suspended without any proper explanations.
                                I would like to inform, that I never used any programs, skripts or any bugs in the game to enhance the gameplay. To prove it, I am ready to provide any necessary data from my phone which I use to play the game, anything that helps proving this is one big misunderstanding.
                                As I mentioned before, I was unable to seek any help in this matter from the contsumer support, therefore I am hoping You can kindly look into my case again.
                                I hope You can understand that this means more than just losing an account. I spent a lot of time and money on this game, I got to know amazing people for whom I'm not only a leader but also a good friend.
                                Thanks for Your time, I hope to hear back from You soon. I am attaching my details below.
                                Kind regards

                                Platform : Garena Free Fire
                                Nick: ☆I❤P☆ ᗩᗪᑎ
                                ID Account :[protected]

                                Ps - if you can not help in this matter, I would love to at least recover my guild.
                                Garena customer support has been notified about the posted complaint.
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                                  M
                                  MAJJI PAWAN KUMAR
                                  Feb 22, 2021
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                                  Hi Garena, I have been using freefire account since 3 months. It was great experience of mine going through it, but before 1 week, it was complaining that due to suspicious activities, I have been banned . I would like to tell you that I havent used any types of hack items or any other which spoils your policy of gaming but I was experiencing some sort hacking nature in the game of another player which were playing that time. Before reporting to that moment to you, my account blocked. So I request you to kindly go through the matter and try to unban my account in your way of doing. Thank you!
                                  My uId:-[protected]
                                  Username:-majjipawan
                                  Garena customer support has been notified about the posted complaint.
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                                    T
                                    Top Gaming
                                    Feb 22, 2021
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                                    Address: India

                                    I top up 600000 diamonds in free fire
                                    and it does not come give my diamonds till 3 march or i will kill you in free fire everytime if you come in my map

                                    My UID[protected]
                                    Garena customer support has been notified about the posted complaint.
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                                      Top Gaming
                                      Feb 22, 2021
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                                      Address: India

                                      Hsggssydvxcxyx to the money to pay for the money to pay for the first time in
                                      Garena customer support has been notified about the posted complaint.
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                                        M
                                        Mahesh Nalkman
                                        Feb 21, 2021
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                                        Address: [email protected]

                                        Sir
                                        My account suspended please recover my account
                                        Garena customer support has been notified about the posted complaint.
                                        Feb 21, 2021
                                        Updated by Mahesh Nalkman
                                        sir
                                        My account suspended please recover account

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