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Garena Complaints & Reviews

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Updated: Aug 21, 2025
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Garena reviews & complaints page 598

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B
Balu Malli
Sep 5, 2020
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Address: Gudur
Website: Garena

I did not do any hacking but also my account has suspended my account name is spyderapyder my gold is 16560 my diomonds is 6 so do un ban my account
Garena customer support has been notified about the posted complaint.
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    M
    Mishal goswami
    Sep 5, 2020
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    Address: Gujrat
    Website: Gujrat

    I kill aenemy but dont full damage by weapons so plz solve this problem plzz garena

    I'd [protected]
    Garena customer support has been notified about the posted complaint.
    My id [protected]
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      A
      Abinashlikun
      Sep 5, 2020
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      I just purchase a 190 of special drop throung sbi online net banking. The ammount is debitted but not receive the benifit or the diamonds ..my free id is [protected]
      +1 photos
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        V
        VENOM Gamer
        Sep 3, 2020
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        Address: Garena
        Website: Www.garena.com

        Please garena ob22 update and supend my I'd not open please and I am purchase 2000 diamonds you check my I'd please Unsuspend my I'd [protected]
        +1 photos
        Garena customer support has been notified about the posted complaint.
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          H
          Hemanth Royals
          Sep 3, 2020
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          Address: Sra takies
          Website: India

          Dear GARENA,
          I am from India my free fire account has suspended now I can't play free fire... It is my favorite game now I am soo sad because of my game suspended so please unban/un suspend my account

          Thanking you...
          Garena customer support has been notified about the posted complaint.
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            N
            Niranjan Nag
            Sep 3, 2020
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            I purchased a monthly membership of rs 599 in freefire on 2nd sep 2020. My account is debited but did not received the membership. My gaming id[protected] and transaction no is [protected]igajhxnnk7. Please refund my money, thank you.
            +1 photos
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              D
              Dada Gadu Local
              Aug 31, 2020
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              Address: [email protected]

              Hi mara account band ha please help me sir mara i'd[protected]. Help me sir
              +1 photos
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                A
                Ahmad Raja
                Aug 30, 2020
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                Address: Iltifatgani amebedkar nagar

                Sir somebody has hack my id and has changed id password so help me please to get back my id password
                +1 photos
                Garena customer support has been notified about the posted complaint.
                Aug 30, 2020
                Updated by Ahmad Raja
                Help me to get back my id password

                Aug 30, 2020
                Updated by Ahmad Raja
                Sir somebody has hack my id and has changed Id password so help me please to get back my id password

                Aug 30, 2020
                Updated by Ahmad Raja
                Sir somebody has hack my id and has changed Id password so help me please to get back my id password

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                  T
                  Tharun Gaming
                  Aug 29, 2020
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                  Address: 2-5-125, S.R.A takies
                  Website: consumercomplaints.in

                  Hi i am playing free fire so many months. But without any reason my account was suspended on 25/08/2020. I am not using any hacks, bugs, etc... Iam not playing with hackers also.. But why my account suspended. So please unban my suspended id..
                  My game id=[protected]
                  My name in game=davy jones
                  My level=58
                  My likes=1154
                  +1 photos
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                    S
                    Sriansh Gupta
                    Aug 28, 2020
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                    I lost my 500 diamonds which i have not used and no one has my password so I request u to give me my 500 daimonds back
                    Garena customer support has been notified about the posted complaint.
                    My uid number [protected]
                    Please garena please give me my 1000 daimonds back please
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                      R
                      Red Flag Army
                      Aug 25, 2020
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                      Address: Indonesia
                      Website: Garena Free Fire

                      Hey Garena Free Fire, I did top up of Rs 800 six times and did not get any diamond due to network connection I had also submitted a request but it did not work, so i request you to return my money back to me on my email id or give me a top up of Rs 800 six times which is equal to 4800 diamonds
                      Garena customer support has been notified about the posted complaint.
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                        A
                        ANKITA CHOKSI
                        Aug 25, 2020
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                        Dear Team,
                        I have done recharge of 159 rs. with ref no.[protected] via Hdfc bank. Not received daily diamond. Kindly update the same in my I'd. Attaching screenshot for your reference.
                        Thanks & Regards.
                        I'd [protected]...kellytu3538q
                        Garena customer support has been notified about the posted complaint.
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                          A
                          anshkim0234X
                          Aug 25, 2020
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                          On 3 anniversary of ff i claimed awakening shard and now it is not in my vault I have not aweken any caracter also so how it is lost give me aweken shard back on

                          anshkim0234X
                          My id [protected]
                          Garena customer support has been notified about the posted complaint.
                          Sir it is not present in vault when u awaken character and upgrade it then it shows you have it or not
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                            R
                            Reddy Marala Reddy
                            Aug 24, 2020
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                            Address: Ananthapuram

                            Dear Gareana,

                            I never use hack and not use any 3rd party app please my id recheck please unban my id.please your error correct .I request all gareana office members

                            User i kill you,
                            Id [protected].
                            Friends support
                            +1 photos
                            Garena customer support has been notified about the posted complaint.
                            Aug 24, 2020
                            Updated by Reddy Marala Reddy
                            Dear Gareana,

                            I never use hack and not use any 3rd party app please my id recheck please unban my id.please your error correct .I request all gareana office members

                            User i kill you,
                            Id [protected].
                            Friends support
                            Aug 24, 2020
                            Updated by Reddy Marala Reddy
                            Dear Gareana,

                            I never use hack and not use any 3rd party app please my id recheck please unban my id.please your error correct .I request all gareana office members

                            User i kill you,
                            Id [protected].
                            Friends support

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                              B
                              Bolte MG
                              Aug 24, 2020
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                              Address: Dilshad hotel New snajay Nagar shanti nagar Bhiwandi

                              Sir the is no reason garena has suspend my account . I request you to open my account I didn't any cheat and hacking .u love free fire 🔥 very much.
                              My username is [protected] and uid is [protected].
                              +1 photos
                              Garena customer support has been notified about the posted complaint.
                              Aug 24, 2020
                              Updated by Bolte MG
                              Please open my account from suspend
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                                P
                                Pranshu Rahangdale
                                Aug 23, 2020
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                                Hello garena my complaint my I'd [protected] willy memberships diomond did not receive
                                Garena customer support has been notified about the posted complaint.
                                Please give me a diamond
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                                  A
                                  Amirul Azim Masum
                                  Aug 23, 2020
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                                  Address: [email protected]

                                  I dont no why my acount is suspended without any reson.
                                  But anyway i want my acount back
                                  +1 photos
                                  Garena customer support has been notified about the posted complaint.
                                  Aug 23, 2020
                                  Updated by Amirul Azim Masum
                                  back my acount

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                                    D
                                    Dada Gadu Local
                                    Aug 23, 2020
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                                    Address: [email protected]

                                    Hi sir m
                                    ara account banned ha please
                                    +1 photos
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                                      P
                                      Preet Patil
                                      Aug 22, 2020
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                                      Address: karve gaon Sector-36 navi mubai at maari aahi mandir

                                      Hello my suspended without any hack plz recover
                                      +1 videos
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                                        A
                                        addy0347x
                                        Aug 20, 2020
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                                        Address: Kanpur

                                        I had topup today in games kharido.in but i dont have a new pet 'mr wager' in 200diamond, so please give me new pet my uid is[protected]
                                        Garena customer support has been notified about the posted complaint.
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