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Updated: Apr 5, 2026
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 598

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H
Harendra124
Oct 28, 2020
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Hello Garena,
My name is Harendra kumar. I have been playing free fire for last 8 or 9 months.My free fire nick name is ꧁☆ĦȺɍɇnđɍȺ☆꧂ and UID is [protected]
Sir I can't access my free fire account. Unfortunately My account has been Diamond Restriction.
Sir I have not done anything.Please remove the restriction.
Regards
Harendra Kumar
Garena customer support has been notified about the posted complaint.
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    T
    Trend In
    Oct 28, 2020
    Resolved
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    Resolved

    Address: Gaya, Bihar

    I have done my purchases from my friend through google play and he has refunded the money and I get diamond restriction I always play my game honestly please do someting I not have not much money to start my game please start my id my uid is [protected]
    Oct 29, 2020
    Complaint marked as Resolved 
    I have done my purchase through my friend by google play and he refunded my money I paid him money. I get diamond restriction please start my id I have play my game honestly please garena give my id back or give me sometime i.e of 3 months My [email protected] Phone number-7250776024
    Garena customer support has been notified about the posted complaint.
    Oct 28, 2020
    Updated by Trend In     Please do something Gareena and give my id back
    Oct 28, 2020
    Updated by Trend In     Please Garena help me uid [protected]
    View replies
    Helo sir recharge 29 offer just one diamond active
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      O
      Op hitman
      Oct 28, 2020
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      Address: Maharastra, hinganghat netaji ward

      They have hacked from my facebook account
      Garena customer support has been notified about the posted complaint.
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        H
        Harsha࿐
        from Hyderabad, Telangana
        Oct 28, 2020
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        Address: india

        His uid is [protected] plss help him to return his id plsss garena
        Garena customer support has been notified about the posted complaint.
        Oct 28, 2020
        Updated by Harsha࿐         plss helppppp
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          H
          Hashim Hashim
          Oct 28, 2020
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          Address: Pudsoo, Shopian

          Sir please remove my restretion my uid is[protected]
          Garena customer support has been notified about the posted complaint.
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            K
            Ki R An
            Oct 25, 2020
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            Address: Koorachundu

            I purchased 300 diamonds in my freefire id :[protected] but my money gone i didint receive any diamonds... this is cyber crime i will complaint this
            Garena customer support has been notified about the posted complaint.
            Oct 25, 2020
            Updated by Ki R An             I want my diamonds otherwise i will complaints this.. this is cyber cime garena
            Oct 25, 2020
            Updated by Ki R An             Thank u garena i get my diamonds back
            Oct 25, 2020
            Updated by Ki R An             Solved
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              T
              Tharun Gaming
              Oct 25, 2020
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              Address: GSRAYALU,GUDUR
              Website: Garena/Free Fire

              My id was banned.please remove my id unban...But iam not using any hacks bugs etc...i Top up so much for that account.please remove fastly..
              My id=[protected]
              My Likes=1380
              My Level=59
              Garena customer support has been notified about the posted complaint.
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              Please Get back my ff id fastly
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                T
                Tharun Gaming
                Oct 21, 2020
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                Address: S.R.A Takies,Gudur

                My account was banned without any reaseon on[protected]...I am not using any hack, Glitch, Bugs etc...Please remove my id unban...
                My name=■■■■□ 80%ŤøP꙰
                My id=[protected]
                My likes=1379
                My leve=59
                Garena customer support has been notified about the posted complaint.
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                  S
                  Spled Ariyan
                  Oct 21, 2020
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                  Address: Khulna

                  Sir my Facebook account is permanently disabled I have mailed to customer service many times they want to return my account but after this update they are not answering any more mails please check my ticket number this is my ticket number[protected]
                  Garena customer support has been notified about the posted complaint.
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                    P
                    pathakshubham693
                    Oct 21, 2020
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                    On 18 Oct I purchase 10 rs special airdrop but air drop is not credited in my game account and money is deducted
                    My id is [protected]
                    My InGame name is Hilda0r4658C
                    Garena customer support has been notified about the posted complaint.
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                      T
                      Tanmay Rawat
                      Oct 20, 2020
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                      Address: Ajmer

                      Maine 4000 rupees ka top up kiya par mujhe connection problem ki wajah se diamonds nhi mile aur mere paise waste ho gye please give me my diamonds or money.
                      Garena customer support has been notified about the posted complaint.
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                        K
                        Kaustubh Lade
                        Oct 19, 2020
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                        Yesterday FFIC Tournament was conducted in the Indian Server and they promised to Give code from which we can redeem rewards.But I am not able to redeem the reward as the website (reward.ff, garena.com) is not opening and I am not able to redeem the reward.Please look into the matter and help me Please.
                        Garena customer support has been notified about the posted complaint.
                        View replies
                        Best Review
                        +92
                        Dear Garena,
                        I am playing Free Fire since last 2 years.
                        My Account has been suspended without any reason, as I have used game booster application which is Pre - installed in my phone.I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.MY FREE FIRE ID - [[protected]]
                        ID LEVEL - 56
                        Have a great day ahead.

                        [Help me]-------THANK YOU----
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                          M
                          Mahilmithran
                          Oct 19, 2020
                          May 30, 2024
                          This thread was updated on May 30, 2024
                          Resolved
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                          Resolved

                          Regarding redemption of ffic rewards

                          Dear sir/madam the garena free Fire announces free rewards for watching fgic finals to redeem awards but you give code after we slept then how should we redeem the code so please give another new code for redemption of ffic final match rewards(bagpack, emote, robo pet) give code as soon as possible sir/madam by free Fire player not rewarded the rewards...
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                          S
                          Samaira Sheik
                          Oct 19, 2020
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                          I hav spin the premium wheel 11 times and yet not get the Booyah emote..why?
                          Garena customer support has been notified about the posted complaint.
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                            B
                            Bobtheboy
                            Oct 13, 2020
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                            Indian free fire community making very ### event and asking money daily for playing and purchasing. Some student and children are affected to this. Garena not taking any action for Indian user complaint. Tottaly ###
                            Garena customer support has been notified about the posted complaint.
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                              S
                              Shubham Ladhwal
                              Oct 13, 2020
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                              Air i have purchased 10rupees on reedem a special air drop but i donot get the rewards..so please sir give me that rewards it was 299 diamond and weapon crates

                              freefire name -Shubham5145f
                              ff id[protected]
                              Garena customer support has been notified about the posted complaint.
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                                4
                                4 power local Gamers
                                Oct 11, 2020
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                                Plese acount ban pleses
                                Garena customer support has been notified about the posted complaint.
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                                  R
                                  Rajesh Yadsv
                                  Oct 9, 2020
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                                  Any free fire player my ID chor
                                  Garena customer support has been notified about the posted complaint.
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                                    V
                                    Vanshaj Gaming
                                    Oct 8, 2020
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                                    Address: Banikhet
                                    Website: Kv dalhousie

                                    You can ban[protected] = daddy calling's account why. This is not fair. Please unban this account id =[protected].
                                    Garena customer support has been notified about the posted complaint.
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                                      S
                                      Sid Gaming
                                      Oct 7, 2020
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                                      Address: Faridabad Delhi

                                      Dear garena, my free fire account has been suspended recently without any reason. I sware that i have not used any hack or third party application to cheat in game. My id is just suspended because of game turbo that is by default installed in our mobile. It is basically a system application. I have spent a lot of money on my account and there are a lot of afforts on my id. Please review my account once again and recover my account as soon as possible. If garena have proof so show me. And my level is na. My uid:[[protected]] my name in game
                                      Garena customer support has been notified about the posted complaint.
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