Claimed

Garena Complaints & Reviews

1
Updated: Dec 21, 2025
Complaints 12383
Resolved
811
Unresolved
11572
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 599

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chhag manthan
Oct 1, 2020
Report
Copy

Address: Talala gir

Mane diamond dyo
Garena customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Joy__saha
    Oct 1, 2020
    Report
    Copy

    Address: 10, East pratapgarh,Loknath chowmani, PVC club street

    Today I have brought a package of rupees 300 in razorpay freefire website by using bhim upi. It has been 7 hrs I have not got anything.please do the needful.
    +1 photos
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anas Mughal
      Oct 1, 2020
      Report
      Copy

      Address: Anas1841!

      Ranked game not start after 12 am in Pakistan sarver please resolve this problem
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sayed Shaheer
        Sep 30, 2020
        Report
        Copy

        Payment issue cut amount but not respond daimonds with my free fair account
        +1 photos
        Garena customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Tharun Gaming
          Sep 27, 2020
          Report
          Copy

          Address: S.R.A,Takies,Gudur
          Website: Garena/Free fire

          Sir my account was showing diamonds restriction.. But i am not get any diamond and iam not use any diamonds... So please remove diamond restriction..
          My name=davyjones
          My id=[protected]
          My level=59
          My likes=1312
          +2 photos
          Garena customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Charles Charlescs
            Sep 26, 2020
            Report
            Copy

            Authentication failed invalid open id

            Address: Station road villivakkam Chennai 49 Tamil Nadu

            I cannot open my id my ID is k.k5931G...
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            T
            TKP WARRIORS
            Sep 26, 2020
            Report
            Copy

            Address: Tikapur kailali

            Hlow garena my name is bishal rawal my id is suspended in 1 year so iam not used hack mode in something why my id is suspended free fire please garena unsuspended my free fire id iam used250000 lakh used in garena free fire trusted my id please unsuspended my free id so thanks you ..
            Garena customer support has been notified about the posted complaint.
            dear garena free fire team My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected] LEVEL - 64 ID NAME -ISㅤITACHIㅤ亗
            [protected]@gmail.com THANK YOU--

            Unsuspended my id - Comment #3934768 - Image #0
            Helpful
            1 other people found this review helpful
            1 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Raghuman Calme Rog
              Sep 24, 2020
              Report
              Copy

              Amount has been deducted but i didn't got my special airdrop items
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rinku Kriplani
                Sep 9, 2020
                Report
                Copy

                Address: Churu mochiwada

                My u id no. Is [protected] and i am done top up of 400 rs and 80 rs but the diamond not come in my id
                Garena customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Balu Malli
                  Sep 5, 2020
                  Report
                  Copy

                  Address: Gudur
                  Website: Garena

                  I did not do any hacking but also my account has suspended my account name is spyderapyder my gold is 16560 my diomonds is 6 so do un ban my account
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mishal goswami
                    Sep 5, 2020
                    Report
                    Copy

                    Address: Gujrat
                    Website: Gujrat

                    I kill aenemy but dont full damage by weapons so plz solve this problem plzz garena

                    I'd [protected]
                    Garena customer support has been notified about the posted complaint.
                    My id [protected]
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Abinashlikun
                      Sep 5, 2020
                      Report
                      Copy

                      I just purchase a 190 of special drop throung sbi online net banking. The ammount is debitted but not receive the benifit or the diamonds ..my free id is [protected]
                      +1 photos
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        VENOM Gamer
                        Sep 3, 2020
                        Report
                        Copy

                        Address: Garena
                        Website: Www.garena.com

                        Please garena ob22 update and supend my I'd not open please and I am purchase 2000 diamonds you check my I'd please Unsuspend my I'd [protected]
                        +1 photos
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hemanth Royals
                          Sep 3, 2020
                          Report
                          Copy

                          Address: Sra takies
                          Website: India

                          Dear GARENA,
                          I am from India my free fire account has suspended now I can't play free fire... It is my favorite game now I am soo sad because of my game suspended so please unban/un suspend my account

                          Thanking you...
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Niranjan Nag
                            Sep 3, 2020
                            Report
                            Copy

                            I purchased a monthly membership of rs 599 in freefire on 2nd sep 2020. My account is debited but did not received the membership. My gaming id[protected] and transaction no is [protected]igajhxnnk7. Please refund my money, thank you.
                            +1 photos
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dada Gadu Local
                              Aug 31, 2020
                              Report
                              Copy

                              Address: [email protected]

                              Hi mara account band ha please help me sir mara i'd[protected]. Help me sir
                              +1 photos
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ahmad Raja
                                Aug 30, 2020
                                Report
                                Copy

                                Address: Iltifatgani amebedkar nagar

                                Sir somebody has hack my id and has changed id password so help me please to get back my id password
                                +1 photos
                                Garena customer support has been notified about the posted complaint.
                                Aug 30, 2020
                                Updated by Ahmad Raja
                                Help me to get back my id password

                                Aug 30, 2020
                                Updated by Ahmad Raja
                                Sir somebody has hack my id and has changed Id password so help me please to get back my id password

                                Aug 30, 2020
                                Updated by Ahmad Raja
                                Sir somebody has hack my id and has changed Id password so help me please to get back my id password

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  Tharun Gaming
                                  Aug 29, 2020
                                  Report
                                  Copy

                                  Address: 2-5-125, S.R.A takies
                                  Website: consumercomplaints.in

                                  Hi i am playing free fire so many months. But without any reason my account was suspended on 25/08/2020. I am not using any hacks, bugs, etc... Iam not playing with hackers also.. But why my account suspended. So please unban my suspended id..
                                  My game id=[protected]
                                  My name in game=davy jones
                                  My level=58
                                  My likes=1154
                                  +1 photos
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sriansh Gupta
                                    Aug 28, 2020
                                    Report
                                    Copy

                                    I lost my 500 diamonds which i have not used and no one has my password so I request u to give me my 500 daimonds back
                                    Garena customer support has been notified about the posted complaint.
                                    My uid number [protected]
                                    Please garena please give me my 1000 daimonds back please
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Red Flag Army
                                      Aug 25, 2020
                                      Report
                                      Copy

                                      Address: Indonesia
                                      Website: Garena Free Fire

                                      Hey Garena Free Fire, I did top up of Rs 800 six times and did not get any diamond due to network connection I had also submitted a request but it did not work, so i request you to return my money back to me on my email id or give me a top up of Rs 800 six times which is equal to 4800 diamonds
                                      Garena customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit