Claimed

Garena Complaints & Reviews

1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 599

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prakash501
Oct 6, 2020
Jun 25, 2023
This thread was updated on Jun 25, 2023
Report
Copy

Dear Garena, My Free Fire Account has been suspended recently without any reason. i sware that i have not used any hack or third party application to cheat in game. my id is just suspended because of Game Turbo that is by default installed in our Mobile. it is basically a System Application.I Have Spent a lot of money on my account and there are a lot of afforts on my id.please review my account once again and recover my account as soon as possible. If garena have proof so show me.and my level is 73 .My UID:[protected] my name in game ᏰტᎿ☆ᎮᏒᎥᏁፈᏋ❤️
Garena customer support has been notified about the posted complaint.
Dear Garena
ConsumerComplaints.in logo
Submit a Complaint
Show search
Show menu
ADVERTISEMENT

Online Games Complaints
Garena
Garena — My id banned without any reason
Prakash501 on Oct 6, 2020
Dear Garena, My Free Fire Account has been suspended recently without any reason. i sware that i have not used any hack or third party application to cheat in game. my id is just suspended because of Game Turbo that is by default installed in our Mobile. it is basically a System Application.I Have Spent a lot of money on my account and there are a lot of afforts on my id.please review my account once again and recover my account as soon as possible. If garena have proof so show me.and my level is .My UID:[[protected]] my name in game
Hii garena,

I am really really sorry for using glitch file I have made a big mistake by using the glitch file, I did not know that after using the glitch file, my id will be suspended. I have increased the level of my id by working very hard and have also invested money, so request from free fire to unsuspended my id, after today I will never using any glitch file.
Please recover my I'd 🙏

Free fire uid:[protected]
Free fire name:ƬɴㅤᏞᴜᴄᴋʏㅤ❤️
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sonu.khan
    Oct 5, 2020
    Report
    Copy

    Address: 1419132922

    Hii sar Sar Meri complain yah Hai Ki Hamari ID suspend ho gai hai please sar ID khol do Humne no hack please sar sar ID khol do
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      ꧁𓊈𒆜Pranchal Rajput𒆜𓊉꧂
      Oct 5, 2020
      Report
      Copy

      Address: Singapore eeoi

      Hello thi is Piyush and my game uid is ([protected]) and i am unable to login the game please help me as fast and early you can
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        GOD KILLER GAMERZ
        Oct 5, 2020
        May 19, 2023
        This thread was updated on May 19, 2023
        Report
        Copy

        My id is hacked by someone and he do some abnormal activities with my account and my id is suspended my id ashu3221U
        Garena customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Alpha Centauri
          Oct 2, 2020
          Report
          Copy

          Please tell me what is going on in Free Fire, I purchased a ₹ 80 Top - up and didn't got Joseph character. I am extremely disappointed by the issue. It took me 3 months to collect the amount. Please resolve the issue or I am gonna delete Free Fire.
          Garena customer support has been notified about the posted complaint.
          Garena, please make it fast, I love this game
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            ꧁𓊈𒆜Pranchal Rajput𒆜𓊉꧂
            Oct 2, 2020
            Report
            Copy

            Hello garena my name is Pranchal and I am from India-Uttarpardesh(Ghaziabad) and my game uid is [protected] and my problem is that I am unable to play ranked game and in ever game my ping goes very high I don't know why please help me as fast as you can
            Garena customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chhag manthan
              Oct 1, 2020
              Report
              Copy

              Address: Talala gir

              Mane diamond dyo
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Joy__saha
                Oct 1, 2020
                Report
                Copy

                Address: 10, East pratapgarh,Loknath chowmani, PVC club street

                Today I have brought a package of rupees 300 in razorpay freefire website by using bhim upi. It has been 7 hrs I have not got anything.please do the needful.
                Garena customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anas Mughal
                  Oct 1, 2020
                  Report
                  Copy

                  Address: Anas1841!

                  Ranked game not start after 12 am in Pakistan sarver please resolve this problem
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sayed Shaheer
                    Sep 30, 2020
                    Report
                    Copy

                    Payment issue cut amount but not respond daimonds with my free fair account
                    Garena customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Tharun Gaming
                      Sep 27, 2020
                      Report
                      Copy

                      Address: S.R.A,Takies,Gudur
                      Website: Garena/Free fire

                      Sir my account was showing diamonds restriction.. But i am not get any diamond and iam not use any diamonds... So please remove diamond restriction..
                      My name=davyjones
                      My id=[protected]
                      My level=59
                      My likes=1312
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Charles Charlescs
                        Sep 26, 2020
                        Report
                        Copy

                        Authentication failed invalid open id

                        Address: Station road villivakkam Chennai 49 Tamil Nadu

                        I cannot open my id my ID is k.k5931G...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        T
                        TKP WARRIORS
                        Sep 26, 2020
                        Report
                        Copy

                        Address: Tikapur kailali

                        Hlow garena my name is bishal rawal my id is suspended in 1 year so iam not used hack mode in something why my id is suspended free fire please garena unsuspended my free fire id iam used250000 lakh used in garena free fire trusted my id please unsuspended my free id so thanks you ..
                        Garena customer support has been notified about the posted complaint.
                        dear garena free fire team My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected] LEVEL - 64 ID NAME -ISㅤITACHIㅤ亗
                        [protected]@gmail.com THANK YOU--
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Raghuman Calme Rog
                          Sep 24, 2020
                          Report
                          Copy

                          Amount has been deducted but i didn't got my special airdrop items
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rinku Kriplani
                            Sep 9, 2020
                            Report
                            Copy

                            Address: Churu mochiwada

                            My u id no. Is [protected] and i am done top up of 400 rs and 80 rs but the diamond not come in my id
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Balu Malli
                              Sep 5, 2020
                              Report
                              Copy

                              Address: Gudur
                              Website: Garena

                              I did not do any hacking but also my account has suspended my account name is spyderapyder my gold is 16560 my diomonds is 6 so do un ban my account
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mishal goswami
                                Sep 5, 2020
                                Report
                                Copy

                                Address: Gujrat
                                Website: Gujrat

                                I kill aenemy but dont full damage by weapons so plz solve this problem plzz garena

                                I'd [protected]
                                Garena customer support has been notified about the posted complaint.
                                My id [protected]
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Abinashlikun
                                  Sep 5, 2020
                                  Report
                                  Copy

                                  I just purchase a 190 of special drop throung sbi online net banking. The ammount is debitted but not receive the benifit or the diamonds ..my free id is [protected]
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    VENOM Gamer
                                    Sep 3, 2020
                                    Report
                                    Copy

                                    Address: Garena
                                    Website: Www.garena.com

                                    Please garena ob22 update and supend my I'd not open please and I am purchase 2000 diamonds you check my I'd please Unsuspend my I'd [protected]
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hemanth Royals
                                      Sep 3, 2020
                                      Report
                                      Copy

                                      Address: Sra takies
                                      Website: India

                                      Dear GARENA,
                                      I am from India my free fire account has suspended now I can't play free fire... It is my favorite game now I am soo sad because of my game suspended so please unban/un suspend my account

                                      Thanking you...
                                      Garena customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit