Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Dec 21, 2025
Complaints 12383
Resolved
811
Unresolved
11572
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 600

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ANKITA CHOKSI
Aug 25, 2020
Report
Copy

Dear Team,
I have done recharge of 159 rs. with ref no.[protected] via Hdfc bank. Not received daily diamond. Kindly update the same in my I'd. Attaching screenshot for your reference.
Thanks & Regards.
I'd [protected]...kellytu3538q
Garena customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    anshkim0234X
    Aug 25, 2020
    Report
    Copy

    On 3 anniversary of ff i claimed awakening shard and now it is not in my vault I have not aweken any caracter also so how it is lost give me aweken shard back on

    anshkim0234X
    My id [protected]
    Garena customer support has been notified about the posted complaint.
    View replies
    Sir it is not present in vault when u awaken character and upgrade it then it shows you have it or not
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Reddy Marala Reddy
      Aug 24, 2020
      Report
      Copy

      Address: Ananthapuram

      Dear Gareana,

      I never use hack and not use any 3rd party app please my id recheck please unban my id.please your error correct .I request all gareana office members

      User i kill you,
      Id [protected].
      Friends support
      +1 photos
      Garena customer support has been notified about the posted complaint.
      Aug 24, 2020
      Updated by Reddy Marala Reddy       Dear Gareana,

      I never use hack and not use any 3rd party app please my id recheck please unban my id.please your error correct .I request all gareana office members

      User i kill you,
      Id [protected].
      Friends support
      Aug 24, 2020
      Updated by Reddy Marala Reddy       Dear Gareana,

      I never use hack and not use any 3rd party app please my id recheck please unban my id.please your error correct .I request all gareana office members

      User i kill you,
      Id [protected].
      Friends support

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bolte MG
        Aug 24, 2020
        Report
        Copy

        Address: Dilshad hotel New snajay Nagar shanti nagar Bhiwandi

        Sir the is no reason garena has suspend my account . I request you to open my account I didn't any cheat and hacking .u love free fire 🔥 very much.
        My username is [protected] and uid is [protected].
        +1 photos
        Garena customer support has been notified about the posted complaint.
        Aug 24, 2020
        Updated by Bolte MG         Please open my account from suspend
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pranshu Rahangdale
          Aug 23, 2020
          Report
          Copy

          Hello garena my complaint my I'd [protected] willy memberships diomond did not receive
          Garena customer support has been notified about the posted complaint.
          View replies
          Please give me a diamond
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Amirul Azim Masum
            Aug 23, 2020
            Report
            Copy

            Address: [email protected]

            I dont no why my acount is suspended without any reson.
            But anyway i want my acount back
            +1 photos
            Garena customer support has been notified about the posted complaint.
            Aug 23, 2020
            Updated by Amirul Azim Masum             back my acount

            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Dada Gadu Local
              Aug 23, 2020
              Report
              Copy

              Address: [email protected]

              Hi sir m
              ara account banned ha please
              +1 photos
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Preet Patil
                Aug 22, 2020
                Report
                Copy

                Address: karve gaon Sector-36 navi mubai at maari aahi mandir

                Hello my suspended without any hack plz recover
                +1 videos
                Garena customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  addy0347x
                  Aug 20, 2020
                  Report
                  Copy

                  Address: Kanpur

                  I had topup today in games kharido.in but i dont have a new pet 'mr wager' in 200diamond, so please give me new pet my uid is[protected]
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rozarA
                    Aug 19, 2020
                    Mar 10, 2023
                    This thread was updated on Mar 10, 2023
                    Report
                    Copy

                    Guild hacked

                    Address: singapore

                    Sir, my guild is hacked and i want it back plz back it sir
                    guild id=70604014
                    my id=[protected]
                    my guild is hack from 18/8/2020
                    i[censored] cant back it then give me the info of leader . if i found that they are my friend then i will manage it...
                    Helpful
                    380 other people found this review helpful
                    380 found this helpful
                    9 Comments
                    Report
                    Copy
                    S
                    SASTA GAMER
                    Aug 19, 2020
                    Report
                    Copy

                    Hello sir
                    Sir I am using third party app on my android phone resmi 5a the app name is parallel space I am really sorry for my mistake I don't again This kind of behaviour.please unsuspected my account.
                    My account details:
                    My uid ------[protected]
                    My game name ------ØH SAMEER
                    LEVEL ----55
                    MY email------- [protected]@gmail.com
                    My password-------- kgf2mm5130
                    Sir please help me please recover my account fast 🙏🙏😭
                    +2 photos
                    Garena customer support has been notified about the posted complaint.
                    Aug 19, 2020
                    Updated by SASTA GAMER                     My uid ------[protected]
                    My game name ------ØH SAMEER
                    LEVEL ----55
                    Sir please help me please recover my account fast 🙏🙏😭
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Ŕ
                      Ŕájù Śìñģh
                      Aug 19, 2020
                      Report
                      Copy

                      Address: JAMMU&KASHMIR

                      SIR Give me doimand 10000

                      My uid no[protected]
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        Yadav S K
                        Aug 18, 2020
                        Report
                        Copy

                        Address: Mandi road near baipass banda, Baba talab banda
                        Website: Gamekharido.in

                        I did a top up RS80 on Gamekharido.in, top up has been successfully but didn't recieved diamond and didn't receive money.
                        My ID No. [protected]
                        +1 photos
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          ɴ
                          ɴever ɢɪᴠᴇ ᴜᴘ Gaming
                          Aug 17, 2020
                          Report
                          Copy

                          Address: Ganaparro palavadi dharmapuri

                          Why my account was suspend please recovery my account.
                          +1 photos
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ranjan hansda
                            Aug 16, 2020
                            Report
                            Copy

                            I buy special airdrop purchase.
                            But did not receive...
                            My is RANJAN5759L
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SANJAY CHETTRI
                              Aug 15, 2020
                              Report
                              Copy

                              Payment was unsuccessful in freefire but axis bank they had transfer amount to your account just looking for refund of rupees 800
                              +1 photos
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mebanjop
                                Aug 13, 2020
                                Report
                                Copy

                                Hello, i just want to inquire whether the collection of pink diamonds will end permanently or for short period. I must say it is the only way where we can get luck royale tickets and other items and equipments. So i hope that it will in times to come, be brought back again and i see no issues of it bringing cons to the game. Thank you.
                                Garena customer support has been notified about the posted complaint.
                                View replies
                                By the only way meaning it is the only way we can earn because we dont have money
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Akhil Gurung
                                  Aug 13, 2020
                                  Report
                                  Copy

                                  Hello my name is roshan and someone stole my free fire account and change the details and I cant log in anymore plz help me to get my account back thank you my id [protected]
                                  +1 photos
                                  Garena customer support has been notified about the posted complaint.
                                  Aug 13, 2020
                                  Updated by Akhil Gurung                                   My account got hack plz give me my account back my uid is [protected]

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nikhil Thallapelly
                                    Aug 12, 2020
                                    Report
                                    Copy

                                    Address: 19-10-1/a-57 rangashaipet,warangal,telangana 506006
                                    Website: garena free fire

                                    I want 1to 5 elite pass items free and criminal bundles also
                                    This is my uid[protected] plz.
                                    +1 photos
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Həʌɽtləss Ɓoƴ Sipu
                                      Aug 11, 2020
                                      Report
                                      Copy

                                      Address: Odisha in jajpur

                                      Please sir my free fire id is ban then am any third party app use bt next time any not use third party apps plese sir unsupended my id..
                                      +1 photos
                                      Garena customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Parimatch India
                                        4.1
                                        (1793)
                                        RummyCircle.com
                                        2.7
                                        (2513)
                                        Dream11 Fantasy
                                        2.4
                                        (2772)