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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 600

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H
Hemanth Royals
Sep 3, 2020
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Address: Sra takies
Website: India

Dear GARENA,
I am from India my free fire account has suspended now I can't play free fire... It is my favorite game now I am soo sad because of my game suspended so please unban/un suspend my account

Thanking you...
Garena customer support has been notified about the posted complaint.
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    N
    Niranjan Nag
    Sep 3, 2020
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    I purchased a monthly membership of rs 599 in freefire on 2nd sep 2020. My account is debited but did not received the membership. My gaming id[protected] and transaction no is [protected]igajhxnnk7. Please refund my money, thank you.
    Garena customer support has been notified about the posted complaint.
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      D
      Dada Gadu Local
      Aug 31, 2020
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      Address: [email protected]

      Hi mara account band ha please help me sir mara i'd[protected]. Help me sir
      Garena customer support has been notified about the posted complaint.
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        A
        Ahmad Raja
        Aug 30, 2020
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        Address: Iltifatgani amebedkar nagar

        Sir somebody has hack my id and has changed id password so help me please to get back my id password
        Garena customer support has been notified about the posted complaint.
        Aug 30, 2020
        Updated by Ahmad Raja
        Help me to get back my id password

        Aug 30, 2020
        Updated by Ahmad Raja
        Sir somebody has hack my id and has changed Id password so help me please to get back my id password

        Aug 30, 2020
        Updated by Ahmad Raja
        Sir somebody has hack my id and has changed Id password so help me please to get back my id password

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          T
          Tharun Gaming
          Aug 29, 2020
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          Address: 2-5-125, S.R.A takies
          Website: consumercomplaints.in

          Hi i am playing free fire so many months. But without any reason my account was suspended on 25/08/2020. I am not using any hacks, bugs, etc... Iam not playing with hackers also.. But why my account suspended. So please unban my suspended id..
          My game id=[protected]
          My name in game=davy jones
          My level=58
          My likes=1154
          Garena customer support has been notified about the posted complaint.
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            S
            Sriansh Gupta
            Aug 28, 2020
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            I lost my 500 diamonds which i have not used and no one has my password so I request u to give me my 500 daimonds back
            Garena customer support has been notified about the posted complaint.
            My uid number [protected]
            Please garena please give me my 1000 daimonds back please
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              R
              Red Flag Army
              Aug 25, 2020
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              Address: Indonesia
              Website: Garena Free Fire

              Hey Garena Free Fire, I did top up of Rs 800 six times and did not get any diamond due to network connection I had also submitted a request but it did not work, so i request you to return my money back to me on my email id or give me a top up of Rs 800 six times which is equal to 4800 diamonds
              Garena customer support has been notified about the posted complaint.
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                A
                ANKITA CHOKSI
                Aug 25, 2020
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                Dear Team,
                I have done recharge of 159 rs. with ref no.[protected] via Hdfc bank. Not received daily diamond. Kindly update the same in my I'd. Attaching screenshot for your reference.
                Thanks & Regards.
                I'd [protected]...kellytu3538q
                Garena customer support has been notified about the posted complaint.
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                  A
                  anshkim0234X
                  Aug 25, 2020
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                  On 3 anniversary of ff i claimed awakening shard and now it is not in my vault I have not aweken any caracter also so how it is lost give me aweken shard back on

                  anshkim0234X
                  My id [protected]
                  Garena customer support has been notified about the posted complaint.
                  Sir it is not present in vault when u awaken character and upgrade it then it shows you have it or not
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                    R
                    Reddy Marala Reddy
                    Aug 24, 2020
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                    Address: Ananthapuram

                    Dear Gareana,

                    I never use hack and not use any 3rd party app please my id recheck please unban my id.please your error correct .I request all gareana office members

                    User i kill you,
                    Id [protected].
                    Friends support
                    Garena customer support has been notified about the posted complaint.
                    Aug 24, 2020
                    Updated by Reddy Marala Reddy
                    Dear Gareana,

                    I never use hack and not use any 3rd party app please my id recheck please unban my id.please your error correct .I request all gareana office members

                    User i kill you,
                    Id [protected].
                    Friends support
                    Aug 24, 2020
                    Updated by Reddy Marala Reddy
                    Dear Gareana,

                    I never use hack and not use any 3rd party app please my id recheck please unban my id.please your error correct .I request all gareana office members

                    User i kill you,
                    Id [protected].
                    Friends support

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                      B
                      Bolte MG
                      Aug 24, 2020
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                      Address: Dilshad hotel New snajay Nagar shanti nagar Bhiwandi

                      Sir the is no reason garena has suspend my account . I request you to open my account I didn't any cheat and hacking .u love free fire 🔥 very much.
                      My username is [protected] and uid is [protected].
                      Garena customer support has been notified about the posted complaint.
                      Aug 24, 2020
                      Updated by Bolte MG
                      Please open my account from suspend
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                        P
                        Pranshu Rahangdale
                        Aug 23, 2020
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                        Hello garena my complaint my I'd [protected] willy memberships diomond did not receive
                        Garena customer support has been notified about the posted complaint.
                        Please give me a diamond
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                          A
                          Amirul Azim Masum
                          Aug 23, 2020
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                          Address: [email protected]

                          I dont no why my acount is suspended without any reson.
                          But anyway i want my acount back
                          Garena customer support has been notified about the posted complaint.
                          Aug 23, 2020
                          Updated by Amirul Azim Masum
                          back my acount

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                            D
                            Dada Gadu Local
                            Aug 23, 2020
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                            Address: [email protected]

                            Hi sir m
                            ara account banned ha please
                            Garena customer support has been notified about the posted complaint.
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                              P
                              Preet Patil
                              Aug 22, 2020
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                              Address: karve gaon Sector-36 navi mubai at maari aahi mandir

                              Hello my suspended without any hack plz recover
                              +1 videos
                              Garena customer support has been notified about the posted complaint.
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                                A
                                addy0347x
                                Aug 20, 2020
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                                Address: Kanpur

                                I had topup today in games kharido.in but i dont have a new pet 'mr wager' in 200diamond, so please give me new pet my uid is[protected]
                                Garena customer support has been notified about the posted complaint.
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                                  R
                                  rozarA
                                  Aug 19, 2020
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                                  Guild hacked

                                  Address: singapore

                                  Sir, my guild is hacked and i want it back plz back it sir
                                  guild id=70604014
                                  my id=[protected]
                                  my guild is hack from 18/8/2020
                                  i[censored] cant back it then give me the info of leader . if i found that they are my friend then i will manage it...
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                                  S
                                  SASTA GAMER
                                  Aug 19, 2020
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                                  Hello sir
                                  Sir I am using third party app on my android phone resmi 5a the app name is parallel space I am really sorry for my mistake I don't again This kind of behaviour.please unsuspected my account.
                                  My account details:
                                  My uid ------[protected]
                                  My game name ------ØH SAMEER
                                  LEVEL ----55
                                  MY email------- [protected]@gmail.com
                                  My password-------- kgf2mm5130
                                  Sir please help me please recover my account fast 🙏🙏😭
                                  Garena customer support has been notified about the posted complaint.
                                  Aug 19, 2020
                                  Updated by SASTA GAMER
                                  My uid ------[protected]
                                  My game name ------ØH SAMEER
                                  LEVEL ----55
                                  Sir please help me please recover my account fast 🙏🙏😭
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                                    Ŕájù Śìñģh
                                    Aug 19, 2020
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                                    Address: JAMMU&KASHMIR

                                    SIR Give me doimand 10000

                                    My uid no[protected]
                                    Garena customer support has been notified about the posted complaint.
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                                      Y
                                      Yadav S K
                                      Aug 18, 2020
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                                      Address: Mandi road near baipass banda, Baba talab banda
                                      Website: Gamekharido.in

                                      I did a top up RS80 on Gamekharido.in, top up has been successfully but didn't recieved diamond and didn't receive money.
                                      My ID No. [protected]
                                      Garena customer support has been notified about the posted complaint.
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