Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 607

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
super boy
Jul 7, 2020
Report
Copy

Address: bangladesh

Tnx team garena for your time i need a help, my 68 level id is suspended i am a old player i played free fire 1+ year i dont used any hack nd any thard party apps but there are some technical issue my id suspended sir i will request u for un ben my id, my uid is[protected] this is a very good to met, tnx sir have a good day to you🙏🙏🙏 please sir
+1 videos
Garena customer support has been notified about the posted complaint.
Jul 07, 2020
Updated by super boy
sir my account and devic benn suspended please my account return my account 68 level sir im old plear 1years++ my
id[protected]. please sir my id return please 🙏🙏🙏🙏🙏😭😭😭😭

Jul 07, 2020
Updated by super boy
sir my account level 68 benn suspended please sir my id returns please 🙏🙏😭 im old plear sir id no.[protected] 🙏🙏😭😭😰
please sir my account please devic benn and account

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chanchal Chhabra
    Jul 6, 2020
    Report
    Copy

    Address: 140/4 marla gurugram, haryana

    Sir i was playing a match with my friends at last 5 were alive 1 was other and we were 4 my teammate knocked me by oil barrel by jealousy he was in a range of 20 metre of me and didn't revive me his uid is[protected] i assure that you will take strictly action against him and about diamonds today in booyah app i collected 125 tickets and got 10 diamonds but in game no notifications found about diamonds please solve my problems
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Thaveethuraj
      Jul 6, 2020
      Report
      Copy

      483957 is the otp for your transaction for payee - times of money ltd (WWW.DIRECPAY.COM) for an amount of rs. 80.0 through internet banking. Do not share with anyone.

      Sir i am pay rs80 but not received diamond pls consider my pbm
      My id[protected]
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Roocky Suresh
        Jul 5, 2020
        Report
        Copy

        Address: Vishakhapatanam

        Dear garena,
        My free fire acount has been suspend recently without any reson. I swer that i have not use any hack Or third party app. To cheat in game. My id is just suspend becose of game trurbo that is by default install in my mobile. It is basically a system app. I have spent a lot of money on my a/c and there are a lot of afforts on my id. Please review my a/c ones again and recover my a/c as soon as possible. My uid[[protected]]
        my game name TK CRUSER
        Garena customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Roocky Suresh
          Jul 5, 2020
          Report
          Copy

          Address: Singapore

          Hi garena freefire i am from india,
          I am play freefire more than 2 year's, and my game level is 67 and 3540+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=TK CRUSER
          Garena customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sai Karri
            Jul 5, 2020
            Report
            Copy

            Dear garena my account suspended so please give me my account i love my account
            Garena customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sonu K Choudhary
              Jul 5, 2020
              Report
              Copy

              Address: Guwahati, Assam

              Hello garena
              I have been playing this game since for a long time and I never faced this problem but from the past few weeks I'm facing the problem that. I can't play squad match, when I click squad it remains the same it does not go to the squad mode and when I invite my friends than it shows like (clan already exists). It does not happen everytime but 80 pecent of the time it happens.

              Plz garena do something so that I can play the game happily and enjoy it.
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aloesh
                Jul 5, 2020
                Report
                Copy

                Address: Alirajpur

                Meri I'd an hour or do please garena meri I'd be do please
                Garena customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aniket Selokar
                  Jul 5, 2020
                  Report
                  Copy

                  What are u doing with us, we are not a mad I am playing a free fire from 2 years and my free fire I'd is so valuable but now a days the hackers make my game play worst and not playing properly because of hackers, please ban hackers and hmari I'd ban mt Krna because apne mere 1 friend ki I'd bina kisi reason ke ban kr di so please help us .
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Praphul Shishodia
                    Jul 4, 2020
                    Report
                    Copy

                    Address: Delhi

                    Dear sir, l am sorry for hack on free fire. L assure you that i will never use this type ok hack on my free fire i'd. It's my mistake that i use hack on my free fire i'd for that i am really apologize i request you to unbanned my account.
                    I shell be very thankful to you.
                    Ff name
                    ™☠︎rⱥvⱥή☠︎
                    F[censored]id
                    [protected]
                    I will never do that after today.
                    Garena customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kushal Badgujar
                      Jul 4, 2020
                      Report
                      Copy

                      I'm not used any hack please unsuspend my account my player I'd=kushal3616D, my uid=[protected]
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sumit Benkar
                        Jul 4, 2020
                        Report
                        Copy

                        Address: Digras

                        Pliiz gareena my id is unsuspended
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sumit Benkar
                          Jul 4, 2020
                          Report
                          Copy

                          Address: Digras

                          Pliiz gareena my account is unsuspended i will request
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jayaram.sri
                            Jul 4, 2020
                            Jun 16, 2023
                            This thread was updated on Jun 16, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Not received monthly membership package in free fire

                            Address: Namakkal

                            Hi sir,
                            I am going to topup monthly membership in free fire via times of money limited, but amount debited my account rs.599 but still now i not received any diamonds in free fire, i am already inform that issue in free fire, but he say contact to times of money limited, Please help me sir, my transaction details are attached this mail, please do the needful....
                            Helpful
                            177 other people found this review helpful
                            177 found this helpful
                            16 Comments
                            Report
                            Copy
                            K
                            Khankhan1455356
                            Jul 3, 2020
                            Report
                            Copy

                            Address: Sammanpur

                            Payment is complete 599 but subscription is not add diamond
                            Please solve my issue
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              KarTik SiNgh KanWar
                              Jul 3, 2020
                              Report
                              Copy

                              Address: [email protected]
                              Website: Garena free fire

                              Dear garena,
                              My free fire acount has been suspend recently without any reson. I swer that i have not use any hack or third party app. To cheat in game. My id is just suspend becose of game trurbo that is by default install in our mobile. It is basically a system app. I have spent a lot of money on my a/c and there are a lot of afforts on my id. Please review my a/c ones again and recover my a/c as soon as possible. My uid[protected]
                              Best regards
                              Kartik
                              Garena customer support has been notified about the posted complaint.
                              My account is suspended because of my last match hacker squad innvole my group please sir unsusped my I'd [protected]
                              My account is suspended because of my last match hacker squad innvole my group please sir unsusped my I'd [protected]
                              Mohmmad Miraj's reply, Oct 29, 2020
                              My account is suspended because of my last match hacker squad innvole my group
                              Helpful
                              3 other people found this review helpful
                              3 found this helpful
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ankit241095
                                Jul 3, 2020
                                Feb 5, 2025
                                This thread was updated on Feb 5, 2025
                                Resolved
                                Report
                                Copy
                                Resolved

                                my 71 level account is suspended

                                Hello sir i am playing free fire from 2 years and had spent more than 50000 rupees. On 2 july i saw my account is suspended as someone hacked my account and used some unusual activity. My id is[protected] and user name is ༺ ◥ Ⓝ•Ⓢ•Ⓖ ◤༻. Plz unsuspend my account as i am old player and reached this level by hard work...
                                Helpful
                                478 other people found this review helpful
                                478 found this helpful
                                50 Comments
                                Report
                                Copy
                                R
                                Rii0 dejaneiro
                                Jul 3, 2020
                                Report
                                Copy

                                Please unban my devise and account on free fire i beg (Account name is rii0son2407b
                                Garena customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  E
                                  Emiway Bantai
                                  Jul 2, 2020
                                  Report
                                  Copy

                                  Address: Delhi

                                  I am playing free fire for a long time plzz unban my account i have wasted alot of money in this and if my account is not recover so i am leaving free fire so plzz plz recover my id plzz i can't make new id or other wise say why my account is ban plzz
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    all demand Chanel
                                    Jul 2, 2020
                                    Mar 14, 2024
                                    This thread was updated on Mar 14, 2024
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Account suspended

                                    Address: FacebookLinkedInYoutube Address Galaxis Building, 1 Fusionopolis Place #17-10 Singapore - 138522
                                    Website: ff.garena.com

                                    Hi garena freefire i am from india,
                                    I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network...
                                    Helpful
                                    929 other people found this review helpful
                                    929 found this helpful
                                    135 Comments
                                    Report
                                    Copy