Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 607

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kalyan0853h
Jul 10, 2020
Report
Copy

Address: Assam

Please garena unbanned my account. I can't play free fire.
Garena customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    DEv883
    Jul 10, 2020
    Report
    Copy

    Address: Civiline 2 behind dc residence Palwal Haryana india, Face 2 Palwal
    Website: Garena Free fire Game

    Hello sir

    Please unban my device i haven't other device for play free fire... I don't know about my ban device. My friend download lulu box apk without my permission sir... Its not my fault sir... I was uninstall that time when i see that application in my phone.. And after that my device banned i hate hacker. I am not hacker sir.
    I want my device back sir
    Please give a one and last chance sir

    Emei1 [protected]

    Emei2 [protected]

    Sir i am cancer patient i don't know how much time i have... Please sir this is tha last request sir...

    I am. Sorry again

    Thank you sir
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Praphul Shishodia
      Jul 9, 2020
      Report
      Copy

      Address: Delhi

      Hello Garena,
      Hello Sir, my name is praphul shishodia. I'm using free fire have been last 10 months, my account has been suspended.

      4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

      But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

      Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ™☠︎Rⱥvⱥή☠︎ my user ID is:[protected]

      Please give me my last chance... I Love Free Fire...
      Please give me a last chance sir,

      Nickname-™☠︎Rⱥvⱥή☠︎,

      user ID=[protected
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Lucky Islam
        Jul 9, 2020
        Report
        Copy

        Address: assam

        Hello Garena,
        Hello Sir, my name is Ramesh. I'm using free fire have been last 9 months, my account has been suspended.

        days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

        But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

        Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ༄ᶦᶰᵈ᭄AMIR☆༒ my user ID is[protected]
        Please give me my last chance... I Love Free Fire...
        Please give me a last chance sir,

        Nickname.༄ᶦᶰᵈ᭄AMIR☆༒
        user ID[protected]
        Garena customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kalyan0853h
          Jul 9, 2020
          Report
          Copy

          Address: Assam

          Please unbanned my account[protected]India)
          Garena customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kalyan0853h
            Jul 9, 2020
            Report
            Copy

            Address: Assam
            Website: Garena free fire

            Please unbanned my device i don't again use third party app please unbanned my account and device. Please i can't live without free fire so unbanned my account. My account id is[protected]India). Please unbanned my account and device. 😓😓😓😫😭😭👏👏👏
            Garena customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Solanki Gopal
              Jul 9, 2020
              Report
              Copy

              Address: Ahmedabad

              Dear sir.

              My account been and suspended without any reason how to my account been and suspended please unbend my account i'm not used to 3party apps but my account been and suspended. My account level.62 like.2011 my game money vest.20000 please help me.

              My i'd.[protected]
              Game name.. Gopal●□♤♡
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ankit93041
                Jul 8, 2020
                Report
                Copy

                My freefire id[protected]

                Plz unbanned my cs ranked

                I care next time not repeat plz unbanned my cs ranked
                Garena customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vansh Mehra
                  Jul 8, 2020
                  Report
                  Copy

                  Address: Free fire

                  I've have purchased weekly membership but it was my first purchase so i must get 100 diamonds instantly on my first subscription but i did not get it plz help my. Mu uid is [protected].
                  +1 videos
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sriansh Gupta
                    Jul 8, 2020
                    Report
                    Copy

                    I had subscribed a monthly pack
                    When i started to play i was having 645 diamond when i close it for 2 hours when i started free fire i was having only 107 in sudden 1 - 2 hours i lost 538 diamond where i didnot spend a single daimond i lost more than 500 diamonds i want a action on it as fast it is possible
                    Garena customer support has been notified about the posted complaint.
                    I want inqurie as fast as possible
                    Please help me
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Tanmoy Das1
                      Jul 7, 2020
                      Report
                      Copy

                      I want to report to someone who, despite being my teammate, deliberately hit me with a Red Drum Blast and did not revive me. This is his Id:[protected]. I request you to band this Id. I want him to be punished for his toxicity.
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bala Dev
                        Jul 7, 2020
                        Report
                        Copy

                        Garena is not recovery my account please unsuspended my free fire account please garena
                        Garena customer support has been notified about the posted complaint.
                        Jul 07, 2020
                        Updated by Bala Dev
                        Yea
                        Jul 07, 2020
                        Updated by Bala Dev
                        Hi dear garena,

                        My account suspended please unsuspended my account please garena please support me
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Maruthu Aravind
                          Jul 7, 2020
                          Report
                          Copy

                          My free fire account has been suspended so please recover my account
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Veera Maravan Vasanth
                            Jul 7, 2020
                            Report
                            Copy

                            Address: Singapore

                            Please un suspended my account
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gokulthala
                              Jul 7, 2020
                              Report
                              Copy

                              Address: 3/b pilliyar Nagar 3rd Street salem

                              Consumer complaints logo
                              menuSubmit ComplaintSearch
                              Home iconHome
                              Question iconQuestions
                              FAQFAQ
                              Search
                              search
                              Sign InSign in
                              © 2020 Consumer Complaints Forum
                              If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

                              Other Complaints Garena
                              Garena Free Fire — account suspended

                              99 Reviews
                              dumka bandarjori road, Dumka, Jharkhand, India
                              Ramesh Love on Sep 2, 2019
                              Submit a Complaint
                              Hello Garena,
                              Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

                              4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                              But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ꧁༺Ramesh༻꧂, my user ID is:[protected]

                              Please give me my last chance... I Love Free Fire...
                              Please give me a last chance sir,

                              Nickname=꧁༺Ramesh༻꧂,

                              user ID=[protected]

                              account suspended


                              Updated by Ramesh Love Sep 02, 2019

                              Hello Garena,
                              Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

                              4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                              But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ★Dᴇᴠɪʟ-MD✩ᵞᵀ

                              My UID is:[protected]

                              Please give me my last chance... I Love Free Fire...
                              Please give me a last chance sir,

                              Nickname=★Dᴇᴠɪʟ-MD✩ᵞᵀ

                              UID:[protected]
                              +1 videos
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ankit93041
                                Jul 7, 2020
                                Report
                                Copy

                                I am banned for cs ranked

                                My username is - ankitsi2422n

                                My network is too low but i accept my fault plz unbanned my account from cs ranked

                                I remember not repeat next time

                                Plz unbanned my account immediately
                                Garena customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Crazy Gaming
                                  Jul 7, 2020
                                  Report
                                  Copy

                                  Address: Bangalore

                                  Hi garena sir please unban my account I have didn't use any of third party application or apps without any reason suspended my account
                                  Garena customer support has been notified about the posted complaint.
                                  Jul 07, 2020
                                  Updated by Crazy Gaming
                                  My account as been suspended without any reason I didn't use any third party application or apps as soon as possible recovery my account

                                  MY UID:[protected]

                                  NAME: NANI
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    super boy
                                    Jul 7, 2020
                                    Report
                                    Copy

                                    Address: bangladesh

                                    Tnx team garena for your time i need a help, my 68 level id is suspended i am a old player i played free fire 1+ year i dont used any hack nd any thard party apps but there are some technical issue my id suspended sir i will request u for un ben my id, my uid is[protected] this is a very good to met, tnx sir have a good day to you🙏🙏🙏 please sir
                                    +1 videos
                                    Garena customer support has been notified about the posted complaint.
                                    Jul 07, 2020
                                    Updated by super boy
                                    sir my account and devic benn suspended please my account return my account 68 level sir im old plear 1years++ my
                                    id[protected]. please sir my id return please 🙏🙏🙏🙏🙏😭😭😭😭

                                    Jul 07, 2020
                                    Updated by super boy
                                    sir my account level 68 benn suspended please sir my id returns please 🙏🙏😭 im old plear sir id no.[protected] 🙏🙏😭😭😰
                                    please sir my account please devic benn and account

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chanchal Chhabra
                                      Jul 6, 2020
                                      Report
                                      Copy

                                      Address: 140/4 marla gurugram, haryana

                                      Sir i was playing a match with my friends at last 5 were alive 1 was other and we were 4 my teammate knocked me by oil barrel by jealousy he was in a range of 20 metre of me and didn't revive me his uid is[protected] i assure that you will take strictly action against him and about diamonds today in booyah app i collected 125 tickets and got 10 diamonds but in game no notifications found about diamonds please solve my problems
                                      Garena customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        Thaveethuraj
                                        Jul 6, 2020
                                        Report
                                        Copy

                                        483957 is the otp for your transaction for payee - times of money ltd (WWW.DIRECPAY.COM) for an amount of rs. 80.0 through internet banking. Do not share with anyone.

                                        Sir i am pay rs80 but not received diamond pls consider my pbm
                                        My id[protected]
                                        Garena customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit