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Garena Complaints & Reviews

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Updated: Dec 21, 2025
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Garena reviews & complaints page 607

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A
Aloesh
Jul 5, 2020
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Address: Alirajpur

Meri I'd an hour or do please garena meri I'd be do please
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    A
    Aniket Selokar
    Jul 5, 2020
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    What are u doing with us, we are not a mad I am playing a free fire from 2 years and my free fire I'd is so valuable but now a days the hackers make my game play worst and not playing properly because of hackers, please ban hackers and hmari I'd ban mt Krna because apne mere 1 friend ki I'd bina kisi reason ke ban kr di so please help us .
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      P
      Praphul Shishodia
      Jul 4, 2020
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      Address: Delhi

      Dear sir, l am sorry for hack on free fire. L assure you that i will never use this type ok hack on my free fire i'd. It's my mistake that i use hack on my free fire i'd for that i am really apologize i request you to unbanned my account.
      I shell be very thankful to you.
      Ff name
      ™☠︎rⱥvⱥή☠︎
      F[censored]id
      [protected]
      I will never do that after today.
      Garena customer support has been notified about the posted complaint.
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        K
        Kushal Badgujar
        Jul 4, 2020
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        I'm not used any hack please unsuspend my account my player I'd=kushal3616D, my uid=[protected]
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          S
          Sumit Benkar
          Jul 4, 2020
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          Address: Digras

          Pliiz gareena my id is unsuspended
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            S
            Sumit Benkar
            Jul 4, 2020
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            Address: Digras

            Pliiz gareena my account is unsuspended i will request
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              J
              Jayaram.sri
              Jul 4, 2020
              Jun 16, 2023
              This thread was updated on Jun 16, 2023
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              Not received monthly membership package in free fire

              Address: Namakkal

              Hi sir,
              I am going to topup monthly membership in free fire via times of money limited, but amount debited my account rs.599 but still now i not received any diamonds in free fire, i am already inform that issue in free fire, but he say contact to times of money limited, Please help me sir, my transaction details are attached this mail, please do the needful....
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              K
              Khankhan1455356
              Jul 3, 2020
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              Address: Sammanpur

              Payment is complete 599 but subscription is not add diamond
              Please solve my issue
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                K
                KarTik SiNgh KanWar
                Jul 3, 2020
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                Address: [email protected]
                Website: Garena free fire

                Dear garena,
                My free fire acount has been suspend recently without any reson. I swer that i have not use any hack or third party app. To cheat in game. My id is just suspend becose of game trurbo that is by default install in our mobile. It is basically a system app. I have spent a lot of money on my a/c and there are a lot of afforts on my id. Please review my a/c ones again and recover my a/c as soon as possible. My uid[protected]
                Best regards
                Kartik
                +2 photos
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                My account is suspended because of my last match hacker squad innvole my group please sir unsusped my I'd [protected]

                I'd suspend please unsuspend - Comment #3755456 - Image #0
                My account is suspended because of my last match hacker squad innvole my group please sir unsusped my I'd [protected]

                I'd suspend please unsuspend - Comment #3755457 - Image #0
                Mohmmad Miraj's reply, Oct 29, 2020
                My account is suspended because of my last match hacker squad innvole my group
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                  A
                  Ankit241095
                  Jul 3, 2020
                  Feb 5, 2025
                  This thread was updated on Feb 5, 2025
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                  my 71 level account is suspended

                  Hello sir i am playing free fire from 2 years and had spent more than 50000 rupees. On 2 july i saw my account is suspended as someone hacked my account and used some unusual activity. My id is[protected] and user name is ༺ ◥ Ⓝ•Ⓢ•Ⓖ ◤༻. Plz unsuspend my account as i am old player and reached this level by hard work...
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                  R
                  Rii0 dejaneiro
                  Jul 3, 2020
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                  Please unban my devise and account on free fire i beg (Account name is rii0son2407b
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                    E
                    Emiway Bantai
                    Jul 2, 2020
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                    Address: Delhi

                    I am playing free fire for a long time plzz unban my account i have wasted alot of money in this and if my account is not recover so i am leaving free fire so plzz plz recover my id plzz i can't make new id or other wise say why my account is ban plzz
                    Garena customer support has been notified about the posted complaint.
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                      A
                      all demand Chanel
                      Jul 2, 2020
                      Mar 14, 2024
                      This thread was updated on Mar 14, 2024
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                      Account suspended

                      Address: FacebookLinkedInYoutube Address Galaxis Building, 1 Fusionopolis Place #17-10 Singapore - 138522
                      Website: ff.garena.com

                      Hi garena freefire i am from india,
                      I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network...
                      +1 photos
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                      G
                      god ela
                      Jul 2, 2020
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                      Address: cuddalore

                      Hello sir, my name is. God ela i'm using free fire have been last 10 months, my account has been suspended.

                      4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

                      But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

                      Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is. God ela
                      Please give me my last chance... I love free fire...
                      Please give me a last chance sir,

                      Nickname. God ela

                      Varanasi india
                      Oct 29, 2019
                      +1 photos
                      Garena customer support has been notified about the posted complaint.
                      Jul 02, 2020
                      Updated by god ela
                      please can u help me and give my account

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                        P
                        Priy@n-shu12
                        Jul 1, 2020
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                        Address: [email protected]

                        Till the day i had bought a reddem code of rupee 110. I am not getting any special air drop less than 650 rupee. Even the worst are of 690+ which earlier shows in 10 ruppee drop. So kindly would request you to don't play these kind of dirty game with us consumer.
                        I hope a positive response will be made from
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                          S
                          Sreedhar Ratnala
                          Jul 1, 2020
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                          Garena please ban this id[protected] head shot hacker please ban him
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                            A
                            Amitjaat123
                            Jun 30, 2020
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                            I brought a special airdrop and money deducted twice from my account.
                            Please refund it.
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                              J
                              Jikka Joel
                              Jun 29, 2020
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                              Address: Udumalpet
                              Website: Garena freefire

                              I got a return bundle 10rs offer in a account when i purchase it... The purchase got successful but diamonds and packages didnt add to my account.. Then i
                              Tried again and it came successful but i didnt get any diamonds and packages again... But i lost rs.20 in it.. After some time i gave break and check back again but i didnt received any diamonds and later i tried again too but i didnt get any diamonds but lost 30rs on it
                              Garena customer support has been notified about the posted complaint.
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                                O
                                Obaidur Saikh
                                Jun 29, 2020
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                                Hello,
                                Im a free fire player. My ubique id-[protected]. I have been playing free fire for ten months. I admire that i have used a third party app. So forgive me. You suspend my device and my free fire account too. I dont need my account but need my device because i have just one device to play free fire.
                                If you unsupend my device i will be thankful to you.
                                Garena customer support has been notified about the posted complaint.
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                                  G
                                  Gangula Maneesh
                                  Jun 29, 2020
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                                  Hello garena,
                                  Hello sir, my name is ramesh. I'm using free fire have been last 10 months, my account has been suspended.

                                  4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

                                  But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

                                  Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account my user id is:5890

                                  Please give me my last chance... I love free fire...
                                  Please give me a last chance sir,
                                  Garena customer support has been notified about the posted complaint.
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