Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 610

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sovon Kumar Swain
Jun 16, 2020
Report
Copy

I am not getting falco pet till now but i have logging in from 14 june till now please help me as soon as possible
My id - [protected]
Garena customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Md Selim Reja
    Jun 15, 2020
    Report
    Copy

    Address: Murshidaabad, West Bengal

    Hi,
    Dear gerena my id is [protected] this id falco pet clem problem. Please solve. I daily login this game. Dear gerena please give me this pet.
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saruk Laskar
      Jun 15, 2020
      Report
      Copy

      Address: Kolkata

      Halo garena mam i'm using fere fire but meri id khoi or leke hack kiya pelease recovery my id..[protected]..in game niknem...ᶦᶰᵈ᭄srk࿐boss
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        YasodhaNiranjan
        Jun 15, 2020
        Report
        Copy

        Address: 61,THENDRAL NAGAR, SIRUVANI TANK ROAD,KALANGAL POST

        Sir i have logined in google. Email id : [protected]@gmail.com.
        It has been diabled for past 3 to 4 days. Someone has hacked my free fire id. My id is "niranjan0725". Please recover it. Orelse take all things from niranjan0725 and transfer to niranjan5918. Another id: [protected]@gmail.com. Send to niranjan5918.
        Garena customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rs Roshan
          Jun 15, 2020
          Report
          Copy

          I am log in 14 but did not give falco pet please give falco pet please my i’d is[protected] please give falco pet
          Garena customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sawan Pattanaik
            Jun 15, 2020
            Report
            Copy

            I have received falco and in my profile it shows i have received it but i'm not able to equip it please help me in it
            Garena customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vinod Jangamashetti
              Jun 14, 2020
              Report
              Copy

              Address: Babaleshwar

              Please unban my id. My id is vinodke1225f
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vinod Jangamashetti
                Jun 14, 2020
                Report
                Copy

                Address: NIDONI ROAD BABALESHWAR, BABALESHWAR

                Please unsuspend my freefire account. My id is vinodke1225f
                Garena customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bodiul Hussain New
                  Jun 14, 2020
                  Report
                  Copy

                  Address: North lakhimpur

                  We unable to receive falcon pet... Today we play much more games but unable to receive why
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Grand master gaming
                    Jun 14, 2020
                    Sep 27, 2023
                    This thread was updated on Sep 27, 2023
                    Report
                    Copy

                    Address: 101 new Hindon vihar arthla peer, Arthla peer

                    Dear Garena, My Free Fire Account has been suspended recently without any reason. i sware that i have not used any hack or third party application to cheat in game. my id is just suspended because of Game Turbo that is by default installed in our Mobile. it is basically a System Application.I Have Spent a lot of money on my account and there are a lot of afforts on my id.please review my account once again and recover my account as soon as possible. My UID: - [protected]. Best Regards, My Name sarfraz
                    Garena customer support has been notified about the posted complaint.
                    Unbanned my ID 4fun account
                    Dear Garena, My Free Fire Account has been suspended recently without any reason. i sware that i have not used any hack or third party application to cheat in game. my id is just suspended because of Game Turbo that is by default installed in our Mobile. it is basically a System Application.I Have Spent a lot of money on my account and there are a lot of afforts on my id.please review my account once again and recover my account as soon as possible. My UID: - [[protected]]. Best Regards, My Name -raistar
                    Gurpreet855's reply, Nov 10, 2022
                    Please I am waiting my account unbanned please 🙏🙏🙏🙏
                    Dear Garena, My Free Fire Account has been Hacked recently without any reason. i sware that i have not used any hack or third party application to cheat in game. my id is just suspended because of Game Turbo that is by default installed in our Mobile. it is basically a System Application.I Have Spent a lot of money on my account and there are a lot of afforts on my id.please review my account once again and recover my account as soon as possible. Please Help me
                    My UID: - [protected]. Best Regards, My Name Halith
                    Dear Garena, My Free Fire Account has been Hacked recently without any reason. i sware that i have not used any hack or third party application to cheat in game. my id is just suspended because of Game Turbo that is by default installed in our Mobile. it is basically a System Application.I Have Spent a lot of money on my account and there are a lot of afforts on my id.please review my account once again and recover my account as soon as possible. Please Help me
                    My UID: - [protected]. Best Regards, My Name Halith
                    Dear Free Fire Support Team,

                    I hope this message finds you well. I am writing to appeal the ban on my Free Fire account, �Aʙʜɪʟᴀꜱʜ★ᵁᴺ, ID - [protected], which has encountered a year ago, and till today I'm sending your my humble requests to unban it 🥺. I believe there might have be a use of third-party application for low ram device to increase the game experience and it was my huge mistake to do such thing. I request you to unban my game I'd to keep my 3 year old account safe and bring me back in game . I hope you'd accept my request and unban it soon.

                    I sincerely apologise for the things I've done . I'm sorry for not following the rules and regulations of the game . But I've got a strong lesson to not to do that again. I will make sure to follow the rules and regulations of the game and not to repeat this again.Please kindly review my account and unban it soon. 🙏

                    I respect your guidelines but it's already been more than a year from my I'd suspension. I really got a lesson that not to use any third party applications to change the gaming experience 😞. I got my punishment, and I regret so much about this . I really apologize for doing such thing and I will never repeat this again. Please get my I'd unban and bring me back in game again. I request you 🙏🏻.

                    Waiting for your reply with a hope of getting unbanned and to experience this game again.
                    Lots of love ❤️.

                    Yours sincerely
                    Garena Free fire player.
                    Dear Garena, My Free Fire Account has been suspended recently without any reason. i sware that i have not used any hack or third party application to cheat in game. my id is just suspended because of Game Turbo that is by default installed in our Mobile. it is basically a System Application.I Have Spent a lot of money on my account and there are a lot of afforts on my id.please review my account once again and recover my account as soon as possible. My UID: - [protected].
                    Helpful
                    34 other people found this review helpful
                    34 found this helpful
                    6 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Beyond Gaming
                      Jun 14, 2020
                      Report
                      Copy

                      Address: Not sure

                      Sir, i request you to please recover the indian server because we not get today event which was organized by gareena free fire. So kindly i request you to recover india server fast
                      Garena customer support has been notified about the posted complaint.
                      I am a good player in free fire my account was suspended as I don't do anything I not understand why my account is suspended. I have used much money in free fire.please give me if
                      Uid -[protected]
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Ã
                        Çhøüdháry Bøy Ábü
                        Jun 14, 2020
                        Report
                        Copy

                        Address: [email protected]

                        When i open beach party page
                        Game couldn't show falco pet claim option
                        So please solve this problem
                        This is my game i'd 👉[protected]👈
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jesli Jude Joseph
                          Jun 14, 2020
                          Report
                          Copy

                          I didn't get falco by today's event. I login today but i didn't get the falco. What should i do. Please solve the problem
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kotdwara FF Gamers
                            Jun 14, 2020
                            Report
                            Copy

                            Address: Nimbuchaur kotdwara

                            Dear garena
                            My free fire account has been suspended recently without any reason i sware that i have not use any hack or third party application to cheat in game. My id just suspended because of game turbo that is by default installed in our mobile. It is basically a system application. I have spent a lot of money on my account and there are a lot of affort on my id please review my account once again and recover my account as soon as possible. Game uid-[protected]
                            Best regards
                            Ritesh rawat
                            Garena customer support has been notified about the posted complaint.
                            Jun 14, 2020
                            Updated by kotdwara FF Gamers
                            Dear Garena
                            My free fire account has been suspended recently without any reason i sware that i have not use any hack or third party application to cheat in game.My id just suspended because of game turbo that is by default installed in our mobile.It is basically a system application.I have spent a lot of money on my account and there are a lot of affort on my id Please review my account once again and recover my account as soon as possible.Game UID-[protected]
                            Best regards
                            Ritesh Rawat

                            [protected] my I'd ban without any reason

                            I am not used hack
                            Please review my account
                            I am used skin tool apk download from play store
                            I am not use hack

                            Please understand garena

                            I love garena
                            Please unban my I'd
                            One time please request 😕🥺😢💔💔💔💔💔ðŸ�...
                            Helpful
                            9 other people found this review helpful
                            9 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Chirag Cauhan
                              Jun 14, 2020
                              Report
                              Copy

                              Address: Vadodara, Gujrat

                              Please my i'd mobile recovery
                              Garena customer support has been notified about the posted complaint.
                              Jun 14, 2020
                              Updated by Chirag Cauhan
                              Mobile Phone play on free fire please

                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rishab€kumar
                                Jun 14, 2020
                                Report
                                Copy

                                Hi sir today free fire was giving free eagle and its skin but i did not get the skin because the event is only removed from there
                                Garena customer support has been notified about the posted complaint.
                                My Free Fire I'd ban I only used hack application which is only used for fun 1 didn't know Beaches of this my Free Fire I'd Ben I Request You My I'd be unbanned and In further I will not Do any such mistakes 😭😭😭😭😭
                                Please check my I'd
                                I Am Waiting 🙏🙏🙏🙏
                                My I'd-[protected]
                                TEAM GARENA FREE FIRE INDIA,

                                My ID Was Banned When I Was Playng The। Game, I Haven't Done Anything Wrong And। Am sure That I
                                Have Followed You Rules Of Conduct, And I Don't know why my Account Has Been Banned And I Am
                                Sure That By Mistake You Have Banned My Accunt For No Valid Reason, This is my Humble
                                Request to Garena Team To Unban My Account.

                                Player Name:-M᭄Murshid࿐50
                                ID:-[protected]

                                😭😭😭😭😭😭😭😭
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  RJ Abhijit
                                  from Kolkata, West Bengal
                                  Jun 14, 2020
                                  Sep 26, 2024
                                  This thread was updated on Sep 26, 2024
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Suspend id without reason

                                  Address: Rajnagar,agartala,west tripura, 799001
                                  Website: FF.garena.com

                                  I am free fire user
                                  This game played 2 years. But suddenly my free fire id is suspend garena without resone. Garena not reply me. Same reply all user for id suspended all customer. Cheatting this app
                                  My uid[protected]
                                  I am wast my money this game...
                                  Helpful
                                  832 other people found this review helpful
                                  832 found this helpful
                                  98 Comments
                                  Report
                                  Copy
                                  H
                                  Heeralal Kumar Heera
                                  Jun 14, 2020
                                  Report
                                  Copy

                                  Address: Darbhanga Bihar 846009

                                  Id-[protected]
                                  Sir,
                                  I login today and i claimed falco pet but i am unable to equip that
                                  When i go through my pet option then i found there to purchase option on falco pet.
                                  So sir plz help me some how
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Akash Yogi
                                    Jun 14, 2020
                                    Report
                                    Copy

                                    Address: (Raimalikpur) (nangal choudhary) (Mahendragh)

                                    Sir i do not get falcon pet after login on 14th june event but when i play a match with friends after this i got falcon pet skin in pet store falcon pet is locked i can't equipe falcon pet sir i request to you to give me my reward. My uidis [protected].
                                    My i'd name is akash9887a
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Ganga Dhar Arukh
                                      Jun 14, 2020
                                      Jul 3, 2023
                                      This thread was updated on Jul 3, 2023
                                      Report
                                      Copy

                                      dear garena, my free fire account has been suspended

                                      Address: Bhawanipatna, Purunapada

                                      Dear garena,
                                      My free fire account has been suspended recently without any reason. I sware that i have not used any hack or third party application to cheat in game. My id is just suspended suddenly but i don't know why, i have spent a lot of money on my free fire account and there are a lot of afforts on my id, please review my account once again and recover my account as soon as possible....
                                      Helpful
                                      99 other people found this review helpful
                                      99 found this helpful
                                      16 Comments
                                      Report
                                      Copy