Claimed

Garena Complaints & Reviews

1
Updated: Dec 21, 2025
Complaints 12383
Resolved
811
Unresolved
11572
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 615

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Devapuri Eakambaram
Apr 10, 2020
Report
Copy

Address: Thorrur
Website: ^quCYkpfnQq^eyJwMSI6IjEwMjMxNzRkIiwicDIiOiI4NDRiIiwicDMiOiIxMDIzMTcyeCIsInNjaGVtZSI6InYxMS9hcHBUYWIv

I never hack free fire game
So give my acount unbaned
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sahin Parvaj
    Apr 10, 2020
    Report
    Copy

    Address: Galena free fire
    Website: Garena

    Free fire me account suspended and device suspended
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sahin Parvaj
      Apr 10, 2020
      Report
      Copy

      Address: West bengal
      Website: Garena free fire

      Free fire game account in my game name [protected]@#
      Apr 10, 2020
      Updated by Sahin Parvaj
      My free fire account has been suspended and my device suspended
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Swapno
        Apr 9, 2020
        Report
        Copy

        Hello garena
        Please unban my I'd I have just hack but I will never do it again I will not use any third party app please unban my device please
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rio Vimal
          Apr 8, 2020
          Report
          Copy

          Address: Thanjavur
          Website: chrome

          Hello garena,
          Hello sir, my name is vimal. I'm using free fire have been last 10 months, my account has been suspended.

          4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

          But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

          Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is vimal5541n my user id is:[protected]

          Please give me my last chance... I love free fire...
          Please give me a last chance sir,

          Nickname=vimal5541n

          User id=[protected]
          Apr 08, 2020
          Updated by Rio Vimal
          My I'd suspended
          Apr 08, 2020
          Updated by Rio Vimal
          I'd suspended
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sree Kanth Raj
            Apr 8, 2020
            Report
            Copy

            Website: Consumer complaints.in

            Dear sir. My free fire account has been suspended. Because of some three party . I don't no any hacking some of them my account was suspended.iam playing six months .please give me one chance to me I never not do such a mistake. Please sir .please sir my I'd number [protected].꧁༒☬kanthৡ☬༒꧂.
            Please sir give me one chance.
            +1 photos
            Apr 08, 2020
            Updated by Sree Kanth Raj
            Please give me my free fire account
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sree Kanth Raj
              Apr 10, 2020
              Report
              Copy

              Address: India
              Website: Consumer complaints.in

              Dear sir. My free fire account has been suspended. Because of some three party . I don't no any hacking some of them my account was suspended.please give me one chance to me I never not do such a mistake. Please sir .please sir my I'd number [protected].꧁༒☬kanthৡ☬༒꧂.
              Please sir give me one chance.
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Brownsmith
                Apr 7, 2020
                Report
                Copy

                Address: RESU BABUKONA
                Website: Freefire

                Please my account loss help me my account open please sir
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  7
                  7539985600
                  Apr 7, 2020
                  Report
                  Copy

                  Address: Singa pore
                  Website: Garena.com

                  Hello garena,
                  Hello sir, my name is mano i'm using free fire have been last 10 months, my account has been suspended.

                  4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

                  But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

                  Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is mano1253507l and my device name is sony xperia sry garena i love free fire very much please thank u
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Godwin V
                    Apr 7, 2020
                    Report
                    Copy

                    My id has suspended.i not used any hack please help me
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jibi peter
                      Apr 7, 2020
                      Report
                      Copy

                      Dear sir,
                      Hi garena. Iam a free fire player. I writing this because my account has been suspended unnecessarly. I did not install any hacking apps or mods to harm the game. It would be very helpful if you please unsuspend my free fire account. My free fire name is blackha5958x.

                      I believe that you will fix my account soon.

                      Thankyou.
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Goswami haradeepgiri
                        Apr 5, 2020
                        Apr 9, 2025
                        This thread was updated on Apr 9, 2025
                        Resolved
                        Report
                        Copy
                        Resolved

                        freefire account suspended

                        Address: India, Gujarat ,kadi,382165
                        Website: Not any website

                        Hi garena freefire i am from india,
                        I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network...
                        +1 photos
                        Helpful
                        6221 other people found this review helpful
                        6221 found this helpful
                        669 Comments
                        Report
                        Copy
                        A
                        Abhiraz Thakur
                        Apr 5, 2020
                        Report
                        Copy

                        My account has been Suspended please unsuspended my garena free account I'm very old player my game uid ( [protected])

                        In game name __.. Dsg☆"महाकाल♡

                        Please unsuspended my account

                        Thank you
                        Apr 05, 2020
                        Updated by Abhiraz Thakur
                        Please unsuspended my account of garena free fire
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Guna Guan
                          Apr 4, 2020
                          Report
                          Copy

                          Address: Krishnagiri
                          Website: Garena

                          Please tell why you suspended my account because I did. Not do any cheating. If you want you can check. This is my favorite game and I have many things in this account so please remove the suspension please. Don't give bad judgement to me please. I think I can get my justice. Remaining everything in your hand. 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
                          Apr 04, 2020
                          Updated by Guna Guan
                          My username new change 29
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sojo Kto Moh
                            Apr 3, 2020
                            Report
                            Copy

                            Address: Nepal Kathmandu
                            Website: GARENA FREE FIRE

                            Hello garena,
                            Hello sir, my name is ramesh. I'm using free fire have been last 2 yrs, my account has been suspended.

                            4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).
                            But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

                            Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is gb•prazal ₁₀
                            (Region:ind) my user id is:[protected]

                            Please give me my last chance... I love free fire...
                            Please give me a last chance sir,

                            Nickname=gb•prazal ₁₀
                            (Region:ind)

                            User id=[protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kalaivanan Mullaimoorthy
                              from Tiruchirappalli, Tamil Nadu
                              Apr 1, 2020
                              Report
                              Copy

                              Thank you for using your sbi debit card 517xx5623 for a purchase worth rs80.0 on pos [protected] at google *garena txn# 446955. If not done by you, forward this email from email id registered with sbi to

                              Above statement they took 4 times nearly 5600 r's in my account i don't know how to take without otp please retrieve the amount
                              How garena take like this i don't know please do need full to me
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                TYPICAL GAMING
                                Mar 30, 2020
                                Report
                                Copy

                                Address: River sallee, 472

                                Hello:garena

                                My name is omarion

                                I been playing free fire for a year now and i enjoy the game. My parents took my device away so i couldn't play for a month. When i got it back i login free fire and my account was suspended. But i did try download a diamond hack before my parents took my device and i didn't have time to delete that mod. Sorry for try to hack the game am so sorry. Can i have a second chance please my account nickname is ™꧁༺₦ї₦j₳༻꧂ my uid is[protected] please give me a second chance i love free fire so much please.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Stár Váishyákiyár
                                  Mar 27, 2020
                                  Report
                                  Copy

                                  Address: 110, Janta Colony Bairagi, Gaya, Bihar, 823002

                                  Sir,
                                  My free fire account has been suspended and i can't have access to my account but i have never used any illegal methods with the game. I have invested so much money in the game in app purchases.

                                  As written in the privacy policy of the game, i. E., any type of hacks or mods are not allowed in the game, i never used any type of hack or mods with the game. It is also saying about third party applications, i. E, third party applications are not allowed. But i have not used any third party applications with the game.

                                  Garena free fire suspended my account without any fault. I also submitted request for support service through google play store but it didn't help me. The garena company isn't checking the support mails properly.

                                  I want my free fire account back unsuspended at any cost.

                                  My free fire uid is[protected]
                                  In game name is nk•raichu

                                  Thanks
                                  My pay ment proses complet
                                  Pls give my mony back im note stetsfied your foud for free fire

                                  free fire account suspended without any fault - Comment #3671826 - Image #0
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nepali Belove
                                    Mar 23, 2020
                                    Report
                                    Copy

                                    Hello, garena i am not like others other says one day playing rank... And unban my account but i am not like others i hack the game because it was my first time i found a have mod apk of freefire do, i hack game please unban my account i will not hack again please reply me my i'd of freefire [protected] please unban my account if i don't play ff my life is bad i am playing freefire today with help of an apk but it very lags so, please unban my i'd account and device please, please, please unban my i'd i love you freefire, reply me garena
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pranjali Uniyal
                                      Mar 20, 2020
                                      Report
                                      Copy

                                      Hey garena
                                      Its pranjali and i have been playing free fire form last year. My acconut has been banned even though i dont know what have i done. My name is ༺mΐññꭵ༻
                                      Please could you tell me tge reason behind suspension of my account.
                                      I haven't used any of the disapropriate site to solve my garena issue.
                                      I hope my suspension would be cancelled as soon as possible.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit