Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 616

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Swapno
Apr 9, 2020
Report
Copy

Hello garena
Please unban my I'd I have just hack but I will never do it again I will not use any third party app please unban my device please
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rio Vimal
    Apr 8, 2020
    Report
    Copy

    Address: Thanjavur
    Website: chrome

    Hello garena,
    Hello sir, my name is vimal. I'm using free fire have been last 10 months, my account has been suspended.

    4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

    But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

    Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is vimal5541n my user id is:[protected]

    Please give me my last chance... I love free fire...
    Please give me a last chance sir,

    Nickname=vimal5541n

    User id=[protected]
    Apr 08, 2020
    Updated by Rio Vimal
    My I'd suspended
    Apr 08, 2020
    Updated by Rio Vimal
    I'd suspended
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sree Kanth Raj
      Apr 8, 2020
      Report
      Copy

      Website: Consumer complaints.in

      Dear sir. My free fire account has been suspended. Because of some three party . I don't no any hacking some of them my account was suspended.iam playing six months .please give me one chance to me I never not do such a mistake. Please sir .please sir my I'd number [protected].꧁༒☬kanthৡ☬༒꧂.
      Please sir give me one chance.
      Apr 08, 2020
      Updated by Sree Kanth Raj
      Please give me my free fire account
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sree Kanth Raj
        Apr 10, 2020
        Report
        Copy

        Address: India
        Website: Consumer complaints.in

        Dear sir. My free fire account has been suspended. Because of some three party . I don't no any hacking some of them my account was suspended.please give me one chance to me I never not do such a mistake. Please sir .please sir my I'd number [protected].꧁༒☬kanthৡ☬༒꧂.
        Please sir give me one chance.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Brownsmith
          Apr 7, 2020
          Report
          Copy

          Address: RESU BABUKONA
          Website: Freefire

          Please my account loss help me my account open please sir
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            7
            7539985600
            Apr 7, 2020
            Report
            Copy

            Address: Singa pore
            Website: Garena.com

            Hello garena,
            Hello sir, my name is mano i'm using free fire have been last 10 months, my account has been suspended.

            4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

            But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

            Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is mano1253507l and my device name is sony xperia sry garena i love free fire very much please thank u
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Godwin V
              Apr 7, 2020
              Report
              Copy

              My id has suspended.i not used any hack please help me
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jibi peter
                Apr 7, 2020
                Report
                Copy

                Dear sir,
                Hi garena. Iam a free fire player. I writing this because my account has been suspended unnecessarly. I did not install any hacking apps or mods to harm the game. It would be very helpful if you please unsuspend my free fire account. My free fire name is blackha5958x.

                I believe that you will fix my account soon.

                Thankyou.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Abhiraz Thakur
                  Apr 5, 2020
                  Report
                  Copy

                  My account has been Suspended please unsuspended my garena free account I'm very old player my game uid ( [protected])

                  In game name __.. Dsg☆"महाकाल♡

                  Please unsuspended my account

                  Thank you
                  Apr 05, 2020
                  Updated by Abhiraz Thakur
                  Please unsuspended my account of garena free fire
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Guna Guan
                    Apr 4, 2020
                    Report
                    Copy

                    Address: Krishnagiri
                    Website: Garena

                    Please tell why you suspended my account because I did. Not do any cheating. If you want you can check. This is my favorite game and I have many things in this account so please remove the suspension please. Don't give bad judgement to me please. I think I can get my justice. Remaining everything in your hand. 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
                    Apr 04, 2020
                    Updated by Guna Guan
                    My username new change 29
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sojo Kto Moh
                      Apr 3, 2020
                      Report
                      Copy

                      Address: Nepal Kathmandu
                      Website: GARENA FREE FIRE

                      Hello garena,
                      Hello sir, my name is ramesh. I'm using free fire have been last 2 yrs, my account has been suspended.

                      4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).
                      But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

                      Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is gb•prazal ₁₀
                      (Region:ind) my user id is:[protected]

                      Please give me my last chance... I love free fire...
                      Please give me a last chance sir,

                      Nickname=gb•prazal ₁₀
                      (Region:ind)

                      User id=[protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kalaivanan Mullaimoorthy
                        from Tiruchirappalli, Tamil Nadu
                        Apr 1, 2020
                        Report
                        Copy

                        Thank you for using your sbi debit card 517xx5623 for a purchase worth rs80.0 on pos [protected] at google *garena txn# 446955. If not done by you, forward this email from email id registered with sbi to

                        Above statement they took 4 times nearly 5600 r's in my account i don't know how to take without otp please retrieve the amount
                        How garena take like this i don't know please do need full to me
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          TYPICAL GAMING
                          Mar 30, 2020
                          Report
                          Copy

                          Address: River sallee, 472

                          Hello:garena

                          My name is omarion

                          I been playing free fire for a year now and i enjoy the game. My parents took my device away so i couldn't play for a month. When i got it back i login free fire and my account was suspended. But i did try download a diamond hack before my parents took my device and i didn't have time to delete that mod. Sorry for try to hack the game am so sorry. Can i have a second chance please my account nickname is ™꧁༺₦ї₦j₳༻꧂ my uid is[protected] please give me a second chance i love free fire so much please.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Stár Váishyákiyár
                            Mar 27, 2020
                            Report
                            Copy

                            Address: 110, Janta Colony Bairagi, Gaya, Bihar, 823002

                            Sir,
                            My free fire account has been suspended and i can't have access to my account but i have never used any illegal methods with the game. I have invested so much money in the game in app purchases.

                            As written in the privacy policy of the game, i. E., any type of hacks or mods are not allowed in the game, i never used any type of hack or mods with the game. It is also saying about third party applications, i. E, third party applications are not allowed. But i have not used any third party applications with the game.

                            Garena free fire suspended my account without any fault. I also submitted request for support service through google play store but it didn't help me. The garena company isn't checking the support mails properly.

                            I want my free fire account back unsuspended at any cost.

                            My free fire uid is[protected]
                            In game name is nk•raichu

                            Thanks
                            My pay ment proses complet
                            Pls give my mony back im note stetsfied your foud for free fire
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nepali Belove
                              Mar 23, 2020
                              Report
                              Copy

                              Hello, garena i am not like others other says one day playing rank... And unban my account but i am not like others i hack the game because it was my first time i found a have mod apk of freefire do, i hack game please unban my account i will not hack again please reply me my i'd of freefire [protected] please unban my account if i don't play ff my life is bad i am playing freefire today with help of an apk but it very lags so, please unban my i'd account and device please, please, please unban my i'd i love you freefire, reply me garena
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pranjali Uniyal
                                Mar 20, 2020
                                Report
                                Copy

                                Hey garena
                                Its pranjali and i have been playing free fire form last year. My acconut has been banned even though i dont know what have i done. My name is ༺mΐññꭵ༻
                                Please could you tell me tge reason behind suspension of my account.
                                I haven't used any of the disapropriate site to solve my garena issue.
                                I hope my suspension would be cancelled as soon as possible.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Soaib Munshi
                                  Mar 14, 2020
                                  Report
                                  Copy

                                  Address: Muksudpur, Gopalgonj, East Champaran, Bihar

                                  Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected]
                                  Mar 14, 2020
                                  Updated by Soaib Munshi
                                  Loved garena please back my free fire id and back mobile device

                                  Plssss sir back garina free fire plssss sir help me my I'd suspended I am not hacking garina plssss give me my garina mu I'd name ꧁༺ viggu0 ༻꧂
                                  ...I am pro player sir plss give me my device garena free fire plssss sir plss come back my device garina free fire plssss
                                  Vignesh Viggu's reply, Mar 9, 2020
                                  Hello Garena,
                                  Hello Sir, my name is vignesh. I'm using free fire have been last 10 months, my account has been suspended.

                                  4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                                  But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                                  Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ꧁༺ viggu0 ༻꧂
                                  my user ID is:[protected]

                                  Please give me my last chance... I Love Free Fire...
                                  Please give me a last chance sir,

                                  Nickname=꧁༺ viggu0 ༻꧂

                                  user ID=[protected]
                                  হ্যালো গাড়ি না (Awangja3920x) আমার আইডি-([protected]) আমি লুলুবক্স অ্যাপস ব্যবহার করেছিলাম আমার ভুল হয়ে গেছে আমি আর ভুল করবোনা আমার একাউন্ট সাসপেন্ড হয়ে গেছে প্লিজ আমার অ্যাকাউন্ট খুলে দিন আর লুলু বক্স অ্যাপস ব্যবহার করবো না প্লিজ গাড়ি না আমি ফ্রি থাকি খুব ভালোবাসি না খেললে থাকতে পারবো না...
                                  Sir, my free fire account has been suspended because I am using lulu box app.so I request you to please unband my account.

                                  User name devjr0606c
                                  Mobile = Android
                                  Sir please unlock my suspend device
                                  Helpful
                                  6 other people found this review helpful
                                  6 found this helpful
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Soaib Munshi
                                    Mar 14, 2020
                                    Report
                                    Copy

                                    Address: Muksudpur,gopalgonj, East Champaran, Bihar

                                    Hello garena,
                                    Hello sir, my name is soaib. I'm using free fire have been last 10 months, my account has been suspended.

                                    2 days ago i'm playing a clash squad match...in that match i'm killed by a hacker (Auto headshot, speed hack, damage+).

                                    But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a auto headshot apk... I'm using damage+ in 2 days... I knew it is illegal... Then i'm uninstall the auto headshot apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

                                    Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is ◤ɴᴇᴀʀ✿ꜱᴏᴀɪʙ◢, my user id is:[protected]

                                    Please give me my last chance... I love free fire...
                                    Please give me a last chance sir,

                                    Nickname= ◤ɴᴇᴀʀ✿ꜱᴏᴀɪʙ◢,

                                    User id=[protected]
                                    Y my free fire I'd suspended y Risaun please I note hakkar I no hakkar friends pute y suspended my I'd please help [protected]@gmail.com
                                    Sir please recovery my account please 🙏. I am vishal .i played this game for 1 year and one day suddenly my friend share me a third party app and i don't know its a third party app and garena suspended my account please give me my account. I invested more than 2000 rupees in this game . please give me my account and I never use that type of app again .( My uid : [protected])
                                    Can you give me alok [protected]
                                    Plase sir I like criminal bundle please sir give me a gift criminal bundal help me sir I love you free fire my game id [protected] game name @binoi_nonis
                                    Helpful
                                    9 other people found this review helpful
                                    9 found this helpful
                                    4 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      F
                                      Free Fire Tamil Gaming
                                      Mar 12, 2020
                                      Report
                                      Copy

                                      Address: 1 FUSIONOPOLIS PLACE,17-10,GALAXIS,Singapore
                                      Website: www.consumercomplaints.com

                                      Please... My account has been suspended... I cannot live without free fire... I am playing free fire for nearly for a one year... I always play only free fire but my account has been banned.. Please recover this id and i want to play free fire again... My id is
                                      [protected] and id is gt᭄ தமிழன்࿐yt please recover this id and i play free fire again please garena to support me one time and recover my id.
                                      My account has saspend please open Kar dijye
                                      ÂÂwârâ Bhâí's reply, Mar 17, 2020
                                      Account has saspend
                                      My account has been suspended
                                      Plz gareena I am not play free fire my favorite game not play
                                      Plz gareena my device unban
                                      Thanks
                                      Please unsuspend my phone I am not playing free fire is not stated any time open then show idi has been suspended plz unsuspended my idi it is my favourite game
                                      Sree Kanth Raj's reply, Apr 8, 2020
                                      Bro I'd was back ha
                                      Give the diamonds today I top up the weekly membership not reciveing diamonds
                                      Garena ji mera fb id ka password kyo change kar diya or mere free fire abhi me longing nehi kar saka mene fb id ka forget password kara tha but dusura ka mail me code ja raha he please mere password de di ji a
                                      Helpful
                                      4 other people found this review helpful
                                      4 found this helpful
                                      5 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        HK Hridoy Hasan
                                        Mar 5, 2020
                                        Report
                                        Copy

                                        Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id hkhrido1357e
                                        My friend try to hack, so his account was suspended. I recently buy his phone...and my account has been suspended...I don't hack anything I use this account for 1 year I don't think about hacking...please take any action
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit