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Garena Complaints & Reviews

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Updated: Oct 3, 2026
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Garena reviews & complaints page 618

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H
Harvindersingh. Harvindersingh
Dec 31, 2019
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Hello garena,
Hello sir my name is harvinder singh gill. I have playing freefire for 1year.
My free fire nickname is harvinder705 and uid is[protected].
Server is india.
I don't no which app i am using lulubox app is third party app. Sir i get "lulubox app" information from you tube i don't no this app is illegal.

I am not using third party app next time.
Please kindly snd me information my account unsuspended how much time.

Regards
Harvinder singh
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    A
    Abhayzeno
    from Durg, Chhattisgarh
    Dec 29, 2019
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    Address: AMBIKAPUR, Surguja, Chhattisgarh, 497001

    Respected sir i am not using hack but my account has been suspended i playing in rank a match then my game is close than i open my game glitch are shown in my trees are not showing than i close my than open than that time my game showing your i'd has been suspended

    Sir please unban my i' d[protected]
    Free fire id name ꧁༒æßæy༒꧂
    Sir please trust my problem i begging you
    😫😣😣😞😣😞😞😞😞😞...⇄
    Hello free fire,
    My device is banned for free fire.
    Please unban my device.
    IMEI 1 :- [protected]
    IMEI 2 :- [protected]
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      N
      Nepali Belove
      Dec 28, 2019
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      Hello, garena I haven't play freefire one year, one day when I am playing freefire i auto match in duo and I match with a wall hacker and I see how he is playing so, I also want to push my rank up so, I used mod APK of wall hack . I know it is not right and I delete the mod APK and download original from playstore but when I open the original it says your account has been suspended so, please garena unbanned my device my nickname Hacker(6) and I don't know my I'd no. Please garena unbanned my I'd freefire is my life by by reply me ok
      Account unbanned please my
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        B
        Balajun4131j
        from Chennai, Tamil Nadu
        Dec 20, 2019
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        Address: India, 555555
        Website: Indian Consumer Complaints

        Hello sir, my name is balamurugan. I am while playing hacker was killed me so i hacked freefire in android. 1 but it is not working and i am tried in lulubox but i'dont know to how to use then i tried to hack in many website but it is not working. So, please sir recover my account facebook account :balajun4131j. Any way sir i will not hack anymore
        Dec 20, 2019
        Updated by Balajun4131j
        Please recover my suspended id:Balajun4131j. It was thankful to you sir
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          A
          Anup galande
          from Pune, Maharashtra
          Dec 18, 2019
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          Address: Sant tukdoji ward, 442301

          Sir,
          My name is anup
          My account has been suspended
          Sir i have a reason why my account suspended
          Dear sir., please recover my account quickly and fast because i love free fire
          And i love my account also but how to play when you suspended my account.

          Sir i request you please start my account
          My account name is anup4209k is my free fire account screen name.
          [protected]
          Hello Sir...I am Really For Using Mod Apk For Hack... Really sorry..Please Uban IMEI number on my smartphone, and also account... Please sir..I really love Free fire... Please please please sir...
          Sir,
          My free fire account has suspended without hack because
          Of network problem
          Please help me I like to play free fair my free fair name
          ( libtu )
          Segítsenek legyen szíves nem hackelek többé 😥😥🙏
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            J
            Joy soren
            from Bahula, West Bengal
            Dec 17, 2019
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            Hello Garena,
            Hello Sir, my name is joy. I'm using free fire have been last 6months, my account has been suspended.

            4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

            But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

            Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is hacker my user ID is:[protected]

            Please give me my last chance... I Love Free Fire...
            Please give me a last chance sir,

            Nickname-hacker

            user ID=[protected]
            Please sir my id deactivet
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              N
              Noon gang
              from Indore, Madhya Pradesh
              Dec 13, 2019
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              Address: 1 Fusionopolis place, 17-10, GALAXIS, SINGAPORE, Indore, Madhya Pradesh
              Website: [email protected]

              I use an third party app suggest by a youtuber but when two days ago my account has been suspended. I have been playing free fire since 1 year and i collected most of the items please garena unsuspend my account. I promise it can't happened again. So, sorry for this thing. Please unlock my device and please explain me how to topup by credit or debit card of our nation. My id is[protected]. And please understand my feeling and unsuspend my i'd🙏🙏🙏🙏
              [protected]
              [protected]
              Plz garena my account is not suspended
              Tufan Biswas's reply, Jan 9, 2020
              Plz garena my mobail is unsuspended

              My mobail is not hack your game

              Plz
              Plz
              Plz my mobail unsuspended
              My id other devices
              Saran 36 Saran 36's reply, Nov 22, 2021
              Help u
              My I'd is hack please I'd recover
              Hello sir
              Mera free fire account kisi ne baan kar diya please jald se jald kholne ki koshish karo
              Next zunaid
              I'd[protected]
              Diamond 408
              VIP rs159
              Please sar help me
              🙏🙏🙏🙏🙏🙏
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                E
                Ebenezer Lyngkhoi
                from Aizawl, Mizoram
                Dec 10, 2019
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                Address: Mawork Porsohsat, Meghalaya, 793119
                Website: About Garena

                Dear sir.
                My name is ebenezer l lyngkhoi. I played free fire since march. It's is my favourite game. I used to let my little brother to play free fire in my mobile. I create him one account so that whenever he play he will play his own account. He told me that he will download lulubox. I let him download it. I don't know what its working for but i just simply let him. After one weeks later my account has been suspended. I don't know but my brother's account also the same. On that day. My connection is very slow. At first i though it was a connection problem.
                I uninstalled free fire n downloaded it again it's still the same. When i ask my friend to login my account it's still working. Not in my device. My brother account has been banded but mind. Its just suspended.
                Please garena help me out about my problem. I love free fire so much. Don't let me play pubg. Because i hate pubg so much. Garena kindly please help me. Let my brother be suspended not mine.
                Hello, my name is Ebenezer... I have been playing Free Fire since March.Now has been in suspendtion... Due my brother download a lulubox... In my phone... I don't know what it's working for... But my account has been suspended and also my brother account.. Please... Help me... Playing FF again... Let my brother account be suspending
                Ebenezer Lyngkhoi's [Complaint's author] reply, Dec 10, 2019
                Suspension of my account
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                  E
                  Ebenezer Lyngkhoi
                  from Aizawl, Mizoram
                  Dec 10, 2019
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                  Address: Mawork Porsohsat, 793119

                  Hello, my name is ebenezer. I have playing free fire since march... But now i had been suspended because my brother use lulubox in my phone... I don't know what it's working for... But i allowed him.. After a days. Definately my account had been suspended. I start to uninstalled it n download again it was the same. At first a i thought that it was low connection. Because on that day my connection is very slow. When i told my friend to log in my account in his mobile. It is still working. Its not working only in my device. Please help me solve this problem. Let my brother account be suspended not mine... ᴹᴸ•࿐★ཛвⒺ₦ཞ༒ name in free fire n i'd[protected]
                  Sir,

                  I am a user of your application free fire and sir unfortunately my free fire I'd was suspended i have not get any messages from garena and i have not use any hack
                  So sir please check my account and give me results as well it possible.
                  Your user
                  Mahaveer jaat
                  iD- Mahaver0817N
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                    D
                    Dipok Roy
                    Dec 6, 2019
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                    Address: Village : Laxmepur, Post : Mahanpur, Upzila : Birganj, Dist : Dinajpur, 5216
                    Website: Garena freefire

                    Hello garena,
                    Hello sir, my name is dipok roy. I'm using free fire have been last 10 months, my account has been suspended.

                    4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

                    But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

                    Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is [protected]@x

                    Please give me my last chance... I love free fire...
                    Please give me a last chance sir,

                    Nickname= [protected]@x
                    159
                    Sir my id was suspended in 2 months sir i am not using any hack app sir please my device was unsuspended for me please sir
                    My account has been locked please my account withdraw locked. So plzzz sir open my account.otherways I kiss my self
                    Naresh Mahatu's reply, Jan 4, 2020
                    Plzzz give me my account
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                      A
                      abdiz
                      Dec 5, 2019
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                      Website: ff.garena.com

                      Hello
                      Am abdellah from middle east i have been playing the game free fire for about 5 mounths daily playing, and i loved it so much, i spent money on offers and stuffs in the game in my main account that have been suspensed ; last month i tried using mod aim in the game in other account that is not my original account, a guest account, then garena told me that this guest account is suspensed, after that i deleted the mod and i install the game from the app store play google, and playing with my main account, everything seems to be fine i played for about 2 dyas normal but the company surprised me that my main account, but the device is suspensed, i thought that the ban stays in that guest account but after i searched i found that the imei of my phone is banned and every account i tried to use after don't answer and it suspensed immediately, i tried to switch phones and try my account in other phone but i found it also suspensed i think that a mistake because i didn't use the mod in my main account but in the guest account just for a day but my main account has been banned for all, i know that installing mod is not good thing is mistake that's why i want to explain my deep regress and i want from the company of garena to unban my account if possible to give me this chance to play because i can't just create another account or buy it i loved my account and my skins my characters and i want it back please if that possible if not i want an answer please, i hope that my details are enough to understand my issue and it will be very helpful if my account is unbanned unsuspensed and i will very thankful for garena
                      And thank you guys for your time :)
                      Dec 05, 2019
                      Updated by abdiz
                      Hello
                      Am Abdellah From Middle East i have been playing the game Free Fire for about 5 mounths daily playing, and i loved it so much, i spent money on offers and stuffs in the game in my main account that have been suspensed ; last month i tried using mod aim in the game in other account that is not my original account, a guest account, then Garena told me that this guest account is suspensed, after that i deleted the mod and i install the game from the app store play google, and playing with my main account, everything seems to be fine i played for about 2 dyas normal but the company surprised me that my main account, but the device is suspensed, i thought that the ban stays in that guest account but after i searched i found that the IMEI of my phone is banned and every account i tried to use after don't answer and it suspensed immediately, i tried to switch phones and try my account in other phone but i found it also suspensed i think that a mistake because i didn't use the mod in my main account but in the guest account just for a day but my main account has been banned for all, i know that installing mod is not good thing is mistake that's why i want to explain my deep regress and i want from the company of Garena to unban my account if possible to give me this chance to play because i can't just create another account or buy it i loved my account and my skins my characters and i want it back please if that possible if not i want an answer please, i hope that my details are enough to understand my issue and it will be very helpful if my account is unbanned unsuspensed and i will very thankful for Garena
                      and Thank you guys for your time :)
                      ID : [protected]
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                        B
                        BOHAT HERD
                        from Mumbai, Maharashtra
                        Dec 4, 2019
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                        Address: India, West Bengal,howrah, Kolkata, West Bengal, 711410
                        Website: Garena free fair india

                        Hello garena,
                        Hello sir, my name is rohan. I'm using free fire have been last 10 months, my account has been suspended.

                        1month ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

                        But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

                        Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is... Rjbhai..., my user id is:[protected]

                        Please give me my last chance... I love free fire...
                        Please give me a last chance sir,

                        Nickname=... Rjbhai...,

                        User id= [protected]
                        Plz open my i'd sir
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                          K
                          kamalesh123
                          from Kadayanallur, Tamil Nadu
                          Dec 3, 2019
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                          Address: 632513

                          Sir,

                          My name is kamalesh
                          I have been playing free fire for more than 1 year. 2 day before on[protected] i used lulubox for free fire i just used it for some fun but on[protected] when i logged i am shocked that my account was suspended i had done a mistake but i promise that i wont do this mistake again in life time so please excuse me for this time and unban my free fire account.

                          My user id :[protected]

                          My user name in game : kamalesh004
                          Free fire account sanpended please your rekavest to me and free fire account my ID :[protected] and my free fire name is Vishal7403r so you rekavest you my free fire account unben please please please my rekavest to accept
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                            S
                            Sakthivel Pkm
                            from Karur, Tamil Nadu
                            Dec 2, 2019
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                            Hello sir, my id:[protected] during the event of[protected] on 1-3pm garena give night panther by finishing the task of 10 kills in classic squad. So i am conduct the event but the problem is i didn't put classic squad because (Clan exist). I am like garena free fire. I am never miss any event. Please garena give night panther to my id. I am waiting for your message. Thank you.
                            Hii sir,
                            My free fire id was suspended. Because I using mod apk . sorry sir
                            Please unband my id sir.

                            My I'd -MassMalai12
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                              M
                              Malai Seetha
                              from Mumbai, Maharashtra
                              Dec 1, 2019
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                              Address: 625579

                              Hi sir,

                              My i'd was suspended because i am using mod apk. Sorry sir that is my mistake. I know that is illegal. Sorry sir please unband my i'd sir. I am free fire lover sir, 😔😔😔😔😭. Why i using? One day i am playing free fire, but one hacker i see and i was death. So i am very angry, so i am using hacking app. Sorry sir. Hindi man was using hacking so suspend our i'd sir i am tamil man. So i was very angry sir.
                              I am really very sorry sir🌹🌹🌹

                              My id - massmalai12
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                                1
                                1032465219
                                from Mumbai, Maharashtra
                                Dec 3, 2019
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                                Address: Kannimala p.o kannimala, Kottayam, Kerala, 686509

                                My phone is suspended. If any free fire account was not support in my phone. I am opening in free fire i see your account has been suspended.

                                One day i download a mod free fire and play. Next day i open free fire that time to start device banning. It's over and i am download original free fire. But I can't open it. My phone is suspended. Please unbanning my phone.
                                Hi sir. My account is suspended please my account is open... please... please... please...
                                Heloo sir /madam ihve been using since 1 year i have cheats from apks like lulubox iwill never do this again sorry please get my account back iwill till your reply
                                My id master2469H
                                Hlo I am Rachit, I am playing free fire. From past 3 months, but now my I'd is suspended because I was using lulubox apk just for 3 days.plz... Garena give my free fire ID back.from now onwards I will never_ever try to hack free fire.plzzzzzz give my I'd back, I can't live without free fire.

                                ID name:Rachit 324
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                                  A
                                  Achayankannur
                                  from Mumbai, Maharashtra
                                  Nov 30, 2019
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                                  Address: 670007

                                  Dear sirs,
                                  As you are well aware, now a days online games are one of the main addiction to kids as well as grown-up teen agers.
                                  According to my experiences and the discussions which have been heard among several parents os school going students, the online game named free fire is being an addiction to students. Most of the children whose parents having smart phones are spending their major time on this game and they are being very much irritated and behaving very madly if the parents try to prohibit from playing it for long time. I believe, this gaming app is very much poisonous like the earlier blue whale game. So kindly do the needful to block the access of this app as well as the website of these kind of gaming platforms in india which will help our kids from being very violent minded ones as most of this kind of games are giving practises in firing and killing.

                                  Hoping for the best support from you people soon in this regard.

                                  Thank you.

                                  Yours faithfully
                                  P. Sajith jose
                                  Mob..[protected]
                                  Email.. [protected]@gmail.com
                                  I want to appeal my suspension from ranked maps in free fire because I have not violated any rules of Garena Free fire U
                                  ID:[protected]
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                                    K
                                    Khan Khan kham
                                    from Delhi, Delhi
                                    Nov 29, 2019
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                                    Address: England
                                    Website: Free fire

                                    Sir my name is ꧁☆asad07☆꧂. Iam complaining about my account has been suspended.

                                    But it not my mistake iam in very tension so i have seen my friend account he was unlocked all skins of weapon and skin.

                                    So i have tried lulu box. Sir again i will not try this method plzz unsuspend my account. Iam very interested to play free fire plzz it give my account plzz plzz gave my account.
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                                      A
                                      A.K Tech india
                                      from Mumbai, Maharashtra
                                      Nov 29, 2019
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                                      Address: Mukhija,colony jattal road panipat, Panipat, Haryana, 132103
                                      Website: Free fire

                                      Hello garena,
                                      Hello sir, my name is ramesh. I'm using free fire have been last 10 months, my account has been suspended.

                                      4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

                                      But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

                                      Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is my user id is:[protected]

                                      Please give me my last chance... I love free fire...
                                      Please give me a last chance sir,

                                      User id=[protected]
                                      Complaint comments 45 comments updated: nov 29, 2019
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                                      Comments
                                      Sa saish saroj
                                      Oct 11, 2019
                                      +1

                                      Hello garena i am id free fire
                                      [protected]

                                      I am don't hack use my id name levi please help me are you

                                      Al all video channel
                                      Sep 11, 2019

                                      I don't hacking i
                                      My i'd but my i'd suspended please my i'd back my device pls garena free fire plssss my username. Sanjits1643l plssss sir last chance plsss sir
                                      Al all video channel
                                      Sep 11, 2019


                                      Plssss sir back garina free fire plssss sir help me my i'd suspended i am not hacking garina plssss give me my garina mu i'd name. Sanjits1643l
                                      ... I am pro player sir plss give me my device garena free fire plssss sir plss come back my device garina free fire plssss
                                      Al all video channel
                                      Sep 11, 2019

                                      Plssss sir give me my i'd sanjits1643l
                                      Plssss garena come back my device plssss i am not hacker plss garena come back my device plsss
                                      Da david4
                                      Sep 29, 2019


                                      Hello gerena
                                      Hello șir, me name is david i have using a hack and me account is now suspended and pls i love free fire i don't using hack anymore in free fire pls unbann me

                                      Me mehra shivam
                                      Oct 1, 2019
                                      +1

                                      Hlo grena

                                      Hlo sir, my name is shivam i am love free fir his my i'd has be suspended pls unban my i'd not use hack app next time

                                      My i'd name is (Shivampb06)

                                      Please start my i'd sir
                                      Ch [protected]@gmail.com
                                      Oct 3, 2019


                                      Bon account reopen

                                      Pllzz reopen sorry so hack dut i don't repeat my mistake
                                      Id:[protected]
                                      So please reopen my account
                                      Ch [protected]@gmail.com
                                      Oct 3, 2019


                                      Bon account reopen

                                      Pllzz reopen sorry so hack dut i don't repeat my mistake
                                      Id:[protected]
                                      So please reopen my account
                                      Sa sadhanjyoti gohain
                                      Oct 11, 2019
                                      +1

                                      Hello garina
                                      My free fire account suspended. I use hake app. Play rank mas 3 days and unstol the hake and download plastor free fire login f. B account so my account suspended plz help me plz unban my account i love free fire game i formis you naxt time i not use hake... Required you plz unban my.. Account..
                                      My game i'd[protected]

                                      Pa pappu like
                                      Oct 11, 2019

                                      Hello gerena
                                      Hello șir, me name is pappu i have using a hack and me account is now suspended and pls i love free fire i don't using hack anymore in free fire pls unbann me

                                      Sa saish saroj
                                      Oct 11, 2019


                                      Please ser account unsuspended please mai ne koi hack use nhi kiya
                                      Meri id[protected]

                                      Wa warsarath
                                      Oct 16, 2019


                                      Pls give me a account my id[protected]

                                      Ma mazim kureshi
                                      Oct 20, 2019


                                      Account ban
                                      Go gowthaman sathish
                                      Oct 23, 2019


                                      Hi my name is gowthaman, i am playing
                                      Free fire for 5 months, first i played pubg when i started playing free fire, i loved it so much, l leaved pubg. So yesterday and day before yesterday one hacker was killed me with car. I can't do anything, so i am also tried to download the mod apk, but i don't like hacked version, so i change to origial, but it suspended my account, please recovery account, hereafter i will not hack anymore i am promising that i will not hack anymore the free fire. Please recover my free fire account. My id: gowthaman197

                                      Oct 24, 2019


                                      Hello garena,
                                      Hello sir, i used mod apk.. I admit my mistake.. It will be never happened next time.. I love to play this.. My id[protected] my nick name aniqarh4506l.. Plzz unbanned me.. I hope you will gave my account back... Plzzz
                                      $ $සංක$
                                      Oct 25, 2019


                                      Hello sir i am very sorry i don't hack free fire i give my free fire please i know hack free. Please give account

                                      Ankit from panipat
                                      Oct 25, 2019


                                      Hi my name is raju, i am playing
                                      Free fire for 5 months, first i played pubg when i started playing free fire, i loved it so much, l leaved pubg. So yesterday and day before yesterday one hacker was killed me with car. I can't do anything, so i am also tried to download the mod apk, but i don't like hacked version, so i change to origial, but it suspended my account, please recovery account, hereafter i will not hack anymore i am promising that i will not hack anymore the free fire. Please recover my free fire account. My free fire nick name is raju-telugu and id is [protected]

                                      Patucss's reply, oct 25, 2019

                                      Bro unbanned your id
                                      Pa patucss
                                      Oct 25, 2019


                                      Hlo grena

                                      Hlo sir, my name is aju i am love free fire his my i'd has be suspended pls unban my i'd not use hack app next time

                                      Please start my i'd sir

                                      Oct 25, 2019


                                      Hello sir i am very sorry i don't hack free fire i give my free fire please i know hack free. Please give account

                                      Game cod. :[protected]

                                      Em emon rohane
                                      Oct 25, 2019


                                      Hlo grena

                                      Hlo sir, my name is emon i am love free fir his my i'd has be suspended pls unban my i'd not use hack app next time

                                      Game vod : [protected]
                                      Ease start my i'd sir

                                      Emon rohane's reply, oct 25, 2019

                                      Plaes ans me
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                                      Contact information
                                      Company:garena free fire
                                      Dumka bandarjori road, dumka
                                      Jharkhand
                                      India

                                      Complaint categorycategory: other
                                      Website:gerena freefire
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                                        R
                                        Ram Godara
                                        from Mumbai, Maharashtra
                                        Nov 29, 2019
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                                        Address: Bikaner, Rajasthan, 334001

                                        Garena,
                                        Hello sir, my name is rakesh. I'm using free fire have been last 10 months, my account has been suspended
                                        Sir i am only using lulu box app.
                                        Sorry sir i knew it is illegal... Then i'm uninstall the lulu box.
                                        Please give me my account sir. I dont use third party app in future.
                                        Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is [r. K]bad. Boy my user id is:[protected]

                                        Please give me my last chance... I love free fire...
                                        Please give me a last chance sir,

                                        Nickname=[rk]bad. Boy

                                        User id=[protected]
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